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Gogeeks Computer Rescue
4 Crane Ave, East Longmeadow, MA 01028, United States
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Gogeeks Computer Rescue
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Ca
Review №1

For a reasonable price, I purchased a custom-made computer and then matched it with two identical 24 inch monitors based on their continuing advice. The end result is a system with versatility and speed which allows me to multi-task flawlessly and without interruption or delay. I foresee vast potential here and I know that if I have any follow-up questions, they do not hesitate to take the call.

Li
Review №2

I depend on GoGeeks for all my computer needs. Very professional and accommodating. You cant do better than the team at GoGeeks. Theyve helped me out many times over the past decade with my various computer crises. HIGHLY recommend them. Got computer issues? Call them! :-)

Ja
Review №3

Go Geeks is the best place whether to have your computer repaired or to purchase a new computer. Everyone there is so professional and friendly. I will definitely call them for all my computer concerns!

Li
Review №4

So impressed! Fast, friendly, knowledgeable, and amazing customer service. I am a new customer and will most definitely be a loyal customer going forward!!!Before deciding to use Gogeeks, I first dropped by their office location simply to scout it out. I received a friendly greeting from Eddie....he listened well, was very knowledgeable and confident in their ability to make the needed upgrades. The office looked professional and organized.....and other customers present who were clearly pleased with Gogeeks service. I left knowing Id be back with my computer in tow.After my desktop was fully upgraded.....I did require some remote help with web browser settings. Anyone who is experienced in customer service knows.....you can hear a smile over the phone. My remote session with Tyler, and two brief conversations with Jenn were greeted with smiles. You can tell they love what they do.....and I appreciate the expertise and service with a smile. I highly recommend Gogeeks Computer Rescue and will come back for a custom build when its time. Thank you!!!

Mo
Review №5

We’ve been customers for about 15 years and are never disappointed. We recently had them build a gaming computer and it is AWESOME!!! They consulted with us about what we thought we wanted, shared their expert recommendations, built it, and delivered/set it up and took the time to make everything work including printers and accessories. Thanks to all at Go Geeks for making the perfect computer for us!! Highly recommend!!!

Vi
Review №6

My hard drive was fried in my laptop. They were very helpful and knowledgeable giving me a quote for repair upfront. My laptop has been repaired and seems better than new! Jen and Tyler were great!

Lo
Review №7

We had a big scare when our camera memory card accidentally had all the photos deleted from it, two years worth. We brought it to go geeks and they were able to restore all the photos. They had the utmost patience with us no matter how many times we called and always explained what they were going to do. They were very honest as well never giving us any false hope. It was a wonderful experience and they literally saved two years of memories- first days of school, vacations, baby photos that would have all been gone. Thank you so much for all you do.

De
Review №8

There is no better place to have your computer needs met. Gogeeks has come to our home to fix our computers, installed antivirus software on all of our computers. They have also helped us remotely when we have had issues and fixed them over the phone. And get this: One of our laptops died around five years ago, I couldnt remember my password either. Guess what? Gogeeks was able to repair it for me the other day and it runs better than when we first purchased it. The speed is phenomenal, and thanks to their knowledge, I now have a backup computer for my business! My five-star rating is actually five-thousand stars. And not to mention, they are all very friendly, and they go above and beyond every. single. time.Dont trust your computers to anyone else. Choose Gogeeks and you will be glad that you did!

Pa
Review №9

The SD card on our digital camera became corrupt while using it. At first we thought lost all 1300+ of our last childs baby photos. We were able to drop the SD free of charge with Tyler from Gogeeks and they scanned the SD for over 60 hr. Tyler was more than helpful and understanding our predicament. They were able to recover all 1300+ and place it on a new external Hard drive which we purchased. $149 is a very small price to pay for preserving our babies memories. Great service and its local!

Al
Review №10

When it became time to get a new computer, Go Geeks was highly recommended. Since my older computer was proprietary it became a challenge to get everything I needed of of it. Go Geeks was able to override the old one and got me going.I them decided I wanted a new with all the bells and whistles. Go Geeks did not let me down.Stan came to my house and went over all of the options for a new one. They successfully transferred all of my business program to the new one. The price for the new computer was extremely reasonable. The service was outstanding. They just came to the house and fine tuned my quick books and google docs for me.Everyone there treats you in a very respectful and frinedly manner. They really know it all. I have the utmost confidence in them. I will never go any other place.Great job Go Geeeks

Ju
Review №11

I’ve used a few times over last couple of years. They are highly skilled and responsive in their service.

De
Review №12

Im a return customer. Always pleased with the service from Go Geeks!

Br
Review №13

I just want to say that I’ve brought computers over a few times and each time this team of young men have been both professional and courteous. They explain to me in simple terms what was wrong with my computers and they called before doing the work telling me How much it was going to cost and whether or not I wanted to proceed. In this day and age of wanting everything yesterday they to my surprise, called me either that day I brought it in or early the next day was absolutely the best part! Been very satisfied by these guys it’s where everyone should go they’re AWESOME!

St
Review №14

Outstanding. Knowledgeable advise over the phone saved me a trip to the store. I am very happy with my go geek experience.

Sh
Review №15

My computer died three months after the warranty. Go Geeks was able to advise me on a good purchase- and get the new one going. All three members of the agency that I met were professional and very helpful. They even helped me after I took home my computer and ran it for a few days. Great service!

An
Review №16

I called them to ask some questions. The person on the phone was very unhelpful. We cant do that. We dont do that. I dont know anybody who can do that. She didnt even ask anybody around her about any information to help me. It doesnt seem she was very knowledgeable.

mo
Review №17

Stan have me much needed advice. Very intelligent and knowledgeable.

Ka
Review №18

I had the hard drive replaced on my Lenovo laptop and it now runs better than it did when I bought it! Amazing customer service. Veronica kept in touch with me every step of the way and they made sure my laptop was in top running order before giving it back. Beyond pleased!

Ri
Review №19

Very professional and good customer service

Ca
Review №20

My computer wouldnt start the other day, so I brought it in for a diagnostic. Because it was still covered under my CC insurance, they were very helpful in identifying the issue and that a repair would cost the same as the value of the computer, and providing me with an estimate to give to the insurance company. I will definitely return with any additional computer issues I have in the future.

Pa
Review №21

Pat MunsonI just visited Gogeeks and worked with Tyler. I called them first and explained my problem. Tyler suggested that I bring my computer right away. when I arrived everyone there was so welcoming and Tyler proceeded to work with me on the problem. He explained what was going on and how he would fix. He was really so helpful.Gogeeks will be my go to computer doctor forever.Pat M

Ch
Review №22

I have always had a wonderful experience there. They are so knowledgeable and helpful.

Ol
Review №23

I was pulling my hair out trying to fix my PC performance issues, so I googled around and found the gogeeks! From the moment I dropped the PC off, until I picked it up, the service was outstanding! Veronica initially took my system in. She was very kind, caring, and eager to solve the problem. Tyler than worked tirelessly to remove a hidden virus and get my PC running top speed! This guy has more heart than Kanos Fatality. Thank you Gogeeks, I now have a go to PC shop!

Ma
Review №24

Xenophobia isnt welcomed nor wanted. Maybe this company should move to the south with all the other close minded people.

Cl
Review №25

Great help and personel found problem fast and offered ways to fix without confusion.Recomend very highly.

Al
Review №26

Go Geeks did a great job with my laptop. They did s diagnostic, figured out the problem, got me squared away on my new computer, in good time and a very fair price. Thank you.

Ka
Review №27

Attempted to build my own pc. Bought some incompatible parts unknowingly. The guys at Gogeeks were able to figure it out quickly and give recommendations for hardware.

Ge
Review №28

GoGeeks! is a real treasure! Our computer crashed for the first time late on a Saturday afternoon. We spent several frustrating hours trying to correct the problem by following all the prompts on the blue screen, but to no avail. We remembered that our neighbors had mentioned their very positive experiences with GoGeeks! So the following day - a Sunday- we checked their website and liked what we read. We were able to send an email to Stan through the website, and we discussed the computer information and the problem.Stan returned our e-mail within an hour — on a Sunday! We were impressed already.We dropped off the desktop on Monday, received a phone call the next day detailing the problem and the recommended repair. And at a very fair price for parts and labor. The computer was completed on Thursday. We were amazed at the quick turnaround time. And have been enjoying our reborn desktop all weekend.We would be totally remiss if we did not offer great praise and gratitude to Tyler. Thank you, Tyler! He kept us informed each step of the process, explaining in clear language so that two non-computer- savvy retirees could understand. Tyler was able to restore all our documents, settings, and email programs. He was so polite and friendly. A true delight and someone you knew instinctively was an expert in his field.We can’t speak highly enough of our five star PLUS experience with GoGeeks! and would recommended them with no hesitation.👍 🖥George EvansMike DevineLongmeadow, MA

Ma
Review №29

These guys are great at solving any computer problem or building you a great system!

Do
Review №30

Very knowledgeable, helpful and honest.

st
Review №31

Knowledgeable, friendly, and helpful

Ca
Review №32

Very helpful

Information
4 Photos
32 Comments
4.8 Rating
  • Address:4 Crane Ave, East Longmeadow, MA 01028, United States
  • Site:http://www.gogeeks.com/
  • Phone:+1 413-525-8897
Categories
  • Computer repair service
  • Computer store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–4PM
  • Friday:Closed
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
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