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Kunes Ford of East Moline
1900 Avenue of the Cities, East Moline, IL 61244, United States
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Kunes Ford of East Moline
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Je
Review №1

Excellent service! We stopped in to see what they had to offer. We were wanting to upgrade our F-150 to an F-250 to haul our camper. Casie was there to open the door for us and did everything she could to find us the right truck. We looked at all the trucks in the lot within our price range but nothing seemed to fit what we were looking for. She took our number and said she would let us know if she found something that might work. That evening she texted us pictures and information on a truck they had just taken in but wasnt on the lot yet. We went in the next day to test drive and decided it was a perfect fit! They gave us an excellent price for our trade in and worked with us to get it to where we would like to be. You also cant beat their Kunes No Fear Warranty! I would definitely recommend working with Casie!!

Ke
Review №2

I just purchased a awesome Ford Edge from Kunes Ford over the weekend ! My salesman was Buddy Cullen he was extremely busy as all the other salesman at the time! But thank you again Kunes for the great experience of getting me into my new car! I appreciate you very much !

Vi
Review №3

Kunes is absolutely the best dealership in the Quad City area. Unlike other dealerships in the area, they are totally customer oriented. Regardless of your credit history, they will work hard to put you in a good, reliable vehicle that you can afford. Customer satisfaction is their priority. Likewise, the employees there are the most kindest and sweetest people you will ever come across at a dealership. You will not be disappointed doing business with Kunes. Rest assured. We highly recommend them.

Le
Review №4

Everyone was very helpful and did a great job making my purchase of my new amazing ecosport fun and painless. Ken was great a listening to my needs and finding the right fit and Logan did a great job making the financials go smoothly. Great job Everyone at Kunes Ford!! For amazing customer service!

Ch
Review №5

We highly recommend Kunes of East Moline to purchase your next vehicle. They were very kind and helpful with choosing what vehicle was best fit for our family. Eddie Burgos was an excellent Salesmen and walked us through each vehicle and even stayed late till we were satisfied and able to choose our new vehicle.

Mi
Review №6

Kunes Ford East Moline is the place to go when you are in the market for a new vehicle. They are all about being a helpful friendly dealership along with a very positive upbeat environment. I would like to thank Ken Trommer, Tony and Travis for all your time and help. This was my 3rd vehicle I’ve bought from them. Thank you again guys!

Ch
Review №7

Time frame for service was accurate. Price for an oil change is very high. They check off items on their inspection list and stated all was good except rear breaks, but items I saw after getting the vehicle home were, brake fluid was very low, same as engine coolant. One tire air pressure was at 28 psi. They did not question why the check engine light was on. I would of thought they would address these and would of said something about the check engine light if not testing for the issue which would of taken less than three minutes.

ma
Review №8

I want to thank Bob Brownfield and JD for all the work they did to find me the perfect truck for me and my family. I truly appreciate everything you guys did. I will definitely return for any vehicle that I buy in the future. Thank you again

Ju
Review №9

Noah and Logan made the process of buying a car so simple and fast, I was able to trade my vehicle and get a car the same day. Best service I’ve ever seen!

Tw
Review №10

Amazing dealership! They gave me top dollar for my trade. The salesman Javier went above and beyond! From the manager to finance they were awesome! I highly recommend Kunes if you are in the market for a new car or truck! EXCELLENT SERVICE!

To
Review №11

I would like to give a big thanks to Mr. Eddie burgos for providing the most amazing services and helping me find the right car. I never felt more welcomed at a dealership like I have at Kunes. If you ever plan on going to Kunes I would definitely recommend going to Eddie Burgos!

Mi
Review №12

We just bought a new explorer and Eddie B made the car buying experience amazing. He made sure we had all the features we wanted in the vehicle for the right price. He went above and beyond to make this experience awesome and we will definitely be back!

Ti
Review №13

I want to thank all of the guys at Kunes Ford in East Moline. It all started with a phone call to the wrong place. Blake listened to what I had to say and he found the perfect car right over the phone. Bob was amazing. He is one of the kindest people I have ever met. Logan did great things with my payments and explained thing wonderfully. These people really do a great job for their customers. you are treated kindly by everyone and that is rare in the world we live in today. Blake, BOB and Logan I cant thank you enough and Yall know I love my car!!!!

Ka
Review №14

Steve Hagens, awesome, laid back, and easy going guy to deal with!Buying a vehicle has never been this quick and easy. I will be going back to east Moline Kunes for all my future vehicle needs.

AN
Review №15

Fast friendly service Tanner is great one of the nicest person Ive met Everyone was great and friendly Ill give them a 10 star

Ro
Review №16

Great people...definitely did what the ycould to make us happy and drive home in a new ride....all around A++

Di
Review №17

Michael went above and beyond making sure every option was met. One of the best salesmen I’ve ever worked with. Very nice guy, and not pushy at all. ( I’m very indecisive ). Travis the finance was also very helpful, and patient with me. I recommend Kunes and their employees to the fullest extent! Very satisfied with my overall visit!

to
Review №18

We just purchased a truck from Kunes Ford. Steve H. was our salesman and WOW! we had a great experience. Everything went “ smooth as silk”. Crazy how what we had in mind Steve was able to find for us. EVERYTHING was PERFECT!

An
Review №19

Peter, Michael, and the rest of the team were great to work with. Super friendly and helpful

Kr
Review №20

Kunes Ford East Moline Pete Lohman thanks again and I’m extremely grateful to have had you help me with my vehicle

Ka
Review №21

Steve, Vince, and Logan really worked hard to get us into a beautiful vehicle when we were desperately in need. I truly had a wonderful experience at Kunes. Thank you Steve Hagens, Logan Irwin and Vince Reichel!!!

St
Review №22

Great customer service and fantastic experience very professional and I felt right at home !

Jo
Review №23

I searched online for a vehicle with the expectations that I would need to drive hundreds of miles to find the right one for my family. Much to my surprise Kunes Ford of East Moline has the best car buyingexperience around! Not only are the dealsincredible for buying the right car but they pay top dollar for your trade in! as well Mr. Michael Hoeg hooked me up and is definitely the guy you want to talk to! He will find you your right vehicle at the right price whether its on the lot in East Moline or any of the other Kunes locations. Not only have I told my friends and family about these great deals, Ill tell the rest of the world they only get a 5 star rating because I cant give them a 6. Great job and Ill absolutely be doing business with them again.

Ka
Review №24

We worked with Buddy Cullen (sales) and Logan Irwin (finance) and I would recommend both. They were very helpful and great to work with. We had planned to discuss options and possibly order a truck with the features we wanted, but left in a truck that meets our needs. Thank you for the great experience.

Ca
Review №25

What buying a car should be, everyone was so friendly, and the salesman really outdid himself. Shout out to Bob

Mi
Review №26

Great service, friendly & knowledgeable people!! 10/10 would recommend! :)

Er
Review №27

Excellent car buying experience. We drove 3 vehicles, even were able to take one home to make sure it fit in our garage! Highly recommend seeing Steve Hagens. He was very helpful, knowledgeable and NO PRESSURE! Helped us find exactly what we were looking for.

Jo
Review №28

The communication first hand was very outstanding. I like how helpful they were upfront. Once there, the service everyone in the team provided to make it happen, was really awesome. Everyone in there provided their own help from the test drive, to getting my phone connected to my brand new F-150 up to getting everything change from my old pick-up truck. We did not left the place with only an amazing brand new F-150, but, also an amazing experience from a friendly and helpful staffing. Mom, that was with me through this process, her and I were talking about how nice everyone treated us, all the way until we made safe and sound home. Thank you so much for everyone that helped. You guys well deserve another star on top of those 5-stars.

Ri
Review №29

I recently purchased a truck from Kunes and was completely satisfied with the service as well as my salesman (Bob Brownfield). My family has bought several vehicles over the years with Bob as their salesman and they were all satisfied with their outcome. My sister and brother have recently bought vehicles through Mr. Brownfield with the same result. Furthermore, Travis from the finance department is easy to work with and made our experience seamless. Thanks

Ma
Review №30

It’s not hard to leave a great review for the great service and experience we had purchasing our Mazda 6. I enjoyed hearing about the history of the business too. Pete and Logan made the purchasing process quick and easy.I’m the person who puts shopping/buying a car on the list with cleaning gutters, so I’m very happy with how our visit to Kunes turned out! Thank you. MJD

Ta
Review №31

Eddie (sales) really is awesome🤗 He and his finance team really went above and beyond to help with my refinancing after a year of hard work. I love my Nissan as well.

Ni
Review №32

I had Steve Hagens help me with purchase of my car I bought there. I gave him my $ range and type of Ford I preferred. He did everything possible to stay in my parameters. He was great to work with and not pushy at all. Highly recommend him if your looking for a car

am
Review №33

I had an amazing experience working with Greg and Max as well as other staff. They worked magic and got me into an awesome vehicle! Forever thankful

De
Review №34

Steve Hagens was awesome to deal with. When we arrived at the dealership the vehicle was sitting by itself, so we looked at it before going inside to talk to Steve. We were able to drive the vehicle without the salesman going with. Very hard to find that kind of trust. We were able to finish the deal that evening and drive it home. Steve was very accommodating and personable. Will definitely be back for another purchase when needed

Sa
Review №35

Everyone was really nice! This was my first time buying a vehicle with a dealership, and I felt that they all had the best intention of making it possible and easy to buy a car. Kasie went above and beyond to give me the best experience possible.

Br
Review №36

This is a really great place! Michael was able to help me get into a vehicle despite student loans! They were so helpful and friendly! The definitely went above and beyond to ensure I was in a vehicle of my liking! Great place! I definitely recommend!!!

Su
Review №37

Great truck experience everybody went over and above to help me find a truck met my needs, thanks to Michael and Blake and the rest of the crew that assisted me on the day of pickup the only issue I have is that their detailing of vehicle was not very good they were still milky film all over the doors where they didnt get them wiped off and of course are there was no touch up done on a rust spot on the bumper of the truck but overall excellent Id totally would refer them to a friend.

Ka
Review №38

Kunes was the best experience I had ever had buying a car .Everyone that helped me was so amazing .They did everything to get me into the car I wanted and worked as a team . They were all so very friendly , and love the fact that they are a Christian based Dealership ,and they help local churches .You all were great thank you so much .Kathy Ervin

Gr
Review №39

My experience was unprofessional. Price quoted and not honored. Changed the price twice. Had my vehicle for 8 hours and did nothing. I recommend go elsewhere than Kunes. Disappointing!!!! Couldnt post this without giving a goldstar. If there was an option for negative stars Id give it 5 stars Negative.

la
Review №40

Friendly professional people. Not pushy in it for the customer. Truthfull salesmen. Recommend Leonard Wash.

Ma
Review №41

When I went to buy my first car on my own I received amazing service here! Everyone was so helpful with getting what I needed done! I’m so happy with the car I bought and would definitely recommend to anyone to purchase a vehicle from here!!

De
Review №42

They fixed my tailgate that had been hit. Not only were they $1,000 under other places, it looked great! They also stayed open a couple extra minutes since I couldn’t get there before they closed. Highly recommend them!

Es
Review №43

Good service very quick and polite very helpful explained all work done. Very satisfied overall ☺ thank you Kunes .

Jo
Review №44

My 2017 explorer has a inoperable power rear seat. I investigated and determined it was complicated. I agreed to pay for the diagnostic cost. They replaced the computer that controls it but that did not fix it. Kudos to them for not charging me to not fix it. After that They told me their best technician could not figure it out so it might cost more than $800 to fix. I didn’t want a new seat so I declined letting them fix it for that price. I got it home, took it apart and found that the solenoid is that latches the seat in place was stuck. I released it. Still does not work probably because the stuck solenoid blew up the computer. Both Seats work on the left side and neither work on the right. I will get a used seat as soon as one shows up in the junkyard. That will have a computer on it. I am sure that will fix it. I am really disappointed that a factory trained mechanic could not understand and get to a solution.

Am
Review №45

Im a first time buyer and these guys were so helpful, attentive, and progressive!!... I had an amazing experience and would recommend them to anyone looking to buy a new or used vehicle!!... As Steve put it you dont know unless you try!... I want to give him a special thank you from the bottom of my heart, you really went above and beyond to help me and I cant tell you how much I appreciate that, so thank you Steve Hagens!!...

Mi
Review №46

New owners so testing the waters. Work done well but seem a little slow for brakes and shocks. Old owners had a better loaner policy and rentals available, I miss that feature. Staff was friendly. Will try theme again.

st
Review №47

Everyone is so nice an accommodating. The service department takes very good care of my truck. I never have to worry about the truck when Im traveling.

Je
Review №48

My husband and I bought our latest vehicle, a 2019 Ford Explorer, from Kunes Ford of East Moline. Greg Peacock was a great help. We were treated very well and explained every step. The process was quick and painless and they worked with us on every need we had such as getting the monthly payment we were comfortable with. We will surely return if in need of another vehicle and would recommend them to anyone looking for a quality vehicle.

Ik
Review №49

Peter Lohman made it a great experience. He worked very diligent to get me in the vehicle of my choice at an affordable rate. I would definitely recommend going to see him for your car needs.

Ja
Review №50

I bought a Ford F-150 with the help of Steve and the customer service was phenomenal, with them assisting me in finding the best rate for me.

Je
Review №51

I needed an oil change and they were able to squeeze me in on a Saturday. Perfect customer service!! Oh and I forgot to mention it was Saturday when I called😊😊😊Thanks Kunes!!

Sa
Review №52

Kunes was a God Send. Everyone was so kind to us, especially Bob and Travis. You dont know how much we appreciate your kindness to us. You went the Extra mile for us. Kunes is the best place to be.God Bless.

CM
Review №53

Eddie was great! He helped me find what I was looking for, a great car in my price range. Thank you.

TH
Review №54

Very Easy to deal with and negotiated what I felt was a fair deal. They met all my requests with approval and I left feeling good about my purchase. Would purchase another vehicle from them for sure.

Pa
Review №55

Casey was great. Inspector of pickup for damage was not. He wanted to put on a new bumper, quarter panel, tires etc for about$3500. When we were done everybody agreed.to original offer.

De
Review №56

They were excellent. Fast, good price, excellent service and financing.

Ma
Review №57

Vince and Eddie got the job done and got me in a new vehicle. Salute to their hard work and dedication. Thanks fellas 💪🏼

Br
Review №58

The service was great and didnt take long at all.I had my 19 Edge towed in to Kunes due to a cool t issue and the vehicle stopped on the Interstate.Jeramie was very helpful throughout the process and found a Service Bulletin on the issue and we were not charged for the issue.Please thank him again for his work.

Je
Review №59

Was able to purchase a 2014 Ford F150 Lariat... Beautiful truck and in great shape. Over all service started out rough but improved as the evening continued ..The effort went from 50% to 150%. Some of the questions I had, I unfortunately had to pry out the answers for.. Such as How much am I getting for my trade in?..As if my trade in value wasnt a factor. Considering my credit I would said they did a great job getting the financing in order ...Their finance associate was perfect and was honest and open. My hat is off to you Andrew A. One major factor I was expecting when buying a vehicle, is a full tank of fuel. I have purchased 3 new used cars in my life and this was the 4th ...This was the only one that only had a half a tank of fuel. All the others were full. And if I had to come back for any reason ...they would detail it and fill it up again as a courtesy. I give this review 3 stars ...I have had better but they have alot of the important fundamentals in place. Step up on the courtesy and be sure that the salesman are armed with all the important numbers if a customer ask for them...I dont know, Ill go check, is not good for sales and lowers the customers esteem about continuing the purchase. I am still satisfied in the end and Ill say GOOD JOB KUNES .....thank you for your service ...

Ro
Review №60

Had the best experience at Kunes Ford in East Moline. Wasnt for sure what I was looking for. Went in the dealership with an open mind about what type of vehicle that I may or may not get.Leonard Wash was an excellent customer service sales representative. Right off the bat he asked me what I drove and what I liked. With being a fan of hybrids, he steered me into the right direction. He asked what my concerns and dislikes are in a car. Believe me through out the whole experience, he remembered everything I said.Also to the financing department, Logan said he was going to make sure I got in the car I liked. That confidence helped me relax, since I have been working hard on my credit and was unsure what the outcome was going to be.I wanted to say thank you to all the friendly smiles, hellos and a great atmosphere. I was apprehensive at first to go to East Moline to get a car. I am so glad I chose Kunes and I am a customer for life.Thank you so much Leonard Wash. keep up the great work.

An
Review №61

Was driving when one of my blinkers began fast flashing, indicating a turn lamp was out. Stopped in, they quickly changed the bulb and helped me wrangle my 2 dogs. Very friendly and helpful.

Ti
Review №62

Staff was very friendly and attentive to the needs of my vehicle. Would recommend them for repairs. On the other hand I had to deal with Ford for some repairs. The had sent recall for steering. I did not go in because of Covid. When I took vehicle in Ford would not cover recall and I paid out of pocket. Also had issue previously told to prior owners Renoylds. They could not figure out problem but Kunes did. This problem started into 6 months of ownership. Once again Ford said they would not cover it and I paid out of pocket. This was my first Ford truck and it will be my last. I give Kunes a thumbs up but Ford as a company caring about their customers STINKS!!!!!

an
Review №63

Not often a new car dealership has to work with a very, very decent 15year old plus jeep Kunes of East Moline has shown theythey eere not only capable of doing so...they saved me money and the work was exceptional.

Sh
Review №64

Thank you Tanner for a great car buying experience! We love our new (to us) Escape! You really took your time and made sure we left happy!

Ji
Review №65

Worked with Steve Hagens to purchase our vehicle. Steve was an absolute pleasure to work with. Never pushy, and always seemed to have our best interest at heart. He helped us find the perfect vehicle within our budget. If you’re planning on shopping Kunes, work with Steve and you can’t go wrong.

De
Review №66

Steve Hagens was our salesman, he sat down with us and discussed everything we were looking for, what kind of payment we wanted and about our trade in. He then showed us vehicles that would work best for what we needed. He let us test drive by ourselves with no pressure. Helped us to make a great deal and we drove our new Explorer home that night!! Great salesman!!

jo
Review №67

Kunes is the place to be, if your looking for a new ride. It was hands down the best experience Ive had buying a car. When you go ask for my man Bobby B. Hell have you laughing, and smiling the entire time, while helping you find the perfect car to fill your needs. The business manager Logan is a really genuine guy, who did everything to find us the right deal, with the right institute, to get us a payment that would fit our budget. I could go on, and on, about how easy, and stress free it was giving Kunes our business. Bottom line, the most fun I ever had buying a vehicle. Sending everyone I know who needs a new ride their way.

Ro
Review №68

Javier was very courteous and friendly. Dug real deep to get us the best deal. Will highly recommend Kunes to everyone needing a car. Ask for Javier!!

Cl
Review №69

Very satisfied with the deal I got at Kunes Ford in East Moline. The staff were all friendly and professional, hope to do more business there!

Vi
Review №70

My experience was excellent Michael Hoeg and their managers went above their call of duty! I would highly recommend Michael Hoeg as the best sales person in the business.

Lu
Review №71

Steve Hagens is a great salesman! He’s very professional and knows his job well. He helped me get the car that had everything I needed and definitely what I wanted. I’m very ecstatic about the purchase.

La
Review №72

Did a great job ! Did what the service coordinator said they would do and recommended needed service beyond an oil change. Kunes took care of my truck the way I like. Thanks Kunes.

Do
Review №73

I travel 30 miles for service on my F250 here. Always no wait. This Ford dealer service department understands Customer Service.

Mi
Review №74

From walking in to leaving with my new car was a great experience! Leonard was the salesman that I worked with and he was great! He helped me find a car that was in my budget and I really felt like he understood the financial situation I was in. Everyone that I talked to was super nice and I didnt feel pressured whatsoever. I would definitely recommend this dealership to anyone!

Le
Review №75

The experience started off shaky. A salesman had contacted me several times about the end of lease for my car. After finding time I called him and set an appointment. When I got there at the time he suggested, it took 25 minutes of me standing at the front door before they could find him. He acted as though he didn’t remember. He had me sit down and five minutes later came by and said someone would help soon. I was confused as to why he wasn’t helping since I’d been dealing with him via email, texts and phone calls. After 15 more minutes no one came by, so I had to decide whether to leave and contact another dealer or find a manager. I finally found the manager in charge and explained how I was unhappy with this situation. He took my keys to get information and the sales manager began to work on the process of my purchasing the vehicle off my lease. He was very helpful and apologized about the situation. He explained the process (I had never purchase at the end of a lease). He found a good loan rate for me and got the process done from his part quite satisfactorily. The credit manager was very helpful and friendly. Overall the end result was good but it didn’t start out that way.

Re
Review №76

The customer service was absolutely fantastic!!!. I needed a bigger car and they did it for me!!! I will keep going back simply for the patience and all the help they gave me! I drove up signed papers and left it was that easy. They worked so hard for me and my kids!. I absolutely loved the experience and im so happy to be part of the east moline kunes family!!!!

Jo
Review №77

We had a very enjoyable experience. Leonard Wash is a great salesman, no high pressure. This is just what we wanted. Leonard was very knowledgable of the trucks. It ended up being a very nice day.

Ka
Review №78

Customer service at Kunes was superb! The gal at the front desk was so very kind and helpful. Tom and crew did an excellent job on my car and in record time.Thank you!

Sh
Review №79

Needed new battery! Was able to get it in and changed out. With a new one. Quick and helpful!!

Ma
Review №80

Kenny was an awesome car salesman, tried to help me the best he could. Me and My wife bought a 2020 chevy equinox from him, and I just recently went back and bought a 2020 chevy pickup. He told us the truth unlike most dealerships do. And was very helpful in making me and my wife feel like family and WANTING to come back. Management he deserves a raise!!!!!

ls
Review №81

Ok people l would loved to recommend Kune Ford of East Moline for their excellent services they provide. I currently bought a car from Kunes Ford and l met these two wonderful salesmen called Mike and Eddie. They took very very good care of me. They went above to make sure l was taken good care of.Please anybody out there looking to purchase a brand new or used cars, please dont hesitate to go to Kune Ford of East Moline and ask of Mike and Eddie. They are the best salesmen in the business .

ke
Review №82

Great experience and friendly atmosphere. Thanks for the great deal on my new f150!

Ke
Review №83

I was very skeptical of Kunes because I purchased from the old owners formerly known as Reynolds Ford and they definitely screwed me over to say the least. I decided none the less to purchase my dream car from here and I couldn’t be happier! Worked with Leo(nard) and he helped me get an amazing car! We started the process online and finished in store and he made sure I was sure the car I chose was the one for me and my family! He wasn’t pushy, straight forward, and cared more about me as a happy customer than just another sale. I got a 2018 Jeep Compass Limited and he made me the most comfortable any car salesman has EVER made me feel. I finished about 30 minutes after close and he stayed until I left the lot to make sure everything I needed was done. I am overjoyed with his service and highly recommend anyone to him if you’re ever in the market for a new vehicle!

Ge
Review №84

I want to thank the men of Kunis who helped me I am truly blessed to have met them and the kunes experience truly made me feel like family thank you again and I love my Buick encore

Ja
Review №85

Len Wash (sales man) and the financial department are all AMAZING!!! They bent over backwards to get me the best car possible. To be honest when Len told me I could drive away in a brand new escape I didn’t believe him. However him and the financial team got it done! Thank you again Kunes Ford!

Du
Review №86

So far Ive had a great experience with both sales and service at Kunes Ford. Provided they can sell electric fords in the future, this will be my first stop to buy them.

BC
Review №87

I figured it was the battery, and took my car to Autozone to have them confirm it, and quote me a price on a tire. So when Kunes gave me their estimate, it seemed within reason. When they called to tell me my car was done, I was pleasantly surprised to find out that it was costing me about $120 less than the original quote! My only quibble was the checkout process. I went to the cashier first, they directed me to the service techs who took me back to the cashier. This process could be simplified a bit, but that’s just a nitpick.

Ba
Review №88

Was real impressed with the customer service. Very nice, clean friendly staff. Would highly recommend them for your service needs.

Jo
Review №89

Steve Hagens is the guy to see,he makes buying a car really easy. We just went in to look and within under an hour we bought a new car. Awesome experience, my new favorite dealership.

Do
Review №90

Salesman and loan officer were really helpful and went out of their way to make everything work

An
Review №91

Definitely recommend this dealership. The staff was friendly and very helpful. I want to give a big thank you to them all and I would like to recommend the salesman Leonard Wash. He did an amazing job with us today and made searching for the right vehicle so much easier.

Al
Review №92

My husband and I found a car on-line at the Kunes Sterling location. Called and spoke with Blake at Kunes of East Moline about our interest in this car. Kunes had the car taken to their East Moline location and we went to look at it. We took a test drive and then started talking to Blake and Eddie and during the conversation pointed out the back window on the driver’s side was not closing properly and that there were numerous scratches and dings that needed to be fixed. Blake went off to work on cost of the vehicle while we waited in the showroom and came back with a MSRP of $38,757 plus added items. Told him that the internet price was $37,508. Told us he would look at this and get right back with us. After waiting for an excessively long time and no one checking in our us, we walked out the door and started to drive off. Eddie came out and stopped us and we told him we were leaving as it was taking too long for the paperwork. Amazing how fast the paperwork materialized when we were ready to drive off. Blake gave us the paperwork with the price and the cost of the vehicle was adjusted with what was posted on the website and he added all sorts of things we didn’t want such as extended warranty, paint protection, etc. We drove off at that point after telling them to figure out the cost. We were already there too long. We also received an email after our visit from the General Manager asking what could be done to get our business. My husband emailed back asking the GM to call him and that never happened. We finally heard from the GM claiming there was an IT issue and he hadn’t received the email asking for him to call. During the whole process, Blake made statements that he did not follow through on. He oversold and under delivered. If we had not wanted this specific car that we did end up buying, we would have walked away for good. We do not recommend this dealership to anyone.

rh
Review №93

Had an appointment to do warranty work. Schedule time on time completed work. Great service beyond Expectations. Thank you

Sh
Review №94

After having an awful experience at Billions in Iowa City, we gave Kunes in East Moline a shot.... so glad we did! A great experience from start to finish. My salesperson, Ken Tommer was great! Found me an awesome car that fit my budget! The business office was a pleasure to deal with as well. Logan handled our paperwork quickly and efficiently! Thank you Kunes!!Shannon Dinwiddie

Le
Review №95

Great friendly service! They got us taken care of really fast we were out the door with our new car in no time! Jerry went above and beyond!

Te
Review №96

Super fast and easy car done in 2 hours.

Or
Review №97

Personable service agents & staff. Repairs took longer than expected due to technician scheduling issue, but added system installation and recall work was installed with professional excellence.

Kr
Review №98

Very nice. What they said they could do they did. Respectful. Courteous. Was not sure i would go back after my last experience in the service department but they made up for it on this visit. I would definitely recommend them and recommend my salesmen.

Pa
Review №99

Would bother to see if a different location had something more affordable for me said for what I was looking for they didnt have in stock anywhere 🙃

Gi
Review №100

Steve was amazing and helped me get into a new vehicle! Very pleased.

Information
100 Photos
100 Comments
3.6 Rating
  • Address:1900 Avenue of the Cities, East Moline, IL 61244, United States
  • Site:https://www.reynoldsmotors.com/
  • Phone:+1 309-792-9530
Categories
  • Auto body shop
  • Car dealer
  • Auto repair shop
  • Ford dealer
  • Tire shop
  • Used car dealer
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–6PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
Payments
  • NFC mobile payments:Yes
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