We had the best experience shopping for a new truck at Fred Frederick!Gary was incredibly knowledgable of all of the trucks on the lot and the ins and outs of each. Walked the vehicle we were interested in with us and pointed out every little detail and addition in the included packages. Extremely personable and hospitable during the entire buying process. HIGHLY RECOMMEND going to him if you are looking for a new Ram truck.The management and financing department were so friendly and worked with us to make the process one of the easiest ones I have ever gone through. John and Don were quick and efficient during the entire process while also making sure everything was covered and we were happy with the purchase.We couldnt be happier with the experience we had with the team at Fred Frederick and would highly recommend them for anyone in the market for a new vehicle. Thanks again guys!

Arrived for my first Service appointment, an oil change and tire rotation under the Jeep Wave program. It went as scheduled and everyone at the dealership was pleasant and polite. I mentioned that my vehicle wandered. There was a lot of play in the steering wheel. The service manager took it for a ride and confirmed my assessment. New parts were ordered, and an appointment was made to replace the steering box under warranty. I was pleased, with the immediate response and professionalism. Im sure when the work is done my Wrangler will handle reasonably. I highly recommend this Service department to anyone needing inspection, maintenance, or mechanical work completed on their vehicle.Had the steering box replaced. It took a day to complete. The Wrangler now steers as well as a two door Wrangler can. Well done!

I emailed for your price on a car and you wrote back that I would have to come into the dealership just to get a price. I provided the two exact options I wanted. This was going to be a simple sale for both parties.Your motto in your email is obviously false …..“You want to buy a vehicle, we want to sell you one, its pretty simple. Simple is key

I am originally from Philadelphia, PA. Now Im living mostly on the Eastern Shore of Maryland. I have a 10-year old Durango. I had an appointment to take it to Fred Frederick for service of my AC, backup camera and seat. On my way in the vehicle overheated and I had to have it towed. To make a long story short, the price quoted for all of the work including the issues causing the overheating were considerably less than the quote from the dealer in PA. I have to take my car back this week for the remaining work but I satisfied with everything so far. Please note, I did take my car to a mechanic that I trust who wouldnt do the AC work and told me it had to go to the dealership.

Justin,Careful analysis of my wobble was explained today. Rear tires have steel band shift and thus replacement recommended. Keep me posted on mfg. deep discounts. ie 4 @50% off.The steering is tight from the work done on Monday, nice job.Our thanks to all, Frank and CAROL

I took my vehicle in for scheduled service, including an oil change and service to my AWD. I confirmed with reception in service department my appointment, asking that mechanic pay close attention to service light (s) on my dashboard.All seemed alright until it was time to pick up and drive off the lot as service light(s) were still on. My husband called the service department to explain the issue. Then, we took the vehicle back for a diagnostic check.Disappointed that we had to bring the vehicle back. However, they did not charge me for the diagnostic check and the fix was very minimal in cost. The mechanic who followed up with us, did all he could to help resolve the issue at hand. I wish I could remember his name but he was professional, courteous and displayed great customer service.

When I first picked up my truck I would have said my experience was great. However, after a few days I realized the Dunkin Donuts gift card I had in the compartment under my radio is missing. If I am wrong and find it somehow, I will come back and redo my review. Until then, zero.

The team at Fred Frederick Chrysler Dodge Jeep of Easton is awesome. The owner has assembled a group of people who want to provide every customer with a great experience, every time you see them. Weve purchased and serviced vehicles here, and we just left the dealership today thinking about the great experience! I highly recommend them

Looking for a hard to find vehicle, my budget is limited. Eric was honest helpful and he returned calls.He also took time out to set up a deal. We have not finished the process but I am highly impressed as a former car salesman myself. I recommend them over anyone. Its a drive from Waldorf but so far its worth the wait.

Took my 2021 Pacifica in for a faulty lift gate closer recall and after they reprogrammed it my check engine light came on and thats the way they left it.When I called to complain they said to bring it back in and I drove 30 miles back and got there at 8 and its now 9:30 and still waiting. Im losing another morning for a simple recall on liftgate. Not good

Everyone there is very knowledgeable and pleasant. I didnt have to wait for a long time, they were very efficient. Jeff Frederick is always helpful and easy to work with.

Really good people, make you feel comfortable the moment you walk in the door. Anthony and others make this experience stress free. Thanks!

Worked with Frank and John Ireland. Both good guys. Great experience.

I scheduled my appointment and was seen in a timely manner. They repaired my recall and I was on my way. I would recommend Fred Frederick Chrysler

Friendly staff. Easy to deal with. Price point on mt Jeep Gladiator was good. Stop in and see them if your looking for a new ride

Had an issue with my Jeep a week ago. Called the service department to let them know what was going on and I wasn’t sure if I could make it to the dealership. Clark sent out two guys to do a diagnostic on my Jeep and they ended up driving it back to the dealership. They were quick and courteous through the entire process. Hands down one of the best service departments.

The Service & Parts Dept are AWESOME! EVERYONE is so friendly & helpful! Amazing customer service!

I am very very displeased with Fred Fredrick of Easton. We test drove a 2018 Ram 2500 on a Monday evening and liked the truck. We were told the truck has not been MD inspected yet so we could not purchase the truck until the inspection was complete. On Tuesday, I spoke with the dealership and was advised there were multiple vehicles ahead of this truck since those vehicles has already been sold. I told her I completely understand and to let me know when the truck was inspected and ready for purchase. On Thursday, I emailed my salesman (who didnt feel the need to wear his mask on Monday), but thats besides the point, asking for an update on the truck and inspection. I received an email reply on Friday advising me that the truck had been sold. The last I heard from this dealership was that it could not be sold without being inspected, next thing I know the truck had been sold without being given the opportunity to purchase the truck. This left me angered and outraged. There is little to no reason for me to ever step foot back in this dealership.

Took my Jeep Grand Cherokee in recently for an oil change and inspection. I dropped my Jeep off the night before, and it was done by 10am the next day. The called me promptly and let me know it was done, and were very accommodating when I said I wanted to pick it up the next day. I was able to pay over the phone to avoid having to go in the office. The gentleman I spoke with in the shop was very nice and helpful. Plus the service was cheaper than the shop I usually take it to! Highly recommend!

Friendly, quick service, easy to get an appointment. Crystal is the best.

I couldn’t imagine a better experience! Matt, my sales person was great! He was very helpful during the process and made sure all my questions were answered. No hassle, a very quick and easy process! I walked away very happy, with my car, with the service, and with the overall experience. I definitely won’t hesitate to return. Thanks Matt and Fred Frederick Team!

In the past 6 months I have entrusted both of my Dodge vehicles to Fred Fredericks Dodge in Easton for service needs. In both cases, the work was completed in a timely manner with no variation of terms from what was initially understood. I found the staff to be friendly and helpful. I will return for future service needs without hesitation.

Had my oil changed, tire rotation. All done in a timely manner. Free Kurig coffee in the waiting area. Very comfortable waiting area. Highly recommend their service department.

Great place to buy a new jeep. No pressure and straight forward. I would recommend Fred Frederick to anyone who is looking for a chrysler, dodge or Jeep to experience a different kind of new car sale.

The service department is awesome.....great communication, timely and accurate quoting and work.....they do what they say they are going to do.....what more can I ask for?

An absolutely positive experience. Everyone front to back and top to bottom did a wonderful job. Special kudos to Frank Antonelli, our Sales Specialist. Professional, thorough, courteous and all done with a great deal of integrity. I have no doubts as to where I will purchase my next vehicle. This team went above and beyond my expectations. THANK YOU!

Best car buying experience of my life!!

Had another great service visit to Fred Frederick Chrysler Jeep Chrysler Dodge Ram in Easton. I have been buying cars for my family and business from them for over 10 years and Having them serviced there as well. They always do what needs to be done to take care of our vehicles at a fair price. The people there are amazing to deal with and I would not go anywhere else for my vehicle needs.

Just went for my first service appointment. I had questions about a used jeep the girlfriend bought up the street but they refused to address any problems we found. The service tech looked up the vehicle by vin to see if the manufacturer warranty was still good, or if any extended warranties were bought. They werent, but I realize he was not obligated to do any of that. I appreciate it! Its the little things like that, that build lifetime customers. The dealer up the street should take notes, Id be driving a Silverado now.if they had.

I recently purchased my new Jeep Grand Cherokee here and I could not be happier! Matt was my sales person and he was great! Not only did he help me but other employees did everything they could to meet my financing needs! I strongly recommend buying your next vehicle here, you won’t be disappointed!

The truck my husband was originally interested in was sold before our scheduled appointment to see it. We were not called and told this until 20 minutes before our appointment, and we live an hour away. Needless to say, this caused us to be very frustrated upon arriving for our appointment. With that being said, Lee Outten was a great fit for us! He helped my husband look at another truck that he had briefly looked at online and was open and friendly. He immediately put us at ease. Also, due to the original truck being sold, the manager Dave, addressed it with us and was able to “make it right” in another way, which we greatly appreciated. Although we had a rough start, things were made right, and my husband was very happy with his truck!

Bought a nice used car today! Salesman Matt was awesome. Got a great deal on our trade. Happy customer!

Great place to buy a vehicle. Staff was transparent with pricing and evaluated my trade-in again without any grief. The sales and finance team worked seamlessly together. Would definitely visit again if I need another vehicle in the future.

Kind staff, they treat my wife & I very well. Prices are excellent for service.

I recently had an oil change and there was a potential disaster in the making following the service, but Anthony at the service desk and the tech he sent to fix my vehicle off-site were amazing.

Fear no more! If you like dishonesty, a car with 20k+ more miles than posted, a car that is not Maryland inspected and cannot be sold, multiple conversations throughout the day to confirm all of the information, and a 90 minute drive one way way then this is the place for you!!!Giving two stars because the salesman was nice.

I bought a jeep elsewhere and was given a gold warranty. So I have to use a jeep dealer for it. I have had my jeep in there 7 times for the same thing and its always something else and 3 of those times they said warranty doesnt cover but my warranty is 100k bumper to bumper. And they worst thing is i still dont have 50k miles it and its a 2015. And you never get the same person, I love my jeep but wouldnt buy another one as Id have to use Easton as my service place or drive an hour away.

Purchased our last 7 Chrysler, Jeep and RAM vehicles from them, always satisfied...

The sales and finance team here are absolutely amazing. The time and effort they put forth in order to get me the best possible deal is greatly appreciated. I especially like that they really listen to the customer and are not pushy. This dealership has a large inventory of in stock units to choose from so that I can find a vehicle to suit my needs and budget. I highly recommend this dealership if youre looking for first rate vehicles and customer service. 👍Update: I brought in my ‘19 Dodge Challenger GT for a routine multi-point inspection, and the Service Dept. was absolutely outstanding! My service advisor (Anthony) was very courteous, professional, knowledgeable and listened carefully to my questions and concerns. The technician was very thorough in his explanation of the findings about my vehicle. That was my first visit to the Service Department, and I must say, I was very impressed! ⭐️⭐️⭐️⭐️⭐️

Great Service!

Took test drive with Jason...very informative. Two weeks later asked (via email) Jason to provide a purchase price. He responded via a phone call. The price was better than prices I researched and received from other dealers. I agreed to purchase the Jeep for the price quoted. There was no attempt made by either Jason or John to change the quoted price or to add items to the price. There was NO processing fee. Just the quoted purchase price plus the tax and tags. We agreed to complete the deal in two days when I would pick up the vehicle and sign the paperwork. When I arrived two days later, all the paperwork (as agreed upon) was ready and the Jeep was ready. The whole process was efficiently and professionally done.

Always efficient and courteous!

Found the vehicle I was looking for as I was looking online for vehicles and Dave and Frank and John made it an absolute easy process no waiting everything was done price was great just what I was looking for now have a magnificent car instead of the Jeep which was giving me problems all the time

Every time That we have been there for service on the car over the years,every one has always been very professional and knowledgeable,we are very satisfied with the service department and sales,thanks

I had an concern about a vehicle that was purchased three years ago, and Mike Kirby and the manager called me back and solved the problem in under an hour. They both needs a big THANK YOU.

I went there to trade my Jeep Compass in on a newer Vehicle. financial guy ran my credit twice which caused 2 hard hits on my credit score then he sent it off to 6 other places which caused 6 more hard hits in my credit the end results are that this dropped my credit score by 43 points these points do not fall off for two years now. DO NOT GO THERE for a new vehicle.

Excellent, on time, clean, expert and experienced tech team. Little more expensive than my previous RAM dealer. But that is not the fault of the service I got.

One of the best experiences ever in buying a new car. Charlie was extremely knowledgeable on all the Jeep models and their associated features. The answers he provided helped me choose the correct vehicle with the options I wanted. Although the dealership didnt have the desired vehicle, he was able to locate and secure one from another dealership and have it transferred to Fred Fredericks. I would highly recommend seeing Charlie Wallace at Fred Frederick in Easton soon.By the way, I love my new Jeep Cherokee LimitedKaren G.

Used the service dept for the first time last week. So far so good.

Good prices. Honest dealer.

We were on a trip from DC down to the beach when we had battery issues with our brand new Wrangler. We made it to this dealership as it was the closest Jeep dealer and we were and hour and a half from home. Keith and the service team were so wonderful to us. They squeezed us into their busy schedule and did all they could to come up with a solution for us. Thanks to them we were able to get enough battery charge to make it almost back to DC. They called us first thing the next morning to check to see if we made it home and to give us the detailed report from Jeep on what the issue is. We are extremely thankful for all of their help!

Perfect in all aspects of the transaction. We are new Maryland residents and were treated like family at this dealership. Highly recommend. Buy there with confidence !

Jeff and his staff were professional and made the process very easy.

It has been a long time since I purchased a vehicle and had a dealership stand behind everything they promised. First I will say we got an excellent deal. They worked to get us the best deal. We did have some issues with the salesman and paperwork. We contacted Mr. Frederick and he went above and beyond to make sure he addressed every one of our issues to our complete satisfaction. He even went beyond and replaced a part that he felt wasnt going to last. My vehicle was picked up and returned to me by them. They even gave me a car to use while they had mine. All of these things were done after the sale. It was stated to me that they stand behind what they sell and customer service. I will say THEY MOST CERTAINLY DO!! I am so pleased and impressed with this dealership.

We could not be happier after our first purchase from Fred Frederick! The quality of the vehicle is amazing and Charlie and Jeff went out of their way to make this a great experience! We received a fair trade offer on our 2007 Ford Edge and a fair price on a 2014 Jeep Grand Cherokee. Charlie was extremely knowledgeable about the vehicle. We took delivery the same day we were so happy! We will definitely be back!

Fred Frederick is one of the best car purchases in my lifetime, honest, transparent and easy to work with. I highly recommend this outstanding dealership

Rob helped us tonight and we had an amazing experience. He wasnt pushy but put his 2 cents in when needed. Although we didnt buy a car tonight, his service was outstanding and if we chose to go with Jeep or Dodge, we will be back to see him!

I used to go to Dodge service center in PG county that started good but went downhill then tried AA county one that was semi OK but Fred Frederick in Easton is my current go to place (3-4 visits so far). Keith and Rick took good care of me and my vehicle.

I bought my previous car (2013 Town & Country Limited) from this dealer. A pleasant experience in all regards. Charlie Wallace is engaging and straightforward. A thorough professional in all respects and interacted with my wife and I in a manner that surpasses all the other salespersons for my many car purchases over the years. A very good dealership, indeed..

Sales staff are extremely helpful and friendly. The first car buying experience I had where the sales person went above and beyond to get me in the vehicle I wanted. Awesome! A big shout out to the internet salesman Rob. Thank you for taking the time to listen!

I rely on Fred Frederick to service my Dodge mini-van but had never purchased from this dealership before. This was an excellent buyer experience. My son was in desperate need of a new vehicle. The Honda was on its last mile. He spent some time shopping around and received a not so nice quote from an Dodge dealer on the Western Shore before coming to Fred Frederick. Knowing the quality of service that we receive at Fred Frederick, we suggested a trip there. We were on the defense until Charlie Wallace met us on the lot. He is a no bull kind of salesman who was genuinely interested in my sons needs. I have purchased lots of cars and miles and even though this car was not for me this was one of the smoothest, nicest car buying experiences that I have ever had. Thank you Charlie for making his first car buy the best! We will be back when my youngest is ready and I promise the trade in wont be on a tow truck. :-)

I have bought 5 Jeeps from this dealership over the years and have felt that I have been treated well . They have bent over backwards to get me the vehicle I wanted within the price range I was comfortable with.I have never felt pressured into a sale. I also have always taken my vehicles to the dealership for service and have been very satisfied with the service and with the ease in getting an appointment scheduled. Everyone I have dealt with from the service people to the salesmen have made every visit a pleasant experience.

My wife and I had an excellent shopping experience at Fred Frederick Easton. Caitlin and David were quick to respond and very helpful with purchasing our 2019 Dodge Durango. I would recommend this dealership if youre looking for a smooth car buying experience!

We went to different dealerships and found the best and fairest deal at Fred Frederick, which is great since we live in Easton. Charlie was great. He listened to our needs and was able to find us the vehicle we wanted. Thanks again for the great sales experience and will definitely recommend Fred Frederick and Charlie again!

Jeff Frederick is the best...thank you Keith for always treating me right and always being PROFESSIONAL!!

Help was great but was told that I needed a part for my truck was under warranty and it would be in couple of days. 3weeks later stoped to check. Had not been ordered yet

Went to buy a new car today and was helped by Jason. Easiest car buying experience I have ever had. I have car shopped in the past and had a bad experience so I was pleasantly surprised this was so smooth. Jason and the loan officer were straight forward and didnt try to throw a bunch of gimmicks. I was driving away with my new car within 2 hours. I had my 5 year old daughter with me and Jason was great with her, too. Would rate higher if I could!

Took jeep for a recall, great service department

This is my first time purchasing from Fred Frederick, but it is my second new Chryler Town & Country. It is so refreshing to deal with such a high level of professionalism and courtesy from my Sales Consultant all the way to the mechanics who serviced my van. The customer service provided to me from Fred Frederick was exactly what one should expect from any business, but it is unfortunately rare these days.Charlie was great from the start and still continues to follow up with me even after my purchase to make sure I am happy. I appreciate the personal attention that was given to me by Jeff, Brian, Keith, and DJ when something was missed during a check up. They all went above and beyond to ensure my satisfaction and make the necessary accommodations for my convenience.I will most certainly come back to Fred Frederick in Easton. They have made a memorable first impression with me and my husband.

HI there! Took my truck into the service area for an air bag recall , wow! Never seen such a tidy workshop as this one!, Everyone super nice and friendly and the job was completed 30 minutes earlier than the alloted time, and no mess! Result!Havent been able to test it out though! lol

I have taking my vehicle here for multiple years now, everytime they give exceptional service and customer care. I will say their feature to schedule an online appointment does not work so that should be removed.

The sales team is very friendly and are not one of those who pushes to make a purchase. Jason was great. I will come back to them again. They work with us to get a good deal on a new Jeep.

Best new car purchase so farThis was the second new Jeep we have purchased from Charlie Wallace, and the third in a row from this dealership. Charlie is great to work with and did a wonderful job explaining how the dealership doesnt cover up freight and destination charges in its price quotes, and doesnt factor in a military discount up front, only to rescind it later. It was easy to figure out that the price he quoted us was actually better than that offered online by other dealerships in the area, even though at first blush this didnt seem to be the case. Charlie worked hard to find us just what we wanted, a Cherokee that would tow behind our motor home, with just the options we wanted but nothing we didnt need. Thanks again, Charlie.

I was never a Dodge fan. Have always have at least fifty vehicles in my corporate fleet, never a Dodge. Recently, I bought a Ram 3500 as my personal vehicle. During the recent storm, I was plowing when the lower reverse gear clutch burned up. During the storm the dealership was closed. I called a transmission shop and spoke to the owner. He told me Dodge would not stand behind the warranty because of the plow. I was sickened until Monday AM when Fred Frederick of Easton opened. I told the entire story to Jeff Frederick and asked if he would stand behind the transmission. Jeff answered me by asking a question. Jeff asked, why I thought he would not stand behind the transmission? I told him because the transmission shop told me he wouldnt. Jeff put everyone of my concerns to rest. He told me he is so confident in the transmission and truck that he doubted that I could have done anything to hurt the transmission. He said they have so few transmission problems that he wasnt even able to guess what went wrong; but, he said he would certainly take care of it no questions asked. He called me Tuesday to give me an update. He called me Thursday to say it was ready, but if I gave him another day, he would have it detailed and seal the paint. Friday, I received a call to pick up my newly detailed, sealed, and repaired truck. Oh yeh, Jeff mentioned that a seal tore causing the problem. He said he thought that would never happen again. He went on to tell me that should we get no more snow this year, and something happens again next year, I should not worry because he will cover that transmission without any problem.I never had such a level of care and responsive service. This is why I ranked them EXCELLENT.

I called an made an appointment with Charlie Wallace to see a new Ram 3500. When I showed up he was there waiting for me and we discussed my needs. I was trading in two vehicles for one and he took the time to deal with each vehicle getting me the best price to make my deal work, then he got me financed with a rate over 3/4% better then my credit union offered me.He also set up the appointments to switch out my radio with one that I wanted and have my new 5th wheel hitch installed.Overall it was a very smooth experience I would recommend this dealer and this salesman to anyone looking to purchase a vehicle.

Based on our recent experience ... purchasing a 2015 Jeep Wrangler ... we will be lifetime customers.Charlie, our salesman, and Jeff, the dealership owner, went well beyond the extra mile to secure the vehicle my husband had his heart set on. The vehicle arrived when promised, it was in spotless condition, the price was right, and the transaction paperwork was painless, pleasant, comfortable, and efficient.The start-to-finish experience was actually stunning ... for a couple of old folks whove been around the car-purchasing block a few times (for a combined total of.149 years). Dealing with the Fred Frederick folks was, frankly, a rare treat.

In for a recall on my vehicle and one of my tire monitors every thing was fine

Went to the service dept. Tech Brian Snow was so friendly and helpful. I recommend Brian and Fred Frederick service for all of your car care needs

This was my second time needing service to car, poor customer service first time left inside of car with napkins outside my glove box, second time got two different scheduling times dropped car off never got a call in two days for update. I had to call for them to say car never looked at if I was told that with a courtesy call that would have been fine. Yet I go to the Dodge dealership I normally visit all way in Salisbury busier area they call me hour after appt to let me know when they will get to it that is customer service. Also when you call or go in nobody never knows who is handing what.

Charlie Wallace, Rob Robinson, and everybody at Fred Frederick in Easton deserves high marks for sales! My wife and I were in search of a used truck. We went through other dealers, but Charlie was by far the best salesman that I dealt with during this process. He was spot on with his professionalism, knowledge, willingness to work with my wife and I, and could not have been a nicer guy to converse with and eventually make a deal with. He was THE BEST SALESMAN we could have hoped for! We found trucks at other dealers that were good trucks, but the reason we went with the Ram at Fred Frederick was the 100% professionalism and non-pressure environment put forth by Charlie. He made my wife and I feel 100% comfortable and confident that the place to buy our Ram was Fred Frederick, and that Charlie was the guy to work with! He was outstanding from start to finish!Also, I need to give high praise to Rob Robinson. I initially found this Ram through searching the internet, and when I contacted Fred Frederick, Rob was the initial person I dealt with because he handled internet sales and inquiries. The only reason I drove an hour to go view this truck was because Rob was EXTREMELY professional and helpful with all of the questions I had about the Ram. Once I stepped on the lot, he turned me over to Charlie, who we eventually made the deal with, but none of it would have been possible without the help of Rob as well!I would DEFINITELY recommend both Charlie and Rob as salesman to work with, and Fred Frederick as the place to go to get yourself a Ram!

Jenn with commercial sales was awesome. Did a great job and the process went quickly. Highly recommend her.

Just bought a 2015 from Bruce and this was easily the best experience Ive ever had at a dealership. If youre on the Eastern Shore dont waste your time anywhere else. If youre in western Maryland, its worth the trip.

I had not bought a new car since 1998, before I walked on to the lot of Fred Frederick of Easton. From the minute Charlie Wallace walked out to meet me, to the final moment of signing on the dotted line; Charlie made the whole car buying experience less stressful and even fun. He never did the hard sell, only called me when he needed to, didnt pressure me when he saw my hesitatancy, and answered my many questions. He went above and beyond my expectations of buying a car.

My go to place. The only service department that touches my car & I didnt buy my Chrysler from this dealership. Victor is the best!! He gets me right everytime, quick service. Cant beat that.

We stopped to ask a question about a light on in the dashboard. The service manager Richard Marders was polite and very friendly. He was very knowledgeable and helpful. That is very hard to find! Thank you Richard Marders for all you help.

The service manager was great help . Very respectful, when out out his way to aide me.

Always great costumer service!

We were greeted immediately and very cordially upon entering the dealership by Charlie Wallace. We already knew which make and model we were interested in so Charlie got us right into a vehicle to take a test drive. He provided lots of information about the vehicle and answered all of our questions during the drive. When we started the conversation about trade in and financing, Charlie was very knowleable about what was being offered, worked diligently to get us a good trade and provided 2 different financing options from which we could choose. He even came back with a lower interest rate after we had agreed on a deal. As we left the lot in our new Jeep, Charlie encouraged us to come back with any questions that might arise after driving for awhile or to get help with some of the high tech benefits that were part of the package. For me, being a bit technology challenged that really put my mind at ease. Charlie is a true professional and a very nice man.Very Happy Customers !! Annie and Merv Hammatt.

First time there, needed an oil change. Very nice people and quick service.

Sales person was not honest.Sales manager didnt try to help us find a vehicle and he was rude.

Third time car buyer no pressure great deal. As usual. Thanks Matt

I LIKED THE THAT I DIDNT HAVE TO PLAY THE USUAL CAR SALESMEN GAMES. I FELT THAT THEY WERE HONEST AND DIDNT TRY TO SELL ME EXTRA POLICIES I DONT NEED LIKE OTHER DEALERSHIPS HAVE DONE TO ME IN THE PAST. THE PRICE THEY WERE ASKING WAS MORE THAN FAIR CONSIDERING THE EXCELLENT CONDITION THE VEHICLE WAS IN. I WILL GO BACK THE NEXT TIME I NEED A VEHICLE AND MOST DEFINITELY RECOMMEND FRED FREDERICK IN EASTON,MD.Thanks Charlie WallaceBob Reider

Great service as usual 😁

Service department got me in and out fast and was very reasonable in price. I waited to get back from Texas to put my promaster in the shop in Easton.

Because of Jeff and His staff I changed all of my trucks to Ram. Service is equally amazing.

Do NOT Take your vehicle here for service!Took my vehicle in for a simple oil change and rotation - vehicle came back scratched. In less than 24 hours and 4 miles later we brought it to service managers attention. He claimed a rock must have scratched the paint after we picked the vehicle up. There is no way a rock would scratch the paint in the location and manner of where the damage occurred. Fred Frederick refusing to do the right thing and fix our vehicle.They will not take responsibility of their mistake.Word to the wise dont use them!

Nice place and people; they know what theyre doing amen and God bless all

Been buying Mopars and having them serviced here for years. I have always been treated well and service dept. Is great.

The best experience I have ever had at a dealership hands down. Best price around.

Salesman was very nice. Cars are beautiful