user
Staples
3418 W Owen K Garriott Rd, Enid, OK 73703, United States
Appearance
Staples
Comments
Ja
Review №1

Place looks like a mess. No one was working on stocking all the mess. Stormy checked us out and was rude and not helpful. Short and couldnt answer questions. Cynthia finally showed up and could help us! Thanks Cynthia

Ke
Review №2

Dirty, disorganized and under-staffed and what staff there are, are poorly trained.It took me over 20 minutes to buy some spiral notebooks and a pack of notecards because the shelves are disorganized, there was no one around to help me find what I was looking for, and when I got in line the only two cashiers were boggled by some complications that they had to call a manager to solve.

Kr
Review №3

Went into this location twice today and couldnt get anyone to help me. The first time I stood there and tried to get the attention of the group of staff that stood in a group as I watched another customer stand and wait at the printer counter. The second time my husband talked me into going back because I really needed a new printer. He then witnessed the non-help that we got. An associate came over and informed us he was not able to help but would get someone else. As we waited he came back twice to see if we were helped and seemed irritated that no one had came to help us. He even said he wasnt sure why no one had came over and requested assistance for us again. We finally left and went to Walmart. They were actually very helpful there. And I will say, this is not the first time Ive recieved this type of in-service from this Staples location! They definitely need to retrain their associates

Ri
Review №4

I love Staples. They have every single office supply you could ever need Plus office Equipment Des computers and so much more. They can even you make stamps for you and business cards and take care of just about all of your business office needs. If youre looking for a great place for office supplies, come to Staples.

Ki
Review №5

I came into the store on a Saturday (which by the way has no organization to it at all) to find some sort of L shaped corner desk for my office. I had clients coming over and was expecting to have a somewhat professional setup when they arrived. After finding they did not have the desk I wanted in style, they ordered it through their system and advised me it would be shipped to the store by Tuesday. Arriving Tuesday at the store around 5pm, there is no desk delivered. I was told by the manager if it wasnt here today, it will be here tomorrow. Well TRACKING this order was to no help. Every day it showed no shipping information available, and Tuesday, Wednesday, and Thursday I was at the store or on the phone with customer support trying to track where my desk was. I received the runaround from EVERYONE from the Customer Service support to the store manager. Its shipping through UPS NO its shipping through Beaver Express, with phone call after phone call tracking these false updates as to where the desk was. Obviously it was lost in transit somewhere but Staples looked at me like I should be the one to figure out where the hell my package went.Im EXTREMELY dissatisfied with this store and would not recommend it to anyone. This experience has permanently ruined any chance I have of shopping with Staples again.

Me
Review №6

Not one person asked us if we needed help and we were waiting for like 20 minutes all we needed was help looking for something. Waste of time.

L.
Review №7

I went by Staples this morning at 8:30. The hours say they open at 8 a.m., however the door was locked. For the last 4-6 months this store has been a complete mess. I went to purchase a planner in September for 2019 and was told they had them in the stock room and they would be put up within the next couple of days. As of two weeks ago they still did not have their planners up. Staples need to make some changes.

Ry
Review №8

The manager and his staff are beyond awesome. Weve always been taken care of well at this store. Today we made a purchase and didnt realize that we received the wrong item until later that day. When we returned to buy the correct item, we found that it cost quite a bit more. The mistake was made on the part of one of the staff, but I wasnt paying attention either. They gave it to us for the price we paid the first time, and I dont feel they really needed to. This store has earned our loyalty. If there is any item I need and this store sells it, Im buying it there, even if there is a deal on the same item somewhere else.

Ja
Review №9

Staff is friendly, know what they are doing, and manager is friendly,cool as heck (and hot too, but side note not related to this) so definitely recommend if you need anything

Gr
Review №10

Who knew it cost $1 per page to scan a document? Type in an email, hit one button, cost me $11 to scan a contract. Will not do any business with Staples ever again.

Ri
Review №11

They not only offer products at good prices they also offer services to help with our business management.

Er
Review №12

The staff at the self-serve copy and print locations were extremely helpful and cheerful. Will go back. 🖒

Ha
Review №13

Friendly service. Had what I needed. Check out was a breeze.

Jo
Review №14

Best place in town for office supplies. 110% price match if you find it cheaper anywhere else.

Ch
Review №15

Always helpful, when dealing with office and tech support.

Ly
Review №16

Fax services, customer service woman was awesome.

Ra
Review №17

Their business card design is slow and not user freindly,freight laying around topstock disorganized.

Do
Review №18

Their print department is slow. I placed an order this morning and when I called to check on it in the late afternoon, they said they could only finish it today for an additional 30% up charge.

Ri
Review №19

Good place to get copies.

An
Review №20

None of the tech guys know anything about Apple products. Ive bought multiple office supplies from this Staples and anytime I ask for a product that is kept in the back, its an inconvenience and always act annoyed.

st
Review №21

Staples is fast quick reliable very knowledgeable

Pa
Review №22

Spent 30 minutes trying to purchase 3 reams of copy paper. Left empty-handed

Ri
Review №23

Awful!! One checker waited in line 10 mins.Gave up and left!!

An
Review №24

Staff was friendly but store was a mess very sad.

Sc
Review №25

Great service and wonderful

Ja
Review №26

Had what I needed but store is in shambles

Da
Review №27

Friendly workers but prices are high on most items

Sa
Review №28

In and out quickly

Ca
Review №29

Its an office supply store.

RO
Review №30

Found what I was looking for.

ne
Review №31

Good

Ma
Review №32

The employees are pretty kind, one girl, despite were late at night and about to close look for the name of one product that I only could remember in Spanish.Very kind and committed! A girl even looked for the name of a product in the translator to serve us well even though they were about to close

Information
31 Photos
32 Comments
3.6 Rating
  • Address:3418 W Owen K Garriott Rd, Enid, OK 73703, United States
  • Site:https://stores.staples.com/ok/enid/3418-west-owen-k-garriot-rd?cmpid=st_ll_goo&cid=LS:RETAIL:G
  • Phone:+1 580-242-8900
Categories
  • Computer store
  • Office supply store
  • Electronics store
  • Office equipment supplier
  • Office furniture store
  • Paper distributor
  • Print shop
  • School supply store
Working hours
  • Monday:9AM–9PM
  • Tuesday:Closed
  • Wednesday:9AM–8PM
  • Thursday:9AM–9PM
  • Friday:11AM–6PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
Similar organizations