Had insterment cluster problems on a 5420 john deere and googled to see to if one was avalible. poteau okla.showed to have one.. drove from van buren arkansas to poteau.okla. one wasnt availible so oredred one. no one called a week later so i drove to poteau okla. they had one and when i opened up the box i found it had been used. i wrote a check for 746.38 and they said i had to wait for a check from p/k i said i would go to fort smith ar. and order another one. i paid for another one and a week later or so it came in to parts dept. no phone call to let me know the parts had come in . installed the cluster and did not work as was told.(service dept. said the insterment cluster was plug and would work) hauled the tractor to the p/k in fort smith ar. and 3 weeks later no tractor. i had ask for a phone call to let me know any progress. no such luck.

Terrible customer service, its a shame that a company with as big of a history as John Deere even associates itself with PK Equipment. Tony Herrington and B Wright, you need to hone in your customer service skills!

Good prices