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Accu1Direct Inc.
138 Denslow Rd, East Longmeadow, MA 01028, United States
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Accu1Direct Inc.

Comments
Jo
Review №1

If I could give 0 stars I absolutely would. I placed an order 2 weeks ago and when I went to go pick it up they all looked clueless and couldn’t pull me up in the system. All I wanted was a blower machine but that’s too much too ask I’ll go elsewhere from now on, the employees look lost and this place is unorganized.

Se
Review №2

Great customer service and a quality American made machine. Would highly recommend anyone looking for an insulation machine to contact Ashley. It was a pleasure doing business with her and will certainly come back for future purchases

be
Review №3

Really impressed with the 9300 blow machine and the service from Ashley foster...ordered the machine and had it in 6 days ...no comparison to my force.

Ry
Review №4

Update. Richard Lodigiani Jr is the one to deal with. He helped me out big time. Had all those problems with the 9300. Richard reached out and said he would swap it for a 9700. He sent me the new machine I had a blower come apart within 3 weeks of having the machine. I called Richard Jr and he flew a technician down to my location to fix it by the end of the week.I had a rocky start with this company it I finally got the right person to handle all the issues I was having. Thank you Richard Lodigiani Jr.I bought a packaged deal from this company a 9300 blower and a Vacuum to remove the old insulation. I kept seeing post on Facebook from the sale person Ashley. I was in the market to get a new machine since my business is growing and the old Force 2 I have thats is from 1988 I feel was getting tired. I messaged Ashley asking the details on the machines and how fast can I get them to swfl. The machines arrived in 1 to 2 weeks. When they arrived they looked great, I was super exited. This was the week of the 13th of MarchWell this is where the story gos south. On the first job I had the blower machine cut off on me and the wireless remote stopped working. This was March 25th. Well this was right before all the covid started so we were trying to get as many done before the state shut down. Well my generator was not big enough to run the machine.. I was never told what size generator I needed. On the same job I noticed that the removal vacuum that I purchased from them had oil on the base where the motor was bolted to the frame. So, I assumed that they may have spilt oil when filing the motor. So we cleaned it off and stored until the next job. I contacted Ashley about the blower and vacuum on March 26 via text and sent a photo. I talked to Richard and they thought the same about the vacuum with the possibility of over fill when the motor was filled and he said he would have me a replacement wireless remote sent out right a way. I received the new remote in about 2 weeks April 16th.

Gr
Review №5

Every so often, you run into a gem of a company and this is one of them. Their equipment is amazing and their customer service is even better! We purchase the blown in machine and the vacuum from them. So far we have done about 15 full jobs and have had absolutely no issues with the machine and it cleans up really well. We highly recommend buying your machines through this company. Completely headache free and its awesome.

Jo
Review №6

We are a fireproofing/Insulation Subcontractor. Accu1Direct, Ashley Foster specifically, was very friendly and responsive to our request for pricing and availability. Very helpful with confirming account information, and she was very knowledgeable about their equipment, and the specifications of same. She made good, reasonable recommendations. I would definitely recommend them as a vendor to any of our peer groups.

Jo
Review №7

Best customer service, great communication. will be doing business with them for a long time.

In
Review №8

Great machines for excellent prices as well as excellent customer service. I would recommend to anyone starting a business or looking to upgrade to check out Accu1.

D
Review №9

Great machines to blow insulation with! Thanks

St
Review №10

Ive been using a Accu machine for years and just bought another one. Its the best machine you can get for the price!

Al
Review №11

Great assistance and helpful professionals

je
Review №12

Awesome customer service and great product.

Na
Review №13

We were looking for another Insulation Machine and Ashley contacted us. We were a little hesitant at first since the 9600 was a smaller machine than we were used to. Once we got it and started it up for the first job all our concerns vanished. I could not be more happier with our purchase. Thanks

TE
Review №14

Great product, service + crew at Accu1 Direct!

Information
2 Photos
14 Comments
4.8 Rating
  • Address:138 Denslow Rd, East Longmeadow, MA 01028, United States
  • Site:https://www.accu1.com/
  • Phone:+1 413-224-1490
Categories
  • Machining manufacturer
  • Distribution service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8AM–5PM
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