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AutoZone Auto Parts
1988 E Washington St, East Peoria, IL 61611, United States
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AutoZone Auto Parts
Comments
Ce
Review №1

Poor shopping experience with little help from employees. Just wanted transmission fluid and was told in the back with no assistance on product selection as Im most auto parts stores. I will not ever return

Tr
Review №2

I love the staff and I mean that love them they help with my kids while I’m shopping for parts they’re just a little bit overpriced

Je
Review №3

Chance was great help, he tested the alternator output and then the battery. The battery tested bad, so he installed a new one. Great customer service!

Ma
Review №4

I just left. Reasons for 1 star1.) Extremely rude older man2.) My boyfriend called prior because he is at work and they said they could hold a headlight for him so that I could pick it up. I went to pick it up was spoken to rudely and told they didnt even have the headlight we neededSo at some point I/ we were lied to.

Ke
Review №5

Super friendly store.

19
Review №6

Didnt have what I was looking for at price I wanted

Ma
Review №7

Few helpers and a confrontational staff member but otherwise it was quick and easy

Ka
Review №8

Love the staff, always been friendly, helpful and knowledgeable. Been going there since it first opened, n you cant stump the manager with anything automotive.

Da
Review №9

Quick, helpful, and professional. I have been coming here since I was a teen. It never crossed my mind to do a review because youre in and out so quickly.

Ch
Review №10

Staff is very friendly and helpful. Store is always well stocked and if they don’t have something they always get it as quickly as possible. Management is great.

An
Review №11

Called ahead to verify the part was there, they were very courteous and helpful on the phone. At the store it was the same, very helpful and courteous. I will go back for future parts!

Pa
Review №12

Good customer service. Very helpful

CA
Review №13

Good service, courteous and reliable

R
Review №14

I purchased a motorcycle battery. After installing it, my bike wouldnt start. I checked the battery and found it was dead. I exchanged it for a new battery. I opened the box at home and found the caps covering the conductors were missing. The bottom of the battery was dirty. The conductors were scratched and worn like it had been installed/uninstalled several times. The screws and instructions were missing. The battery also didnt have a full charge.

Te
Review №15

Friendly service and helpful advice

Te
Review №16

Didnt have what I was looking for... better luck next time

Co
Review №17

Didnt have exactly what I was looking for. One of the service representatives had rather profain language consistently while I was shopping. They were knowledgeable of the area and assisted me in making sure I could find the product they didnt carry.

An
Review №18

Very friendly. Put my battery in my car without complaining. It was cold and snowing, not a pleasant night to be outside.

Ti
Review №19

Nice people.

ja
Review №20

Good selection of auto parts

Bi
Review №21

Always helpful

Sh
Review №22

Good service. Decent prices.

Gi
Review №23

The guys there really helped my Mom and I with her battery. You are awesome. Keep warm.

Le
Review №24

Auto zone in east Peoria is one of the best places to go for all your needs..helpful very kind and will take care of you needs.

Pe
Review №25

The most insulting and inept staff I ever encountered. This staff not only likes to talk about the social status of the clientele they use profanity to off set ignorance. I dealt with an employee who couldnt even type in a phone number correctly then dropped the F bomb as I was leaving the store. WELL Hero, dont blame others for your short comings..Wont be back at this store for obvious reasons..

Ja
Review №26

Great Deals! Very Knowledgeable Staff! I prefer Autozone to all the others!

JU
Review №27

Stopped in ordered some parts for my vehicle and asked that they be delivered, the clerk was very helpful.

Ja
Review №28

Employees are this businesss key to success even know the management probably doesnt see it. Thats the only reason I went to this location...Prices are average, products are average...The people are great.

me
Review №29

They got a decent selection for whatever you may need for your car and if they dont have it in store they can order it for you.

Jo
Review №30

A place get parts for car ,motor cycle, boat they have all if they get it for you in two day or they have already there the people are super.

fi
Review №31

Unsalted sidewalks in the winter when it snows, but very friendly knowledgeable staff.

Le
Review №32

Lot of times parts that you need might have to be order but usually great help

St
Review №33

Helpful staff and knowledgeable. The pricing is fair.

TW
Review №34

Good selection of auto parts with staff who are usually knowledgeable in the automotive field.

Vi
Review №35

Great price. Great service

Da
Review №36

The worst parts in the business and the absolute worst service in the history of mankind! Giant a-holes that care nothing about service or quality at all! Their parts are priced cheap because their parts are cheaply made! GO TO A DIFFERENT STORE FOR SURE!

Jo
Review №37

Some items are rather pricey but the staff was helpful

Za
Review №38

Wife & Daughter had a flat tire....the worthless attendant refused to help her take off the Lugnuts. Told them Im not helping you very poor customer service. Will never go back there ever. P.O.S. should be fired. Will diffently post his sorry ass name, if I find out who he is. Dont even deserve a 1 Star. ORiellys has better service. Hope you close your doors.

Ca
Review №39

Some of them dont know what in the world they are talking about.

Ro
Review №40

Has everything it seems where ORiely will tell you they have until you get there and than they want to go to another store thats supposedly has it. Yeah right

li
Review №41

Love this place they very friendly and helpful

Ro
Review №42

Great people and mostly always have your part

Cl
Review №43

Great help to find what you need.pleasant and helpful

Je
Review №44

These guys did a great job helping me I broke down right in front of AutoZone they told me what was wrong with my car and recommended Reliable Towing

A.
Review №45

Employees helpful and really try to help

J
Review №46

Sometimes you get the right part

Pa
Review №47

Rich is so helpful... Go there f or any and all automotive needs

St
Review №48

Cheap parts, uneducated parts guys. Lots of wrong information.

To
Review №49

Everybody there are kind and helpfull

Ca
Review №50

They take the time to make sure you have the right part even if it doesnt belong on a vehicle

He
Review №51

Nice people there.

Na
Review №52

Fast friendly and helpful

da
Review №53

Got what i need !

Bo
Review №54

Carries lots of parts, knowledgeable staff

Vi
Review №55

Very helpful staff!

Ja
Review №56

Needed a headlight replaced and the sales lady helped me install it!

Ph
Review №57

Not so good

Ch
Review №58

Great Part Store

We
Review №59

I tried to get in the zone

Ho
Review №60

It s an Automotive parts house !

To
Review №61

Fast service

Ju
Review №62

Friendly and helpful

Sa
Review №63

Good prices

su
Review №64

Go to parts place for everything

Ri
Review №65

Good service

Ri
Review №66

Great

La
Review №67

A lot of help here

Ch
Review №68

Very Friendly Staff

To
Review №69

Grear selection

KA
Review №70

Great staff A++++++

Information
12 Photos
70 Comments
4.2 Rating
  • Address:1988 E Washington St, East Peoria, IL 61611, United States
  • Site:https://www.autozone.com/locations/il/east-peoria/1988-e-washington.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A625&y_source=1_MjQ3MDY1OS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 309-694-7662
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8:30AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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