user
LRE Automotive, Inc
103 Seminole St, Edwardsville, IL 62025, United States
Appearance
LRE Automotive, Inc
Comments
Na
Review №1

We do not live in this area but we quickly found out through an experience we had with this auto repair shop how very fortunate this community is to have this incredible auto repair business. We were traveling on our way to Connecticut and an accident with a deer on the road caused a puncture in our gas tank. Our car had to be towed in the middle of the night and not being from this area or knowing anyone we had it sent to LRE Automotive which was only 3.6 miles away. Things happened so quickly we didn’t even have an opportunity to google this shop until afterwards. And when we saw the high rating and all of the positive comments written about them we felt so relieved. Well now we can personally attest to how absolutely true these positive comments were. We dealt mainly with Greg at LRE Auto and he was one of the most professional individuals we’ve ever encountered in a auto repair shop. He was thorough and efficient. He gave us the facts and he was honest. And the price he quoted to get this job done was very fair. And when we picked up our vehicle we were charged exactly what he had quoted — there were no hidden charges and no extra charges as is often the case. By the way, this shop is super busy so if they’re not able to meet your turnaround time for working on your vehicle and you have to leave your car longer than you had expected they are most definitely worth the wait. We’ve never walked away from any auto repair shop feeling this good about our experience or have stopped to share comments online on any auto repair shop but we were so extremely satisfied with our experience that we just had to share it. This is a trustworthy auto repair shop and we’ve already decided that whenever we are in this area that LRE Automotive will be our first choice for any work we need done on our vehicle. Thank you so much Greg for your professionalism and superior customer service skills!

Ga
Review №2

Great service and they treat you like old friends. Have been going to them for years and not one complaint. Im a very satisfied customer.

Ju
Review №3

Been going to LRE Automotive for several years! They are always thorough and professional with their work. I highly recommend this place :)

Jo
Review №4

Been going to this place for 10+ years. Great service. Good honest work!

Ad
Review №5

My family and I have had our cars repaired here for a long time. They do a great job. Greg is an employee I would like to highlight. He took especially good care of my elderly great aunt. His kind, patient, and professional demeanor meant a lot to my great aunt, and I truly appreciate him for that.

JT
Review №6

LRE has earned our respect and our business with great service on multiple vehicles over the years.

Ma
Review №7

Love this place, they seem honest and professional

Ed
Review №8

This is why they have such high rating. I havent been serviced here yet but I will be back. I came in for some consultation. Greg came out to me. Friendly. He was patient and knowledgeable. He answered all my questions. I didnt feel rushed like I felt at other car shops. I felt he cared about my situation. I gave a five star and will be bringing my truck in here.

Ka
Review №9

This place and the people who work there continue to amaze me. Moved to the area from out of state ten years ago and took my car to them. The mechanic where Id lived previously told me the car needed the head gasket replaced. They looked at the car, tested the system and told me there was no need to replace the head gasket, saving me a ton on an expensive repair. Ive been taking vehicles to them ever since and theyve consistently done fantastic work, proven themselves trustworthy and gone above and beyond. Thanks for everything you do LRE!

Be
Review №10

Quality shop. Honest, dependable.

Ty
Review №11

Nice folks!! They keep you informed every step of the way to include photos! Would definitely go back if needed!

Me
Review №12

Love them, great service and honest mechanics who keep an eye out for problems no matter what theyre working on on your car

Si
Review №13

Being new to the area, I asked a group of local seniors who the most honest and competent mechanic was in the area, and they sent me here. Ive been in twice for routine maintenance and told them I trusted them to fix whatever was needed. My truck has 180,000 miles on it, so anything couldve been possible, and the potential was there for me to be taken advantage of. But they only fixed what was necessary. And their labor cost was less than what I expected. I will ONLY go there as long as Im living in St. Louis.

Lo
Review №14

They are NAPA certified. Thats enough said

Ju
Review №15

Amazing service by Greg and the good people over at LRE! I came in one early morning and was greeted by the service guys same time as they were coming in. The shop has very reasonable, if not the best prices in the area. They also go into detail and give great advice on what they suggest to help keep your car in top-notch condition from bumper to bumper and does not miss a thing!

Jo
Review №16

Weve been using LRE auto for years theyve always been professional fair and honest this last time they did not charge. I They just did not think it was worth charging for took care of my vehicle and told me to have a good day hard the fine Customer service and honesty like this.

M
Review №17

I recently discovered LRE through AAA. Theyve now serviced all 3 of my vehicles. The employees are cordial. Communication is prompt and accurate. Pricing is very fair and fully disclosed. Appointments are kept and work is completed when promised.

Ru
Review №18

My family has used LREs services for 20 years. They are honest and provide excellent service every time! We would never consider going elsewhere. These guys ROCK the car repair business!

Je
Review №19

Excellent and professional service. Highly recommended!

Jo
Review №20

Bid was not realistic. Labor quote was double what the book time is for the job. Man was polite, but wont be coming here personally. May have just been something they arent use to doing. Regular service may be more in line with other shops.

Ry
Review №21

Good, honest shop that can handle everything Ive ever brought them

Ra
Review №22

Great service! They are always busy and for good reason but they still manage to very carsthrough their shop quickly! Definitely the guys to go to for mechanical repairs!

Ra
Review №23

We are so thankful to have found this auto repair shop. Weve taken our cars here for repairs and oil changes for years ever since we moved to the Edwardsville area and have always been extremely happy with not only the quality of their work, but also the affordable prices. You have to find a repair shop you trust, and these guys are it. Theyve always been honest and gotten us the best deal for some of our more expensive repair jobs, including checking warranties on parts, and therefore not passing that cost on to us when they could have easily done that. I cant recommend them highly enough, and well be taking our cars here for a long time to come.

Je
Review №24

Greg was very nice and my car was fixed super fast. They went out of their way to help me. Highly recommend them!!

Jo
Review №25

I’ve been using LRE for all my vehicles for over 12 years now. They are honest and trustworthy which isn’t a given in the auto repair industry. Great customer service and very competitive prices, usually well under what one of the chain stores will quote you. They are up front regarding what is truly needed and what is just recommended, and they never pressure you into anything. Can’t speak highly enough of them, will continue to use them exclusively for all my auto repair needs!

To
Review №26

Honest and knowledgeable repair service I have been going here for 20 years.

Ri
Review №27

Needed a new battery and a good once over after my car refused to start and was very difficult to jump. The folks at LRE diagnosed the problem without padding the bill. They also worked hard to get the car fixed quickly since I live in Missouri and needed the transportation quickly. Shop and waiting area were clean (including the bathroom) which is a big plus for me! Highly recommend.

Ch
Review №28

Very professional staff.

Vi
Review №29

My daughter blew her engine; they fixed it. Absolutely no extra cost padding was added. My wife and I are now LRE evangelists. People who know me in Edwardsville know that I tend to research things to the Nth degree. Trust me, these folks are the real deal.

Di
Review №30

Great shop!

Je
Review №31

Honest and helpful. Fixes what needs fixed and advises on the rest without pressure. I just wish they were less busy so appt were more available.

Ri
Review №32

Took my 2008 Acadia in to have it checked out. Leaking oil, brakes bad, just wasnt running right. LRE gave me an estimate of $2,500 to repair. Took vehicle in yesterday and they were able to do all the repairs for under $800 due to finding the true cause of the oil leak. I had already agreed to the $2,500 repair so I am very thankful they are an honest shop with great technicians. Thanks LRE Automotive! Ill be recommending you to all of my friends!

Er
Review №33

LRE does quality work. They are professional and provide a state of the art work shop.

Al
Review №34

I use them for all auto repairs. Never disappointed. Competition friendly and fast.

Fa
Review №35

Very honest shop . We live out of state and our son attends school there took care if his jeep and look things over for other problems. Needed repairs were what they said they were and nothing else . Thank you LRE.

Bl
Review №36

Excellent experience, great customer service, and very reasonable prices. All in all a good shop I highly recommend it.

K
Review №37

When the tow truck and I arrived with my immobilized car a half hour before LREs scheduled opening on a Friday morning Terry and D were sitting at the desk already working. Since my cars oil light had come on when my gears failed to engage I assumed there was something seriously wrong with the car, but they put the computer on it and discovered low voltage was the only thing keeping everything from working. All I needed was a new battery and I was on my way again. Thanks so much to these guys for taking on an unscheduled travelers woes! As well as everyone being very nice the place is very clean and bright with a nice warm waiting room. I saw most of the guys come into work and they all appeared cheerful. The tow truck driver said he owned a body shop and he wouldnt hesitate to have his car fixed here. Its AAA approved!

Da
Review №38

Excellent work. Tell you what must be fixed and what could wait. Estimate for the work you do is the price you pay.

ro
Review №39

Great service, awesome customer service! My go-to shop for my automotive needs...

Ja
Review №40

I have been a customer of LREs since 2001. Always very helpful, great crew! Couldnt ask for a better shop!!

Je
Review №41

Good people doing a fine service for a fair price.

Na
Review №42

Exceptional service and fair prices.

An
Review №43

Service was good but bathrooms were horrible

Br
Review №44

Trustworthy, knowledgable, friendly, accomodating and dependable. No complaints.

Li
Review №45

My car is junk; but, LRE was great.

Ke
Review №46

Honest company with fair prices.

Li
Review №47

Very professional service.

Ju
Review №48

Works on mostly everything.

Information
7 Photos
48 Comments
4.7 Rating
  • Address:103 Seminole St, Edwardsville, IL 62025, United States
  • Site:http://www.lreautomotive.com/
  • Phone:+1 618-656-4640
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
Similar organizations