Steven was incredibly helpful and patient in assisting me with numerous automotive issues. I trust this establishment and whomever they will refer me to for installation of parts ordered. Thank you again, Steven. Update as of 7/8/21: I returned to pick up hoses and a/c filter which were vital to the performance of my car, and again, Steven was an ace. He referred me to an amazing automotive mechanic and my maintenance issues from a long drive were resolved that day!? Its not easy to find trustworthy, knowledgeable, fast and affordable service such as that which Steven and his referred mechanic offered. I recommend a promotion, as he is going to go far! Again, I am very grateful to Steven and to AutoZone.

I never had any problems before today. Today I had to change 2 brake lights ( bulbs) in my Altima 2006 . I never had any experience with this car. So, I watched video but didnt get it. I asked young associate to help. There were two bolts that had to be unscrewed. I unscrewed one and could not figure out why I cannot remove rear head light . So, the associate pulled and broke something. It was look like one of the pins were damaged which were not big deal. But when I tried to fix other headlight I finally got on video that pin was not pin but a bolt attached to headlight and it was broken by him. Basically, big and heavy headlight was hanging just one bolt which is not quite secure. I asked him to fix it and he glued it. That what he did to compensate it but is it not enough!It was whole and now it is not ! Justice was served but with %50! It is amazing that he said I can glue it no big deal until I ask him to fix what he damaged!

Excellent customer service! This past Tuesday, my family was driving back from the happiest place on earth, to San Diego, when the dreaded I have to potty. Right. Now. came from the back seat. The quickest place we could find was the 7-11 in the same parking lot. We pleaded with them to let us use their bathroom, even though theres a sign saying no public restroom, because my 4yo daughter has muscular dystrophy, so we cant just go anywhere. We were directed to the outside bathroom, which turned out to be a construction company Port-A-Potty, with someone passed out in front. It was also 80 degrees and not sure if we could fit in their to assist her, any way.So, away we marched across the parking lot to this store. Before we could finish the sob story, all of the employees, who seemed to be restocking, said, Of course! No problem. We just cleaned it this morning, too! They cleared a path through their shelves, so my wife could get through in our pediatric stroller/wheelchair, and led us in.I will be forever grateful for everyone inside that morning, and hope they get the recognition they deserve. This may have been a small thing, but big things are made of small things, and these people get it. Thanks AutoZone Store #5657. You made our day a better one.

First time Ive been to AutoZone in Encinitas, the employee with the early 90s Lexus that helped me today was friendly and courteous, as well as super knowledgeable. He answered all of my questions and concerns that I had about my vehicle today. 5 star employee IMHumbleO!

Abraham Gonzalez went above and beyond to help me with the battery and constantly showing fantastic customer service.

If you are having issues starting your car, please stop by the AutoZone in Leucadia. All for Ernesto. I was having start up issues with my 2013 Ford Explorer. I originally took my car to another auto parts place and they tested my battery. The result showed that it was still a good battery. The attendant told me that it might be my alternator.Not completely satisfied with the first opinion, i took it to AutoZone where I was given a different diagnosis. Bad battery. Ernesto quickly gave me the options and I picked the option that suited me best. Ernesto quickly replaced my battery and tested my alternator after the new battery had been installed. The alternator test result was excellent and I drive away only having to replace a battery and not a costly alternator.

Truly appreciate the fantastic customer service and friendliness of the staff here. Sam helped me out with my finicky 2004 Porsche Boxster. He’s great!

I was in the Leucadia location and Antonio helped me. My daughter was headed back to college and needed new windshield wipers. I had no idea how to put them on. Antonio did this for me which was not an easy task since the old wipers were corroded and he had to WD40 them an pry them off. I was impressed with his service. Give this man a bonus! Thank you, Kim

Very good service,answered all my questions with a smile!

Onest place. Price is a little hight on afternoon . But helpfully.

Good products and competitive prices regularly

The best customer service! Every guy in there welcomed us, were friendly, helpful and patient.I worked many years at Nordstrom, I KNOW good customer service and appreciate it when I receive it.Hi five Auro Zone leucadua team! I’ll be back!

Ernesto was very helpful and thorough when checking and replacing my battery

Great service. Nice people.

Although I had discovered I was at the wrong parts store to turn in old part, the man was super polite and apologized for being the wrong store. Often times just making a purchase sales people can be rude but he was nice. Pleasure... And I purchase a huge amount of car parts. 1000 per month. Ill be back.

They are really good people they helped me to choose the right battery for my car and also they installed it. I am really happy with the customer services. I will go back to them when ever i have any problem in my car. 5 stars!!

Nobody knows how to do anything at all and they cant find parts. Bad customer service I dont think they like their jobs at all. Definitely no experienced mechanics there that want to help like back in the day when guys used AutoZone and other affiliates to start a career or while going to UTI. Mine as well work at Taco Bell. Men with testasterone are supposed to work at Auto parts stores in my opinion.

Harim went above & beyond in helping us get a new battery & the install is free! He tested the old battery first to make sure we even needed a new one. Then he recommended & found a small part that was necessary to make sure the battery lasted. He was genuine & highly integral which is always appreciated, even more so when it comes to car parts, which I know nothing about.🙄 I’ve always gone here for car parts & highly recommend them! It’s always easy & quick & conveniently located.

Always have what I need.

Awesome Service!! Ive been here three times for car related issues and Ive never left disappointed. Today, I walked in concerned about my car battery, just to find out that it needed to get replaced. Ernesto was a huge help! He helped me choose a battery and even helped with installation. He is very dedicated to his job and his service is amazing!

Friendly and helpful service!

FANTASTIC SERVICE ! I phoned these guys this morning and spoke with Shant who was very helpful from the get go when I asked about a new battery for my Nissan 350Z Roadster. This guy was so good that he not only sold me a new battery but even helped me install it. Great place with great staff and great service !

Super awesome service with a great staff! Got a warranty replacement battery (installed in less than 15 minutes). Always helpful when I call

No complaints. They were helpful and i would definitely recommend this location.

Called yesterday to find out if store had cabin air filter for my car. Have them year, make ,and mode . They said they had several and I asked them to put one aside for my to pick up today, and they said they would. Went today and they said they had to order one as they didnt have any in stock .

Always happy with auto zone . Beyond having the best prices and lots of parts in Stock . They have great customer service . Which is hugely important to me. Also they will take anything back or exchange it. They are awesome ....

Excellent customer service. Chris and the team were super helpful and very nice with everything. Will be back for all my car needs!

Super nice guys working here at the smallest store, great knowledge of automotive parts and mechanic knowledge. Great experience. Thanks again.

The store is amazing simply because of its service. Everyone there is knowledgeable and willing to help out with anything and everything Ive ever had an issue with; this includes phone service or in person.This is a small store, but Ive always been able to get the items Ive needed. I use this store exclusively for parts / vehicle supplies. I would suggest calling ahead. If they dont have it in stock, they can get it within a few hours.Ive stopped looking around for better prices, every time I do AutoZone comes out on top.

The staff is always helpful here. Jordie even took the time to install a headlamp bulb and a tail light bulb. No extra charge.

Great place for a quick run for parts or fluids that you need to get to get you back on the road fast

Mgr Rocco and his team really went that “extra mile” for me by taking the time to focus on my needs, helped find what I was looking for, got the order right and had it for me the next day!Nailed it - the first time.....Tipping the hat - job well done!Jeff in Leucadia

Very courteous and helpful staff. Prices seemed a bit high, especially motor oil. Fairly convenient location - preferable to the ones on El Camino Real.

Helpful staff. Well stocked.

Drew at this autozone was fantastic and set us up with all the necessary stuff to fix our brakes!! Thanks again!

Great service. Policy prohibited the staff from installing the headlight I purchased. I was able to manage it myself though.

The battery I needed (an uncommon version) was in stock; the staff asked right questions about details of the car, made sure I could install.Out quickly with a new battery.

Very helful and fast this time.The newish kid I got today was a great addition.

Great customer service 👍💯%

Poor customer service. One guy was doing nothing while many customers were waiting. Another was taking calls before the customers that were already in the store.

Very helpful, good service! Its great that they lend tool and test equipment.

Great service. Staff knows their stuff and is generous with time and in-depth knowledge of cars.

Awesome service, always helpful and will help you install or guide you through something if you’re in experienced.

Thanks for the battery check and speedy new battery install 🙂 Great customer service!

They were really nice and helped me check my oil

The best customer service know from first hand and they are having black friday deals going on now

I needed a license plate bulb, as a police officer pointed out last night, complete with flashing lights that got my attention. He was super nice but firm that I fix it. Who ever notices that tiny bulb but it is important. So Bryan at this Autozone was sooooo helpful. Not only did he show me how to install the bulb but he actually just did it for me. Thanks Bryan!

Very small store but had items I wanted. Friendly staff.

I shop at this particular location on a regular basis. This morning I spent 300 dollars on parts for my car. I purchased an HID headlight bulb for my car that did not work. When I attempted to return the defective part I was first told it was not the part they sold me. That basically I was trying to lie to them (I proved it was in fact the right part). That was not the case and the employee was mistaken. I was then told that since it was installed I would not be eligible for a refund or exchange. After debating this policy I was told that if the replacement failed to work it was my car that was broken and the part wouldnt be replaced again. When I brought my boyfriend in, who is a mechanic btw, to discuss the issues the employee became upset and was not happy that he was proven wrong. He asked him to leave the store which created even more issues. In summary, the employee was consistently proven wrong after accusing me of lying to him and his response was to kick us both out and ask us not to return. He did not refund my purchase or exchange the part. This headlight cost 100.00. I spend a great deal of money at this store and was treated with such disrespect it was shocking to both myself and my boyfriend who understandably was upset. The employee clearly didnt want to do the exchange, which all I wanted for my 100.00 purchase was a headlight that worked. Now I will be seeking a full refund and I will not shop autozone ever again. My honest impression is that they thought perhaps since I am Female I would just assume they were right and that I didnt know anything about cars and they didnt want to exchange such an expensive part. It was truly insulting and unacceptable behavior on their behalf.

Great service, knowledgeable and personable. I liked how the store was small and compact, relatively easy to find anything I looked for.

I had a good experience with this location. They helped me find a relay, they were fast and friendly. it could have been cheaper.

AutoZone off of Whittier Blvd in Pico Rivera has the most helpful night manager hes always very informative...

Great service. The guys here are really helpful and knowledgeable about your automotive needs.

Great service and store but super small

The guys there were very helpful, awesome job.

Excellent service. Friendly and efficient staff.

The service was great always go to the AutoZone in Leucadia place to be

Knowledgeable staff - super friendly - genuine - old school

Improper stocking. Labeled wrong price. Price doubled, sales clerk didnt adjust price for their mistake.

Enjoyed the private spa on the roof with the bar.

Incredible service!We needed wiper blades for my wifes car so we came here.They had them in stock and offered to put them on right there and then...for free.Big thanks to Steven and Kyle for going the extra yard......Came back today in late December,2017 and Omar gave us great service when we needed a turn signal bulb for my wifes Nissan Versa.He had one pair left in stock and held them til we could get in there later today. We took the bulb back to our mechanic in Solana Beach and he fitted it in a second. Problem solved...thanks AutoZone Encinitas.

Great selection and friendly staff that knows what they are talking about.

They are helpful and have what you need for your vehicle.

I love it because now you can order online and pay whit PayPal

Gr8 spit nice employees

Had what I needed. Very nice helpful staff

Gave me good info... And helped me with a situation that otherwise would have gone awry

When I need parts for my vehicle I like to get in the zone AutoZone

Small store but friendly and helpful.

AutoZone is great. Finn is awesome

Very professional. Helpful and knowledgeable of my needs

Has what I needed. Probably Ill go with OEM brakes next time around though.

Staff is amazing super helpful!

Went to this store tonight to replace a battery that was still under warrenty. I was helped by a young man that replaced it in my car he was a exceptional. The manager asked him oh are you going to install it? He said yes i said its still under warranty why wouldnt he? His responds you didnt pay anything for it so its really a courtesy we do? Really jerk? I paid 136.00 for that battery that only lasted 14 mouths. I took time out of my day to drive 20 minutes to replace a crappy battery that your company sold me that didnt even last a year and a half. I still have a warranty on this battery but will never buy anything from this company again.

These guys are pretty cool.

I liked going to this autozone because its close to our house. After the events of today I will never spend a dime in an autozone again. Their know it all smartness of a manager there needs to learn not to talk down to people for asking a question. I am not from california I am not familiar with its rules or regulations when it comes to checking a check engine light. So when I ask if they can perform this task for me like I have had done several other times in other states a simple no we cannot its against the law will suffice. Dont talk to me like I am dumb for asking. I work on blackhawks I am pretty sure I am smart enough to understand basic mechanical answers and questions. so smart guy behind the counter if youre so smart why are you working a register? My advice to locals head into town and go to orileys auto they are very helpful and respectful!

I just had a very bad experience at the Store located in 120 Leucadia Blvd Encinitas, CA 92024, I needed a new battery for my car and I called them to see if they had it and all of the sudden the guy started laughing and told to the other person next to him oh she is Mexican. I can be what ever I am (by the way Im not Mexican), but is unacceptable when I needed help to fix my car to be treated this way, Ive used your company for many year now, I use it for everything my car needs and being treated this way it really sucks, more when I needed the help and I was going to pay for the service. I decided to use the Autozone located 195 N Rancho Santa Fe Rd San Marco, CA 92069 where I got the service that I needed. (I BOUGHT A NEW BATTERY) THE NAME OF THE MANAGER IS STEPHEN AND HE WAS WORKING AT THE TIME

They try, they really do. But they dont seem to really know that much about cars. Sometimes I get the right part, sometimes not. Sometimes if I dont know what parts I need, they dont list them all, so they seem like the cheapest, but then I have to go and spend more to get the job done. The brake master cylinder they sold me at this location turned out to have the wrong mounting bolt spacing and I couldnt attach it.Autozone is trying, but it isnt really good at the moment. Its acceptable for simple, obvious things like headlights, turn signals, etc. For anything complicated, I recommend Advance Auto Parts if its in your area; PepBoys if not (DO NOT get the PepBoys discount card, they sell your email address and you get SPAMMED.) Avoid OReillys unless NOBODY else has the parts you need.

Great service. Friendly guys.

Poorly stocked, most of staff are friendly and helpful with exception of one manager, who appears to be an orc. Buying car parts here is like buying milk at a gas station: only if you really need it.

Usually can find what you need here

Store blows no wiper fluid or basic honda air filter this place is a joke

Same as all of them.

Had what I needed

Small store. Rude staff.

Very rude employees espeacially the manager

Personality is very helpful

Large store. Long lines

Always help me with what I need, either getting a code read or if its getting parts

Step into the zone.

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Friendly and helpful!

Amazing customer service

Devon was super helpful !!!

Friendly people and free tool rental

Great place

Always friendly

They have what I need! Thanks! :)

Awesome staff

Good service