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Top Mechanical Service
75 N Main St, East Longmeadow, MA 01028, United States
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Top Mechanical Service
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Lo
Review №1

Steve Sr. And Jr, were very professional. Great service and great price!!!

Ka
Review №2

We called on a Monday, they came between the time that they stated. They were very professional and did a great job. Our heat wouldn’t go above 59. They reset our thermostat and cleaned our sensor which was the problem. They were in and out within 20-30 minutes. They were polite and all Covid protocols were observed. Definitely use them again. Thank you.

Da
Review №3

I tried to get a quote from Top Mechanical Service and was told there would be an 120 charge just to receive a quote. I’m looking to switch my old oil furnace to gas. I saw a post online on how COVID is hitting them hard. So I figured I’ll give them a chance but paying 120 dollars for chance to do business with them is not the way to gain customers. I have multiple companies coming for free to give estimates. I understand time is money but I’m not paying someone to come and win me over.

Ka
Review №4

We called with a furnace problem and he was here to help within the hour. Very nice and knowledgeable. Happy we chose to work with this company!

De
Review №5

They were awesome. Came in a timely manner and figured out problem with boiler quickly. Very reasonably priced. I would recommend this company to anyone.

Je
Review №6

Saved me on a COLDDDDDD night when my boiler stopped functioning! Polite and friendly, I could not be more pleased with the service I received today from Ray and Melissa. I will be back again for sure (hopefully not too soon ;) ) and am recommending this company to my friends!!!!

Wa
Review №7

Our gas furnace stopped working on a Saturday. I needed someone to come diagnose and fix my furnace. They came to my house and diagnosed the issue in less than 2 hours. They observed all the COVID protocols, were very nice and professional and explained that they needed to order a part and we would not have heat for a couple days. I had expected this and understood the issue/problem. Parts are needed and with COVID it takes time to get the parts. They seemed genuinely sorry for our inconvenience and the office was in contact with us multiple times to update us and check on us, even offering to drop off a space heater for us. The moment the part was delivered, they were at my house installing the part, checking that the heat was working and taking care of business. I will be using Top Mechanical for my yearly HVAC checkups from now on. Cannot say enough good things about them. Love supporting a local family owned business.

Ka
Review №8

Very happy with the work done to fix my central air! In the middle of summer, my air stopped working and I was very upset! Top Mechanical was able to come out the very next day and fix everything. I felt very comfortable with his diagnosis of the problem and the fix. Its working like a charm now and I couldnt be happier. 5 star service rating from a happy customer over here!

ti
Review №9

I highly recommend Top Mechanical Service. I had a problem with my heating system and they responded vey quickly. Steve is very professional and honest. He fixed the problem and did not try to sell me more than I needed.

Ja
Review №10

Top Mechanical communication is top notch. They a very responsive to your needs and always willing to get the job done and done right. I have dealt with many HVAC contractors and Top Mechanical is at the very top of my list. I would recommend them before anyone else.

Er
Review №11

Everyone I dealt with at Top Mechanical went out of their way to help. From Melissa in the office to Stephen out on the road, the whole operation is top notch

Im
Review №12

I highly recommend them! Steve was very honest with me on letting me know it was time for me to get a new boiler. He was extremely helpful on getting me quotes and making sure I was a satisfied customer. They have now gained a loyal customer.

Ke
Review №13

Steve and his son made time for me, a new customer, during this cold snap. They fixed my steam boiler at a reasonable rate, and a bonus result is that my radiators are quieter than theyve ever been. I also love dealing with small family businesses.

Do
Review №14

Today Steve came out to give me an estimate on a new furnace because, as I had told him, another company, who had did a yearly maintenance service, told me that I need a new furnace. I told him that I felt like my furnace was fine and the other company might have been trying to take advantage. He checked out the problems that I had told him the other company had found and found that at this time there is nothing wrong with my furnace. He also gave me a lot of important information and tips. I was extremely happy with this visit and with the feeling that I met someone I can trust. I will definitely call again for problems that arise and for maintenance.

Tr
Review №15

After a initial mix up with the office (they wrote down the wrong type of fuel and therefore had to reschedule), Steve and Steve Jr. came out and really did a great job. Were in a new house and Steve gave me a great overview of my HVAC system with plenty of pointers.

te
Review №16

My tenant was without heat do to a faulty steam boiler on a very cold day! Steve was able to get to me in a timely manner and corrected the issuequickly at a very reasonable rate. Service was prompt, friendly, and professional. I would highly recommend them!

Bi
Review №17

Very fair priced for the industry. Called at 2:30 am because my furnace was smoking. It was very cold out and they had us up and running very shortly after . Thank you for your great service and dedication to strive for your customers .

Ri
Review №18

$120 for estimate on a vacant property because of COVID risk. As a essential worker we didn’t ask anything extra to serve people DURING the pandemic because we’re part of this community in good days and bad days.

Ro
Review №19

If your looking for a family owned and operated business without the BIG company prices with old fashioned morals and integrity then call. All i can say is QUALITY QUALITY QUALITY. I will never use anyone else again. Thanks Steve

Da
Review №20

Melissa at Top Mechanical is amazing! Love the crew here.

Am
Review №21

I called top mechanical service and Steve came within 30 mins. Very professional, honest and knowledgeable. I will now be using them to provide yearly maintenance. I would definitely recommend.

Ti
Review №22

Easy to work with. They worked hard and fast installing my new boiler. They even left the basement cleaner then when they started.

ET
Review №23

Excellent, expedient service. Friendly, fair and dedicated to giving quality service at a great price. Our furnace stopped blowing hot air overnight and Stephen had us up and repaired by noon the next day.

Or
Review №24

What a godsend Steve was. We thought we would have to replace our whole air conditioning unit give what wed been reading online about our issue.He showed-up when scheduled, did a couple of checks and found that is was only a part replacement. I was thinking it would cost me over a $1,000.00, he replaced the part, with labor, for a quarter of that.I was so impressed with his nice demeanor, willingness to check several things, and the efficiency at which he did the work. I would recommend him and his business to anyone. Plus, hes a nice guy; funny, thoughtful, and professional.

Da
Review №25

Fantastic service. The technician was polite, knowledgeable and extremely sympathetic to my plight of no heat for days. The problem was fixed quickly and at an extremely reasonable rate. Recommend and will def use them again.

Ac
Review №26

Steve from Top Mechanical Service was punctual, professional and was totally informative . My experience was marvelous and I would recommend Top Mechanical Service to all of my family , friends and business associates. Thanks a million Steve for solving my home leaking water pipes situation.....

Ro
Review №27

Very responsive to an emergency service call. Immediately diagnosed and repaired the issue and went the extra mile to double check for any after effects. Will use this contractor again 100%.

Ja
Review №28

It was a dark and stormy night.I was braving the soggy summer weather; laughing , in fact, because I was sitting here cool and happy with my AC going, chillin, yeah! And then, it happened. My HVAC unit gave out unexpectedly. It was a spectacular demise, replete with agonised shrieks, moans, groans, and horrible smells. Drat, thought I. Who do I call to fix this poor thing? I didnt panic, I did my research.After comparing many other HVAC repair companies, Top Mechanical Service stood out among the crowd. I called, and made a repair appointment. Best. Decision. Ever. Steve(The owner) is an honest, straightforward guy, who knows what hes doing. He arrived on time, well prepared, and correctly diagnosed the problem; burned out bearings in the fan motor. His repair estimate was honest too, and his prices are fair. He told me what was wrong, and how much to fix it. No BS. None. Here is an ethical tech, who will get the job done. Yay! I highly recommend.

Ki
Review №29

Came quick and was professional.

Sh
Review №30

Steve was very knowledgable and informative.Great service!

Information
8 Photos
30 Comments
4.7 Rating
  • Address:75 N Main St, East Longmeadow, MA 01028, United States
  • Site:http://www.topmechanicalservice.com/
  • Phone:+1 413-519-6748
Categories
  • Heating contractor
  • Air conditioning contractor
  • Air conditioning repair service
  • Commercial refrigeration
  • Gasfitter
  • Heating equipment supplier
  • Heating oil supplier
  • HVAC contractor
  • Oil & natural gas company
  • Plumber
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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