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German-Bliss Equipment Inc.
215 Fairlane Dr, East Peoria, IL 61611, United States
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German-Bliss Equipment Inc.
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An
Review №1

I just bought the nicest zero turn mower of my life from this awesome shop. The process was simple and quick. My sales rep, Jacob, was a real class act. He knew the gear inside and out, and wasn’t the slightest bit pushy. He quickly understood what I needed for my property and helped guide me to an outstanding machine. Then he helped get me signed up for a great deal on financing. I’m excited to go back for a mulch kit and to start my electric Stihl collection. I highly recommend working with Jacob at German-Bliss for top quality machines, tools, and service.

Ra
Review №2

Ben was great and responded fast. Found me parts to my haybine that no one else could. Very appreciative of him. Thank you again sir

Mi
Review №3

A man named Ben was so helpful with my order. Prompt and polite service. He was able to figure out what I needed even though I had no idea what the part was called. Wish’s more companies had this work oriented attitude.

Da
Review №4

I couldnt be any more happier with this machine. It does an awesome job at what I need it to do. The sales guy Jeff is a good guy! he took care of us in founding the right product that we needed, ordered this for us and we had it right away. Since we purchased it weve put it to work. Overall great machine, great service, great sales. Definitely will come back in the future.

Ja
Review №5

My experience with german-bliss started with very convenient email communication as I was working on deciding what equipment to get. When I did come into the store the sales manager was very helpful in helping me narrow down exactly what I need to take care of my property. The b2601 - 1 tractor is amazing. Mowing, moving brush, moving dirt, pushing snow and many more things all are made much easier because of this tractor and its attachments.German Bliss in East Peoria is very attentive and helpful.I would highly recommend this store for your equipment needs.

Lo
Review №6

Rob in the parts department is awesome,I ordered my part one morning and had it on my doorstep early the next afternoon, great service!

Jo
Review №7

While looking for a new mower at all the box stores, my sister-in-law said did you check with German Bliss (she has a Kubota) I’ve driven by it plenty of times so I stopped and worked with a very knowledgeable salesman Jeff R. I’m now a proud owner of a Hustler zero turn mower. All of the staff was great and knew their equipment.

Ga
Review №8

Great service Dept. And the are very easy to do business with. Very Knowledgeable about there products and services.

Te
Review №9

Very helpful whenever we go to get products for our mower youre always right there to help you out❤

Tr
Review №10

Jeff goes out of his way to ensure the purchaser has the right piece of equipment needed for their operations. Always has equipment to demo to ensure a proper fit for the task and always works with the buyer for the best all around deal. Highly recommended.

Br
Review №11

I recently purchased a Kubota Sidekick, my second Kubota side-by-side in the past 5 years, from German Bliss in East Peoria, IL. The buying experience was exceptional. I dealt with Ron Naples, who was very helpful throughout the entire process. I have always been more than satisfied with this dealership in all the services they provide. I would definitely recommend them if a Kubota is in your future! Thanks again Ron!

Ra
Review №12

Great people to do business with. Fast and efficient!

Am
Review №13

We purchased a snowblower from German Bliss after shopping around a bit. The help we received from Ben in East Peoria was wonderful. He explained the different options we had and provided tips for maintenance once we had made a selection. I will definitely return again .

Th
Review №14

I came in to this establishment the other day looking at possibly purchasing new lawn equipment and I was also pricing out equipment with different dealers. I spoke with Bob. His knowledge of his product was outstanding compared to other establishments I have been to. I could tell he has taken the time to learn his craft and hone his skills. I will more than likely be back to purchase. Honestly, he could sell a ketchup popsicle to a woman wearing white gloves.

Du
Review №15

Their customer service and parts that they keep in stock is fantastic! As of tomorrow I will now have taken 4 trips this year from Bloomington for parts because my dealer over here has failed to have what I need. Great people and have always put me the customer first! I would highly recommend these guys!

Ed
Review №16

Was very satisfied with sales. They answered any questions asked. They were courteous and explained things clearly. Very satisfied the way my tractor performs.

Am
Review №17

Bob is amazing. So easy to work with and a great personality. He knows his product and is always willing to help. Thanks Bob!

St
Review №18

Bob Hunter was a friendly and knowledgeable salesman that answered all my questions, walked around machines explaining the differences, delivered a machine to demo before purchasing, and picked up my old mower on trade in. Very satisfied with my purchase and the support I recieved. First time buying from them but the other places I checked out did little more than point me to where the lawnmowers were parked.

As
Review №19

Bob Hunter was very helpful! He made our experience delightful! We will be using German-Bliss for all our mower or ATV needs! Thanks again Bob!

JS
Review №20

Great service and knowledgeable sales people.

Jo
Review №21

Bob Hunter is a great salesperson. He will help you find what you need! It was a great experience working with him.

S
Review №22

The dealership promptly replied to my questions and concerns. Additional photos requested were taken and received. I purhased a tractor sight unseen and at delivery I was pleasantly surprised. Overall, it was a positive experience.

Ka
Review №23

Ben has been of great help in searching for compact tractors and implements. He’s professional and responsive. Ask for him if you need any help with equipment purchases.

Ro
Review №24

Had a great experience buying my Hustler lawn mower and working on my trade-in. Bob Hunter was exceptionally great to work with on the sale. Highly recommend!

Mi
Review №25

Ron the salesman at German Bliss did everything I asked, accomplished all the goals I had for him, and I never even had to go to the dealership.The delivery driver arrived on time and was very knowledgeable on the equipment, explained everything well.

We
Review №26

Ben was great to work with. He got the equipment I needed and we were able to set up rental two weeks in advance so we were efficient.

Ri
Review №27

They were very helpful and knowledgeable at the parts counter and they got me out of the store quickly with everything I needed

Pa
Review №28

My experience at German-Bliss was excellent. My sales person Bob Hunter was very knowledgeable and helped me with future purchases.

Gi
Review №29

Great company to work with. Ben made my rental easy and was great to work with. Russ. Lakewildwood

Ja
Review №30

Initial contact was off to a rocky start with a salesman’s but Ron stepped in and took care of every single thing. I’ve honestly never had such good customer service. They were very helpful in the delivery of attachments for my tractor from other suppliers and got everything in a surprisingly short amount of time considering it was a new LX3310 and Covid-19 had Kubota back logged in production. This is my first tractor purchase and I’m very happy for the fact I can depend on Ron and his team to get me what I need no matter if it’s parts or knowledge they’re my go to place.

Do
Review №31

Rude, would not recommend

Su
Review №32

Bought my husband the identical riding mower like the one we had. Good thing, because the one I purchased like ours looked great cosmetically, but getting ready to mow with it for the season, it did not run!!!!! He had to switch the engine and other parts out with our older mower so it would work. I was trying to save him from having to do that by purchasing a “refurbished” model. I expected it to run and operate correctly. Guess I’m the idiot for that expectation. I would not recommend purchasing anything at this business if it’s refurbished. I would not have given them any stars, if that was an option.

De
Review №33

Awesome service reasonably priced compared to another place that wanted to charge $700 for the same equipment

Dy
Review №34

Great place to rent equipment. Ben in peoria is great to deal with.

Sh
Review №35

I was having a problem with my tractor of course in a very wrong time and a very wrong place.I called in and was told Tyler the service writer could help me.He went above and beyond with no compensation to help me bleed an old diesel tractor.He texted me some pictures of the service manual from 40 years ago. I highly recommend Tyler and the genius who hired him. By the way I am not a favorite customer but have been a long-time customer through my dad who is now deceased over the last 40 years very occasionally. Another words, they didn’t treat me any out of the ordinary that they would treat any other stranger customer I believe.

JU
Review №36

Benjamin was very helpful and did above and beyond he was a delight to work with

Ch
Review №37

I went through a sales process while researching different compact tractors. Overall, I was very happy with the level of engagement with my salesman. He was very good at communicating regularly and working hard towards the sale. In the end, I found what I thought was a better situation for me with a John Deere dealer and machine. In hindsight, there were a lot of things said about John Deere that I havent been found to be true. (Foot would get hot during use because of the pedal system, turning radius would be better on Kubota, the bumpiness of the ride would be same...2025r is far better than the B2601 in my experience)I just thought I should note the sales process was a little on the pushy side and I think there were some embellishments that others should be aware of.

Wi
Review №38

Thanks to Mark for helping to secure my tractor and teach me a bit. Got a good deal and even better service. I truly appreciate their courteous and professional service.

Ja
Review №39

Spoke to sales person who honestly had no clue what he was doing. Really had no product knowledge other than what he read from the brochure. Sorry but for such a significant investment I think you need to have sales staff who can provide real world experience and knowledge. I can read the brochure on my own.

Ki
Review №40

Quick responses on requests and great to work with.

La
Review №41

Great products and even better service. I’ve purchased a Honda generator, numerous Stihl products and most recently a Simplicity mower. This is one of my go-to places for shopping local.

Da
Review №42

Jeff the sales guy is the guy to see. He put us in the right Machine

Ty
Review №43

German-Bliss in east peoria is conviently located and carries a great line of products. I highly recommend working with Ben!

RO
Review №44

I bought my mower to Andrew Davis in East Peoria. He fixed it for me and did a great job. He is the reason I go to German Bliss.We will be back for sure!

Av
Review №45

I would stop in to pick up STIHL products for my chainsaws & other equipment and every time the customer service was slow and unhelpful. The associates have limited product knowledge and offen have to look up products, despite being right infront of them and myself. The consistency of there staffs profomnce has left me to happily take my business elsewhere.

Bi
Review №46

5 stars, had what i need on the shelf! Motors for a 40 year old paver, are you kidding me! Recommended to any body doing equipment repairs

Da
Review №47

This was my second order from German-Bliss. I wasnt sure of the part number for my GEHL skidsteer so they connected me with their service manager. He found the correct part I needed and I got the right part earlier than expected.

Ri
Review №48

Ok I bump this up a star...there getting Parts a little faster now..They have changed there shipping charge..Thanks Guys...

Do
Review №49

They were professional and willing to help me .They said order will come wed and it did, Not used to good service There great

Mi
Review №50

Everything I needed for my Gehl 5240 came correctly and fast to my shop with the exception of 1 item.

Ch
Review №51

It is a great place and I love it

Ja
Review №52

I never done personal transactions there, but have done several business wise. I have heard storys about them messing up and not honoring warranty claims and fighting people. Also heard they lied about a oil leak saying it was fixed but after they looked at it, it leaked even worse.

Bi
Review №53

Parts sales totally incompetent. After three attempts to order a simple kit (which they tried to sell me piece by piece) I called another dealer and identified the kit part number. Ironically, the part number was on a schematic they printed for me!

st
Review №54

Had an issue with an order I placed. Owner of the company called me personally and made it right.

Wi
Review №55

Nice people and decent prices

Ke
Review №56

First class service with the sale, product arrived in perfect condition and on time.

ri
Review №57

Do not waste your time with these idiots! I talked to Germans about trading a old Ford tractor for a new Kubota, and they said they would get back to me in a couple of hours. They never called me back! So I went to A.C. McCartney and bought a Kubota. They called me back! I guess the boys at Germans aint smart enough to pick up the phone. Theyre not smart enough to make the sale, I guess theyre not smart to do service either!

Ri
Review №58

Helpful and knowledgeable sales staff. They also offered to price match competitors to be your dealer of choice.

Gr
Review №59

I was looking at Kubota tractors just a few weeks ago. Ready to buy I came in and asked a fair number of questions, unfortunately I never really felt like the salesman really cared about my questions or making a sale. I had toyed with the idea in 2010 but never pulled the trigger, and my experience at that time was the same, I had assumed it was a fluke so I came back in again. I value customer service very highly and this did not meet my standard. I got a recommendation from a friend to talk to an implement dealer in Flanagan IL (same distance from me as the EP location of German Bliss but opposite direction) who represents a different brand that competes with Kubota. I ended up buying from the Flanagan dealer. While I think I got a better deal there too, I really feel like the customer service was what made the sale. Sorry German Bliss that you lost a sale, I hope that the rest of your team meets a higher standard of service! I just wont spend $15K on an investment if Im not 100% sure that the company will provide me good service should I encounter any problems.

Br
Review №60

Have ordered from German-Bliss or looked for items a few times. If you have a tractor or implements, look here for your equipment or parts.Thanks!

Jo
Review №61

First visit...after 9 days I called to see what was going on (was told it would be 2-3 days)...turns out my number was written down wrong.Second visit...after 7 days I called to see what was going on...(was told 2-3 days) was told my part was in and could be worked on that day (which it was).Curious how long my equipment would have been there if I didnt call.

Br
Review №62

Great place, great service...friendly staff.

Du
Review №63

Good service and parts man was verry helpful

Jo
Review №64

Reasonable pricing, immediate shipment and excellent selection.

Ve
Review №65

My order was handled promptly and shipped quickly

sc
Review №66

Friendly and helpful staff.

Sk
Review №67

Good place good service good people

Tr
Review №68

Traded lawn tractors a month ago and still waiting for them to pick up old tractor.

da
Review №69

Always get the right parts for the right price the first time!

La
Review №70

Great customer service!!

La
Review №71

Did not have what we needed.

Br
Review №72

Very friendly and helpful!!!

Ja
Review №73

Love this place

Information
27 Photos
73 Comments
4.2 Rating
  • Address:215 Fairlane Dr, East Peoria, IL 61611, United States
  • Site:http://www.germanbliss.com/
  • Phone:+1 309-694-3700
Categories
  • ATV dealer
  • Tractor dealer
  • ATV repair shop
  • Construction machine dealer
  • Lawn mower repair service
  • Lawn mower store
  • Tractor repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–12PM
  • Thursday:Closed
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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