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Extra Space Storage
4444 N Shallowford Rd, Dunwoody, GA 30338, United States
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Extra Space Storage
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Ja
Review №1

Jonathan was extremely helpful, professional And pleasant to work with. We look forward to seeing him again!!

An
Review №2

Chris Super Awesome Guy!! Love it here at Extra Space he makes us feel at home! Thanks Extra Space

La
Review №3

Meagan was amazing and super helpful. Property is clean, well maintained and convenient.

Mo
Review №4

Jonathan, Johnathan, Johnathan!!! What an awesome employee. I contacted Extra Space Storage to inquire about downsizing from two 10x15 units to a single smaller unit, when I would have the pleasure of speaking with Johnathan.Johnathan was not only pleasant, he actually knew how to process this type of request, and to top it all off, did it expeditiously.Because Johnathan was able to process the downsize and transfer, I could continue planning with my movers who needed to know how much furniture was being moved out verses what was remaining in storage. It all worked out as planned, and all THANKS to Johnathan for his quick thinking and knowledge.

B
Review №5

Many thanks to assistant manager Jonathan Boyd for his exceptional service and assistance in helping me get into my unit when I lost my keys. He had such a great attitude and professionalism and made a difficult situation easy and did it with a smile!!

ca
Review №6

Meagan went above and beyond to make sure we found the unit/units we needed! She and Jonathon got us processed quickly and were extremely kind throughout our entire visit! Phenomenal customer service at this location!

Sh
Review №7

Great experience! Johnathon was so helpful and super friendly. I would recommend.

Lo
Review №8

Jonathan was ABSOLUTELY phenomenal in answering ALL of my questions and concerns! I would definitely use and recommend this facility for future use!

Ed
Review №9

Very Helpful and courteous. Was very easy to find unit, and very clean.

St
Review №10

This was by far the most helpful staff and most well kept facility I have ever stored with. They made my wife and I feel comfortable, helped us with every aspect of our move and Meagan was an exceptional employee who wowed us with creating a great guest experience for us. If you are looking for a place to store, call Meagan and use this location!

Wh
Review №11

I like how clean the place feels. I rented a storage unit for what I know will only be a few weeks while we move my mom. Went in today and Holly was so helpful. I had a couple of questions and she helped me understand what my best options were.

It
Review №12

Megan was amazing with helping me upgrade my storage unit! She was so kind and informative with finding the perfect unit for everything I needed. Definitely made my moving process a breeze! Thank you Megan!

B
Review №13

Jonathan was very helpful and professional. Highly recommend.⭐️⭐️⭐️⭐️⭐️

I
Review №14

This location is very convenient for us and the online system for selecting a unit is very user friendly. The entire process took just minutes to complete. I quickly received a text with my access information. When I arrived at the facility, my code worked as expected and when I made it to the unit, there was a welcoming note, lock and brochure with helpful tips. This place was immaculately clean and has been every time we have returned.

Ma
Review №15

Great customer service and easy to get started. Site is clean and safe.

Ma
Review №16

Holly was great! Very easy process, she was very helpful and reassuring. Clean facility and they have moving carts and great rates. If you need a home for your belongings for a couple months, a year, whatever! Choose this place!

Co
Review №17

Johnathon was extremely helpful throughout the whole process. Definitely recommend this location.

Jo
Review №18

Pretty painless move. Friendly staff. Reasonable rates, though I was informed my rent will likely go up in the future, which is to be expected.

Ne
Review №19

Such an easy process! Excellent facility - very clean and spacious. Service was great as well, Holly was super nice and efficient. Highly recommend this location and I will certainly use the ExtraSpace brand for future needs.

Ta
Review №20

The customer service was fantastic! The staff Holly and Megan were extremely courteous! It only took 15 mins to get my unit. I answered a few questions and was ready to move in. This location met my expectations and is safe and clean! Its also convenient!

Aa
Review №21

Customer service was great. They two ladies was very accommodating and help i wish i knew their names. Great service.

S
Review №22

My experience acquiring a storage unit was trouble free. Holly did an extraordinary job from the beginning of the process to the walkthrough of my unit. I highly recommend this location for your storage needs.

Is
Review №23

This place was amazing! Open 24 hour, and always clean. This was great experience!!

Ks
Review №24

My experience of renting with ExtraSpace Storage was so smooth! It felt as if I was talking to a friend. Holly, the manager for this location, really knows what she is doing. She had answers to all the questions and concerns I had. Since I was doing it for the first time, I had too many of them, but she made sure to address all of them! I am a happy customer, for life!!

Kr
Review №25

The place is clean and secure! Staff is wonderful to work with!

Na
Review №26

Megan was amazing and she understands the importance of customer service and I really appreciate her she went above and beyond

Ma
Review №27

Holly was wonderful to work with and vary accommodating. Storage facility is very clean and safe. Very pleased overall.

Mi
Review №28

The cities are very well kept and maintained. Online Process very simple straightforward and easy

Ch
Review №29

Meagan was amazing from start to finish. Top tier customer service.

Lo
Review №30

Easy to do and explained well by Holly and Megan. they were thorough and covered everything

Mi
Review №31

Hannah stopped to ask about our moving experience. Weve really enjoyed Extra Space. The move was simple and our space is exactly what we needed. Hannah is always so kind and a friendly face to speak to whenever we see her.

Mi
Review №32

Easy process to rent a unit. Clean, secure and climate controlled facility. Definitely recommend this location.

An
Review №33

Amazing move in experience! very well run

Sy
Review №34

As a new customer of Extra Space Storage, I have found the staff and facilities both to be excellent. Hanna rented me a great unit and Dana answered my follow-up questions on the phone! They both were very friendly and helpful!

Br
Review №35

I was able to lock in a great rate online and had a great costumer service experience at the local store. My unit is easily accessible and the perfect size. I am pleased with my experience!

Fr
Review №36

Helpful national call support. Welcoming local manager. Very clean building and unit in a convenient location. Large elevator, well lit facility. Ample parking. Highly recommend!

Ja
Review №37

So far so good! No complaints!

Ma
Review №38

Overall a good experience. The team is very attentive and professional. I reserved my locker online and they followed up with a call just to make sure everything was on track for my move in date. When I arrived I was greeted by an extremely warm and welcoming individual (Hannah) who quickly ushered me through the registration process. The unit and overall facility is extremely clean. This is my second time using Extra Space at two different locations and I’d recommend them.

Do
Review №39

All of our questions were answered and all of our storage needs met. The location is close, well lit and clean. Access to out storage bay is easy, so bringing items in to store is simple. We’re very happy with our choice and our garage looks much better too! 😁

Ro
Review №40

Megan was very knowledgeable and eager to assist me in my storage needs. She worked hard to make sure my decided on unit offered me all the space I required.

Mi
Review №41

So far its been everything as promised. Gate codes and entry codes work perfectly. Facility is clean and well lit and overall security of the facility feels sound. Definitely happy with the choice to store here.

Le
Review №42

Hannahs customer service skills are top notch! Always happy to see a warm face.

Br
Review №43

If you have a need to store stuff, this place had got you covered!

Ja
Review №44

After almost making the mistake of booking with another storage provider that had terrible reviews, I found this location. I made a reservation and in a matter of minutes Hannah called me. This location is very clean and I felt safe leaving my things there. The dollies are available for free and you have the option to buy your own lock. Hannah was great, very friendly and welcoming. I would trust her with my life.

Ty
Review №45

Very nice and seamless transaction.

Gr
Review №46

Extremely clean and secure. Easy access to storage area. Nice touch of having on-site roller sleds to help with unload of U-Haul and items in SUV. On site staff (Hannah) is very nice and accommodating.

Ro
Review №47

Great experience. The unit was nice, very clean, easy to access, well lit, and unit location is near the elevator. The site manager was helpful and very friendly. I would recommend this space to others..

Br
Review №48

This property is definitely tens across the board. Everything exceeds expectations very clean, well lite, feels safe and secure. And the staff is friendly, knowledgeable and go that extra mile to make you feel welcomed.

Pa
Review №49

Hannah is the best. She is personal, relatable and truly wants to accommodate your needs. You are in great hands with Hannah. Thank you so much, you are awesome and were truly the blessing that I needed in the midst of all the moving madness I was experiencing. Hannah, I appreciate your kind acts and gestures. Extra Space storage is lucky to have you representing its brand and company. Thank you again, and I cant thank you enough. Gob bless you.I also want to mention that the facility is clean and very well lit. That was important to me after reading horror stories regarding other storage companies. Hannah is also extremely thorough. I moved in after business hours, and put my lock on the unit the wrong way. The next morning she called me to notify me, so that I could securely lock my unit the correct way. This let’s me know that she takes pride in her job and actually does walk the facility to ensure that your personal items are safe. Thank you again.

La
Review №50

Hannah always answers all our questions. Storage is clean and easy to access.

Sh
Review №51

The facility was clean and cool.

Ju
Review №52

I stopped in earlier to confirm space. Hannah went above and beyond to make sure i was selecting the correct unit.Very knowledgeable, friendly and cheerful.If you r looking for a place to store come here. There is a light to get in out of the complex. And Hannah is here to help you.

Ri
Review №53

Clean, reasonably priced, well lite, accessible

Ti
Review №54

I enjoyed the customer service from beginning to end. They have an amazingly professional and vibrant staff who were very knowledgeable and attentive to my needs. The building is very neatly designed and organized as well. I had a great experience.

Ma
Review №55

Hannah was great! The facility is stunning! We’ve rented with several other companies over the years, included two others in the Chamblee/Dunwoody area, and this is by far the best! Really easy to get in and out of and everything is spotlessly clean.

Ri
Review №56

Incredible introductory rates because its still new. If the service is needed, jump on it

Ha
Review №57

Fast, knowledgeable service.

Li
Review №58

Hannah was awesome! I told her what size unit I needed and she held it for me until I could come in and pay for it. She explained the contract and all of the rules and answered all of my questions very thoroughly. The facility is very very clean.

Do
Review №59

Great Customer Service, first month free, very clean, month to month, no lease. convenient location off 285.

C
Review №60

I had such a quick and easy experience with Extra Space Storage. Id highly recommend the Dunwoody location and this company.

Ca
Review №61

Clean and very easy to access.

Jo
Review №62

Great place, the manager Hannah is extremely helpful.

Je
Review №63

Great place awesome management, great customer service l!

Ki
Review №64

Hannah made the whole experience enjoyable. I would recommend this location to anyone.

Ar
Review №65

Shares provided exceptional customer service!

A
Review №66

Super friendly staff, efficient leasing process, clean and convenient facilities!! Wonderful experience.

Al
Review №67

Beautiful property. Super friendly staff. Hannah was all smiles.

Ro
Review №68

I meet with Hannah Conley She’s very friendly and very knowledgeable, great customer service!

Jo
Review №69

Hannah is very sweet. Always smiling and happy to be here.

D
Review №70

Facility is new. Very clean. Manager is nice.

Ba
Review №71

Customer service was very good very clean and organized

Li
Review №72

Clean. Great Location.

AR
Review №73

Clean and safe

Mi
Review №74

Meagan was very helpful. She is so sweet and made my process so easy and comfortable. I appreciate her very much. She definitely took my stress away. Thank you so much Meagan.

AR
Review №75

I really appreciate the great service. Thank you Meagan Lee for the help.

Information
27 Photos
75 Comments
5 Rating
  • Address:4444 N Shallowford Rd, Dunwoody, GA 30338, United States
  • Site:https://www.extraspace.com/storage/facilities/us/georgia/dunwoody/1000001486/?cid=org%3A%3Amaps&utm_source=google&utm_medium=organic&utm_campaign=org%3A%3Amaps&y_source=1_MTUwMTgwNDgtNzE1LWxvY2F0aW9uLmdvb2dsZV93ZWJzaXRlX292ZXJyaWRl
  • Phone:+1 770-884-1318
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–1:30PM
  • Saturday:Closed
  • Sunday:9AM–5:30PM
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