user
Bye-Cyclery
11523 Streambed Pl, Dublin, CA 94568, United States
Appearance
Bye-Cyclery

Comments
Ka
Review №1

Jake is definitely an excellent mechanic, but sadly lacks integrity & has extremely poor communication skills. I am still waiting for him to pay me for my daughters bike that he sold. I received a partial payment & was told I would receive another payment on April 27th via text message. It now June 14th & I have not only not received any further payment, but have received zero responses to my numerous messages directly to him or indirectly to ND posts. No sure why he has decided to scam me, but he is very dishonest. Please be aware!

al
Review №2

I had scheduled a service with Jake via text message and we had coordinated a drop off time. I live 45mins away but I do drive past Dublin, so it’s convenient for me to pick it up on my drive home from work, whenever it was ready. I arrived and unloaded my bike.A young gentlemen at the door told me that jakes closed for the day. I let him know we had made an arrangement, he closed the door, then came back outside to sell me Jake isn’t available. I then texted Jake because perhaps there was a miscommunication and he replied back dismaying his availability.“Not available, what about tomorrow or the day after”He didn’t respond back after I told him I drove from Tracy to meet this appointment.I didn’t even need him to service my bike right away lolI could have left it there as planned but he chose not come outside. I drove 45mins for nothing. This is unprofessional. I would have tipped him very well because his quoted price was less than the bike shops and the only reason I chose him because local bike shops quoted me a 4 week wait minimum and he estimated a week if I recall correctly.Business integrity is important. Had he apologized via text about his unavailability I would have come back the next day or another mutually convenient time.Oh well

Le
Review №3

Jake went ABOVE & BEYOND with his service! His business was easy to get to, has a bike shop with the works, & GREAT customer service! Im EXTREMELY happy with my BEAUTIFUL Specialized Hard Rock bike, thanks to Jake!Pic #1 is a BEFORE👎🤢👎🤢Pic #2 is the AFTER 👍🏻☺️👍🏻💕Ill DEFINITELY be coming back to Bye-Cyclery for ALL of my bike needs! I HIGHLY RECOMMEND Jakes service because he does AWESOOOOOOME work for a FABULOUS PRICE!!!!🤑

Mi
Review №4

Great experience. Speedy service and maintenance on a 22 year old stumpjumper - made it ride like new - couldnt be happier!

Pa
Review №5

Recently had my Trek Fuel EX8 tuned up by Jake @ Bye-Cyclery. The work was done within 1 day and the work was top-notch. Jake took the time to clean the bike, adjust the brakes, front/rear derailleurs, adjust all fittings and clean the headset and bottom bracket. The price was perfect, much less than any bike shop would charge. On top of that, he took time to explain all the work completed and suggested a check-up date after the next 5 rides to make sure I was happy with the work.I highly recommend taking your bike to Jake if you are looking for any work done (small tune-up, or full tear down). The price will beat any shop out there and the workmanship is top-notch! Bonus: Jake took the time to clean the bike, top to bottom. It hasnt looked this good since I purchased it at the Trek Store!Will definitely recommend Jake to all friends and neighbors.

Ud
Review №6

I just got my bike. His service is awesome. Felt to put my first impression. Jake is so friendly and spends lot of time with you understand and help you with any queries.I felt a best place for you to experiance you bike. His conversation helps to increase you love for your bike ...

Ja
Review №7

Needed a general tune-up of our 25yr old Specialized bikes & Jake got us in & out within a couple of days. When I brought bikes in, They were both stuck in a single gear. Now they both shift smoothly between all 21 gears & ride like brand new! Very friendly & very reasonable prices. So glad to have found this service.

Ja
Review №8

Jake is awesome! He just finished bringing my custom 92 Trek back to glory after it went down and then sat for a year. Super knowledgeable and detail oriented, Im very pleased with the work done. Ill be heading back to him for all my bike repair needs.

Ja
Review №9

I’m biased... but I like to think I’m doing alright

Ro
Review №10

Jakes service was amazing! I called and asked for an expedited tune up + new tires and he was able to get me in right away. When I arrived, Jake took the time to listen to my needs and what performance I really wanted out of my bike. Since I ride 9 miles a day, with big dogs attached to my bike, I needed some better rear stopping power on gravel trails. Fast forward to the 24 hour turn around I had asked for, and my bike was perfectly tunes, cleaned, new tires, and a new rear brake and derailer system was added. I could not have been happier with Jakes work and his above and beyond customer service. I have never received that level of service at a big shop so I will definitely be calling him in the future!

Ba
Review №11

I had two of my Kid’s bike one for a puncture and one full tuning. Jake did a fantastic Job. I needed it bit urgent he worked late in the night to fix it. While talking to him I could feel his love for bike and his professionalism. He also gave a discounted price he agreed months ago for tuning because it is a Kids bike.I highly recommend Jake for fixing the bike.

Vi
Review №12

Since the Cyclery I usually go to was closed early I was directed to Bye cyclery via Google Maps and what a blessing in disguise was to meet Jake. What an awesome full tune job on my bike with a 15 hour turnaround. The SRAMs on my GIANT TCR have never shifted smoother the whole bike chain, drive train was sparkling clean and the whole bike was so well lubricated. My first ride after a long time took me back seven years when I just got it new. Tremendous job highly recommend him for any job involving a bike. It is true sometimes the best things come out of a garage and this is indeed one. Anything to fix on my bike and my daughters bike will always go to Jake. Highly recommend him.

Do
Review №13

Took my mountain bike to Jake for a tune up and he did a great job. It was a bit more than he had bargained for, but there were no complaints from him about the extra effort. Charged me the agreed upon labor and only had to pay extra for the new parts that needed to be installed. No, shocks, no surprises, just nice friendly service.

Cl
Review №14

Jakes level of customer service is above and beyond what youll find at a big box store.Jake fixed the tire on my sons balance bike that wouldnt hold air. Im confident in his ability to fix any bike, from a Penny farthing to a unicycle.

Ch
Review №15

Great customer service! Jake went out of his way to help me even though he was officially closed. Would definitely recommend Bye-Cyclery!

Pr
Review №16

I am a novice in cycling. I bought a bike from a neighbor and took it to Jake. He was very patient with me and explained many nuances of the bike I bought. His words were very encouraging. He did a tune-up and set the bike up for my dimensions at a very nominal price. Working with him has been very pleasant. It gives me great comfort to know, if i have any questions I can quickly call Jake or go to his garage-shop and get it answered immediately.

Sp
Review №17

Easy to contact. Quick and proper service. Great price. I thought my bike was O.K. But when jake got finished it rode, turned and braked 3x better, felt like my brand new bike again! For only 50$ it’s worth it for any bike that needs repairs!

Ma
Review №18

Had two mountain bikes maintenance done. Turn around was quick and both bikes are running great.

Ma
Review №19

Jake tuned up my well used mt bike. The front derailleur barrel adjuster was broken . However, he was still able to make the adjustments and the bike now shifts great. He also gave me some tips on where to get a new shifter for a good price. Great service.

Me
Review №20

He took our bike and never pick up the phone or text back after 4 weeks.He is totally skam and people who posted here probably people got money to review 5 stars for real.SKAM !!

D
Review №21

We recently took one of our bikes to Jake and yes, we are pleasantly surprised with his communication and level of service. He kept us informed with updates via text messages. You won’t find that at any of the bigger or chain bike shops. We will definitely be going back to Jake for all of our bike needs, problems, and basic tune-ups in the future. He left our bike very clean and explained things in person upon picking it up. Great Job, Jake!

Ra
Review №22

If you are looking for someone to fix your bike, Jake is the guy to go to. My daughter had not taken her bike out for a spin in a while and it was rusty and we decided to tune it up. We came across Jake on Nextdoor and reached out. He came with great recommendations and stood up to it. He has an intense passion for his job, which makes him the perfect candidate. On top of that, he is extremely knowledgeable, customer friendly with a pleasant smile on his face, always. He did a great job with my daughter’s bike that I had him tune up my bike and I didn’t realize how rusty my bike was until he tuned it up. Now it is as good as new.Jake did an amazing job! Thank you, Jake.

ru
Review №23

Jake did an excellent job on two bikes! He is a young eager entrepreneur doing what he’s passionate about. How can you not give him a chance to impress you with a great tune up and thorough cleaning of your bike??

Sa
Review №24

So friendly owner. Encourages his customers to learn how to fix their own bike problems and he even explains how. I really like his service.

Jo
Review №25

Jake is very knowledgeable and knows the history on many bicycles. He took my bike and my wife’s and brought them both back to like new standards. He’s a great asset and very quick turnaround. He has tons of experience on all platforms of the cycler world. Thank you so much for your help and will contact you soon for the next tuneup

mu
Review №26

I took all of our 3 bikes to Jake for service and tune up and we are very happy with his level of service. He kept informing me with updates thru text messages. I will definitely recommend Jake to anyone who needs of bike tune-ups and service. He made our bike as good as new and explained lot of things about bikes after he fixed it...Excellent work! Thank you, Jake!!!

Ca
Review №27

I recently had my bike tuned up by Jake and he did a terrific job. Jake tuned and cleaned my bike and it was completed on time and has such a smooth ride now. Jake was very courteous and conscientious and I’ll be sure to have him do my next tune up.

Ro
Review №28

Bye-Cyclery is opened during quarantine / shelter in place!Took a spill on my commuter bike (Marin Muirwoods) that bent both wheels and caused my ride home to be wobbly. I took the bike to Bye-Cyclery, Jakes workshop. Jake is a friendly guy, very passionate about cycling and sharing tips with his clients. Not only did he straighten out my wheels, he also noticed that my front brake pad was completely worn down (to the metal) and that I also needed a new chain. Im glad I agreed to his suggestions because 3 days later, the ride was so smooth and the chain noise was gone. Keep up the good work, Jake!

Ch
Review №29

Got two of my bikes tuned by Jake. Jake was flexible to accommodate last minute appointment and finished as planned. He went over the details of what was fixed and how to maintain the bikes in good condition. Definitely recommend Jakes services for bike maintenance.

ka
Review №30

I brought my bike in for a tune up. Jake at Bye-Cyclery provided great service and is very knowledgeable on what type of adjustments I need on my bike and where to get the parts. Jake even offered to replace the parts with no cost! Now that service!! I’ll be bringing my other bikes to him for tune ups and maintanace . Bring your bikes to Jake you won’t be disappointed in his service or prices !

T/
Review №31

Awesome service.We lucky to find Jake on the Nextdoor app.He has assembled a bike out of a box for us and done a tune up on an old Giant Rincon mtb.Both jobs were done in a timely and professional manner.Hes able to provide a great deal of services out of his modest home/garage shop .He spells out exactly which services he can perform.Obviously, if you have a $5000 carbon road bike that needs warranty replacement this is not the place to come.For the rest of the 99% of the cyclists out there, he can do quality tune-ups and basic repairs.Support a super local business.

Information
17 Photos
31 Comments
5 Rating
  • Address:11523 Streambed Pl, Dublin, CA 94568, United States
  • Site:http://bye-cycle.com/?utm_source=gmb&utm_medium=referral
  • Phone:+1 925-420-0206
Categories
  • Bicycle repair shop
Working hours
  • Monday:10AM–6PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:Closed
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Health & safety
  • Appointment required:Yes
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • LGBTQ friendly:Yes
Similar organizations