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Imperial Collision and Bodyworks
127 S Abbe Rd, Elyria, OH 44035, United States
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Imperial Collision and Bodyworks
Comments
Mi
Review №1

He fixed my Brakes, rotors, wheel bearings, and axle. He drove my car first with no charge to diagnose it then told me what needed to be done. Explained why it’s making noise and showed me the difference in the parts where the problem is, which most places don’t show you and just do it for you. He did great work on my car for a great price! I highly recommend him, he’s flexible with your schedule and will get it done ASAP for you. He stays in touch with you over his phone explaining some problems that are happening like finding a new part that needs changed also for the noise or to tell you he’s test driving it before he’s done! Great guy! Super friendly and comforting to be around:)

Be
Review №2

Bought a car with a paint job that needed some help. Took it to Brian and he worked his magic. Wet sanded it, buffed and polished it. Brought it back to life on a vehicle that is 13 years old. I honestly was a bit worried that it couldnt be saved, but he made it look new again! Thanks again!

Gi
Review №3

I have zero to little knowledge about cars. My knowledge is to Fill with gas, turn the ignition, and an oil change every 3 months or so.I had an issue with my vehicle that I went to two different garages and they did not have a ready solution for my problem. I contacted Brian and he asked me to bring in my car.He was able to diagnose the issue (which the other garages had an opposite viewpoint) and he saved me hundreds of dollars. I highly recommend him!

Bo
Review №4

My Audi needed a new bumper and grill. When I dropped off my car I was little worried but Brian was very professional and I was more than happy at the end. He is very detail oriented and maybe that’s why it took him two extra days to finish but the wait was worth it. I’m happy with his work and I will recommend him to all my friends.

Ni
Review №5

I have been using Imperial Collision for many years now! From body work, brakes, oil changes etc. Brian is amazing at what he does and always gives a fair price on all of his work. I will never go anywhere else. Highly recommend!!

Pa
Review №6

Personally, I find this business to be excellent!Prices are fair and time is quick. I always know that my vehicle is in good hands. The owner is knowledgeable and truthful . I highly recommend this business! You wont be sorry .

El
Review №7

Brian is honest and ethical. He doesnt just band-aid your vehicle, like the competitors. His prices are lower than anyone else and he does the work the way it should be done. I am confident that my car has been repaired well and it is safe for my kids again. I recommend Imperial to everyone I know. 5 STARS!!!!

Na
Review №8

My husband called Brian regarding an issue he had with his SUV. He was told to bring it in and in no time the problem was resolved. We can’t thank Brian enough for taking care of what started out to be a horrible morning.

Ru
Review №9

Brian has worked on 3 of my vehicles in the past year. All of them look like they were professionally repaired. The last one he did for me was the biggest job and it turned out beautiful! The reason I could not give him a 5 star rating is that he has the tendency to not get the work done when he said it would be done. If you have the time, and want quality work done at a fair price, this would be the place to take your vehicle.

Co
Review №10

Brian is professional & quick at getting the job done! I recommend him!

as
Review №11

I’ve been coming to Brian for over 7 years for various jobs and he’s been amazing!!!!! Always professional, trustworthy, and truly cares about his work. I like that he never cuts corners and is a bit of a perfectionist about his auto body work and painting. He’s a small business that I’m proud to support!

Ho
Review №12

I have been going to Brian for a long time and every time he does an amazing job on my car! He never rips me off or tells me lies to make money off me! He is straight up and I always have my car back fast! My car has been through hell & back and Brian always comes to the rescue! He has never let me down! Thank you Brian for everything you have done for my car!!:)

Sa
Review №13

HORRIBLE experience!!!! Brian doesnt even have regard for his own friends who try to give him business. After I hit a deer and required body work, Brian assured me it would be a 10 day or less process (which is still almost double the time of a REAL shop). After 4 weeks of having my car, I demanded it be put back together and returned immediately.....it never moved in his parking lot the first 3 weeks it was there. After demanding I have it back, Brian suddenly had time to put it together and paint it. After 3 times painting it (or so he claims), I had to take back an unfinished product that looks like crap. Runs and bubbles in the paint, dull spots, crooked hood, etc. He even wasted time painting a fender that wasnt even damaged. I told him that he would have 1 more chance to get this right, Memorial Day weekend while I went out of town. He had 2 WEEKS to plan for my arrival. He was supposed to pick up my car last Friday, and never showed....Saturday comes, no show, Sunday, no show. Now he is begging to take it back again....but 3 separate times when he told me it would be done, I showed up, and the car wasnt ready. He kept coming up with bogus reasons - such as receiving the wrong parts - but at the end of the day, every shop encounters these problems and should be prepared. He greatly inconvenienced both my husband and I. I paid $250 extra in rental charges to have a car longer than insurance would cover....he said no worries, Ill help pay for it.....now he is crying broke. Funny (not really) part is State Farm gave me the breakdown of costs....a $5k estimate, he made almost $2k off of my car and its not even finished. Now Im forced to take it to a REAL shop and pay to have them fix and finish what he started......this will likely end up in court with me trying to recoup some of my money. The sad part, Ive known this guy for 10 years now and I know him well enough to know, I shouldnt have trusted him with my car. This guy cant focus on one thing for longer than an hour. He claims to work 16 hours a day.....12 is spent on his phone trying to help people who take advantage of him...he has time to go to the local bar and eat dinner and socialize just about every day. He is extremely unorganized and incompetent and cannot stay focused long enough to finish a project. For the hours he claims to put in....not much is getting done. Some cars in his shop have been there a year or more!

Ba
Review №14

Top

Er
Review №15

It is amazing

Information
18 Photos
15 Comments
4.7 Rating
  • Address:127 S Abbe Rd, Elyria, OH 44035, United States
  • Phone:+1 440-452-9971
Categories
  • Auto body shop
  • Engine rebuilding service
  • Mechanic
Working hours
  • Monday:9AM–4PM
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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