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Web Tech Services, Inc.
416 Riverside Dr, East Peoria, IL 61611, United States
Comments
Bi
Review №1

I brought my computer in due to a bad hard drive, Adam checked everything before replacing the hard drive and had it ready for me by the very next day. He also backed up all of my data and now its running smooth with no issues. He did an awesome job, I am very happy with the quality of their work and customer service is outstanding. Prices are very reasonable too...I highly recommend them.

Ko
Review №2

My computer wouldn’t turn on after a power surge. I took my pc to web tech services were I was informed my motherboard was fried. I decided to have them upgrade my computer. Web tech services built me a brand new gaming computer with all brand new equipment and had it back to me in a day and a half. These guys are fantastic! I will never take my pc anywhere else! I have never seen a computer with such good wire management as they did with mine.

Sr
Review №3

Had a friend of mine who said he could build me a PC. Of course I had nothing but problems. I took it in to two other computer repair shops and all said they found the problem and fixed it. As soon as I got home I had the same issues. I took it here in a last ditch effort before I just parted it out and sold it. He called me 30 minutes after dropping it off and ran down everything that was wrong with it and I picked it up same day. Runs with no issues now. As long as they stay open I will never take my computer anywhere else.

Yo
Review №4

Staff were extremely nice and despite being busy, said they were going to try and have my computer done by the day after I brought it in! Much cheaper than most places and definitely more professional! I will most definitely do most of my computer shopping here.

Bl
Review №5

The team here has been amazing to work with! They want to make sure you are happy with your purchase and do not over charge or make you feel pressured. They help educate me and make sure I made the best purchase for me even if it is not with them. They have a lifelong customer!

Aa
Review №6

This is my go to place for computer repair or just to get it tuned up. Ive been going there for about 4 years and I highly recommend them.

Da
Review №7

If you need your computer repaired in the Peoria area, I would recommend this place highly. They are ethical their fast and their prices are very reasonable. Really good people. Definitely recommend please go there and do your business there if your computer needs some help

Ch
Review №8

Fantastic services, great store. Highly experienced and I’m definitely coming back! 🙌🏾

Mi
Review №9

Theyve helped me out of a jam a few times. Great customer service...they really seem to care about the customer first. First class!

Er
Review №10

Great service leaving me with peace of mind

Gl
Review №11

Every experience I’ve had with WebTech has always been a positive one. The staff is courteous and top notch. I won’t send anyone I know anywhere else. Thanks for the great service and support!

Ch
Review №12

What an amazing experience. Had what I needed in stock and helped save the day for my business. Staff went over the top to provide the power supply we needed. Highly recommend!!!

Sq
Review №13

The nicest people! They ordered my charger, and when it didnt work, returned it and got the better one for me for no extra. Very nice and helpful

Ch
Review №14

Fast high quality service at a great price. The build looks fantastic and the cable management is second to none. Very highly recommend

Da
Review №15

Web Tech services will help you with all your computer needs! Everything from computer repairs to web services. They stock a ton of various computer parts and electronic components, and are always willing to help. I stop in for hard-to-find parts here anytime I have a need. Highly recommended.

El
Review №16

If you are looking for great service, this is the place. Friendly staff, completed in given time frame & great prices!

St
Review №17

My PC was not booting from BIOS and the store I bought a service through denied helping me so I came to Chris. Very nice and very helpful. Got the diagnostic done very quick and replaced me CPU for me at a great price. Highly recommend Chris for all PC related issues.

Ga
Review №18

I brought a computer into WebTech that would not turn on, so Chris checked into the problem but determined the part needed to fix it was unavailable because of the age of the computer. Obviously the computer was not able to be fixed but Chris notified me of the problem and upon picking it up, Chris did not charge me for any services rendered. I would use WebTech again for my computer problems.

Je
Review №19

Fantastic service.... I had some pretty specialized and unique objectives. Price was fair and finished in the time frame promised. All in all it was a great experience and I would definitely go back

jo
Review №20

My husband had rebuilt an old computer and it had Windows 7 in it which caused it eventually to be quite slow and unresponsive. Both of us had used web tech services previously so I took my tower down to Chris. Within a few days he had completely rewards the computer including installing Windows 10 and was able to save all of my former programs including my Microsoft money, Picasa, and Microsoft Word. I am so grateful as I was so afraid I would lose those three vital programs to me. The charge was less than $200 and I just cannot say enough about his kindness and patience. He even took over the computer at home when a few programs needed more assistance. Since then Ive been hacked & scammed, and both times WT has completely wiped & restored everything. Besides the fact that this is a local business I think this little company is just about perfect.

Li
Review №21

Very friendly, quick and knowledgeable. My friends and familyrecommended this place. I have used them twice. First time my laptop was done the same day, second time, my laptop was done in a couple days. Both times, my laptop worked faster and better than when I bought it. Prices are very reasonable.

Je
Review №22

I needed a computer place to call to get my computer updated and the guy who I always use was no longer in the business. When I called my regular guy, the phone rolled over to Web Tech Services in East Peoria. I talked with the girl who answered the phone and she was very helpful. She told me to bring it in and they would take care of it. It only took a day to get it done and I went back and picked it up. They answered all my questions and I even called them a few days later with an issue of printing and it was solved over the phone. The prices were very reasonable and I will definitely use them again.

Ke
Review №23

Looked into my controller and examined it to see if we could solder what I needed back. Went above and beyond to help in my time of need. Thanks Jen!

Mi
Review №24

Had a laptop PC that trashed drive, battery blew up and lost operating system and files. WT was able to rebuild the computer and replace OP system for 1/4 price of similar new laptop. Faster than before! Friendly service. Will be back for sure.

Ka
Review №25

The nicest guy you could ever meet. He helped me out 2 times after I did something crazy and got locked out! I highly recommend this place to everybody.

Ku
Review №26

Web Tech is a great local computer repair and service store. Have had them do work for me a few times, and I am always pleased with their speed, quality of service, and price. I highly recommend Web Tech.

Ma
Review №27

Best place for computer repair! Ive taken personal and work (East Peoria Chamber of Commerce) computers into Chris Finch, and I wont go any where else. He and his staff are friendly and knowledgeable and a fair price for services.

Pa
Review №28

This is a great place! The service is reliable, reasonably priced and they know what theyre doing! Chris is always friendly, accommodating and gives great customer service. If you need computer repair or support, I highly recommend them!

Ti
Review №29

The owner knows his stuff, and is very willing to share the expertise. He took in my 11 year old computer (with a corrupted Win10), and installed a fresh copy of Win10 on an SSD. I now have a great computer again. Fast turnaround, and at a very reasonable price. The big box store up the street sent me to Chris - and I am very glad they did.

Kr
Review №30

Wow!!! Just wow! Their customer service is over the top amazing. They worked on my business computer when the hard drive crashed and they were able to restore everything to its entirety. That’s huge when you own a small business and your entire business is on your laptop. I highly recommend this company! (They also had a lot of patience with me and my million questions as I am not tech savvy)

Ja
Review №31

Very professional, knowledgeable and considerate. Explains matters in language appropriate for computer knowledge level. Performed repairs in a very expeditious manner at a very reasonable price.

Je
Review №32

Great company! Great employees! Chris was super helpful when I wanted to install AIO water cooling in my gaming rig. I even had an issue with the installation so I brought the cooler back in and he showed me what I was doing wrong! Definitely recommend Web Tech Services for all of your computer needs!

Va
Review №33

They are always helpful and success ful in completing what i need help with. I could not get into my banking account. After being on the phone for an hour with their top tech personal, they said they could not help me. WHAT!!!!. Web Tech got got it done. I love these guys. A very happy customer.

Hi
Review №34

Chris did a great job diagnosing and fixing my computer hardware issues. The repairs were fast, and he followed-up with me during AND after the repairs. He also gave me credit for any parts old parts I didnt want to keep so he could use them for testing, which was really nice of him. Would definitely recommend this place for anyone needing help with upgrading their computer components!

Ma
Review №35

Awesome services, Chris was super helpful and supportive. Looked at my desktop the same day and even sent pictures through text which was nice. He responded promptly and is very smart.

Da
Review №36

So happy to have found this place. Fast, friendly service with great prices. Highly recommend Web Tech Services for any or all of your tech needs.

Te
Review №37

Quick and expert service at a fair price. Very competent. Wouldn’t take my computer anywhere else!

Co
Review №38

Been here a handful of times and have always been welcomed and helped with a smile in their face. Never have I felt like I was being lied into getting something I dont need. Was able to get my computer back after being diagnosed within a greatly reasonable time.

Ai
Review №39

I had freshly build a system by myself and couldnt figure out why it wouldnt turn on. I took it into Web Tech Services to get the power supply tested and it tested fine, but he did catch something I did that was causing it not to turn on, so I went home and fixed that issue and my gaming PC started right up! Knowledgeable people and great service! I love this place.

Ro
Review №40

Very professional service. Exceptionally knowledgeable and always personable. Very patient with us technically challenged. Quick turnaround on my laptop. THX

Ju
Review №41

They were very polite, kind, and didn’t patronize me like most other tech shops which I appreciated very much.

Ch
Review №42

Very fast and very professional. Chris had me in and out in 30 mins. I dropped the computer off. Did some quick shopping at the local store. When I was done i went back to Web Tech and picked up computer. The price for the repair was the cheapest around. For computer repair go to Web Tech

Mi
Review №43

Excellent customer service!! We had an older laptop in several months ago for an update. I brought it back in recently due to my own carelessness, and they took care of the repair NO CHARGE. Ill definitely be back for all my computer repair needs!

Ca
Review №44

Tammy, Chris and their staff have been nothing but professional and wonderful in all areas that theyve helped us with. From our awesome website design, to computer repairs, Web Tech has always gone above and beyond in making sure the services they provided to us were exactly what we asked for and the quality we expected. Any time we want changes to our website, or have questions on anything, Tammy has the issue taken care of in a matter of minutes. Computer issues and repairs are met by Chris in the same manner, with the most fair prices around. Web Tech always makes sure we understand what needs to be done, and that the work performed was satisfactory. We never walk away from there without all of our concerns or questions answered. Thank you for providing us with all of your great services! Its such a peace of mind knowing we have you in our corner.Candie StanleyCranes & Equipment Corp.

Ju
Review №45

Really cant say enough about the excellent quality of service i received !! Very professional! They went above and beyond my expectations, which are very high anyway. Was also impressed with the cleanliness and tidiness of the store, and the fact that that they had lots of parts in stock, adapters power supplys, video cards etc... Cant say enough I definitely recommend stopping in if you have the chance! Brought my PC in for a water cooler install, and had it back the same day. I not sure they offer than kind of service anywhere else!!!!

Ka
Review №46

The service was great!! Fast, friendly, professional, efficient & reasonable prices for the computer services. I highly recommend!

gu
Review №47

So glad Web Tech is here!When I know how to fix my PC, they have the parts. When I don’t, they have the expertise. When I have an emergency, they jump right in and get me up and running again.Highly recommended!

JE
Review №48

Very courteous, helpful explaining what will be done and how long it would take to upgrade my laptop. Very satisfied with the work done.

Ra
Review №49

Experienced and professional. I love this place. They are willing answer questions out of the blue.L Wellington

Ca
Review №50

Great place with amazing customer service! They catered to my every need and went the extra mile to ensure that my computer was functioning properly. This is my go-to place for computer repairs. On top of all the other great things, they also sell computer parts separately!

Je
Review №51

Super friendly, great pricing, and quality products and service. What else do you need?!? You owe it to yourself to stop in. I will return with my computer needs.

Ch
Review №52

Chris and Kevin at Web Tech Services are class A professionals at electronics. Very friendly and they have great customer service. Thank you Chris and Kevin for all the great work you have done for our company.

Jo
Review №53

Its always a pleasure to shop at Web Tech Services! Chris is very friendly and knowledgable. I would highly recommend anyone in need of PC parts shops here.

Br
Review №54

I have been here more times then I should admit, he is soo patient with me. Great service, quick, friendly and reasonable prices!

Ch
Review №55

Knowledgeable and very easy to work with. He replaced our broken screen and had it done quickly. Also had virus work done in the past and was wonderful then as well.

Ni
Review №56

The place is awesome

Se
Review №57

I recently went into the store looking for an adapter that I couldnt find anywhere else. Amazon for sure didnt have one and I couldnt find one on any google search. The only way to get one is by buying a $200 PC part to get one included. The guys at the shop had one that they took out of their personal computer parts to sell me. Great service and very helpful.

Le
Review №58

Great service! My laptop is my livelihood and it was panic time when I couldnt get logged in. Not a simple fix but they diagnosed the problem, kept me updated by text and I picked it up less than 24 hrs later. Highly recommend.

Ev
Review №59

They fixed my computer after a blue screen of death, were friendly, thorough, and checked up on my computer after! Such a great experience with Web Tech Services! Highly recommend.

Da
Review №60

Chris, does a very good job. Keeps youup to date, with how the repair is coming along. Completion on repair, was satisfactory. Price, seemed veryfair. Appreciate the good work.

Ri
Review №61

Always friendly service! Things are ALWAYS quickly and accurately taken care of! Free and friendly advice and the price is very reasonable! Keeps us coming back!

Ty
Review №62

My hard drive died on me and I took it into Chris Finch, owner of Web Tech Services. Within two hours, he had diagnosed the problem and reached out to me. Unfortunately there was nothing he could do to recover the information as it was a mechanical issue, but he referred me to a company in Madison, WI that can handle it. He included the instruction pamphlet that had everything listed that i needed to do including free shipping. When I arrived to pick up my hard drive, Chris already had it bubble wrapped and gave me a secure box to ship it in and didnt charge me a dime for diagnostics or packaging it! Will never go anywhere else for computer issues.

St
Review №63

Chris provided excellent customer service and was able to recover family pictures from a very old computer. I highly recommend his services!

Br
Review №64

I love these guys! They always do a fantastic job explaining what needs to be done and making sure my electronics are working as perfectly as possible. Theyre also great human beings to know. :)

Ma
Review №65

I had a computer issue on a business trip and I received excellent service from this firm. Great friendly and professional service .

Br
Review №66

I was having terrible issues with my Gateway desktop updating Windows 10. The hard drive would continuously crash on me and was very sluggish. After countless hours of getting nowhere, I called Chris and asked if he could check it out for issues and install the Windows 10 updates.I backed up all my files both on cloud and flash drives and took it in to WTS. In less than two days, Chris was able to diagnose the problem, did some minor and very inexpensive upgrades and successfully installed the updates.I couldn’t believe how much faster my computer was when I brought it home and started reloading programs and files. It’s like an entirely new system for next to nothing in cost. I couldn’t be happier with the service he provided.

La
Review №67

I have had nothing but exceptional service and repairs with Webtech services. They are both competent and accommodating with all of my computer issues. We own a small business and have five computers all linked together and Chris is more than knowledgeable enough to help me when I’m having problems. His prices are cheaper than anyone else I’ve dealt with. It’s very comforting to know there is someone out there capable of taking care of my equipment quickly to get me and my employees back to work in a timely manner. Thank you Chris. You have definitely proven to me that you’re my go to guy. Thanks again for all of your technical support.

Ma
Review №68

Friendly staff. Problem solvers. Fair prices. I would definitely recommend to family or friends.

Mi
Review №69

Knowledgeable people. Fair prices

Ca
Review №70

I found Web Tech Services in Peoria through Google search and I couldnt be happier. The hard drive on my 9 year-old ZT desktop was failing. He installed a new one and told me the new drive would be faster and WOW! Chris also cleared away ancient adware and installed Win 10 for me. I will be a loyal customer and highly recommend him.

je
Review №71

I had an emergency. PSU went out in my PC. I have custom PSU cables in my rig so I needed a Corsair PSU. They happen to have a used one in back. Sold it to me for a reasonable price. I was able to get my PC back up and running. It was only down for a couple hours. Would highly recommend.

Li
Review №72

The service, expertise and pricing at WebTech is awesome. Like many people, I rely on my computer for my small business and I can also rely on WebTech to handle any issues that come my way.

Le
Review №73

I will use Web tech anytime something happens with my computer!!! They are fast, honest, and reasonably priced. When it comes time for a new computer, I’ll have Chris build mine

Pa
Review №74

Tammy and her team have been a great help to me with building and maintaining my small business over the past 4 years. She is very good at understanding nuances of the correct content so I am presented in a way consistent with my unique personal style. She always responds to my questions and needs very quickly and her prices are reasonable. If your looking for help managing your on line presence, I highly recommend her.

Mi
Review №75

Wts is the best place and nicest staff. I have ever felt with. Very knowledgeable and very professional and help full

Er
Review №76

Went here because Radio Shack didnt carry what I needed (some old cables/connectors). Walked in and the guy at the counter was really helpful, went out back and even took parts off some old computers so I could get what I need. Wasnt sure if it would work so he didnt even charge me.Turned out to work great! I know Ill be back there before Radio Shack from now on!

wa
Review №77

Always treated me well and with respect great work love this store

De
Review №78

I have used them for computer repair and data recovery for many years.Honest and skilled.I always feel like they do everything they can to help ... And if the cant help, they let you know that!Always recommend them.

Ch
Review №79

Chris here is super nice and helpful. My pc ran into a similar problem and was just out of my 3 month warranty and he fixed it for free. He’s passionate about computers and this is absolutely the place to go if you need pc parts or a fix!

St
Review №80

Very knowledgeable with quality service. Have been using them for years. Highly recommend!!

Ch
Review №81

I wish I wouldve found this place sooner... Fantastic prices, PC savvy, extremely helpful. Seriously the best place to shop for Raspberry Pi and arduino projects in the area, and they really know their stuff about PC repair, upgrading and custom builds. The owner (Chris) really goes out of his way to help and if he doesnt have it in the store hell order it and have it there fast, and still keep prices down. I wont even order from Amazon anymore, I never know what Ill get, but WTC I know Ill get what I pay for with a guarantee. This place would get more stars of there were more to give...

Sh
Review №82

Always excellent service. Fast, dependable and affordable. I recommend them to everyone.

Da
Review №83

Great place to take your computer for repair or a build, Chris is very knowledgeable and a great guy to do business with, highly recommended!

Ke
Review №84

Always great service. Fast, efficient, no-nonsense and very reasonable. Impeccable.

Jo
Review №85

Great customer service.

ka
Review №86

Chris was wonderful! Very helpful with alot of patience! He walked me through everything step by step! I would refer him to anyone!!

Te
Review №87

Chris has always helped me with my computer problems; he is very knowledgeable and patient; does his job well. I would highly recommend him!

Mi
Review №88

Web tech recently replaced the hard drive in my Toshiba laptop at a very reasonable price they also changed it from Windows 7 to Windows 10 I am very pleased with the service they did in will definitely Be using their services again in the near future

Ka
Review №89

Chris did a fantastic job replacing the top of my laptop. He was also able to save me over $200 in repairs to the bottom.

Tr
Review №90

Highly recommend Web Tech Services. Took computer tower to them after not being able to do anything to get off a blue screen. Within a few days my computer is good as new! And he even saved all my documents and pictures!!! Thankful to have computer running like new, yet having all my important items saved!!! Everything I needed was installed except my printer and when I turned the computer on he even had left me a note to install it! Very pleased with service!

ru
Review №91

Chris built my dream computer system, many of the parts were new to the market, and on back order, he kept us updated via text every step of the way. When some parts wouldnt work right with what we had, he made fantastic recommendations and again kept us up to date with everything. His prices were right inline with ordering this monster system online, its local and he provides a warranty (where you can just walk in with the system, not have to ship it off somewhere and wait).Couldnt be more happy with the service we got at web tech! Highly recommend Chris for ALL of your computer needs.

Ke
Review №92

Third time upgrading and fixing my computer always great and super fast getting fixed thank you

Le
Review №93

So far the customer service has been superb! Would recommend!

He
Review №94

Great service!, Very knowledgeable.

Ka
Review №95

I just called this Company and talked to Chris. Not only did he save me a trip, hauling my PC into his shop, and being super sweet when we realized most of the problem was operator error, he had suggestions on what to do later for future issues. I am so happy there are guys like Chris in business. Thank you so much!!

De
Review №96

The owner Chris did a fantastic job with my hard drive I thought was toast!! Great service!!

Bo
Review №97

Chris is awesome. Never too busy to answer a question and always helpful. I respect the man and recommend the store to everyone, amd have been doe years. He has NEVER let me down when I refer.

Ch
Review №98

We were impressed with the level of expertise and professionalism of the owner. This will be our go to place for our computer issues!

Cu
Review №99

Just stopped by there this afternoon to pick up a custom part that I couldnt find anywhere else. Phenomenal customer service and would recommend this place to anyone and everyone.

El
Review №100

Phooey! It is 10/4/19, and I came here to see if I could leave another review for Chris, but all I can do is edit the one I left 7 months ago. Rats! Oh, well, I guess this is the best I can do. I just got surprised by Windows telling me it had an update for me. Before Chris installed SOLID STATE on my PC, I used to DREAD seeing such a notification! Now, in fact, I look FORWARD to them! I look forward to them because instead of my PC trying over and over and over and over!!!!!!!!! to update, and failing to do so, I watch with delight, as Windows updates in less than 60 seconds! THANK YOU, CHRIS!!! >{{{{{{{*>Chris, the owner, is one of the friendliest, most professional persons I have met. I am 67, so not particularly computer savvy. I feel very secure with Chris regarding his pricing, and he is great at explaining things in terms that I can understand. He installed a Solid State drive on my old HP Pavillion laptop, and I am thrilled with the way it works. Solid State has no moving parts like a hard drive has, so I no longer have to worry about a hard drive crash and loss of irreplaceable files, photos, etc. My laptop has a 17 inch screen, and PCs with screens that wide have become expensive, so I didnt want to have replace mine. I now have what might as well be a new PC. While it doesnt run faster than a speeding bullet, it runs mighty fast, and it runs DEPENDABLY! Thank you, Chris!!Oh, I forgot to mention that a couple days after I got the PC back from Chris, I ran into something I didnt understand; right away Chris used the remote connection hed installed on my PC to go into my laptop and show me what I needed to know.Oh, yeah---one other thing---I love it that Chris keeps track of his reviews and replies to them. Very friendly and very savvy!

Information
100 Comments
5 Rating
  • Address:416 Riverside Dr, East Peoria, IL 61611, United States
  • Site:https://webtechservices.com/
  • Phone:+1 309-699-9327
Categories
  • Computer repair service
  • Computer store
  • Computer support and services
  • Electronics repair shop
  • Electronics store
  • Phone repair service
  • Water damage restoration service
  • Web hosting company
  • Website designer
Working hours
  • Monday:10AM–6PM
  • Tuesday:Closed
  • Wednesday:10AM–6PM
  • Thursday:9AM–2PM
  • Friday:Closed
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
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