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NAPA Auto Parts- Border Parts Group, Inc.
6310 N Mesa St, El Paso, TX 79912, United States
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NAPA Auto Parts- Border Parts Group, Inc.
Comments
Lo
Review №1

Jennifer and Peter are both incredibly helpful and very professional despite my 21 questions. They patiently looks up parts and information and ensured I got the right parts to do my tune up correctly the first time around. Also they carry BG products! ⭐️ ⭐️⭐️⭐️⭐️

Je
Review №2

I went in To purchase brakes for my 1998 z71. James helped me pick which brakes would be best for my truck, and was very knowledgeable about the parts he was selling me. I am very happy with my purchase and will be a repeat customer. Thank you James and everyone at Napa.

St
Review №3

Great customer service here at this location! The entire staff was very helpful!

Mo
Review №4

I talked to Claudia over the phone she is so helpful I will be there soon. Thank you!

Ho
Review №5

I went in for a battery and james was very helpful..Im going to be a customer from now on..just based on how I was treated. Fast and friendly service...

Em
Review №6

I love this place. They always have great parts and always give me great service. They even went above and beyond one day when I borrowed a tool box and my car was a few blocks down the street. They didnt have to, but they did and I appreciate it and the good people that work there.Thank YOU!

Re
Review №7

This is one of the best services I have received in a very long time. If you are looking for a trustworthy, budget-friendly, professional shop...this is the place to go!!!! Isaac Lara best customers service 💯💯💯💯💯💯💯

Pe
Review №8

Great selection and courteous staff.

AL
Review №9

Outstanding customer service!! The staff is awesome and extremely helpful! I called for information on a part and the gentleman was patient and researched his information to make sure I have the right part. Since they didnt have it they ordered the part for me. When I called to see if the part came in, a lady helped and she extremely helpful l, too. She placed me on hold to make sure the part was in and came back on the phone to let me know they were still looking, and I wasnt even on hold for long. When I arrived at the store to purchase the part I order another gentleman helped me, and again the customer service was above and beyond. I interacted with 3 different people and all of them had a great attitude and offered great service. Whoever is managing this place is doing an outstanding job. I had to write this review because I called several Autozones and Oreilys and all of them were not very helpful. The part I was looking for was unavailable at all the locations I called. NAPA was the only one that offered to get it in right away. Although they are across town (for me), from now on i will first look to purchasing my part at this location.

Wa
Review №10

NAPA Auto Parts has some of the best electrical parts youll ever find. Something you might not know is they carry automotive paint very inexpensive. And they were one of the first people into base coat clear coat paint production. Napa Carrizo dont own brand of tools they are very high quality anything you buy it Napa is pretty much lifetime warranty. One thing I really like about Napa they absolutely have the most knowledgeable people there are.

Jo
Review №11

This auto parts store is very nice

Ro
Review №12

I always get my parts from this store because they have a very helpful staff and the best quality parts. Highly recommend them.

Vi
Review №13

This is one of the best services I have received in a very long time. If you are looking for a trustworthy, budget-friendly, professional shop...this is the place to go!!!!

Ke
Review №14

Great customer service! Outstanding selection. Very pleased.

Ma
Review №15

Well Managed And Very Helpful Staff. Good Place For Parts

Ch
Review №16

Jessie helped me install a part and provided great information

Ro
Review №17

Best auto parts made! Period

JL
Review №18

Isaac is awesome! Great service!

An
Review №19

Issac provides great customer service!

es
Review №20

Professional place five ✨ stars

Ge
Review №21

Fast answers.

Mi
Review №22

My favorite auto parts place. Great staff and very helpful.

Ra
Review №23

Friendly service and they carry hard to find parts

mi
Review №24

Had a miss understanding about a part but the owner and manager reached out to correct the problem and now have a customer for life, thank you for all your help!

Ma
Review №25

Fast friendly service

El
Review №26

Excellent customer service.

Bl
Review №27

Clean, efficient and friendly service personnel.

Di
Review №28

Friendly, quick and efficient service.

Ma
Review №29

Employees are very helpful

Vi
Review №30

They had the part I needed

Sa
Review №31

Great service

Je
Review №32

Very attentive!!

A
Review №33

Bad service.

Mo
Review №34

Its Sunday 3:25 pm and its closed, and its supposed to close at 9:00 pm😔

Information
3 Photos
34 Comments
4.4 Rating
  • Address:6310 N Mesa St, El Paso, TX 79912, United States
  • Site:https://www.napaonline.com/en/tx/el-paso/store/20125?cid=pl_yext_jobber_BorderPartsGroup_20125
  • Phone:+1 915-702-7688
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–8PM
  • Wednesday:7:30AM–8PM
  • Thursday:7:30AM–8PM
  • Friday:7:30AM–8PM
  • Saturday:7:30AM–8PM
  • Sunday:Closed
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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