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Auto Accessory & Install
198 Cedar Cross Rd, Dubuque, IA 52003, United States
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Auto Accessory & Install
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Je
Review №1

Bill and his team are fast, friendly, honest, and reliable. I experienced genuine top-notch customer service and that is hard to beat these days. Even though it was my first experience with Auto Accessory and Install, I felt like I was treated like their most valuable customer.

Pe
Review №2

Thank you for keeping my Orange 2017 Colorado in mint condition by your superb undercoating! We want to wish you a happy new year in 2020 and beyond! Great service and staff! PS hope stinky got to see Santa this year :) Robin and Pete

Ni
Review №3

These guys are amazing. Installed my remote start into my 2006 Dodge Ram 5.9L Diesel in about an hour and a half. Then after I promptly screwed it up by messing with the module, I brought it back and they fixed it in about 15 minutes. I would recommend them to anybody. Very polite. Very skilled. The owner, his daughter (the secretary) and the technician are awesome.

St
Review №4

Every time I have visited Auto Accessory & Install, I have been greeted with the most friendliest and helpful staff. My aunt was extremely pleased when she took her vehicle in and I am completely satisfied with my experience. They were able to make a hybrid sound amazing! Thanks again AAI! I will be back!

Bo
Review №5

Had my new truck rustproofed. Great people and service. Highly recommend this business!

Ri
Review №6

Ive been taking our familys cars and trucks to the new owners there since before they actually bought this particular business. He has always done a great job for us. There was never a problem with warranty work or any issues what so ever. I have to say I like the quality work that is done there by the owner and his staff. I was just there again today to have some work done. I had my windows tinted in the front of my pickup. they did a great job again. I would and have recommended this business to anyone thats looking for products that this business offers.7/18/2012, Again today Ive returned to Ruben and his staff to have my Ram rustproofing touched up. Its always nice to see a nice clean truck with any of the imperfections cleaned up. Very NICE Job once again.I cant wait to get the 98 Celica GT (thats just been completely refurbished) out for the window tinting. Also...the new speakers you put in last year during the restoration have been great. Cant tell anything has been changed by looking at it....until you fire up the stereo. Its plenty for me and works great!Last fall when the wifes remote was acting up on her car I also appreciate the very quick response and repair to correct the problem. Got to love the great service and warranty work. The price was right...NO CHARGE!

Go
Review №7

First of all I would like to say Rueben tinted my windows and did a great job. They look every bit as good as Jasons work over at professional window tint, where I normally take my vehicles. The only reason I had mine done here instead of there, was because my car was already there having other work done. Hes professional and you can tell he takes pride in his business. I would definately recommend him for tint. As i understand he is the only one in the shop who does it.I will say, the woman in the office is very nice over the phone, in person....not so much. Had several small tiffs with her, and she was rude to my wife as well. Maybe she was having a bad day...The techs are young. Nothing wrong with that, however...The one sitting in the office talking to me, with the massive chew in his lip would be offensive to an older customer, or a woman. It didnt bother ME personally but cmon man, this isnt the farm. Its an office and a showroom. He was however very friendly and seemed to know his stuff. Just being fair here....The other tech, (skinny tall guy with glasses) was also very nice. He must be the guy that does the rustproofing because he was pretty filthy. I know that this is a dirty job, so that doesnt bother me, but getting into my new car without protecting the seats in any way? Isnt there supposed to be some sort of seat cover or something? Anyways...moving on....The third tech was a total dick. He shouldnt be allowed in the office. He talked to me and my wife like we were morons, argued with me in front of another customer and was completely unprofessional. Turns out, we were right and it was HIM who didnt know what he was talking about.I thought the pricing was fair, and the work was quality. I would recommend the place, IF you can talk to the owner himself about the work you want done.

Mi
Review №8

The owner Bill is rude. Caught him yelling at a female employee until she was crying. Unprofessional all the way around. Will be taking my business elsewhere.

Information
33 Photos
8 Comments
4.4 Rating
  • Address:198 Cedar Cross Rd, Dubuque, IA 52003, United States
  • Site:http://www.autoaccessoryandinstall.com/
  • Phone:+1 563-582-0035
Categories
  • Motorcycle parts store
  • Car detailing service
  • Auto accessories wholesaler
  • RV supply store
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:Closed
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