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Haven Smoke & Vape
1804 N Pointe Dr STE E, Durham, NC 27705, United States
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Haven Smoke & Vape
Comments
Aa
Review №1

Nice and clean. Wide selection. Unfortunately, prices seem to be 20-40% above the manufacturer’s suggested retail price on many products—and they won’t budge. Be careful!

Ch
Review №2

Nice clean and spacious shop. Great selection of vape products. Lots of hookah and smoke products. Looked like a great selection of CBD products also. Will definitely recommend and return!

s
Review №3

They have a good selection of juices and devices, but over the past few months their service has gone downhill. They give me the wrong items for my vape every time I go, they don’t know what coils or pods go to which devices. It’s a hassle more than anything. The employees don’t know very much about their job, at least the ones I’ve dealt with.

Ge
Review №4

Really nice and very educated staff and the prices are very reasonable!

Ja
Review №5

This is Haven Smoke and Vapes second location, but the first one Ive been to. I have to say I love it! They are going to be one of my go to shops for vape supplies, the occasional premium cigarette or cigar, and any tabaco device I need. What I love about them is that are authentically Durham. This isnt some corporate shop. These guys are from here, they started a small business, and theyre making it work.Friendly environment, excellent customer service, and a range of supplies. Im including a sheer ton of pictures because I really want to promote these guys, theyve turned me into a fan. First of all, as much as I might enjoy their competition now and again, corporate isnt ever going to beat local in my book. Id argue it shouldnt yours either. Secondly, their prices hit the right mark, and chances are youre paying way too much for your vapor fluid elsewhere. This is because theyre gathering some of the best independent brands in the business to their store. I have to recommend the Reds brand of fruit flavors myself, but dont go buy them all, leave some for me! The Aqua brand has also been pleasant!The thing is, there are so many to try from. So many vapor juices from all the labels out there. You really can find about anything you want. Chances are, the flavor youre looking for is going to be at Haven Smoke and Vape.As to the tabaco supplies, theyve got quality premium cigarettes. I was eyeballing the cloves, because I was remembering how I liked one now and again back in the day. The humidor looks amazing, and as theyre expanding into the location its just going to get more full. The hookahs and other smoking devices look top shelf, and the thing is, there are a TON of them, so if thats your thing, come take a look. I dont know much about them myself, but it looks like the Shangri-La for such things.Anyway, an exhaustive review I know, but I really dig these guys and I wish them the best. Its hard to succeed as a small business and we need more of em. Go give Haven Smoke and Vape a try!

Mo
Review №6

I bought a new cbd pen , it didnt pull or work at all no smoke , changed it out and got another “new” one now when i hit this one oil is coming out while i hit it

An
Review №7

They are very helpful and attentive to your needs, they explain how the equipment works & very efficient & courteous.

Ad
Review №8

This store is really Bad... Bought my vape from them today, and the vape didnt work at all. I went back to ask them for a replacement. They said that they are not responsible. Such a shame,Ive been shopping there for over a year and that is it.They are Fraudsters. Really bad experience today. I recommend you guys not to stop by there and to buy from another shop.

Su
Review №9

I bought several devices from this store. None of which worked. I returned to the store to exchange defective item and was denied. Store encouraged me to buy a more expensive item. I called to speak to the Manager and was told they were not available. I asked them to relay my message and have Manager return my call. They refused.I do not reccomend this store.

Mr
Review №10

Cant say nothing bad about this store

Ma
Review №11

Mostly great employees there. Sunday my purchase never got the rewards points added. My rewards points have been added. I will be returning to this store. Thank you Haven! Good customer service keeps customers.

Ma
Review №12

Staff are extremely helpful and friendly. They have a wide variety of vape products and at great prices. It is my new favorite vape store!

Ke
Review №13

This place has just the right balance of friendliness and professionalism, which is not easy to do considering the kind of merchandise on hand. Honestly, pretty much every person who walks in the door is an addict. We know it. We all know that weve come to purchase poison. So, nah, nobody should be happy to see you walking into a suicide machine, but if you are going to do it anyway, its nice that theyve learned your weapon of choice.

Ma
Review №14

If you look a reviewer will tell you more than once they sell used products.... BIG FACTS.

Vi
Review №15

Super helpful place. They have anything you could possibly need for tobacco smoking purposes. The staff is always helpful, the area is always clean, and you’ll leave with a smile on your face for sure!

su
Review №16

I love their scented cones.

Je
Review №17

This place is AWESOME! VERY helpful staff ( Nate was great!) and very cool shop, ALOT of variety for your needs

Ju
Review №18

Super nice and knowledgeable staff always make it a good experience. Stopped here one day because I forgot to go by my normal shop on the way home - glad I did! I’m a regular now. Good selection and clean, organized shop. Keep an ear out for the playlists, you can always tell who’s working by the tunes!

Le
Review №19

Friendly service and great selection of anything related to their name! Prices on some products are high, but it can be worth the convenience of not waiting for an online delivery. Try the Stig!

Ha
Review №20

Love these guys! The staff is so friendly and helpful. Very very reasonably priced. My go-to vape shop.

Ni
Review №21

Great shop for all your smoke and vape needs. Beyond friendly staff and their prices are very reasonable. This will be my go-to shop from now on!

Li
Review №22

Awesome customer service. Shane is very knowledgeable. I recommend this store!

St
Review №23

Very knowledgeable and very professional. Great prices and good selection.

Ro
Review №24

Everytime I come in Im greeted kindly and the staff are very knowledgeable in helping for what you are looking for

Ch
Review №25

Horrible customer service 4/9/2019 10:52 amIt was relayed to me that if the CBD oil that I purchased on 04/05/2019 didnt give me a relaxing sensation as promise, that I would be able to swap out the original purchase with a new purchase. However, after speaking with Mr. Shane who indicated that he spoke with his boss verifying that its nothing they can do to resolve this matter leaving me with a non-promising product. I would think twice before coming to the store when considering purchasing CBD oil or any other products. After today I would never step foot in this facility ever again.- Chris

St
Review №26

Awesome 👌

Ky
Review №27

Good people and prices. Lots of options for vape equipment and liquid. Worth checking out

Ja
Review №28

Nice place friendly people

Ke
Review №29

Clean awesome shop they guy running the place was so friendly and knew a lot about his products

Ha
Review №30

The store is very dirty and disrespectful co workers gave me a attitude prices are very high don’t suggest anybody to go there never

L
Review №31

Great place for vape supplies. Prices are fair and the staff is great.

Ja
Review №32

Helpful staff , reasonably priced merchandise.

Ca
Review №33

Best shop for any tobacco and vape needs in the Raleigh/Durham area. The prices are cheaper than any other shop no question about it and their products are superior in every way to any other shop because they actually order quality products and the most up to date products and liquids that can be found on the market...oh and did I mention the glass section that is damn close to the size of most other vape shops in the surrounding areas!

am
Review №34

One of my favorite vape stores

Ha
Review №35

Highly recommend, Nate (haven worker) helped me find everything and was very knowledgeable. Five stars

Do
Review №36

Great prices on juice, CBS bud that does what is intended. Nice knowledgable staff.

Br
Review №37

Best smoke shop in the area, dont go to avail smoke its super corporate and the people are weird . Haven smoke has everything you need and more. There glass slection is top shelf, the vape selection is top shelf they have drinks, smokes, kratom, papers, cigars, etc.. and the staff is extremely friendly. Deffinitly recommend this shop

Ja
Review №38

Great place for buying all your smoke needs

Ja
Review №39

Nice place wide selection helpful staff

Ha
Review №40

I have been here multiple times sense they have opened this location and I can say that every time I come in they are happy to see me as a customer and a friend. They have the cheapest prices for E juice in the Raleigh Durham area and have a wide selection of ejuice and their hardware is coming in daily and have great prices I would highly recommend coming here for your vape needs.

Pa
Review №41

Great new location. Nice staff. Huge glass and vape selection.

Al
Review №42

Driving thru town needed some vape supplies. Friendly helpful and a really cool looking store.

Cr
Review №43

Friendly staff and they always have what Im looking for.

li
Review №44

They know their stuff and grate people

Pr
Review №45

They sell used products!!!! Its not a smart idea

Ap
Review №46

Staff wasn’t knowledgeable at all about their detox products

Jo
Review №47

They carry ALL of the Candy King lines!

Ja
Review №48

Everything you need

Information
32 Photos
48 Comments
4.5 Rating
  • Address:1804 N Pointe Dr STE E, Durham, NC 27705, United States
  • Phone:+1 984-439-2536
Categories
  • Cigar shop
  • Tobacco shop
  • Hookah store
  • Vaporizer store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:12–8PM
  • Sunday:10AM–9PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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