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Shoe Carnival
555 John F Kennedy Rd, Dubuque, IA 52002, United States
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Shoe Carnival
Comments
Ri
Review №1

Got two pairs of shoes and one pair of boots for a reasonable price! Definitely will be going back.

Je
Review №2

Great prices. Great inventory . Awesome staff. I went there for skate shoes and although they advertise having them if your a real skater youll see thats not true real skate shoes you probably have to order online :(

Ab
Review №3

Not a lot to choose from and poor quality.My sisters shoes had the bottom fall off of them after a month. I purchased a pair off boots from them and after wearing them outside once they fell apart. I had to buy new shoes while I was out grocery shopping they were so bad.

Ma
Review №4

I like this place. Nice big selection with good prices. I shop here often

Ca
Review №5

Clean place, great variety of selections, friendly and helpful employees. Only reason it wasnt 5 stars is because one of the cashiers was open but too busy talking to his other female colleague. He clearly seen us and the line forming but did not have a care in the world. Almost was 3 stars because of this and how mad it made me.

Jo
Review №6

Great shoes at a great price. Thanks

Li
Review №7

I go here to see if the shoes fit, then I ordered them from DSW.

Ad
Review №8

Decent selection of shoes, a little over priced, but RUDE STAFF!

Kr
Review №9

My kiddos love there shoes for here and I can always find them something

Qu
Review №10

Didnt get help while I was there. Was there for a solid hour too. But, they did price match with their website which was nice to see. It was super hot in the store tho, so its a good place to get shoes, but not to spend much time.

Ja
Review №11

Happy with the prices here.

Ji
Review №12

Terrible place to expensive no service

La
Review №13

Staff was very helpful, great selection and store was very clean!

Mi
Review №14

Walking in this store, I was able to realize just how important customer service is. This store didnt have an ounce of it. Only reason for 3 stars : clean, organized, displays. Thats it. I was lost trying to figure out what kind of shoe to get and where to look. This associate was helping another lady and kept looking at me as if she wanted to approach of check on me, but she just walked away after she finished with her customer. She continued to pass me through the store and I continued to stay lost. Luckily within twenty minutes or so I was able to locate what I may have needed and got the hell out. She must have been a manager too, because she was up front as I checked out and just proceeded to ignore me and step around me instead of being a big girl and using her words. Shame. i hope the shoes I got work, because I am NOT sure how Ill return to the store to return them.

Br
Review №15

People continually say they run good deals and have decent prices but if you sign up for their email list, you find out that their deals are less than stellar. I will get emails for summer sandals starting at $19.99 or something. Click the link and there are 300+ shoes. Good choices, right? Nope. 2 for men, 40 something for kids and over 200 for women. As someone without a female in his life or kids, its frustrating and misleading to get these promo emails/texts. I have reached out to their corporate customer service but they have no intention of adding mens sandals to these promos and because of this, I will be taking my business elsewhere. For women and children, this seems like a great place to score some deals so kudos on that. As a man, however, you can find better deals elsewhere.

Ca
Review №16

Great. Kids loved shopping for themselves.

K
Review №17

Ive always had a good experience here. Theres an entrance right by the parking lot which is really convenient so I dont have to walk through the mall. You can get great shoes on clearance a lot of the time. The staff are friendly and professional. Ive never had a problem with returns or exchanges. Large selection for adults. I do wish they had a few more options for dress shoes for little girls but thats just me. The ones Ive gotten have been pretty and lasted well.

Ju
Review №18

Two stars for now. Most time I am really satisfied with the customer service. However this last visit I am not impressed with. I took my parents there to get them some shoes. I asked if my kids could use the restrooms, one of the associate radios the store manager and ask if the store across from them was open, and then proceeded to ask if it was for the kids. Now I understand theft is an issue. However good customer service prevents theft. That being said, as a paying customer restroom privileges should be not be a issue. Your experience here will be determined the associate who assist you. Hopefully they are in good mood.

Sh
Review №19

Very good selection and awesome prices. I use New Balance for my trail running shoes and they carry exactly what I use.

Ch
Review №20

Love that since Im a Shoe Perks member that if the store doesnt have my size they can order it to send to me free.

Sa
Review №21

Helpful staff! Thank you for listening and helping me find the perfect pair.

Ti
Review №22

Employees are very welcoming

Ry
Review №23

Pretty nice selection of shoes and Adidas socks too. Helpful but not overbearing staff, and they had a buy one get one half off special on Converse when I was there so that was a nice bonus.

Je
Review №24

Just bought winter boots for my girl.. awesome price great boot... Becca was knowledgeable and was right on her upsells...very cute too😉

Is
Review №25

It is a nice store, but it has some of the worst workers ( the stocky man ) needs to be fired. He seems to be forced to work at this store.

Kr
Review №26

Workers seem to only help certain people

Il
Review №27

Love it. But didnt find what i was looking for this time

Th
Review №28

I wonder how they afford to staff 10+ people to stand around and not have even keep two registers open. I saw two handicapped people walk all the way across the store to check out. Ridiculous.

Sa
Review №29

Always have good deals

El
Review №30

I was helped by a knowledgeable associate when I went to purchase slides, and she went above and beyond my expectations. Good job.

Ch
Review №31

Its in the Mall. They have good deals but their selling out quickly.

Ch
Review №32

Good variety and there always seems to be some type of sale running.

Jo
Review №33

Lots of options. Asst manager becca was very helpful

Bo
Review №34

I cant give 4 stars let alone 5 because the staff is not attentive at all. I was there for 15 minutes before making eye contact with a team member and even then she walked away quickly before I could speak.

Ja
Review №35

Seeing the size of this shoe store you would think they sold larger sizes shoes, wrong. They only sell up to size 13. I wont waste my time ever stopping in that store again.

ja
Review №36

Not enough discount nor alot. Of half off or 7 graders shoes to choose from

Gr
Review №37

They always seem to have just what Im looking for and they carry my size. Staff is friendly and the prices are quite reasonable.

Ch
Review №38

The specials can be really good. Im a little disappointed they started locking the restrooms. They must have had problems with people abusing them or attempting to steal by using them. But theyre all the way in the back of the store and the registers are all the way in the front makes it difficult when you go back there needing to go and find out you cant get into go. Plus it was disappointing not to find it even though

Li
Review №39

Always a great selection and good prices

Jo
Review №40

Nice shoe store, big selection of shoes

Ch
Review №41

Grocery store have a good selection usually have some good clearance deals bought a pair of Nike running shoes for 25 bucks last night score will shop there again in the near future meow meow meow meow

Gr
Review №42

Great selection and helpful staff

An
Review №43

Awesome shoes and boots ,reasonable prices and nice people.

Je
Review №44

They have lots of different shoes.

Ja
Review №45

The girl that helped us was amazing.

Ma
Review №46

Good prices clean atmosphere.

Sp
Review №47

Had a lot of off brand shoes nothing like Nike or under Armour

Be
Review №48

Place prices on shoes and best choices

Ca
Review №49

Nice shoes & boots.

Er
Review №50

Yep, they have shoes here. Everything was as promised.

Li
Review №51

Great service, friendly staff

Gr
Review №52

Great shoes at a great price

Me
Review №53

Had a great selection

Vo
Review №54

Very large assortment of shoes and sizes Help was very friendly.

Ra
Review №55

If you have a bunch of kids or even just yourself theres always a way to save money here.

di
Review №56

A lot of different styles to choose from for men and women dont know about children. The prices were not to high

Al
Review №57

Pretty good deals

Jo
Review №58

Large selection of shoes and can have it shipped to store if out of stock

HD
Review №59

If you dont mind finding it yourself then this is the place to go. Nobody to be found until you go to check out. No real savings over any other place in town. If youve shopped one youve shopped them all.

op
Review №60

Good deals when bogo

J
Review №61

Becca was extremely helpful

ch
Review №62

Good help!

An
Review №63

Always will buy my shoes here

Su
Review №64

All kinds of shoes

Tr
Review №65

Good prices!

Ki
Review №66

Great store

Mi
Review №67

Overpriced

Ro
Review №68

Great finds

Ja
Review №69

Great selection

Am
Review №70

Good selection

Ke
Review №71

Luv it!

An
Review №72

Nice

Ty
Review №73

Good store

Uv
Review №74

Amazing

Ef
Review №75

Not very good

Ma
Review №76

Excellent

Information
15 Photos
76 Comments
4.1 Rating
  • Address:555 John F Kennedy Rd, Dubuque, IA 52002, United States
  • Site:https://stores.shoecarnival.com/ia/dubuque/shoe-store-dubuque-ia-482.html?utm_source=google&utm_medium=listing&utm_content=482&utm_campaign=IA&utm_keyword=Dubuque
  • Phone:+1 563-583-6335
Categories
  • Boot store
  • Shoe store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:6AM–9PM
  • Saturday:10AM–9PM
  • Sunday:11AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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