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Target
3500 Dodge St, Dubuque, IA 52003, United States
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Target
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Jo
Review №1

I really appreciate the fact that there are people at the checkout registers! The people are friendly and helpful. I’m not a fan of self checkout. I also appreciate the fact that employees wear masks and sanitize carts. The Good & Gather products I’ve tried were very good.

Ma
Review №2

They dont put a lot of center isle stands to sell things and the isles are wide enough for 2 carts to pass each other. The products are nutritious, high end, and interesting. Stores are well lit, well designed, and the carts are smooth. I feel rich shopping here even if Im not.

Me
Review №3

I like the selection for the most part and how nice the store is. I do wish that the stores offered more selection in the diaper/training pants section. Having smaller packages so that you can try things out first would be nice, over only offering the big boxes. I also like the savings options that target offers.

Lu
Review №4

The most helpful and wonderful person who helped me check out appropriately named Diamond

ca
Review №5

The store inventory, cleanliness and smilly employees.

Ea
Review №6

Cassidy was so helpful. She was kind and very patient in assisting me. She was able to help me get my Red Card ID changed so I could recieve the 5% discount.

Du
Review №7

The sweet lady Diamond that helped me check out. She showed me about the Target circle app and showed me how to use it.

Su
Review №8

Everyone was so friendly, helpful, and observant of social distancing and masking up. Mary L. was so nice. She was kind and chatty, and offered much information about the new Target card.

St
Review №9

The gal was already helping a customer & she greeted me with out skipping a beat with her current customer. She was quick, efficient & friendly. Wish I knew her name as I would tell the manager of her great customer service. Everything I got I could have order from amazon, next day delivery for same cost. Her type of customer service makes me come into the store & possibly purchase something else (I happened to on this trip & spent an additional $50).

Ch
Review №10

I ALWAYS LOVE TO SHOP AT TARGET!CHRISTA STUBBEN. 😊😷

Ci
Review №11

I couldnt find a dice pack. Jorge helped me locate the spot on the shelf the item would be located. Seeing that it was out of stock, he got me the 2 packs from the back storage area in less than 2 minutes! Incredible! Michael was also great at checkout, sanitizing the key pad, being quick with the transaction, and just overall providing professional, friendly service! The manager-Lori always greets me too! Friendly staff, clean store, and great selection, it is always a great experience here!

Ch
Review №12

No problems at all very convenient

Ma
Review №13

The service is great and Joanne and Carter Hildebrand were wonderful to deal with

Ch
Review №14

Super friendly employees here. Actually willing to help and surprisingly prompt.

Mi
Review №15

The associates were not only kind and helpful but also knowledgeable.

Ka
Review №16

Always kind customer service and 99% chance of having exactly what I need

ni
Review №17

I went to Target tonight for a Xbox gaming headset. Lindsy I believe was her name on register 11 payed for my item due to a card error twice with two different cards issued through the same bank. I just have to say that we need more people like this in the world!. Thank you again I am so grateful.

Sa
Review №18

I find what I want, with the help of friendly associates.

Lo
Review №19

Clean, friendly, efficient, well-stocked, every aspect of this Target is excellent. They are working very hard to maintain their usual high standards of service while ALSO sanitizing the entire cart and checkout area after each customer. I was blown away by their dedication! Thanks.

Kr
Review №20

Sharon was my cashier and she was a sweet heart. Im in sales and understand that treating people with respect goes a long ways. Makes everyone feel better! Thank you Sharon!

Ha
Review №21

Jorge is the best worker at this target location! I’ve been looking all over dubuque for sleds and this gentleman helped me find one finally!!

va
Review №22

So I bought luggage online adult luggage and 3 days before my trip they send me freaking kids luggage, which isnt what I ordered. So I go to the store and try to find a quick solution because my trip is now 3 days away all they offered was a partial refund and while asking if they could maybe have another ordered and expedite it. She cut me off and gives me a partial refund!!!!!! Nothing including my shipping cost or taxes considering it

he
Review №23

Everyone is so friendly and helpful! My checkout attendant Char went above and beyond her duties, and helped me use my circle app to save $5 AND get a $10 gift card because she knew some of my purchases qualified for it!!Thank you

Ma
Review №24

Workers are friendly; cashiers are available. Two young men met us in the checkout line and loaded a large item without us having to ask for help. Returns are usually quick.

Al
Review №25

Target rocks, and has cool, classy merch.

Ra
Review №26

Went shopping for stocking stuffers and found plenty of items including fun candies.

Sl
Review №27

My friend gave me a gift certificate to this store. i will go, as long as i am not babysitting a little girl that has to go to the bathroom. scared that a man pretending to be a woman will go to the bathroom with her. HIO

Ke
Review №28

Great experience every time.

Ma
Review №29

Lori, that runs the front lines is phenomenal. She runs circles around some of the rest

Ma
Review №30

Some of your prices are quite high. $7 for body wash for example. Clothing is also rather expensive unless you shop the clearance rack. Need more wide width shoes. However, its always well stocked, the people are always nice, and theres never a long line at checkout.

Ma
Review №31

They had a summer chair that I wanted

ma
Review №32

Very unimpressed how unprofessional some of their employees are. A team lead, mark was acting aggressively, and raising his voice at another employee. Not a very good impression for target having a person with violent outbursts as a team lead.

Pa
Review №33

Their brands are reliable and the employees are very helpful

sa
Review №34

Clean, courtesy well stocked and easy to find

Je
Review №35

The employees were very helpful with the purchase of my new tv! Target is the best! Thank you!

Re
Review №36

I went into the store and felt welcomed, I thought I would be out of place because I have never been inside a target my entire life and least to say my experience was amazing

Ry
Review №37

I love target. The workers are great! Sharon was wonderful! I’ve had her many times when I shop there.

Ji
Review №38

Second time I have been to target since March. Went home was charged an extra time for an item I didnt get bout 2 not three. Opened one of my teeth whitening packages and it was empty open the second one and it was empty. Out $60.Call and I would need to return to address the problem. I dont go to the stores. Like I said second time since March

Jo
Review №39

Lady at self check out was extremely helpful. And the self check outs cleaned after each customer.

Ai
Review №40

Found everything I needed, cashier Michael was very friendly!

Mi
Review №41

It was super easy and convenient. The lady who helped me was nice and had my item right away.

Ga
Review №42

It is a nice and clean store. Friendly check out

We
Review №43

Stuff is difficult to find if you dont know the store layout. Prices are higher than stores in area.

Ma
Review №44

I had the pleasure of getting assistance from a young man name Cameron, who was more than willing to stop what he was doing to assist me in my search for Mango White Claws. Thank you so much!

Ta
Review №45

Thank You George for helping me find a Melissa & Doug bowling set for a gift! You were so kind and friendly to me and my toddler. Thanks so much for your wonderful customer service.

An
Review №46

I like their products. Their clothing and home decor are in style.

Jo
Review №47

Unable to find a specific toy on the shelf that Target website showed as available in the Dubuque store. Target employee Jorge noticed us searching and looked up the UPC which showed as one left. Jorge asked for our names then said hed look in back. He quickly returned with the toy and saved the day. Excellent example of connecting with the customer and providing outstanding service.

Ch
Review №48

Friendly employees full of holiday cheer!

An
Review №49

Jorge is the best !! He went out of his way to find me an item in the back for me and couldnt have been nicer about it. What a great experience during this crazy time of year. THanks Jorge !!

Mi
Review №50

Store is always clean. Shelfs and products are organized & easy to locate. Staff is always courteous and willing to help.

br
Review №51

This place is my go-to for electronics. I went in today for some non-essential needs and some supplements. I asked the pharmacist if he could help me find a zinc supplement. A female pharmacist said she thought they might not carry zinc supplements, (five stars for honesty,) and a male pharmacist directed me to purchase Zicam. Made no attempt to help me find anything. I wasnt looking for that kind of product and so I searched on my own. What I came across was a multivitamin with zinc in it. I mentioned to the pharmacist what I had found and he said in a disinterested tone, okay cool. He then initiated a personal conversation with a different customer recognizing her from his high school years. Not impressed. Wound up putting it back because I didnt want to settle with not quite what I was looking for matched to a somewhat unpleasant experience. But I suppose Ive never gone to Target for their Pharmacy before. I will say I like everything else target. One suggestion: Please bring back the slurpy machine.

Lu
Review №52

The cashier was super helpful and friendly! Ashley is a model employee.

Sc
Review №53

Affordable pricing and ease of shopping make Target the place I go to get supplies.

Te
Review №54

Convenience and all items I need.

Ca
Review №55

The whole thing was so disorganized, I was honestly shocked to see this from Target. I had my mom pick it up as Im injured and had her listed as authorized to pick it up. I got both a text and email saying the order was ready for pick up, and even called to make sure it was okay to pick it up the following day. When she got there, the staff said they couldnt find my order in the system. After some time, they were able to locate the order but said it wasnt filled. Then they checked the inventory and said they werent sure if they even had everything to fill my order. After 30 minutes they were finally able to locate all FOUR items it took to fill my order. Then they asked my mother how she was planning to pay for it even though I had already paid online, receipt and all. So then she had to wait even longer as they called the manager up to sort out the payment. In the end they gave me a measly $5 gift card for wasting our time. It was the complete opposite of what a pick up is for- it would have been faster to go in and pick them out ourselves. I will never use this system of ordering again and will make sure my friends & family know not to waste their time trying.

Sh
Review №56

Very clean and organized and very friendly.

Me
Review №57

I enjoy shopping at Target, however many times you are out of the things that I need. This happened even before COVID19. It can be quite frustrating.

Ka
Review №58

Wow! The new bar for pick up has been raised! What an awesome experience! I tried this service because my daughter is ill and i didnt want to take her into the building. I only ordered 2 things through the app- which was very easy to navigate. How smooth this process was was more then i expected. On top of that, the young employee who brought my purchases out was courteous and very helpful. I will be using this service from target again over other stores because of how quick and stream line the whole process was. Target had set a new standard.

an
Review №59

Large selection of items at a good price and clean, bright store!

Ni
Review №60

George was very helpful in finding my girls bikes. Awsome service

Ro
Review №61

Bought a cell phone at your store that was supposed to be compatible with the net10 network. Spent over an hour and a half trying to get the new phone to work, but net10 people could not get it to work. Website said that this phone was net10 compatible, but that is a lie. I am out $21.39 for a phone that I cant use. Dont have box to return phone in. Will not shop in your store ever again. Robert Brune 14945 Swiss Valley RD, Peosta, IA 52068

Ma
Review №62

Found the itemperature I was looking for and was larger than expected. An associate, George, went and got a flat cart, assisted me with check out and loading. Great service!

Al
Review №63

They cleaned my cart off when I came in and made sure checkouts were cleaned prior to each customer! Great service!

Je
Review №64

Great service and friendly

Ma
Review №65

Jorge was a great at finding me a bunch o balloons

Je
Review №66

Didnt have the app but had ordered online. The manager brought the merchandise out to my car anyway! Thanks for going beyond during these times!

Su
Review №67

I like it that I can go there and get groceries and get vitamins or t-shirts clothes for my grandchild all in one place adding this .I was early for pick-up and I was hoping I would be able to having to go check if it was close to being done. But the cleck came to car and said to could take 4 hours it had been 2 hours wish she could have checked because 10 minutes later I got notified. I would have waited it was not busy.noone else there. My friend who had a similar experience said a nearby store went in and checked and few minutes later she got her items.

lu
Review №68

The cashier was very nice.

Pa
Review №69

I love target and am there at least 3-5 times a week. They have everything I need and the staff is always happy, welcoming and helpful. Love shopping at Target Dubuque.

Ga
Review №70

Trying to find a battery alarm clock employee was very helpful showed where clocks were

Br
Review №71

George helped me find something that said it was not in store anymore. Super helpful!

Am
Review №72

Quick easy pick up

To
Review №73

Mary, the cashier, was wonderful and very friendly. She reminded me to use the target circle which saved me some money!

Ta
Review №74

Very easy and I had package in hand in probably 3 minutes!

Ne
Review №75

I got charged tax on school supplies today (Aug 2) during the Iowa sales tax holiday. I realized this when I got home. I tried 3 times to call and the phone rang and rang and then just said disconnected. Everyone check your receipts!

Li
Review №76

Always friendly staff and willing to help. Also the decor and clothing are amazing quality! Target is always my go-to place to shop!

Ja
Review №77

Good selection

Ro
Review №78

The workers where very helpful in telling me where to find things.

gj
Review №79

When I got to the store, I noticed there was a drive up section of the parking lot. I WAS NOT GIVEN THE OPTION TO DO DRIVE UP. When I asked the clerk IN THE STORE if I could have had my order brought out to my car, she said yes, and tried to show me on the App how I could have chosen Drive up. THERE WAS NO OPTION FOR DRIVE UP ON THE APP!! Unless Drive up becomes an option for my orders online THIS WILL BE MY LAST ORDER EVER WITH TARGET.

Ma
Review №80

I love target, but today my experience was awful. I was spoken to very rudely by an employee. I was asking a different employee her opinion on something I was thinking about buying and this other employee came by and said, in a very rude tone with a voice loud enough for people around us to hear, that I was not able to speak to said employee while she was working and that I needed to leave her alone. I was incredibly embarrassed and felt uncomfortable in the store for the rest of my visit.

Am
Review №81

Busy holiday season and the store is crazy busy but Jorge in Roy’s was so pleasant and helpful. He went out of his way to track down and find a toy I wanted to buy and got it out of the storage room.

Am
Review №82

I enjoy target and most of the staff are helpful.

Za
Review №83

BEWARE... Target cancelled my REDCard with no warning. It wasnt expired and I was going to use it to do some online shopping. I spent the night adding things to my cart only to find out my card doesnt work. I contacted their customer service. I was hung up on twice now. The third time they finally told me they dont reactivate the cards after they are closed. I was not informed in anyway that they were going to cancel my card. Shouldnt have to re-apply for a card when I already had an unexpired one. I will not be shopping here anymore.SignedUnhappy Customer

Te
Review №84

The store is clean and easy to get around and find things.

Ch
Review №85

The drive up pick up was so quick and helped me on my way. Love this new option!

Ka
Review №86

The cashiers are so rude! Never again will I give this store any business

Ge
Review №87

I like the shopping at target because it is bright and clean.

Al
Review №88

This was the only store in town or online that could get fair porcelain 102 from Maybelline. Super happy about it!

Sa
Review №89

We had our handicapped child with us today and they were very respectful towards our family considering the circumstances even with our child going off I recommend a lady very much she did very good with us well and pleasant towards everyone

I
Review №90

Awesome customer service and stuff.

Am
Review №91

I love everything about target! I enjoy the entire store.

Sh
Review №92

Was looking for the card game Skip Bo and I could not find it. I asked an associate Jorge to help me look for the game. He wasn’t able to find it right away so he asked his boss Evan to help too. Just when I thought they were all gone Evan found it! Thanks to Evan and Jorge for taking the time and looking for this game during this crazy hectic time of year.

Ma
Review №93

I couldnt find what I was looking for so I asked one of the staff members to help me. She looked at me like I was dumb for asking about something I saw on the Target website. As she typed it into her scanner she star mumbling things about me, as I was right next to her... I decided just to leave but want to grab some cookies before I left. When I got home I saw a hole in the bottom of the bag. The cookies had tiny bite marks on them!!!

Ja
Review №94

It sucked today... Half the stuff in the Clarence was not marked down and 3/4s the stuff I got rang up different every time they scanned it.. so it was a big waste of time ...... if the people who put the tags on stuff and who put in the prices in the computers could just do it right the first time then alot of people would be happier.....

Br
Review №95

Just not a pleasant experience like most other targets. My biggest gripe was items were not properly placed on shelves, and quiet often with missing prices. Employees were openly and loudly chatting about personal issues.

Ke
Review №96

Target rarely disappoints with selection and price. I feel good shopping at the store.

Je
Review №97

Called to see if they I could return an item that was purchased 14 days ago. They said they would not take it. Even though speaking to target representatives through call center (And past experiences at different target stores) they are supposed to allow me to return as the return policy is 30 days and Im WELL within the window. Think my target days are over since Dubuques target is the only one close.

Lo
Review №98

Customer service was very pleasant and answered all of my questions. The pick up process was very easy to handle.

An
Review №99

I FREAKING HATE THIS TARGET! I’ve lived in big cities with target super centers that are quadruple the size of this store and they all have shelves stocked full most of the time and organized, and with employees who are happy to work.I can’t find anything in this Dubuque target, everything is ALWAYS such a wreck. Employees are rude and cut you off when you’re walking around shopping. I choose Walmart over this Target all the time.It seriously doesn’t matter what time you shop this target, ITS A FREAKING WRECK.

Ba
Review №100

THE ABSOLUTE WORST.I ordered two storage bins for in store pickup. Everything was fine and I got an email saying that it was ready. I drove from Illinois to Dubuque, IA to pick them up and when I was already in Dubuque I get another email saying that they no longer have them. Not a huge deal, they cant help it sometimes. I call the store in hopes that I can just get two different ones. I called and someone transferred me to customer service and I wait on hold for 25 minutes. This is not an exaggeration. After waiting that long, I hear a click and the phone hangs up. I call back two more times and instead of someone answering me, they put me on hold right away. I call back a FORTH time and someone finally answers. I explain the situation again and asked if I can get two different bins. She explained that I would have to do another online order, which is no problem. I asked her since I waited about 30 minutes and I was already in Dubuque, if I could come right away and pick it up instead of waiting another 30 minutes. Youd think after all that had happened, theyd throw me a bone. Of course not. She said there was nothing that she could do and that Id have to wait the allotted time for my order. I have worked in retail/customer service for almost 10 years and that was one of the worst experiences Ive been in.

Information
26 Photos
100 Comments
4.2 Rating
  • Address:3500 Dodge St, Dubuque, IA 52003, United States
  • Site:https://www.target.com/sl/dubuque/86
  • Phone:+1 563-557-9800
Categories
  • Baby store
  • Department store
  • Clothing store
  • Electronics store
  • Furniture store
  • Grocery store
  • Toy store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:8AM–9PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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