Best customer service that Ive experienced in quite some time! Ali made my transaction enjoyable and easy. Highly recommended!

I have had nothing but wonderful service at this FedEx location! I submitted a print order and it didn’t come out as expected. Imelda in particular was an incredible help and re-printed my order for me on the spot, no questions asked. The end result was a beautifully printed product that I couldn’t be happier with. Imelda was kind, helpful, and wonderful to work with.

Overpriced rip off. Run

I go there almost once a week with my stuff all ready to be shipped. They scan it and give me a receipt. Usually not a line. Staff has always been quick and friendly to me as well as helpful.

The experience that i had in this store was absolutely disgusting. I spent over 15 minutes by myseld to figure it out about those copy machines. Nobody even asked help. There is an asian employee, her name is Imelda, she was extremely rude, did NOT even know what the hell was doing. I drove around 30 minutes to get this store. Such a waste of time. Dont even bother to go this store. I also sent an e mail to their company about this really bad experience.

Such a Rude people, one Asian lady at this office. she is acting like she is doing a big favor to me. Pathetic experience! i dont know whether manager saw that or not but she was just right next to it and i believe she ignored.Never visit this place. Poor Service Experience. UPS is best.

Very Nice people. Now that’s Service with a smile, masked smile 😉👍🏻🇺🇸

Love this place as an alternative to the post office. Can ship anything anywhere. Employees are very helpful. They do a great job printing posters and business presentations, and then will ship it to your conference so you dont have to worry about flying with it. Convenient location.

They ruined a 40 year old picture that I had laminated. When I pointed out the defect, they tried to dismiss it, until I started asking more questions.

If there were an option to put a minus 5 I would choose it. I am not one to write poor reviews but when the customer service is as inadequate and irresponsible as Fed Ex I feel I must take some action. My small office overnighted a medical device and paid a hefty price for this service. The receiver returned the package within 24 hours with another hefty price. That was 3 days ago. After several phone calls and online chats and being placed on hold with considerable wait the best they could offer us today is that the package has arrived at Newark airport. Yes, there was poor weather. I understand that. But 3 days later and no information on the tracking other than pending has caused stress, angst and a lot of money lost for my business.

Several times I have encountered totally incompetent employees at this location. The employees are not trained correctly and have no idea what they are doing. When the manager is there watching the employees the place runs smoothly. Otherwise there are huge waits to pick up packages or pay for copies.

I was helped by a young woman named Jordan. She was a delight and very helpful. She got everything boxed and shipped away for me.

I had a custom shipping project and they were spectacular where the local UPS Store was unhelpful to say the least. They will get my business from now on. Kudos!!!

I Love this FEDEX its great. Great Prices. In and Out. other reviews are bologna.

Eatontown is the best FedEx Kinkos ever. The employees are so helpful!

Totally unhelpful employees....I went in to enlarge 2 things to fit a 10 x 14 frame for a teaching display. One was a printed verse; the other was a copy of a public domain image. The woman at the counter would not even show me how to use the copy machine to get the size I wanted! She said she couldnt help me since I had gotten the picture from the internet. Her exact words were YOU can do it...but I cant help you. What sense does that make? Was she accusing me of doing something illegal? EVEN IF the image had not been public domain, using a published image for teaching is considered fair use and is not a copyright violation. And what would prohibit her from showing me how to enlarge the printed verse? Is the Holy Bible somehow protected by copyright?After unsuccessfully fussing with the machine for 20 minutes, I asked a different employee, this time a male, to help me. He said well, you just have to keep playing with it in terms of adjusting the copy ratio. I pointed out that my credit card was being charged for each play attempt. He came over and adjusted the zoom feature to 115% and printed it on legal size paper. Remember, I was looking to enlarge to 10x14, so all he did was create a tall thin copy. (and charged me for each trial....ka-ching!) When I repeated that I wanted a 10x14, he told me the only options were letter, legal or 11 x 17. (which would have been helpful info, 30 minutes earlier!) After he walked away, I continued playing and was able to print on 11 x 17 paper, adjusting the ratio so the words would fit within the 10 x 14 area. It ended up costing me over 6 dollars to do a fifty cent job! And all of this time and money could have been saved if the fedex employees (who, by the way, had NO OTHER CUSTOMERS in the store!) would have simply given me the assistance I had asked for.I know that FedEx is capable of making a 10 x 14 enlargement, because I have been to other FedEx locations where this was easily accomplished. I even gave them the option of using a file saved on a flash drive, instead of enlarging the letter sized document. The issue was that they simply refused to help me. It is even possible that they discriminated against me for having a physical disability..I had just come from the endodontist and half my face was still numb, giving me a temporary facial paralysis. It is very sad to think that these FedEx employees might discriminate against a stroke victim, or someone similarly impaired. How ironic that they seemed so afraid of breaking the law(which they were ignorant of, to begin with), yet apparently discriminated against the disabled.

Is a nice place. However, their prices are too high.

Excellent staff that goes above and beyond.

Phone and online info say the place opens at 6 am. NOT TRUE! I drove there and the business was CLOSED.

Knowledgeable Staff and Excellent Service...

WiFi doesnt work. Cant print!

Very helpful customer service.

Great for copying and more!

They can find stuff.

Very helpful

So expensive!