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Old School Harley-Davidson
398 Somers Rd, Ellington, CT 06029, United States
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Old School Harley-Davidson
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Ai
Review №1

When another dealership wasnt giving me the warm and fuzzies I turned to Bob for help and man, did he and the staff at Old School Harley Davidson make me feel right at home! Matt, the sales manager made magic happen with the bike I had my heart set on. He and Bob are extremely personable and care to get to know their customers and establish a relationship with you. Sam, the finance manager is friendly and gives you a sense of comfort when completing paperwork with her. The entire staff at Old School Harley is incredibly friendly and will work hard to get you a great deal!

Ch
Review №2

10/10 would recommend from the start the whole crew went above and beyond my wife had initially started with Jodi in their call center who was incredibly knowledgeable and helpful she then past us along to our sales rep bob who was awesome not pushy at all and listened to all of our needs and met them every step of the way we were then introduced to the sales manager bill who gave us an unbelievable deal for our trades and the bike that we purchased we couldn’t say no! From there we were introduced to everyone at the store this is when it went from being just an ordinary purchase to an unbeatable experience with the help of Laura in motor clothes and the gentleman behind the counter of parts I am confident knowing that my wife walked out of their happy to top it all off Sam in the finance office made sure that we left there 100% happy with my wife’s new bike and 100% protected thank you to the whole team at old school Harley!!Thank you guys!!

Do
Review №3

Jodi, Bob, Jen and everyone that assisted me , Thank You so much !!!! It was a crazy day for sure but made my first Harley a dream come true !!!! Definitely recommend if your looking for an awesome Harley Davidson Dealer !!!!!!

Sc
Review №4

I just bought my 3rd new Harley from Old School Harley. Bill Fleet,Bob and Sam were a pleasure to deal with. They made sure i was happy with everything fast service and Bob made sure i knew how to setup my new Roadglide Thanks for the great experience

Jo
Review №5

Jen had me covered form the moment I walked in the door, her pleasant smile and kind demeanor was a breath of fresh air. The coffee was hot and strong and the service was top notch. I wouldnt take my business anywhere else. Thank you very much.

Mi
Review №6

Great dealership, friendly staff. Willing to work with you on pricing and they stand by their service

ro
Review №7

Great sales staff and great customer service buying process was so easy got the bike I wanted at the payment I wanted parts and clothing departments where great and very helpful.

Ja
Review №8

Bill and Bob did a great job Setting up my new bike and taking care of all the business

Gr
Review №9

Outstanding experience from the initial contact, sales process all the way to the delivery of bike. The online team was fantastic making initial contact even on Sunday when the store was closed. Ben the sales person was professional and knowledgeable and terrific to work with. Jodi who worked much of the communication was very quick and helpful. Bill the sales manager was fair, a good communicator and professional. Overall very positive customer experience....job well done.

Fi
Review №10

Thank you Sean for everything love the bike

Ma
Review №11

I came in to see Sean and he got me on a 2016 Ultra Limited! Amazing service from Jen in Motorclothes as well. I love it here! BEST DEALERSHIP EXPERIENCE IVE EVER HAD!

Wi
Review №12

Very knowledgeable on there bikes. Love stopping in there and checking out the rides they have. I think this will be my first bike ever.

Ja
Review №13

Weve been going to this location for years, but it is very good under new ownership and people are great! Awesome rides and events too, great motorcycle maintenance 👌

Cl
Review №14

Pleasant and Knowledgable StaffClean well lit show rooms nice selection of new and used bikes.

Da
Review №15

TJ in the service department was very helpful. I go here for most of my HD purchases,just wish they were still open on Sundays if they were I would have given 5 stars

Jo
Review №16

I went there for a part and sean talked to me. So i looked at a used bike ans sean talked me into a new one. The deal thay gave me i could not say no.love the place..

Lu
Review №17

Great experience with Chris, TJ and the service team. Their customer service and efficiency was amazing! I’m glad I’ve found a new shop where I know my bike will be taken care of!! Don’t hesitate, Old School Harley is the place to bring your bike.

Ty
Review №18

We purchased our new 2021 Road Glide Limited at Old School. Bob Rawson in sales was awesome. He made our purchase experience a pleasant one. All of the staff involved in this purchase did a great job. Look Bob up when you visit Old School for your new Harley.

Cy
Review №19

Everyone was so friendly and helpful! Its a nice ride up there, too.

Ni
Review №20

Awesome people, great selection of bikes. Cannot recommend this place enough!

Ja
Review №21

If you need someone out going, easy to talk to, and will make you feel comfortable. Make sure to stop and talk to Ben he was super helpful and made sure I found the perfect bike!

Ji
Review №22

Well I just bought my 4 harley 3 tour bikes and my first new road king. Shawn and Bill were great better yet the whole. Staff was friendly and helpful tks for another great experience keep doing what you do.

Ni
Review №23

Great selection of parts, clothing and bikes. Worth the ride.

Ro
Review №24

Amazing staff and customer service!I wish I could give them 10 stars!

Br
Review №25

Awesome experience from start to finish. Walked in with my girlfriend just to browse and ended up buying a new Street Glide. Very courteous and knowledgeable staff. Sean, our salesman, did everything he could to get us what we wanted for the best possible price, and Bill the miracle worker always makes things happen. I highly recommend Old School Harley Davidson.

Mi
Review №26

Just moved here from the Northwest, they made me feel right at home, especially if I win the raffle.Thank you Old School Harley

De
Review №27

I recently bought a pre-owned bike at Old School HD. Bob was very helpful with helping me make my decision. After test riding a few bikes I settled on a pre-owned 2011 Road Glide. It was great working with everyone there at OSHD.... particularly Bob, Jodi, Bill, Sam and Brad were all very helpful and helped make the transaction a much simpler process than I expected. I believe I made the right choice on the bike I bought and working with OS. The whole crew was awesome and made me feel a part of the OS family. I have already been back to visit a few times and look forward to the ongoing relationship with OSHD. Thanks again Bob and everyone else at OSHD for making my purchase a positive experience! ⭐⭐⭐⭐⭐

Re
Review №28

Was a positive experience. I got a good deal on a new bike.

Fr
Review №29

New(ish) owners of TSI Harley... doing GREAT! My husband went in to speak to a salesperson, Ben, and walked out owning a 2017 HD Trike. Its GOLD & Beautiful! Cant wait to get the wind back in my hair...

Ro
Review №30

Bob sale rep and jen are 10,s in my bpook

Da
Review №31

So didnt buy my 2019 Road Glide from them. But I did have some service done there their mechanics are top-notch. But....... so Im revising my previous review. Now on 1-20-2021, Heres why, David Gammon the General Manager of Old School reached out to me and solved the situation. Thank you David for your great solution.

Ja
Review №32

Old School is a great place to work with. Sales, Service, parts and finance are all great. I will definitely be buying all my bike here from now on.

Do
Review №33

Scott in parts is a Rockstar! He managed to help me solve a problem that has alluded another dealers service team. Not sure if he was ever a tech, but he definitely has the in-depth knowledge it takes to help do-it-yourselfers like me to stay on the road! Parts were even waiting at the counter when I got there.

Je
Review №34

Very well organized Open House today. Great time

Ti
Review №35

I ordered a pair of boots with Express shipping so they would be here by February 14th and its the 17th and they still not arrived. I have called every day and they say oh theyll be there today for the past 3 days and nothing. I will be returning them as soon as they arrive as they were a Valentines gift! Thanks but no thanks! I dont like being lied too.

Gr
Review №36

This is a great Harley Davidson dealer. I bought my Road King there. The owner is a great guy. I just went to their open house. Free food, demo rides and a stunt bike show. This is a dealer that remembers you for life when you buy a bike there. You become part of the family. I will be buying my next Harley there.

DA
Review №37

The paint work is the best!

E
Review №38

I always have an awesome experience here. Bought my bike brand new here 2 years ago.

sh
Review №39

The staff makes you feel like part of the family. They are quick to help and answer all questions asked. My whole experience was fun and quick, they want you to get riding as soon as possible. I love my new bike and I will be back to purchase again.

Ad
Review №40

Very pleasant people have to work with thank you I got my 2020 Road Glade there

Mi
Review №41

Harleys, murica, and other stuff

Mi
Review №42

Very helpful and friendly staff!

al
Review №43

Great place love it here

Br
Review №44

Great service. Everyone there is amazing and willing to help with any and all problems. Beautiful bikes in the showroom.

Mi
Review №45

These guys are great. Staff is great, shop is great. I recently purchased a bike and I recently had a bike serviced by the classic/vintage shop and they were equally as good. Great shop all around.

Wa
Review №46

Great group of staff at Old School Harley Davidson.See Bob Rawson, hes extremely knowledgeable and a great guy to deal with.

Ed
Review №47

Awesome place really worked really hard to get me a bike kept it right at my price range just an all out great place great people

Su
Review №48

Best Dealership around! From buying a bike to the service dept - all the best!

Ra
Review №49

Great deal with an awesome trade in value. They are making deals!!! Got way more than I expected. Great guys over there. Ask for my guy, Bob Rawson or his son Sean!!

sc
Review №50

Bill Fleet and Sam Sholes made my purchasing experience at Old School Harley Davidson amazing. They treated me like they were helpIng one of their own family members buy a bike. Bent over backwards to make sure I understood every aspect of my purchase. I give both of them a 10 star review. Thank you Bill Fleet and Sam Sholes...

mi
Review №51

Great people very professional and knowledgeable highly recommendedLedpowersports

Le
Review №52

Not the same family feeling as TSI but gets the job done

Jo
Review №53

Had a great experience. Got a fast and fair trade in quote for my old bike, them was given a few great options to tedt out based on the criteria I gave the dealership. The test ride was great and the team helped me leave with a new bike the same day, well withing the price parameters I had given them. They also set me up with a beyyer insurance deal than I had prior to this purchase. Overall I recommend Old-School to anyone looking for a new ride.

Jo
Review №54

Dennis and the folks there were great.

Re
Review №55

Still waiting to hear about the defective handle grip, that cut my throttle cable on the highway. Guy said Harleydavidson needs to see it. 1 month nothing. This is not the only HarleyDavidson shop, that thinks Im not important enough. Just heard about grip, seemed like the parts manager lied to my face. Dont come here for parts

Er
Review №56

Just had new tires put on. They took me in on short notice and gave me a great price. Very Happy.

Da
Review №57

Nice dealership

Ri
Review №58

Stopped in to warm upStaff very friendly

Je
Review №59

All around great dealership. If you need service I highly recommend their service department. Bill and Bob are great people with a passion for motorcycles and are easy to talk to. They both have a long history in service and are very attentive to each and every customer. Please remember they didn’t make the bike but they are there and want to help resolve any issue should you have one with your motorcycle.

br
Review №60

Had my oil pan replaced under warranty. The whole process went very smooth. They noticed I had a nail in my tire while my bike was there and had that replaced under warranty as well. Service department guys were great!

JO
Review №61

This is now a great Harley dealership.Service folks are terrific and new owners are awesome.Stored bike for winter every step was very good.Joe Miller

Ja
Review №62

Great staff 👍

mi
Review №63

Outstanding serviceAaron was able to weld up my exhaust under emergency breakdown conditionsGot me back on the road so I can finish my vacationEveryone there at the dealer and the vintage bike shop was super

Jo
Review №64

Nice dealership, great service, great selection.

Pa
Review №65

Harry the owner is a nice guy. Very approachable and easy to talk to. He knows the business and understands the needs and desires of the whole spectrum of rider skill levels. Talk to him before you commit elsewhere.

Bu
Review №66

Nice location, very friendly staff and great bikes....Lots of goodies and apparel for riders...

st
Review №67

Great service and good quality products the store is clean and easy to move around in

J
Review №68

Had a great sale going on today up 75 % off 👍

Ge
Review №69

This place is great and so aint the people that work there

Lu
Review №70

OUTSTANDING...Very Friendly

An
Review №71

Went above and beyond to make the deal happen

Mi
Review №72

It was a nice place I had a good selection and friendly staff

An
Review №73

Always enjoyable to shop in a Harley store. Family service end of the day very quiet atmosphere and we were able to take our time nonetheless and enjoy our shopping. Always find good things friendly staff lots to choose from thanks guys

Ne
Review №74

Excellent Top notch service in ALL departments . Very easy going atmosphere to purchase a bike

Ru
Review №75

Ask for Dave! He took great care of me with my first bike. Rider course was awesome too. Id give them 5 starts but I had some accessories added to my bike and now one of my tail lights is loose. Not that big of a deal just hard for me to get at.

Ko
Review №76

Nice store. Thanks

He
Review №77

TSI has changed staff and they are VERY attentive. Owners Harry and Kelly are at shop every day and work to make the Harley Davidson experience right for every customer. I have received world class service, on a tight deadline for a cross country trip. I make it a point to get to know the staff. Crystal in clothing is attentive friendly and smart. Dan in parts has never let me down, even if its a single lost screw. Bill the manager in service will bend over backwards to be sure you are happy.TSI is small enough to care, and big enough to have everything I need for my Harley Davidson!(Longmeadow Mass)

Ro
Review №78

Very professional and knowledgeable staff. Shopped at TSI for many years. I will continue to shop at Old School Harley Davidson.

Ro
Review №79

This was the first motorcycle dealer Ive ever visited, so I cant compare it with other dealerships, but to me the staff was helpful without being pushy. Seemed like a good place to me.

Br
Review №80

Helpful staff. Easy to shop. Good selection!

de
Review №81

While traveling on our motorcycles a few weeks ago from North Carolina to Maine my brother-in-law hit a pothole and eventually got a flat front tire on the Massacusetts highway on a Sunday afternoon. I got on my phone to look for the closest Harley Dealership and it directed me to TSI (and thank God it did) because these people were wonderful!! I spoke to the owner who got in his truck/trailer and came to pick us up and took the bike to his shop while the rest of us followed. Remember it was a Sunday so all the service departments were closed. By the time we arrived at his shop he had called in his tech who did the repairs and had us on the road within an hour. Being from out of state and not knowing where to turn for help can be a little worrisome. We were so fortunate to have connected with the right people who went way above and beyond!!!! We highly recommend this dealership!!! Thank you so very much!!!!

Li
Review №82

Upon entering the dealership we instantly felt welcome. Crystal greeted us with a warm hello and Todd couldnt have been more genuine, friendly, and knowledgable about the bike we were interested in. We really wish we lived closer to them for future service, etc. Highly recommend them! Keep up the great customer service!

ge
Review №83

Was on my way to Vermont yesterday,went to downshift and the lever was MIA,luckily I thought to call TSI/Old School h-d,they had the part and sent a lovely lady out to East Windsor Ct with the part and she helped me to put it on even,now that’s what ya call great service and Old School,thanks for saving my behind guys,much appreciated...😋😎

Da
Review №84

HI WHEN I GO TO TSI FOR PARTS AND OR INFORMATION ABOUT MY MOTORCYCLE AND LOOKING AT ANOTHER MOTORCYCLE TO BUY!! THE STAFF IS ALWAYS FRIENDLY ,HELPFUL AND VERY KNOWLEDGEABLE AND ALWAYS IS QUALITY WITH OUT COMPROMISE CUSTOMER SERVICE!! TSI = TOP SERVICE IN THE INDUSTRY!! THANKS

Jo
Review №85

Nice store. Lots of nice clothes and gear. Beautiful bikes and the parts I ordered came in super quick.

Do
Review №86

About a year ago I purchased a Dyna Street Bob Cancun Hard Candy. It was a 2016 left over with 153 miles on it. This bike is awesome with the extra chrome and chiseled handle bars. Iyt had three keys and a FOB. Two out of the three keys didnt work and the FOB wasnt talking two the security module because there wasnt one installed. TSI fix that and now I have the correct keys and a security system. The only thing I didnt like about the bike was the side license plate bracket. I changed that the first week I had it to a under fender mount. Added a luggage rack. Looks slick now. Right after that I started having wire fault issues. Turns out that wasnt my faulty or anything I had modded. I traced back to the wires where they connect in the access hole in the steering head. I dont think TSI did this but whoever installed the handle bars ripped out a wire in the connector. It was crimped too. They repaired it by securing it with a single piece of tape. Complete cob job. I spent over 12 hours looking for this issue and when I found it I was able to temp fix it. I told TSI about it and said I would bring it in for the next service. I was hoping to get a fee tee shirt out of this but, that never developed. Love the bike all the same.

Ry
Review №87

Nice place nice staff great place to stop demo seat in stock to try, lots of shirts and apparel

Da
Review №88

I am a first time buyer and Bill at TSI made it a very easy transition to get on a bike highly recommend anyone buying or looking to buy to stop in ask for Bill

Li
Review №89

Great selection. Very knowledgeable staff.

Ma
Review №90

Under new ownership.....need more/better apparell....good luck with the new business

na
Review №91

No high pressure sales just great customer service.

Al
Review №92

Great area for test rides, great purchase experience. Great people and dealer, my local HD dealer of choice.

Ru
Review №93

These people are great! very courteous and always have what I need in stock.

Ta
Review №94

Awesome place. Love the customer service.

Te
Review №95

I blew a rear tire on 84 I called a TSI right at closing time, Mark got on the phone and got all my info and said I will be there in 30 min. 30 min later two trucks showed up one for the bike one for me. Harry took me to a hotel and told me to call in the morning they will come back and pick me up.Not only has my faith in Humanity been restored but so has my faith in customer service.

Ni
Review №96

Bought my first motorcycle with Bill, great guy. Loving my bike!!!

ma
Review №97

I saw a 2003 Sreamin Eagle Softail Deuce on the TSI website back in February of this year. Since I live in Jersey, I had to rely on phone and email communication with my salesperson Dave. I left a deposit by phone, then took a drive to see the bike. It was everything described and more. Everyone was friendly and helpful during every stage of the transaction. They made the process easy. I love the bike and would recommend TSI to anyone.

Ro
Review №98

Bought 2 bikes from them and would go back. Competitive on prices attentive sales reps and a full service dealership which I used exclusively that will bend over backwards to help their customers.

Mi
Review №99

Went in to look at a 2013 fatboy Dave and Harry Jr went above and beyond to make it work for my budget thank you guys so much I go there for parts also always a good visit highly recommend anyone looking to purchase a new or preowned bike this is the place thanks again

Re
Review №100

I can not say enough about Bo, Bill, Dan, and Sam. They went way above and beyond to help me out with the perfect used bike. I highly recommend Old School for your next purchase.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:398 Somers Rd, Ellington, CT 06029, United States
  • Site:http://www.oldschoolhd.com/
  • Phone:+1 860-875-6663
Categories
  • Clothing store
  • Harley-Davidson dealer
  • Motorcycle dealer
  • Motorcycle parts store
  • Motorcycle repair shop
  • Motorcycle shop
  • Used motorcycle dealer
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:9AM–4PM
  • Saturday:Closed
  • Sunday:Closed
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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