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Underground Printing - Custom T-Shirts & More
209 M. A. C. Ave, East Lansing, MI 48823, United States
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Underground Printing - Custom T-Shirts & More
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De
Review №1

This place is absolutely amazing to work with! Had some apparel designed for our 35th class reunion. We really didnt have a lot of time but they worked hard at excelling in customer service and deliver of products on time. I worked with 2 different Megans and both did such an awesome job! Definetly on top of list for anything in the future. Thank you Underground Printing if I could give you 10 ⭐ I would.

Fr
Review №2

Love our new work shirts great quality and excellent customer service! Will be ordering again from Underground Printing!

Ka
Review №3

This is an amazing company. I placed a large order for a cause that I am trying to bring awareness to. I had a few last minute people place orders after I had already submitted my order, so, I placed a couple separate orders. My representative went above and beyond by calling me and combining my orders so that I would save money and she even allowed me to change a size of a shirt. The customer service was amazing and I would definitely use this service again. The shirts turned out exactly like I wanted them and the quality of the T-shirts were amazing.

Ti
Review №4

I needed a shirt in a hurry for a very important purpose. My son was going in for surgery and I needed a shirt made in a hurry. From the moment I called , Megan was amazing to the end of the process, the shipping was on time. I got my shirt on Friday like I was told. It only took 3 days that including designing the shirt . my son’s surgery is Monday. I could not recommend underground printing more. Thank you so much for following through. I appreciate you and you will have my business again!

r
Review №5

Fantastic company. so responsive, reliable and helpful!!!

Jo
Review №6

We ordered button up uniform shirts with an embroidered logo and they turned out fabulously! The price was reasonable too and Underground Printing didnt have a minimum order like many other companies we found.

Mi
Review №7

Underground Printing made ordering shirts easy from beginning to end. It was simple to try out different style shirts and designs using their online platform. My order arrived a day early and in great shape. The fabric on both shirts was soft with nice bright coloring, and bright print.I ordered 2 style shirts, with the same design. Was contacted almost immediately by my rep to let me know they could refund a portion of my cost due to the same design being on both shirts. Was super awesome to get an unexpected, and unsolicited refund!If youre putting in a multiple product order, I recommend a call to their customer service to handle over the phone to avoid this issue up front - their online ordering system only allows you to purchase 1 product at a time.

Ca
Review №8

Awesome company! Kind staff. Great service. Wonderful product. Would highly recommend.

Br
Review №9

Great staff and easy to work with. Results always turn out great, and they make working on MSU related stuff really easy.

Je
Review №10

I had a great experience with UPG. We were ordering shirts for Christmas and, with the pandemic slow mail, there was a hold up in delivery. No problem, UPG rushed a new order through, (no extra charge) which arrived on time. The original shirts arrived after the holiday. Meghan was professional, helpful and made the whole event feel like we were dealing with an old friend.

Me
Review №11

For a person that isnt super familiar with ordering large quantities of apparel, they do such a good job and never made me feel like I was annoying or dumb. There were a lot of issues with my order (either my fault or the manufacturers fault) and they did a great job guiding me through that. Thanks Meghan!!

Ju
Review №12

Quality of T-shirts I ordered was great. Customization was as expected, with nice vibrant colors. I will be ordering again in the future. I tried other companies and Underground was better.

Jo
Review №13

I had never ordered from UGP before, but their online design tool was easy to use and provided a wide number of quality options. Unfortunately, when my order arrived some of the lettering was faint. I reached out to the UGP customer support person and without hesitation she offered to redo the order for me without charge. The new order arrived without any issues and I am a happy customer. I would definitely recommend UGP to anyone looking to create custom clothing. They stand behind their work.

Ch
Review №14

Best quality and Customer service! No one has been able to get our logo embordered correctly except for Underground Printing in East Lansing! Also, getting quotes are super easy.

El
Review №15

I used underground printing to order senior women shirts for my high school and I got everything super fast and Meghan was so helpful with everything I needed. I definitely suggest checking them out if you need anything custom made.

An
Review №16

Underground Printing is an excellent local business in East Lansing, and our family was very pleased with the service we received. We worked with Meghan at UP, and she was very kind, helpful, and thoughtful, especially as we put together the pieces of our embroidery design during our first visit. Later on, Meghan kept us regularly apprised of the progress on our order, and we sincerely appreciated UP’s overall quality of service and products. Even in wake of a font mistake on one of our items, UP offered to mail us a fixed product at a later date, and for no charge, which was very convenient. Our family highly recommends Underground Printing for all of your apparel design needs!

Ca
Review №17

Jordan is Amazing!!!! We had about a million requests and edits and she made the ordering process so easy and stress free. Fantastic customer service, highly recommended to ALL!!! 2nd time ordering from this location and will continue to do so!

Na
Review №18

Underground Printing did a great job creating shirts for our family gathering. Meghan at the East Lansing location was very helpful, patient, and able to offer practical suggestions. I would absolutely recommend UGP for any special printing job. It was so much easier talking face to face with a helpful, friendly human being!

Ju
Review №19

Love this place they do great work!!

Pa
Review №20

Absolutely fantastic service. They were so accommodating and were willing to change anything and work with us until we were 100 percent happy with our design. We really liked the process and being able to completely see the design laid out and in the colors, and having the ability to accept or deny the final artwork. They were great answering all of our questions and were great with getting back to us very quickly with any question we had. Also super fast service, our apparel arrived in less than two weeks from when we approved the final artwork. I have used various other apparel services but this was by far my best experience. Our club apparel turned out fantastic. We will absolutely be using them again next year for any and all apparel we need.

Da
Review №21

Our order was completed on time as promised! Each box was properly labeled with our shirt sizes, allowing us to save time having to sort. Customer service was excellent and we will continue ordering from Underground Printing.

Ce
Review №22

I worked with Clara for a small t-shirt order, 14 shirts in all, she made my experience so easy and always responded right away to my emails. The t-shirts we ordered were ready on time and looked great for our family vacation to Disney World. This just goes to show they really take care of each customer no matter how many shirts or items you order. I will definitely be using Underground printing again.

Ka
Review №23

Erik and Underground Printing have helped my organization all 4 years that I have been a member, and we recently received our order for this year. Everything was amazing and better than expected! The service was great, everything arrived timely, and we had no problems with any of the designs or gear. In fact, they even went out of their way to make drawstring bags and custom tank tops for us, which we absolutely loved. I would definitely recommend Underground Printing to anyone that needs custom printing done!

Va
Review №24

Jordan Rex took our order and went out of her way to work with us on what we needed. She made the process as smooth as possible and stayed in contact at every step of the way, letting us know the status of items and responding quickly to all questions. She was available by phone as well as email, which made for a positive experience.

Ev
Review №25

Sara was prompt in answering my questions and patient as the order wound through my companies processes to be approved. Everything looks great and all the employees are very happy with their shirts. I will definitely use them next time I need an order. I also like the mixing of adult and youth sizes.

Li
Review №26

I had to order a mix of youth and adult t-shirts for our Cub Scout pack. It was a small amount (15 youth and 10 adult) and the staff at Underground Printing really worked with me to get me the best price around including price matching another online retailer. They followed up with all my questions very quickly, gave me up front pricing so that I could get the orders from our pack, the t-shirts were done before I anticipated and the quality is excellent. I have to order more t-shirts for our Boy Scout troop and I will be using Underground Printing again!

Ka
Review №27

Underground Printing was fantastic to work with. Sara was super helpful and answered all of my questions in a timely manner. And the shirts turned out great! I would definitely recommend this place to anyone looking to order custom screen-printed clothing.

Ji
Review №28

I called Deanna discussed what I wanted, I sent her a picture and she replied with a email of what I wanted its the absolute perfect hoodie for my daughter I will be a return customer

Am
Review №29

I had a great experience with ordering custom Ts for my club! Meghan was wonderful to work with!

Sa
Review №30

Emily was VERY helpful. When we were shopping around, other places made it feel like a hassle to try to figure out the costs of different items when we had a set budget. Underground Printing went above and beyond! Fast, great customer service, delivered the product we wanted.

Et
Review №31

As usual....the staff is so very helpful. Their expertise and advice is valuable to me when coming in with an idea and knowing nothing about “what” the finished product will be. Again, thank you and see you next year.

Ca
Review №32

Our agency has placed several orders with Underground Printing and have been completely satisfied with every one. The staff are great to work with, quick to respond and demonstrate a genuine concern for our satisfaction. I will definitely refer everyone I can to them. :)

Ma
Review №33

Underground Printing is an awesome place to order screen printed apparel! The organization I work for is contracted to go through Underground, but I would want to take my business to them anyway. They are very helpful and friendly and make sure you get exactly what you want. You have many chances to review your order before they submit it to be sure all the details are correct, and they are very flexible with designs and colors if you want to make changes. I recently had an incidence where some of the printing on the crew necks I ordered bled onto other sweatshirts in the box, but Erik ordered new ones for me to replace the old ones, and let me keep the damaged ones if I wanted. Underground is also really good at getting your order to you on time which can be an issue with other vendors Ive encountered. Very easy to work with and friendly staff who produce quality apparel.

As
Review №34

Erik and Underground printing is a company that I would reference to anyone if they are in need of getting shirts printed. I was pleased with how quickly and dedicated they were about getting my order to me on time and notifying me when it was ready. Thank you for your kindness and it was a pleasure doing business with you!

De
Review №35

My experience with Underground Printing was great from start to finish. Their online T-shirt design is easy to use and provides plenty of options. Sara has great customer service skills and always communicated promptly to answer any questions I had throughout the process.

Li
Review №36

Michigan State University Radiology Department just had a RadWear sale of several products for Underground Printing located on MAC Avenue in East Lansing, Michigan. Several of our employees did order the products we offered. Each person placed their order on line, paid using a credit card. The order arrived in about 10 days. When we picked it up from Underground Printing, each persons order was individually packed and clearly marked with the purchasers name making it very convenient for each person to pick up their product. Quality of the product is excellent. We have employees who wish they had ordered this item or that item, etc. We will again have a radwear sale, I am thinking we will most likely offer the same products. The embroidery on each of the products is also well done.

Me
Review №37

Very pleased with this company. Communication was superb! Our order was a quick-turnaround and was easy, fast and efficient. Pricing was great for this order.

Ka
Review №38

10/10 Recommend this place to anyone. Helped us out at College Bike Shop for all of our Tshirt and Sweatshirt needs. Dee was very helpful and great at responding quickly. All changes happened and met expectations, definitely going to be our first choice of Tshirt shop here at College Bike Shop from here on out!

Ch
Review №39

The staff is rude. Unfortunately, I did not speak with someone named Erik, I met with other staff who were unhelpful, refused to give pricing or answer questions over the phone or in person, referring me instead to the website to place an order. The website requires several forms to be filled out before getting to an actual quote, theres no way that I see to do price comparisons either. I went instead with another local company that was willing to work with me over the phone and had a user friendly website.

Sp
Review №40

Emily is great to work with! Very pleased with the uniforms and hat order and quick delivery. We will continue to use Underground in the future!

J.
Review №41

Very helpful with setting up design and making sure it looked good. Staff was friendly and helpful. Product was delivered by promised completion date. Thoroughly satisfied, would recommend.

bo
Review №42

The staff at Underground Printing is amazing! The were extreamly helpful in all steps of the process from picking out the right materials, adjusting the artwork, and in placing the order. Dee was absolutely amazing and worked with me in store, over the phone, and via email. Thanks Underground Printing!!!

Ho
Review №43

UGP is awesome! They are so helpful and easy to work with. Great experience every time!

Sh
Review №44

The people here are awesome and great to work with. The shirts I ordered are good quality and fit really well. I will definitely be coming back!

An
Review №45

Helpful staff that could answer any questions and make great recommendations. Quick and easy process.

Sh
Review №46

Staff were very helpful throughout the whole process, from designing to ordering to receiving. We are very satisfied with our products and will use UGP for future club shirt orders!

Di
Review №47

UGP nailed it! Emily that worked with me for a very large order (300+ assorted pieces) was great every step of the way. We had lots of revisions, changes, questions, art changes and so on over the few months I worked on getting our order finalized - she was there every step of the way. Very competitively priced and helpful with a quality product, couldnt ask for more. Thanks Emily and UGP!

Su
Review №48

They did a fantastic job with the artwork on shirts that I ordered. They are also extremely helpful and courteous! I love Underground Printing.

Je
Review №49

I had to order apparel for a club and the staff was very VERY friendly and helpful! I felt bad because we kept having to change our order but the staff helped us with figuring out costs and such. Our order is being worked on so I will probably update this once we receive our order too.

To
Review №50

We ordered 38 shirts for our family reunion, and they are perfect! The whole process was incredibly easy and the price was great! Thank you!

Ka
Review №51

They are amazing! Very fast turnover, extremely helpful with designing clothing, and very responsible prices! I will only go to them for my houses clothing from now on!

Ni
Review №52

Underground Printing is always efficient and friendly. I continue to go to them for every bulk shirt order I need. Working with them is easy and thier shirts always turn out great!

Lo
Review №53

My t-shirts look exactly as I had hoped. Representatives are super helpful. Order arrived super quickly! I couldnt be happier!

TE
Review №54

Thank you Underground Printing for your 15% off deal for our organization: Tomorrows Educators for the Advancement of Multiculturalism. AND FOR GIVING ME AN UMBRELLA! (It was pouring and I lost my umbrella earlier that day). You guys are my favorite local company, and I will think of you every time rains.UGP East Lansing in my opinion: supports MSU students and the local East Lansing community. I dont take my T-shirt needs anywhere else. Thank you for everything Erik and staff.

Wi
Review №55

Looking for something inovative for sweats or more? UGP could not be more accomodating. Dee helped me through the whole process and was ready with suggestions when I asked for them. The printing of my hoodie was exactly what I asked for and I most certainly will be back. Dee, though, she made the experience great for me! Tell your friends if youre looking for something extraordinary and refined.

MS
Review №56

I used them for our MSU Gran Fondo shirts. They were great to work with, had a ton of knowledge, and made sure I was aware of all the options. Good team!

Co
Review №57

Stellar communication, timely service, and quality... even with my LARGE order of 600 tshirts. Would recommend!!

Je
Review №58

This business has a high level of professionalism and makes high quality shirts. They were a pleasure to work with.

Ye
Review №59

Enjoyed working with Underground Printing and particularly with Sara. There was misunderstanding with number of shirts I ordered, but Sara got it fixed and I got shirts on time. Definitely will consider Underground Printing for future orders.

Tr
Review №60

Great Experience overall, worked step by step with us to develop awesome shirts that were at a good price. I would get all my shirt jobs done here.

Jo
Review №61

UGP did a great job handling my purchases, especially considering how large my order was (>$7,000). The staff was very effective in communicating and handling the process of digitzing, licensing, and printing. All of my apparel arrived on the same day at the same time. I will definitely use UGP again.

Sp
Review №62

Underground print is the perfect way to promote a club or organization with high quality apparel and artwork!!

J.
Review №63

Amazing customer service and fantastic product. Both of our orders exceeded expectations!

Mi
Review №64

Always the best in service, fast and correct completion of the order, excellent advice along the way, logical and fair pricing, and a highly easy and accommodating process. A+++ You need to clone Eric!

Bl
Review №65

Erik and Underground Printing did a phenomenal job helping me order, create, and print tshirts. Erik always had his part of things nicely pieced together and organized, making one less thing for me to worry about as I also planned the events we were getting tshirts for. He helped me process 3 sets of tshirts all at the same time for different projects. He promptly replied to every email and walked me through all my needs, from helping price within my budget to walking me through the licensing process. His service plus an excellent end product earned my respect for UGP and I look forward to ordering more tshirts from there soon!

Am
Review №66

Very friendly, accomodating and fast turn around.

Sa
Review №67

UGP has been super helpful! Our organization has ordered from them multiple times and we havent been disappointed!!

Da
Review №68

Best shirt prices by far; great work on printing!

Co
Review №69

Ordered from them several times. Always great service!

ky
Review №70

Great product, responsive staff and speedy production!

Ef
Review №71

Very helpful and personable, quality products and a quick turnaround.

ka
Review №72

Great service; quality merchandise.

Jo
Review №73

Very good products and sales

St
Review №74

VERY PROFESSIONAL!!! A FANTASTIC TEE-SHIRT!!!

Ch
Review №75

Excellent Service, quality and speed

La
Review №76

Excellent to work with!

Information
42 Photos
76 Comments
4.9 Rating
  • Address:209 M. A. C. Ave, East Lansing, MI 48823, United States
  • Site:https://undergroundshirts.com/el
  • Phone:+1 517-853-1212
Categories
  • Embroidery shop
  • Digital printer
  • Digital printing service
  • Embroidery service
  • Custom t-shirt store
  • Print shop
  • Promotional products supplier
  • Screen printer
  • T-shirt store
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Service options
  • Curbside pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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