Been getting furniture here for 10yrs . In love with my bedroom set. Cost about $2800 for set chest included which is average but Its the best looking set Ive ever seen. Easily worth $4500. Found it on their website and bought the last one. Good customer service. Nice family owned business

This is my store. Ive been coming here since they were a hole in the wall next to the bizarre years ago. I have decorated my entire house from this store. Its family owned, they offer discounts, layaways and finance for quality furniture. Why wouldnt this be the place.. If youre ever on that side of town or you just want to take a drive and check them out, I promise you wont be disappointed. Im planning to turn my garage into a gameroom. Check out what I saw. Motorcycle lovers this is for you. A real life motorcycle bar. Im not a fan of motorcycles myself but this is just too cool to pass up. Thanks for taking the time to read my postT. Jones signing out

Found the perfect pieces to redo my living room. Loved the prices and selections. Definitely going back.

The young black lady very helpful great customer service

Purchase was relaxing with little stress.Great price and knowledge of furniture.Took time with us let us browse selections.Would definitely go back for additional furniture selections.

Beautiful furnishings. Great selection of furniture and decor items.

The prices have skyrocketed. Im guessing as a result of the pandemic. I personally dont think the furniture is quality enough for the prices theyre charging. Also, the staff was very friendly and helpful. One associate Molly went the extra mile to answer questions and getting assistance to double check info she shared.

Good customer service, friendly staff! Mrs Martinez was an amazing salesperson..., & I love the fact that they will do a price match on similar items!!!

Awesome furniture and great prices. Found some pieces that were more expensive at other furniture stores. Great personalized shopping experience. Expert sales team!

They have QUALITY FURNITURE at reasonable prices. Easy to get financing & 90 day same as cash! If you have ANY issues they are more than willing to resolve them. Its an old fashioned style business where customer service still means something! 🤗

Super customer service and C. D. C guide lines followed and obeyed. Reasonable prices and right now offering $3000 credit with any credit score. FYI

I always purchase something at this store. Love it. Now I am bother because accent pieces cannot be put up in layaway.

They havent had merchandise in stock for months but will not tell you that when you request information through email about a certain product. They just dont answer the question so you have to stop by their store, only for them to say its on back order....not sure when.

Molly answered all of our questions and was very up front about their inventory and future shipments. She checked in on us throughout our visit!

Bought all my furniture there and it last forever.Bedroom set still looks good after 15 years.

I really love that orange furniture and I need dinette to

I will no longer give my Hard Earn Money to a Companies for their Poor Customer Service, when you say things that dont make sense, trying the gas light the situation, and when I come back with a reply dont get mad. Speaking over me as if I havent shop and gave this store plenty of money for goods. I dont like it when you tell me someone will call me back and I have to end up calling you. I dont care how mad you get, my complaint is just that, so say what you mean and do what you say. Simple....I will never again.......and now that you have called me back, you want to send someone to my home, but they are out sick and when they come back he will call you, and he did three weeks from me making this post, and calls me as if we are good friends and he wanted to stop by that day. Not to schedule some time, but like right now. I seen the same sectional over at BT Furniture and it sat better the quality was made better, the the pillows were full, I have a poor made one, and this company seems to not to care, I dont know the tech is going to fix, is he going to rip it to pieces and make it over in the living area, I dont understand. But what is understood I will never shop here again, and I suggest just beware of furniture that cost around $1,100 to you when they may have paid $200.00.

Very impressive furniture, some unique pieces and good, efficient service and delivery if required...

People were nice and it was a little tight backing but doable

Nice furniture. Reasonable prices. Friendly and professional people. Great location, off of highway 67.

Friendly Staff and Unique Items. Its a one stopper in shopping! Will be purchasing more items.

Great service. Very nice service and great furniture.

Ive been here several times for furniture. Their prices are good, their furniture is good quality and their delivery rates are lower than other furniture stores Ive shopped at in the past. They dont follow you throughout the store trying to make a sale but they make themselves available if you have questions. Their sale reps allow you to shop or window shop in peace.

Great first time experience...will recommended to all my friends and family.

We’ve purchased from here many times over several years. Love the layaway and delivery options. Everyone is friendly and helpful, and never ‘pushy’. Kevin recently helped us a few weeks ago with an item we found online, yet not in the store. He was patient, and although he had to search, he found what we wanted. Thank you Kevin!!!!Everyone we’ve ever worked with here has been equally knowledgeable, accommodating, and helpful.Great store!

I’ve ordered most of my furniture from this store and I am never unsatisfied! Customer service is top notch every time we speak to someone at the store and when they deliver our furniture. The store is also owned and run by family.

Love this place have everything you need

I just simply love this place for so many reasons! Awesome Knowledgeable Staff, Awesome Furniture Choices and so many Awesome Choice’s. Customer for life.

Love this place...

Love this family owned furniture store. Great selection for bedroom, living room and specialty pieces.

I just walked around the store TWICE looking to purchase a recliner & love seat as well as a tv/fireplace combo , I was neither acknowledged or asked if I needed help I even sat down at the self help next to two reps , still no acknowledgement so I got up and walked out , I’ll spend my money elsewhere .

Always nice, clean, and the people are respectful.

I’ve been a customer to them for at least 8 years. I will never go anywhere else. My whole place is furnished through them! I highly recommend. Very frequently/helpful staff

A great place to shop. Even though l was just window shopping, the salesman Joe was very helpful & new his stuff well. And l didnt forget to ask for a business card wish he was happy to retrieve for me. 😃😀

Purchased furniture from them years ago and my furniture was beautiful. The sales rep that assisted me was very understanding and patient with me making sure I get the best. Looking to move again soon and definitely shopping here again

Customer Service is Excellent Great prices and good Quality Funiture we will go back

Salesman was very knowledgeable and open to answer my 1000 questions! Everything we want to purchase is in stock and ready for delivery

Liked

So far Ive only looked around, I havent purchased anything from there as of yet. I was looking for living room suites and what Ive seen there looked very nice with reasonable prices.

I give the store a 5 because the guys there are great. But i was due to have my furniture delivered today and the place is close. I have no number to contact no one. They told me my things will be delivered between 2 to 7. Its now 6:15 .and no one has showed up or call.

Everything in one place

Great stuff go shop.

Friendly staff, great deals, good quality furniture ❤

I absolutely love this shop! I have been buying furniture here for the last 20 yrs. Amazing staff, quality furniture and so much to chose from. Layaway, financing and cash options are available. This my go to place for all things furniture!

The Furniture Shop is alw as ys a great experience. There customer service is #1 all the time. The quality of furniture is great. I have and will be a life long customer!!!!

I love this place. Every time we go here, we have a positive experience. Kevin is very knowledgeable of the products.

This is one of my favorite stores. They never fail at having something different that hosts that wow factor. I will always shop here, because if they dont have it...they will find it. It makes you feel special.

Good quality furniture, I bought my bedroom suit in 1993 still look good and purchased a new living room suit about 3 years ago. I definitely recommend this place. The owner and staff is extremely pleasant.

I love this store i been shopping with them over 20 when they was across from big t bazar i was greeted by the most nice twin brothers that was owers i dont shop any where else my whole house is the furniture shop nothing but the best...

Need bigger variety. But great place to shop.

My only complaint is that they pulled the old switcheroo on me with a mattress I bough. I paid for the better and received the one he told me was not that good.

Whenever you need new furniture please go to The Furniture Shop and ask for Joe he will assist you with what you need. This is my second go round and I was again pleased with the quality of service and the nice furniture. Don’t forget to ask about their financing!!!!

I love going here to look at furniture. The staff is friendly and make you feel welcome. They are eager to help as soon as you walk through the door. Their prices are reasonable.

They have beautiful things in there and they are so nice

I have been purchasing furniture from this family/ The Furniture Shop since I can remember. I know since my son was in the 7th grade he since has graduated college. Please dont get me wrong I have attempted to shop at other stores and they just dont stand up to the service that I receive from The Furniture Shop. All the salesman treat you as if they have known you, your entire life. I will forever be dedicated to this store because of the quality of service I receive. Thank you for all that you do for me and my family!

I have purchased from the Furniture Shop many times. I always go in seeking out Ms. TERESA! She has such a sweet disposition and very eager to help and assist in whatever it is Im seeking. I was in today seeking out a bed that I had never seen in the store, but guess what they had it one of the books... I love this place and it wont be my last time shopping with them!

It is not so much that I love the place but that I enjoy doing business with the staff because they are helpful, friendly and service their customers with a smile.

I just love the service the staff is always willing to help. They dont hound you on your layaways & they have a great selection to choose from. Ive furnished 2 apartments with there merchandise.

Love this store and the peoples in here

My go to shop now! Very reasonable

I’ve been a customer since 2014, always have what i need. Great customer service and i never felt cheated. I recommend this store!

Please accept my apology. This store is awesome. My previous post meant for a store in uptown cedar hill

I love this furniture store it’s awesome my home has several pieces from this store and the staff is so awesome 👏🏽 💕

I love buying furniture from here. Very family oriented atmosphere, the furniture that is offered actually sells itself, no pressure buying.I dont look anywhere else.

They are always polite and helpful. I go in at least 2 times a year to see whats available. I find pieces that are very different from other furniture stores. I purchased a sofa and love seat. Processing and delivery was done with efficiency.

Although they have nice stuff at a reasonable price. I am highly disappointed that its been 3 weeks and I still dont have my furniture.

I really wish I could upload the picture of my problem and how they tried to repair it. First let me say, Im been buying furniture from this store for over 20 years. I love the style of furniture they sale. But this last purchase has been purchase from HELL!!! The chaise to the set I bought was defected. I went to store to explain the problem. I was told someone would be at my home within two weeks. I have to admit, that someone came on 11/25. After receiving a call that the repairers was on the way, I sent my sister to my home to let them inside. they acknowledge the problem, and attempt to repair it in the most sloppy way possible. My sister complained about how unprofessional the repairs was being done on a brand new chaise, that no one had even sit on yet. This chaise cost $599.00, they refuse to fix the chaise the right way. They became upset with my sister, because of her complaining. They left the chaise in the middle of the floor turned upside down. When I came home, I called the store, talked to a gentlemen about the problem. His words to me was he had heard the store from the repairer, he was not concerned about how the repairers left the item nor was he concerned about the issue. I asked to speak to someone that could help me, that I was receiving guest in my home for Thanksgivings. I was told the whole family of owners was off today, and that the manager was at a funeral. He had no sympathy for my situation. I am handicap and does not have the energy to turn the chaise over and place it where it was before the repairer came. I had to get my neighbor to put the legs back on chaise and get it out of the middle of the floor. This is unacceptable behavior. With the chair being less than 2 weeks old, a new chaise should have been offered. I have no problem with them repairing the chaise, but my God repair it the right way. I will be updating this post, after thanksgivings, to post the final solution of this problem. They should also teach employees better phone manners, especially if the whole management team is not available.

Found my mom a beautiful sofa and two chairs. Great service in the store and the delivery team were awesome.

Bought a queen size mattress, after 4 or 5 months, it sank in the middle, they do have beautiful furniture, i have bought from them before living room, bedroom, not sure if i will buy again from them

I love this store!! I always purchase my bedroom suites and other items from here and the quality is great and so are the prices!!

They too damn high I tried to go the cheap way out I got a twin frame, twin mattress, twin boxframe full mattress its was like buying, a bedroom set

Love this furniture store purchase living room furniture and also purchasing my bedroom set as well.

Its a great place to buy furniture me and my wife have gotten our whole house furnished from them!!!

The best place to buy furniture and home goods and the best of salespeople. Its family owned and they care about their customers. Also they have law-a-way!

Great no pressure shopping. Sales staff is always friendly and gives you space to browse without lurking.

I have been to the store on several occasions, and i have purchased big ticked items each time. but today i was very disappointed no one ask if i needed any help are greeted me .

Great, friendly service. Greeted immediately by Sarah (or Sara).

Thank you all for your smile and kindness u show every time I come though the door God bless you all I love it Thanks

Its a wonderful place to shop it has what I need.

Too high, for no-name furniture.

Beautiful furniture at a reasonable cost! If you love nice stuff for your home then this is the place!

Family owned and operated...been a customer for nearly 20 years!

This is a great place to shop.

You have quite a few options to choose from. I also like it because it is not overwhelming to shop there.

Great prices very friendly & helpful staff. I like the woman that works here she is always so helpful & friendly.

Great place.. purchased several pieces of furniture. .. also has layaway

Disrespectful staff! Was told seeing I didnt pick up mattress then I would have to wait and this was the reputation of saying I was going to pick it up and didnt. Junior called me today n said they was going to delivery today and that is the reputation of not calling yesterday. Rude and disrespectful! Joe gets on the phone and worried about his staff treatment but your staff just rudely attacked me. There was no attempt for resolution until I stayed I would cut off business today and now they want to replace a mattress that has wire coming out of it.

Very nice furniture and decent prices

I have brought Livingroom and dining room furniture from them and the quality is awesome! !

They have tons of beautiful furniture and the customer service is great!

Very very good customer service Im on purchase #3 .

Picked up furniture for relative. Warehouse workers were expeditious and courteous.

This is my store, I have been patronizing them since they were in Dallas.

OMG this store haves some bad ass furniture

Great customer service and furniture.

I think I halfway live here Im ALWAYS stopping by 2 c whats new great prices & GOOD deals very friendly ppl

Ive been shopping from them for years....Theyve always been friendly and helpful

Found what I was looking for at a very very good price!

My faith has been restored in good business and customer service. Mr. Kyle Currens allowed me to exchange the horrible hard mattress for a softer mattress. He actually took the time to show me several options that would be better and allowed me the time to try out the mattresses and make a decision without rushing me. Last night I slept so much better. I did not wake up with back pain for the first time in weeks. Thank you so much for good customer service and providing a solution to my problem. I will go back and do business with the furnitue shop. The personal touch and willingness to resolve my issue made all the difference.*****I will never shop at The Furniture Shop again. I brought a Sierra Sleep mattress that was labeled plush and felt plush in the store. When the mattress was delivered to me it felt like I was sleeping on a wood plank. I called the store and went back to the store 3 days later. Turns out the side that was open to the public and not pushed against another bed was softer than the side that couldnt be accessed. The owner basically told me there was nothing they could do. I just had to wait for the bed to break down or buy a mattress topper. I paid good money for this mattress if I wanted to spend additional money for a mattress topper I would have spent additional $ for a more expensive mattress. Its weeks later and my back and neck hurts every day. I cant sleep which is why Im up at 4 am writing this review. This is definitely a lesson learned. I would never do business with is company again. I hope they enjoy this one purchase instead of the lifetime of business I was prepared to give them.

Love the family atmosphere. I buy all my furniture here!!!