Today was my first time visiting the deli.....I took my boyfriend on an old fashioned date.... the ambience was exactly what I had envisioned by the information provided on the website....we enjoyed everything about this place..... the staff was so friendly.... when bringing out my food.... the staffer said,Hey Rose!!! in the sweetest voice...all I could do was smile and say, Hey!!! and laugh.... this was a nice find.... and I want to make this one of our go to places!?!??

Long time favorite spot for Duncanville residents. Even if you go in just to look around I bet you wont be able to resist the diner. They gave lots of sandwich options and a larege selection if Blue Bell ice cream! Homemade baked goods like pies, cookies and brownies good enough to make adult feel like a kid again.

We are very happy with Ben Franklin Apothecary! Their staff are all very professional, friendly and helpful without fail. In fact, with our insurance we actually pay a little more to use this pharmacy but it is more than worth it because of the quality of the experience. They helped us out years ago when other area pharmacies were not able to provide a needed medication and we have been loyal customers ever since.

My mom went to go get my 2 month old medication my mom wanted to know why it wasn’t covered so the lady that I guess runs the pharmacy older black lady tells my mom when she pays for it then she will answer that question that’s bad customer service and also acts like it wasn’t important to fill prescription like lady why are you even working there if your going to be rude and carry on the way you do just retire cause your service is horrible I should have known it was going to be horrible when I dropped prescription to her and rudely tells me she didn’t have time for nothing when I asked how long it will be smh I don’t recommend this pharmacy!!!!!!

Spoke to them on phone but still very polite and gave me good advice.

10/5 stars. This place is a real gem.

My name is Koann Brewer I went for the first time it like u was in heaven so comfortable and cosy the Pharmacy department was so sweet and nice and the whole store was like family the business is a 5 star to me I Love It Very Very Much ,U dont find people like this anymore they will always get my business and filling my meds Thank U JesusChrist.

I have loved Ben Franklin for DECADES! The owners and employees are always so nice. Its my go-to place for gifts, and my mother ALWAYS uses the pharmacy. MY VERY FAVORITE IS THE KITCHENS DELI, however. Best sandwiches, soups and desserts around.

Need a different more relaxing shopping experience? Need a prescription filled? Need your tummy filled with deliciousness? THIS is the place to go! Great little lunch counter in the back (try the pimento cheese, its the best Ive ever had!). They have tons of items you didnt know you needed. Do you quilt? They have one section full, but well organized, of things for that! This is a hidden little gem in Duncanville and youll be glad you stopped in, if for nothing other than a Real fountain soda and some delicious fudge! Yummm!

Everything I do at Ben Franklin is always a enjoyable experience, from timely and efficiently getting prescriptions, to dining, to finding just the right thing I need. Some of those services have come at extremely stressful times when you need people you can count on. The staff is always helpful.

I am very happy with Ben Franklin Apothecary! The staff is very nice. Plus, they know me by name. This is the best Pharmacy, I know of!

Phenomenal Staff and Service! I started using this pharmacy when I lived in Duncanville. Immediately, I was impressed with the staff. I moved to Frisco last August and I drive an hour one way so that I can continue to do business with them. There is just no comparison between the national chains and Ben Franklin.

Ben Franklin Pharmacy has the best most courteous and knowledgeable Pharmacy staff weve ever had the pleasure meeting. I can pick up the phone and call them and they will always know my daughters prescriptions history. They are so so helpful.

Had a great lunch at the Deli Counter. Then shopped in the quilt shop and found just what I wanted/needed. ;-)

Pharmacist was condensing when I requested a product.

The people at Ben Franklin are always helpful and polite. They have been open in all departments throughout this pandemic and worked hard to keep their customers and associates safe. I appreciate their diligence.

Good food

There is no other business like this wonderful place! I always find unique gifts for my hard to shop for family- things I never would have thought of until I see it on the shelf. Im always greeted, and every single employee seems genuinely happy to be there and eager to help. The quilt shop not only has EVERYTHING Ive needed for crafting, but Ive never left without a memorable conversation, tips, advice, and resources that have made all my projects better. No matter what kind of mood Im in when I arrive, I always leave happy and inspired. This place is special for the unique things you can buy, but the employees make it nothing short of a magical shopping experience. You wont get that at Walmart.

I bought fabric and was pleased with the assistance and interest that was taken in my project. Love your store.

I like the email notices that prescriptions are ready. For me, I only need one notice when all prescriptions are ready. This saves both of a phone call.I love the staff members. Everyone is nice and helpful. Love the deli.

Staff through out the store are unfailing courteous and friendly. Its my favorite place to buy. - P. M. Davis

I have been using Ben Franklin for years and would never think of going any place else. They have always been so very helpful.

I love shopping in the quilt shop; there is a good variety of fabrics from which to choose. Ragi is very experienced in the quilting field and is always cheerful and helpful.

They are always friendly and helpful. They carry things that you can find many places any more.

I have been coming her for years to get my compounded prescriptions. Everyone is so friendly.

This is a delightful place to visit. The sandwich shop is delicious and shopping the various gifty areas always brings a surprise. My favorite is the quilt shop. Looking forward to visiting again.

Being here today brought back so many memories for me and my husband EVERYONE EVERYTHING was so fantastic I went shopping crazy the food wasGREAT you cant miss if you stop by here. Thanks for everything. Ivette in the pharmacy was so sweet later she waited on me in the deli above and beyond is not the word for her she shown to be the best clerk Ive seen a a long time.

I found the pharmacy helpful in contacting my doctors for refills and in emailing me when the prescriptions were ready. They offer delivery or curbside pickup.

Great store for all your needs!!!! Great service! Great food! Yummy delicious milkshakes....happy hour starts at 3, I think!

My favorite is the deli with the sandwiches and ice cream. My other also likes the quilt shop. She has taken classes at the quilt shop and has enjoyed them!

Jerry their friendly employee helped me with my call and answered all my questions.All their employees make it a point to greet you when you arrive in the store. Everyone is quite friendly and helpful with whatever you’re looking for.Great place to have a fun lunch in an old time atmosphere..

Ben Franklin is a fun place to shop lots of unique items. I love the old timey atmosphere. The employees are always friendly and the store is always clean. I am not impressed with the deli as the food is not consistent. When you order something it should be the same every time you come in but here it is different depending on who makes it

I love this store. They have everything you can think of and lots of stuff youve probably forgotten about. The deli has great food and a great atmosphere (yes, they also deliver). The pharmacy is also very convenient and courteous. Their employees are friendly and if youre looking for hard to find items, they either have it or can probably order it for you. They are a registered State of Texas historical site and have been a family-owned, local-community business for over 50 years.

I cannot say enough nice things about this pharmacy. They are kind, understanding and compassionate. You do NOT find this type of establishment ever anymore and I am so very grateful to them. Mary is an angel :)

Always helpful and friendly. Deli has great food. No wait for prescriptions.

Friendly, home town service. They carry a variety of items that are hard to find today. The sewing center and candy counter are really good.

I went to this place yesterday and I had to return today. I ate at the deli, the food was delicious American style. Very very good service. The store is neat, clean, and it offers a variety of. High quality items. I love the old style feel of it. Its like going back in time. I made the mistake to buy gummies from them. I cannot stop eating them. And I really dont need more sugar😌

Super place to find fabrics for quilting, sewing lessons, unique gifts, cafe to sit and eat a wonderful lunch or take it to go! Ice cream too! Customer service is 5 star!!

First time here and it will be the last time. Visited the pharmacy during this experience. I was told the items would be ready after 5pm. Arrive ten min before 7pm, I was told it still was not ready. The pharmacy appeared unprepared and unorganized. The pharmacy techs just seemed so clueless.

I love shopping for fabric here! Great food too!

Friendly, courteous service! Always greeted with a welcome.

Nice place, good food, and nice local items.

I found this store while visiting from North Carolina. It was WONDERFUL! They have a great selection of gifts and the diner was so nostalgic. The food was very good and so was the service...each of my 3 visits there that week.My mom is disabled and lives nearby. The staff was very nice and the dining area had plenty of room for my mothers wheelchair. I can call the store and have anything delivered to her; not only prescriptions, but also gifts and yummy things from the diner/bakery. You have got to try the cookies!

Love to this place! The food is great and it is so fun to shop around while you wait for your food!

Loved this place! Really nice people! Good food and desserts plus a bunch of cute gifts! Cant wait to come again!!

Love this place it is my number one go to. From food from the deli to hard to find gifts. One of the reasons I love working in Duncanville.

The BF Apothecary is Second-to-None. They continue to have what my wife and I need in what quantity we need it. Weve been doing business with them for years, Ive just now gotten around to writing a review. Thanks BFA!

Pleased that a fabric was made available to order.

Good home town atmosphere... Good eats

Many, many years ago I walked to this place from Westmoreland and found a backpack with a bald eagle on it. It was black and hot on my back, but that symbol meant someone was always with me.When I was a kid, Ben Franklin was near the Piggly Wiggly at Kiest & Polk where I lived. We did our chores all week to get allowances and spend it at Ben Franklins 5&10 cent store. Its a long kid story about saving, wishing and hoping come Christmas.....

Always great fun. Great service as well as good food.

Love the food. The rest of the store is well done.

I used to love coming here. But the prices are starting to get ridiculous and they are always out of everything I want. To top it off they seem to always to get my bread wrong. I order wheatberry bread and they give me wheat.

More than just a pharmacy. Has a diner too

Friendly and helpful in all areas.

Great pharmacy and store! Old fashion drug store.

Good sandwiches and shakes. Nice people!

I love this place!

Very goodEveryone is very nice.Joe Parsons

I love this place, fun to shop for gifts and delicious food to eat right there

Im never disappointed when I go shopping for the holidays and the food is excellent !! :)))))

Growing up in Duncanville, i frequented this plan back in the 80s. I bought Garbage Pail Kids a lot. I took my kids here a couple of years ago and the look is different but it still feels the same. Like an old church lol.

The people there are super nice and very helpful.

Fabric, crafts, nick-nacks, garden decor, and snack bar!

I just love Ben Franklin, they have everything.

AlwAys a fun shop to look through

Employees helpful and friendly

I usually love this place but today I went to eat at the diner and the cashier was so rude to me for no reason she forgot my chips and when I told her she got so angry and came and slammed them on my table then I heard some chirping in the roof like a rodent was in the vent area we told the guy in the front that works there and he said it was the a/c unit well anyways that’s gross I think I rather not eat there again.

Service is amazing and the food was really great.

Dan in the pharmacy lacks telephone etiquette. So rude and negative. YUCK

Everyone is friendly and helpful.

Love the freshness of their food

Great place!