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Tolland Automotive Enterprises
760 Tolland St, East Hartford, CT 06108, United States
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Tolland Automotive Enterprises
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K
Review №1

Refused to come and tow a car illegally parked in my spot when they earlier told.me they were on the way, I called to follow-up they said they had no trucks available, I asked if they were coming later or not at all the driver barked I dont know! I asked when I should follow up (you wanting to know if theyd eventually get to it or if I needed to make another request after a certain time, a perfectly fair question) and he gave me attitude and barked NOT to call them back.RUDE AND UNPROFESSIONAL!!!!!!!!

Va
Review №2

Ask for LARRY! I had a great experience with him. He was very straight forward, There was no price change. He communicated with me the whole time my car was there. Before he replaced things he asked, gave me the prices, and it was my choice to do or not to. There was no hidden or jacked up price when I picked up my car. The car runs great! New engine, has a 2 year warrantee. Very satisfied customer.

Mi
Review №3

Truck broke down on I-91 near Wallingford and the mechanic came out in a timely fashion and changed fuel filters and added fuel but truck still would not draw from both tanks. Did what could be done on side of the road but finally needed to call tow truck. Heavy tow truck arrived and after risking life and limb to get tractor trailer hooked up we finally got under way and to tow yard .Great service and I dont know how these guys do what they do on the side of the toad. Amazing.

Sh
Review №4

Great service- very knowledgeable, super friendly and affordable pricesThey get the job done right the first time!

Ma
Review №5

Super unprofessional - the driver for that company that Cane through triple Aaa had unacceptable behavior

Jo
Review №6

They do quick money with many businesses around. I Parked my semi truck in the back of Manchester plaza by Chineese Royal Buffet and Grill at address: 410 Middle Turnpike W, Manchester, CT 06040. Because didnt see even single sign about no truck parking. Went to use buffet for 1hr and got truck towed by Tolland Automotive Enterprises and had to pay 467$ to get it back after 1hr. So be noted they do business on their yard make not posted about truck parking and will tow it away real quick while you are away

Ka
Review №7

This place just tries to milk you for your money. And does not care about your car when in their possession. They boxed mine in between four other cars that were literally touching mine. They were friendly though.

Je
Review №8

These guys are great! I was in a real jam and larry ensured that he got me in and took care of me. You need a great mechanic or a tow? Give these guys a call and they will surely take care of you and not advantage of you. Would recommend these guys hands down! Thank you for helping me out I will definitely be coming back here!

Ha
Review №9

They towed my car today and Luis was helpful and the price was better than others I had called. He came quickly and the service was great. would definitely recommend.

Je
Review №10

You guys like towing cars that are legally parked eh? Towed my legally parked car from the legal lot where I pay rent every month for almost 3 years...you guys are legit disgusting people. And yes, I had the parking pass in plain view.

Cr
Review №11

Unlawfully towed my car from my apartment complex because my parking permit fell off from my window. They took horrible pictures from a far in order to be in the right and steal my car. The sticker was visible on the front dashboard, if they had taken a picture closer they wouldve seen the parking permit. Im trying to get a refund from this towing company because theyre completely trash.

Je
Review №12

Friendly and honest. Wont tell you your car needs something if it doesnt just so they can make a buck. I deal with Larry, he is wonderful.

Br
Review №13

This is the only towing company that I use!!!!

Li
Review №14

Prompt service, fair price & great customer service and driver

Ta
Review №15

Im giving them one star because they towed my car with my parking decal on it. I showed them proof that I live here and that parking space is on my name. They still didnt released my car. They werent at fault, it was the property manager was gave them a list with a missing page, but they should have just released my car when I showed them proof. Jake is a cool dude

Te
Review №16

Brian is very very good at his job highly recommended by me he made a job that looked impossible easy thanks Brian for your great services you are very great at what you do

Ka
Review №17

Very satisfied with this service. My car broke down on I-84 & I googled towing services. This company was out within 30 minutes & towed me & my car to Watertown, CT. They took my AARP roadside assistance as well. They made a bad situation so much better. Jake was the tow driver & he was friendly and very efficient.

Ad
Review №18

Terrible company to deal with. Had a car parked in my apartment lot with a badge on the rear view mirror, car was parked In dark un-lit corner of the parking lot. I came out of the building and to my astonishment the driver had hooked up my car so as I came over and told him my vehicle had a badge and he had made a mistake he claimed he could not see it and that I was at fault for not placing it in a more visible part of the window. Nonetheless he was taking pictures of my 04 Mitsubishi evolution on his personal phone which I saw as I was running outside to stop him from taking my car. I politely asked him to delete the photos as I do not want them on the web, he REFUSED to delete them. We will see how the customer service line of this company responds tomorrow morning when I demand my refund back. I would recommend avoiding this lazy company that could not carry a flashlight with them to see if cars had badges in the middle of the night.

Ch
Review №19

Reasonably priced, very personable, they keep you informed...just feel good when you leave, like youve NOT been ripped-off. Been going there with our familys 3 cars for ~5 years and will keep going.

Za
Review №20

Had more flat tires replaced here in the past two weeks then I care to admit... they were more then accommodating...

An
Review №21

Great Place. Will be going back for any towing service.

Ja
Review №22

Very bad experience the last time there

Lu
Review №23

Great employees . Great trucks & great service! .

Qu
Review №24

They driver purposely towed my car first because of the snow even though I was right outside my car about to clean it off to move it. He hooked my car up in drove off all while I was standing right by my car.

Ne
Review №25

Every single time I have had to deal with these guys the experience is beyond horrible. Each one of these lazy workers have bad attitudes for no reason.

An
Review №26

Reliable Towing Company

N.
Review №27

Thank you.

Da
Review №28

Awesome Service

Information
6 Photos
28 Comments
3.4 Rating
  • Address:760 Tolland St, East Hartford, CT 06108, United States
  • Site:http://www.tollandautomotive.com/
  • Phone:+1 860-289-7797
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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