I have tried to get in for an oil change on 3 separate occasions but the wait has been over 2 hours. A machanic at the desk recommended I come when they first open, but it was still an hour and a half wait. I went this evening and after waiting at the desk for 8 minutes the front desk mechanic said they closed 10 minutes ago. I have had great service in the past, but the last 6 months it has just been a BIG waist of time.

Took my SUV here to get help with an oil leak. They quickly diagnosed to issue, and despite not being able to address it themselves, offered recommendations on what to do to address it. They also didnt charge me since they werent able to actually fix anything.

Called and were told they were open til 6pm. Get to the store they closed at 4. Thanks a lot. Only place that would have been open when I got off work.

They close at 6pm. I work till 6pm 5 days a week. They wont get my business.

Decent oil change prices and the process was as simple as one would expect while we could do some shopping in the Walmart

Arrived at 7:45AM on a Sunday for an oil change. Was the 2nd vehicle in line. 2 other customers arrived AFTER me for oil changes. Both of whom were serviced and out the door before me. 90 minutes later, my vehicle was finally completed.

Ok

Great services fast and friendly better then other Walmart auto care centers in the area.

When I arrived no cars outside and first in line for service to replace the battery. Fourth car to be worked on as three after me got their cars worked on first. Two and a half hours later new batter badly installed. Fixed it later myself.

Its so nice to be able to shop while you wait. Good price for a basic oil change. Quick service.

O think they do a good job, ive never gad anthing that has been done wrong and price is ok.

Convenient way to get your oil changed while getting some shopping in!

I do most of my car work here. I really dont see any reason to complain with their prices. Staff is to the point with things.

I had gone to Walmart to get a new tire put on after one of them had gotten slashed. I went to the store, and told them my car would be getting towed there. This was at 4pm. They told me it would be done around 6:30/7:00 that night. I walked around Walmart, went to a couple nearby stores, and came back at 6:30. My car had not even been started. They told me none of the technicians knew how to get my tire off and that there was nothing else they could do. I asked them why didnt they call me so I could take my car somewhere else and they could not give me a reason. They were very rude. So then they told me to leave my car there overnight, they would soak it in WD40 and try again the next morning. So I left my car there, by the time I left it was 7:30 from waiting for so long just to find nothing out. Once I got home I got a phone call from the Shop manager saying very rudley You need to get your car out of my garage or we will have it towed at your expense. I tried telling him that they told me to leave it there overnight, but I was called a LIAR even though there were plenty of witnesses. So I had to call a cab and go all the way back out to Walmart to move my car 10ft into the parking lot. I had spoken to 2 managers (one was an older lady not wearing a uniform, the other was a heavy set girl with glasses, I think her name was Diane?) they were both VERY rude to me. Dianne was laughing at me requesting a refund and told me there was nothing she could do. Her or the older lady manager never once apologized to me for the inconvience or gave me a solution. They ended up getting my tire off the next morning, after I told them NOT to work on my car and that I was taking it somewhere else. I never got a refund, apology, nothing. I will never go to the Walmart Auto again because this was extremely rude and immature on behalf of the shop and store manager!! I did file a complaint with corporate and they are looking into getting me a refund. Ridiculous!!!

Nice ppl, n very cost effective!

Came in on Sunday, said it was going to be an hour wait. Came back as hour later, hadnt even pulled my car in. Two and a half hours later, hood is still up in the shop, for a simple oil change. What a waste of an afternoon! Will never come back.

We brought in our car to get the headlight changed and they told us to do it ourselves after we waited about an hour. They showed us a video on how to do it and said it would only take about a half an hour. Im guessing it was because we brought it in at about 630pm and they close at 8.

Fast and excellent service.

Not bad. Kind of slow

Nope! Horrible customer service! Go to Galena!

They told me first told me i didnt have an oil cap, and then later a mechanic came in and told me they found it...

Slow pace, did understand the situation.

Great

Oil change was very fast even with them being short staffed.