Went to make a donation of new furniture following my mother’s passing. Woman was rude, treated us like she was doing us a favor by accepting a convertible sofa and bedroom set worth over $1,500.00. Treated us like mover she hired, insisting on moving things around after we brought them in. The sofa was too big to fit in their front door. I explained twice that it would not physically fit, and had to convince them that it would have to go in through their back door. For all of this, I was the difficult one. I checked other reviews and find their customers gave one star for poor customer service, no follow through for deliveries and repairs and more. With today’s experience I believe it all as they feel somehow privileged to others, entitled and superior. All I can say is buyer beware and if you are looking for a positive experience you should look elsewhere.