This is a very professionally ran business! The employees are always smiling and willing to help. The owner is willing to go above and beyond to make sure you’re satisfied! Happy customer here.
I made my way here after looking up a few options. I have to say I definitely made the right choice! Thank you for taking the time in getting to know what I needed and just being really helpful! Professional, quick and efficient!
Just wanted to share about the customer service and integrity of this Eugene buisness. Couldnt be more helpful. Definitely there for their customers. They will go above and beyond to see to your satisfaction. Always available to meet your needs.
I found the staff here to be super helpful in answering my questions, and found some great products for washing my car!
Prompt and efficient. Hard working guys and good service.
🛑12/6/18 1:45am This has been the last straw for me with Landa / Karcher I have had repeated horrible customer service experiences at different authorized dealers and Landas customer service line. I have talked to condescending employees that do not care about my business and I have been purposely hung up on when inquiring about a machine. I contacted the regional manager for Landa to file my grievance and I will purchase my machine and parts elsewhere.Good luck selling your products treating people like this.I most definitely would not recommend.
Very poor customer service. Jeff was rude and arrogant.
Nice,friendly and always there to assist, be truthful and want the best for the customer.
The owner sold my machine without disclosure or prior monetary agreement. Illegal and dishonest.
Every time I go there, they give me a bunch of crap about my equipment (Its not Landa). I got tired of hearing it, so I quit going. Try Pacific Rubber, just a few buildings down the road.
Great customer seevice