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T&W Auto Inc (formerly Larsen Autoworks)
167 Medford Ave, East Patchogue, NY 11772, United States
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T&W Auto Inc (formerly Larsen Autoworks)
Comments
Au
Review №1

I love this place more than my family sometimes.These gentlemen want you to like your car more than they want your money. These guys are fair, and well priced. Been a long time customer, and always will be. As long as I drive a subaru, I will take the 35 minute drive to this shop when I need work done. Id give more stars if I could

Da
Review №2

They have taken such great care of my 2005 Outback, my only regret is that I didnt come to them sooner. I couldve saved so much money and stress by coming to the real professionals. Dealerships and a local garage couldnt agree on how to diagnose my problem, a 25 minute drive to T&W solved it and saved me $$$!!

Su
Review №3

Extremely professional serviceMechanics are highly knowledgeable and skilled in their trade.

E
Review №4

Brought our 2011 Outback in for some repairs. The guys at Larsen Autoworks are fantastic. Very knowledgeable mechanics, they took their time to talk to me about our Subaru that has almost 160,000 on it. They were very thorough, went through the car and let me know what it might need in the future to keep it on the road. Repair was done quickly and it drives like it should again. I will not hesitate to bring any Subaru we own back to them for repairs or maintenance. Great job guys! Keep up the good work!

Gr
Review №5

Got my 17 WRX worked on here. Great guys, very knowledgeable and willing to talk and explain things with you. Got a Tune that was beyond expectations and the effort they put into their work is above and beyond. Definitely recommend this place to not only Subaru Owners but anyone needing automotive work done!

Da
Review №6

I have never met two guys, that would drop everything, just to see if they might be able to help you, even with a stupid question, or a headlight issue on a Toyota 4runner. There should be more business owners and men like you two in this world. Cheers brothers. I wish you all the success! Thank you for taking care of me and sticking by your word!

Di
Review №7

He got my parts installed literally in no time, very knowledgeable staff.Thanks to Lance and his staff for such a good experience. If you own a Subaru and love to modify it, please give them a call they will tell you which brand to purchase according to your budget.

Ke
Review №8

Ive never trusted a mechanic with my car for any reason, but when the time came that I needed to, the guys at T&W Auto really went above and beyond any of my expectations. If youre looking for someone to take real good care of your Subaru (or any other car for that matter) as if it were their own, this is the place to take it. Tim and Warren provided me with the best service Ive experienced ever at a shop. They went out of their way to find the main root of my problem (which I will mention after ) and covered every single base, AND as a courtesy checked out the rest of the vehicle to see if everything else was in order. These guys really know their stuff, especially when it comes to Subies. In addition to their great service, they were very reasonable with working with my budget while getting the job done right. They were willing to answer any questions I had, including giving me suggestions on what future parts were worth it and which werent, and were completely transparent. Tim, Warren, and Christina have really opened my eyes to what a great/reliable shop looks like and they have earned themselves a customer for life. HIGHLY RECOMMEND THEM! In the 6 years that Ive owned my car, Ive never felt it idle as smooth, pull as strong, and overall feel as good as it does. Look forward to using them again in the future should I need work done (but hopefully not to soon lol). Great job guys!Vehicle:2007 Subaru WRX (2.5L 4 Cyl. Turbo) 5-SPD Manual82K MilesMods:VF34 Turbojunk Injectors (which I learned about after haha)Cobb APProblem:Vehicle was idling very rough and had intermittent power loss issues and sporadically stalling. Most times when I would pull of from 1st gear and come to a stop, the car would stall. I would have to keep the RPMs high in order for it not to stall. Amidst all these issues, there was NO check engine lights and NO engince codes when I checked. I then performed a Vacuum/Smoke test and no vacuum leaks were present (confirmed later by Tim). After exhausting every avenue myself, It was time I sought out some professional help. Its hard to find a reliable shop for Subies but I had known about Larsen/T&W Auto for a while now and that they specialized in Subaries. Decided to reach out to them, tell them my proble, and ultimately test my luck by taking the car to them and Im very happy that I did.At T&W:I hauled the vehicle in and by the time I got their, they already had the garage bay available for me. Tim took my car in and immediately began working on it. He wasted no time in trying to troubleshoot and diagnose the car based on all of the problems I had mentioned I was experiencing. He performed the usual OBDII reading, checked for codes , and also performed his own Smoke test all of which confirmed what I had done. He then proceeded to do his work and methodically find the root cause failure.Upon a couple of hours (or less) Tim and with the help of Warren worked together to find the failure which came down to bad injectors, plugs, and coil packs, caused by perhaps a bad tune. The previous tuner had turned off the CELs corresponding to these failures therefore it was undetectable by OBDII readers. I decided to proceed and order the parts. Waiting for the parts to arrive was the longest part of this whole process, otherwise Im sure Tim wouldve had my car in and out within a day.They recommened the best parts for the repairs AND the best part is that they do their own IN-House TUNING!, so I was able to get everything done there!! They completed the repairs and then Tim performed some road-tuning and addressed any popup issues there was before handing me back the keys. Overall extremely satisfied with their work and look forward to going in for my 100K mile service.

pa
Review №9

Great guys who work at this shop. They know how to work on subies.

Ri
Review №10

Outstanding shop. These guys know all the ins and outs of Subarus and aftermarket parts. Drive 40miles to have some work done here and it was worth every min. Very friendly atmosphere and everyone was willing to teach as they went along. 10/10 would recommend and will visit again!

Ch
Review №11

Prior review still standing - best shop and crew Ive ever had the pleasure of doing business with - youre treated like friends & family, in the traditional sense... Thx to Lance, Don, Warren, Tim, Jerry & the others... Life is better knowing you all!

Su
Review №12

I’m so lucky Lance and the boys were highly recommended to me. From a transfer case job to checking my fluids as a walk in, these guys are so honest and willing to help. It’s refreshing to have mechanics who genuinely love to work on cars who are also honest. You guys are the best and again, thank you for squeezing me in today to make sure my sons car was ready for its drive back to Providence.

De
Review №13

100% recommend this shop. Got my WRX about a month ago and so far had the shop replace my valve cover gaskets, timing belt, water pump & upgrade to the killer B oil pickup with baffle and they were so helpful, they even recommended what brands to get and what brands to stay away from in terms of parts. These are very trustworthy people who also do the job pretty quickly 👍🏾.

Ka
Review №14

Lance is a super respectable guy!! I’ve brought my Subaru to him on several occasions and he’s always been reasonable with the prices, and I feel he’s been very honest with me about what needs to be done. I’ve recommended him to anyone, especially Subaru owners.

Ky
Review №15

Lance and the guys at Larsen know the ins and outs of subarus and go out of their way to give good service and a good experience. Prices are very fair and the guys are up front about what your car needs. Warren was super helpful. I wont bring my subi anywhere else.

Co
Review №16

Wow Larsens Autoworks is the most amazing place especially if you have a Subaru. I had the need for a new engine on my WRX and they replaced it with the most professional care. When the new engine was no good they replaced the second one. All the time there were questions they tried and tried everything to help. Lance and his Dad have helped us and we will keep bringing them business and sending them more.

Wi
Review №17

Went in for clutch and flywheel install on my 2011 Sti. They did a great job. They know the Subaru like the back of their hands. Great guys there.

To
Review №18

Awesome awesome mechanics. Went in for bushings install, Lance gave me other advice and recommendation on other upgrades. Great place. Everyone drives a subaru and they are honest. Highly recommend.

Jo
Review №19

Do not bring your car here! They are careless. They will mess up your car. They will lie to you and take forever! Its messed up cuz they do have potential to be a good shop. BEWARE!!

Ia
Review №20

Larsen is a great shop, theyre quick and professional. Repair costs are fair and comparable or better than other shops Ive been to locally. This is the place to go, especially if you have a Subaru.

Bi
Review №21

Great service, super knowledgeable, friendly, prompt. The boys down at Larsen go above and beyond

Ri
Review №22

Came to the shop for a look over on my 04 STI. I recently bought the car and had another shop look it over they told me everything was good to go... I knew it couldnt be that easy. After 15min of looking the car over Larsen Autoworks found multiple matenience issues that needed to be taken care of. These guys are honest, real, and know their stuff. I highly recommend this shop. Great prices too.

Wh
Review №23

Great shop great guy they know what they are talking about. And are responsible prices

Ch
Review №24

Guy and his dad own this shop. Fixed my Subaru exhaust at a reasonable price. Thanks!

jo
Review №25

These fellows were great , if you have a Subaru . Larsen Autoworks is the place to bring it .

Ch
Review №26

Great customer service. Diagnosed and repaired damage done by a well known Subaru shop in Bohemia.

De
Review №27

Great work at resonable prices. I would definitely recommend them for anything with a Subaru since they take the time to make sure everything is right.

Jo
Review №28

Amazing people, prices are reasonable and work is always with done on time with attention to detail.

se
Review №29

Great people, worksmanship, and pricing.

Information
13 Photos
29 Comments
4.7 Rating
  • Address:167 Medford Ave, East Patchogue, NY 11772, United States
  • Phone:+1 631-307-9089
Categories
  • Auto repair shop
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:8AM–2PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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