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Diamonds Forever
5043 Tuttle Crossing Blvd, Dublin, OH 43016, United States
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Diamonds Forever
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Jo
Review №1

The best customer service! Not pushy and was very helpful. I was in and out in 15min with a beautiful necklace and earrings.

D
Review №2

Great place to shop. The staff are excellent. They are not pushy and will help with suggestions, keeping YOUR wants in mind. As always we had a great experience and walked out of their extremely satisfied.

Va
Review №3

We love the engagement ring we got from here. Zack is amazing to work with and makes the process pleasant and easy.

Fr
Review №4

THE BEST (After Sales Service). Thank you Mr. Zach and Mr. AmirEvery customer can buy fine jewelries in any stores, but dont know how good or bad of their after sales service.It is my experiment in Diamond Forever.Because of my screw stud diamond earrings are loosing which I bought when I second time visited this store. I bring back to store at Tuttle Crossing Mall for repairing. This time , I meet Mr. Amir, Diamond Sales Specialist again and also meet Mr. Zach, the manager of Diamond Forever. They are welcome me . After I showed them the problem of my earrings, Mr. Zach inspected very detailly and very carefully. Then he replied me that the earrings can be fixed. and Mr. Amir could fix for me right away. Only spent a couple minutes, my earring was fixed. I am so satisfy and happy for their service. They provide such THE BEST after sale service to me and gain me more confidence to buy from them again and again. I will come back soon .Diamond Forever is offering the reasonable prices, good qualities of jewelries but the most important are their Professional knowledge , sincerely and friendly to service their customers. Five Star ***** store, Five Stars ***** staffs and Five Stars ***** Service.It is My first time visited experiment:The best experiment I ever have. Mr. Amir , Diamond Sales Specialist, who served me with professional, and knowledgeable to give me a confidence to buy at his store, although I had looked around the another 4 stores. Because of his professional advise, sincerely and friendly, finally I decided to buy 2 diamond pendant necklaces for my friends retirement gifts. Again Thank you Mr. Amir . I shall tell my friend who like to buy jewelries to shop at your store.

Da
Review №5

My wife and I love Diamonds Forever! Zack has been wonderful to work with and is very knowledgeable. I bought my wife’s promise ring, engagement ring and wedding band because of the great quality of his jewelry as well as his customer service. We went there today and he helped us tremendously. We highly recommend.- Dave and Abby

Ch
Review №6

Zack helped find the perfect diamond engagement ring for me. I love the brilliance and colors in the diamonds. They are not pushy or hard sell. Now we are returning to complete the set and get a wedding band.

Ma
Review №7

My fiancé and I stopped into diamonds forever today to look for his wedding band and mine as well. I needed one to fit around my engagement ring and Zack picked the perfect one right away! Our entire experience was top notch. I would recommend anyone looking for jewelry to come here

El
Review №8

When we walked in we spoke to Zach and we were still not sure what to get because my fiance wanted something unique that nobody else had. Thats when Zach mentioned he could custom make one for him. He explained in detail what was going to go where and how the end product would look like. It ended up being everything and more Patrick loves it. Thanks Zack

Jo
Review №9

Much like car salesman its easy to feel like jewelers are trying to rip us off. In my experience I can guarantee that Diamonds Forever truly will give you the best price possible and it will be difficult for anyone else to beat.This is my second time dealing with Zach @ Diamonds Forever.Recently I have been shopping for an engagement ring and I went to 6 other well recommended popular jewelry stores over Columbus. I spent 2 months visiting stores time and time again cross shopping rings and gem stones by the dozen. I developed my own ranking system for each store based on quality, price, warranty, friendliness, etc... the whole 9 yards. I needed to be confident in my decision as this is the second most valuable purchase in my life. After I was finished with all the other stores in Columbus I ended back at Diamonds Forever. We decided to make a custom ring with a gem stone. The entire process from design (April) to finish (August) took a little longer than expected, but the high quality ring for an excellent price makes the wait very well worth it.My Fiance absolutely adores her ring, it looks incredible. Ill be sure to stop in first at Diamonds Forever for all my future jewelry purchases, you wont be disappointed.

Ma
Review №10

My boyfriend and I have shopped here on two different occasions over the last couple of years and have not been disappointed with our visits. The staff is very friendly and takes the time to answer your questions. Our first time in the store we actually left to check the pricing in another jewelry shop in the shopping mall and the staff was very understanding. Diamonds Forever ended up having the best price and the best salesman we encountered. We recently returned to replace a chain that had been damaged and they again were incredibly nice and helpful. I am very happy with our purchase and appreciate the time they took to help us with out questions and show us the different options/price points available to us.

As
Review №11

Zack helped my fiance and I pick out our perfect wedding bands. Its like he read my mind on what I was trying to find. He was so friendly and professional. I will definitely be going back for future jewelry purchases.

An
Review №12

I had a great experience here! I was greeted by one of the two men who was working there right as I set foot in the store. He then proceeded to provide excellent customer service with such attention to detail. I am not knowledgeable when it comes to jewelry, so I was definitely overwhelmed. However, he made sure to answer all of my questions clearly and patiently. I will definitely be back here for engagement ring shopping in the future. It is so important to support family owned local businesses! Highly recommend them!

Mi
Review №13

Got an amazing deal on my fiancees wedding band. Amir was awesome and I would definitely recommend them to my friends and family

Ky
Review №14

We have shopped here on two occasions and each time been very happy with our purchase. The staff is very friendly, knowledgable and thorough. They gave us plenty of options, explaining each option and the pros and cons of each. They have been very fair with pricing and have made each shopping experience enjoyable.

Ta
Review №15

We love Diamonds Forever! My fiancé searched at many places before finding diamonds forever. He worked closely with Alex to find the perfect engagement ring! They have wonderful staff and are always friendly when we go in to have my ring cleaned and inspected.Zack has been amazing at every single visit and is willing to explain every detail when it comes to price, timeline and process. We are so excited to get our wedding bands here. They have truly earned a customer for life!

Ja
Review №16

We went to several diamond stores in Tuttle Mall prior to coming to Diamonds Forever. So happy we saw and walked in Diamonds Forever! Zach assisted us with everything and is soooo fantastic to work with. He is very knowledgeable and takes the time to explain everything to you. The entire experience was wonderful! If you are looking for an engagement ring or wedding bands go see Zach! Dont waste your time anywhere else. The service, quality and pricing is amazing at Diamonds Forever!

Kr
Review №17

Zach, the manager at the Tuttle location is ALWAYS more than helpful. He has such a great customer service demeanor and is more than willing to help with whatever situation or need you have. The staff is friendly and approachable and I know that I can run in and out quickly to have my jewelry cleaned and examined and have no issues. I highly recommend them for your jewelry needs!

Ma
Review №18

The people were amazing and very helpful! Top notch customer service!!! I highly recommend coming here for all your jewelry needs!!!

Br
Review №19

Great experience! Knowledgeable and helpful in showing me what I wanted, yet not high pressure. Offers better quality than chain stores at reasonable prices. Will definitely shop there again.

Mi
Review №20

Amid was very kind and helpful during my experience. Would definitely recommend this place to friends and family. Customer service is very important for a business and they seem to understand that. Thank you again. Will return.

Me
Review №21

My husband and I purchased our wedding bands and engagement ring from here. They have great quality jewelry for very reasonable prices. We have never had any issues with our rings or the service. The staff is wonderful and always extremely helpful.

Ky
Review №22

I originally came there looking for a wedding ring for my now fiancée but didnt have much of a budget. Lynn was beyond helpful and explained the diamonds in a way none of the other stores did. The other big chain stores could care less about my smaller budget but not Diamonds Forever. They treated me as if I had 10k to spend. I dont even think about other stores now. I purchased a necklace and now both wedding bands from them and will never go anywhere else!

Br
Review №23

Zach has done a fabulous job in regards to customer service since the first time I visited him back in November of 2014. Worked with me on my price to find the perfect engagement ring for my fiancee and didnt just try to sell me the most expensive ring in the store (like every other jewelry still did.) We took it back in recently to get cleaned and get re-sized, and it came back remarkable. Zach stayed in contact with me throughout the whole process to let me know what was going on and that he wanted it to be 100% perfect when we picked it up. He tells it exactly how it is and I greatly appreciate that. Definitely will be buying more from him!!

Me
Review №24

We cant say enough good things about Zach and Diamonds Forever! They were great during the whole selection and design process. Ive gone in about 5-6 times every year to get my ring inspected and clean. Zach and his crew always do a great job! We highly recommend!!

Li
Review №25

I am so happy with my wedding rings! I took my rings to several places including where I purchased themTo be told they couldnt be resized smaller. A friend recommended Diamonds Forever. The manager saidThey could do them and in a few days, I had my rings! They are Gorgeous and look better than before!!!!

Br
Review №26

Ive gone to Diamonds Forever for 3 different occasions. 2 wedding bands and an engagement ring. Zach has always been very friendly and fair. I learned my lesson to go here first after going to 4 other places to find wedding bands. I highly recommend Diamonds Forever.

Hu
Review №27

Zach helped me find the right wedding band with all sorts of customizable options. Hands down the lowest and best quality band you can get.

Na
Review №28

This is the location of which my now Fiancé fell in love with her beautifully simple and stunning rose gold ring. The staff was experienced and kind, giving me the fairest price that I could have found for the jewelry. Cleaning the ring in their store is hassle free and I will most definitely buy through them again!

Ro
Review №29

My boyfriend got a great deal when he bought a necklace for me at Diamonds Forever for Christmas two years ago. We just went in to get a replacement after my necklace chain broke again and we were upgraded to a better chain with no charges.

Me
Review №30

I was super nervous about letting just anyone resize my family heirloom ring. But diamonds forever not only did a phenomenal job, but they did it for a good deal too!! My ring looks brand new and beautiful. And I learned something new about it too, because it is a family heirloom and an older diamond, they used to cut the diamonds differently back when my great grandfather purchased this for my great grandmother. And my ring was finished way faster than expected as well!! Great job!!

Ab
Review №31

I see this store has awesome reviews, but the guy working this Saturday afternoon didnt acknowledge us when we walked in. We looked at the case for a few minutes but decided to walk down to Zales and check out their merchandise where we ended up meeting up someone very nice and they just so happen to have killer deals. My advice acknowledge your customers, increases the chances of them staying in the store.

Mi
Review №32

Amazing service! Will not go anywhere else for my jewelry purchases. They never fail to take care of us and give us a fair price.

Pa
Review №33

By far best customer service in tuttle mall. Amir helped me find the perfect ring and made it a stress free experience. I cant thank these guys enough for all the help they gave me.

ro
Review №34

I shopped at 6 different jewelry stores and none of them could come close to price and quality. Zach was very good and i trusted him more than the other jewelers i had dealt with. I highly recommend Diamonds Forever.

Co
Review №35

Just picked up my fiancés wedding band from here yesterday, our entire experience was wonderful, unique selections that no other jewelry stores had, great pricing! Very friendly staff had absolutely no issues! Left very happy and would highly recommend to anybody looking for something kore unique then a plain gold band!

Ga
Review №36

Nice place to buy diamond jewelry........they explained all quality parameters of the diamond and offered good price.......we can order customised as well.

Je
Review №37

Went today with my boyfriend to look for a diamond necklace for my birthday gift. After visiting a few other jewerly stores inside the mall, we walked into Diamonds Forever. I was very impressed with our overall experience. This store has a great selection with high quality diamonds and jewerly. Zach is absolutely amazing! He gave us excellent service and didn’t pressure us at all. He took his time explaining the differences between necklaces, gave us awesome suggestions and overall provided outstanding customer service. Would recommend this jewerly store to everyone.

Th
Review №38

Great prices and fantastic customer service! I highly recommend this jewelry store to anyone seeking honest sellers and quality jewelry!!

Vi
Review №39

Excellent service. Very good collection and helped me to purchase the ring for a great price.

Ma
Review №40

Neither my fiancè nor myself have done a lot of higher quality jewelry shopping before, Zach was quite helpful in showing his range of wares. Compared to the Department store jewelry counters, you could see the difference in quality as well as the salesmans knowledge of product. His selection is far nicer than the other stores we visited as well, my future wife absolutely fell in love with her ring, a style that we did not find were offered at other stores.In comparison to other mainstream stores, such as Jareds, there was no sense of a high pressure sale nor the annoying insistence of knowing where both myself and finacè work. Its an extremely comfortable setting and i would certainly recommend it to others. Also, he gave us a great price. Thanks again Zach.

Ma
Review №41

We walked into the store and it was literally empty!! No one was there to greet us. We waited five minutes but gave up and went to other jewelry storesUPDATE: A sign should be put up to notify customers when the store manager/associate is in the restroom.

As
Review №42

My fiancé purchased my engagement ring and band, while I purchased his wedding band and a watch from Diamonds Forever. Excellent customer service. Very helpful and knowledgable. Will be our go-to jeweler. Highly recommend.

ju
Review №43

Service is great, easy to deal with, wasnt pushy and helped find exact item I was looking for, for a great price.

To
Review №44

I felt the staff was helpful and knowledgeable. It was a relatively painless process

Ch
Review №45

Black Friday of 2015, my husband (fiancée at the time) and I went to tuttle mall to look at wedding bands. We went to every jeweler there but nobody was as good as Diamonds Forever. The staff was very thorough in answering all of our questions. We ended up buying my wedding bands from them that night, and ive loved them ever since then!A few months ago i had taken all of my rings in to get the cleaned, and while i was there they told me to think about getting all three of my rings sautered together, but i needed to make sure my warranty would be valid at a different jeweler for my engagement ring since it wasnt purchased through them. After talking with Heilzberg (where my engagement right is from), i didnt feel comfortable having heilzberg sauter my rings; they didnt explain anything to me, all they gave me was a price. I went back to Diamonds Forever, and they explain the whole process to me, and made me feel so much better about having it done. My rings are now in the process of getting sautered and I cant wait to see how they turned out!!I will definitely be going back to Diamonds Forever for any of my purchases in the future.

Co
Review №46

Zack helped me out big time. The lady said yes!

Am
Review №47

3 DIAMONDS fell out of my 5k wedding ring on honeymoon. They fixed it..now just recently (6mnth later) ANOTHER diamond is missing AND my husbands band ($700)BROKE?!!

Information
3 Photos
47 Comments
4.6 Rating
  • Address:5043 Tuttle Crossing Blvd, Dublin, OH 43016, United States
  • Site:http://www.simon.com/mall/the-mall-at-tuttle-crossing/stores/diamonds-forever
  • Phone:+1 614-766-4100
Categories
  • Diamond dealer
  • Jewelry store
  • Jewelry repair service
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:12AM–6PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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