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Dublin Ford Lincoln
2265 Veterans Blvd, Dublin, GA 31021, United States
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Dublin Ford Lincoln
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W.
Review №1

I recently purchased a 2021 F150 from Dublin Ford and could not have had an easier experience. Finding a truck has been extremely difficult this year. I live in Augusta and have tried locating trucks from Raleigh, NC to Atlanta to Jacksonville. Every place I looked I either heard no response from the dealership or received pushy salesman trying to sell me a vehicle that I didn’t want. Greg Dumas at Dublin Ford could not have been an easier person with whom to do business. I received straightforward pricing, prompt answers when seeking clarification, and premier customer service that seemed to have disappeared from the recent experiences I’ve had at other Ford Dealerships. Greg had everything set up for my arrival so that the business end of the transaction was smooth and took very little time to complete. He was then very thorough in explaining all of the features and added amenities to my new truck. This type of experience has given Dublin Ford a customer for life.

Ro
Review №2

Just want to give a BIG THANKS to Ge Ge on the purchase of our Navigator.We had a GREAT EXPERIENCE in the purchase this past Friday. We drove 3 hours and it was well worth it. Cant say enough about her help in making this deal. I was really impressed by the owner of the dealership. Tim came out and talked to use for a long time. He really cares about his customers. We will be back. Thanks Again!!

Su
Review №3

If you’re in the market for a new car I highly recommend Dublin Ford! I inquired about a vehicle via the website and almost instantly I was in contact with Greg Dumas. We spoke briefly via text and phone and within a few hours he was in the vehicle pulling up to my job so that I could look it over and test drive it (he knew I couldn’t break away long from my patients) he answered every question that I had concerning the car. And when I decided that it was the car for me, he worked quickly and efficiently with my bank to provide information needed! I couldn’t have asked for a better experience. I definitely will be back to do business with DFLM!!!

Mi
Review №4

Ryan was very helpful. Not pushy at all. Actually talked me out of buying a car. Then found the perfect fit for me and my family. Would definitely go back.

mi
Review №5

Parts...Got my engine kit from these guys and had 2 pistons with broken rings...was prepared for the the inevitable argument and fight over shipping as just happened with another parts company, but no...not at all .. parts guy was on it no questions asked, assuring me he had me covered...instantly felt better and restored my faith that there are good people still out there..honesty is key....replacement getting shipped out with return label for the defective getting sent back. THIS is how ALL dealerships should be..says a lot about the staff. Im in PA and I just may drive to Georgia to buy my next new Ford! Not joking...

Ja
Review №6

I had the luxury of being assisted by Kourtney. She did an excellent job. She didnt sale me a car. She asked me what car I wanted, I told her, and then I drove off the lot with it. I honestly didnt believe I was going to get approved for that car, but when she handed me the keys it was like a dream come true. I was hoping and she made it a reality. Also, shout out to the finance guy. He is pretty cool too!

De
Review №7

We were on our way from South Carolina to Atlanta with our 4 grandkids (youngest 2yrs) when our truck was acting up. We were afraid of getting stranded on the side of I 16 in a rainstorm. It was a little after 4pm and we had already been turned down by another service station (telling us to just take our chances). The staff at Dublin Ford greeted us with a smile, told us they would take care of it as quickly as they could, but it would be a couple hours. They let us stay in the air conditioned lobby, told us about some nearby food options, kept us updated throughout and had us out in under 2hrs. The entire staff was courteous and professional, staying late to make sure we were cared for.We are so thankful we found them and would highly recommend this location and its TOP NOTCH SERVICE

Ka
Review №8

After so much searching for a new car, Ryan was the best helping me find the perfect car! I had the best experience! Yall go see him and let him help you find the perfect ride for you and your family!

Du
Review №9

Yesterday I drove two hours to Dublin Ford after speaking to Greg Dumas regarding a 2020 Ford Expedition they had. By the time I got there, Greg had it fuel up, washed, and ready to go. He made the whole car buying process very simple and had a great attitude the whole time. He was not pushy and definitely doesn’t carry himself like a typical salesman. Dublin Ford is very lucky to have someone like him. I feel very good about the arrangement we came up with and would also like to thank Mark, the sales manager, for taking care of me as well. Everyone at Dublin Ford was super nice and definitely would recommend for you to give them a chance if you see something that catches your interested. I have been working towards getting my family a vehicle that they so much deserve and they made it happen. Thanks again!!!!

Ch
Review №10

Great experience with Ryan and Paige at Dublin Ford. I purchased a 2021 Expedition remotely through them and it couldn’t have gone easier or been a better experience. Thanks! I love the truck

Mi
Review №11

Great experience. It was a 2 hour ride from Augusta, but the 2019 F150 XLT I bought was absolutely worth it. The price was right, the service was great, no pushy sales people. Greg was very knowledgeable and made the process simple. Worth the drive.

Jo
Review №12

I had spent a long time trying to find a dealership that would work with me on shipping a truck to me in Hawaii. The person I worked with (Kourtney) was incredibly quick to respond and even worked with me after work hours because of the massive time difference. They overnight shipped me all the documents I needed to sign, and included overnight shipping for me to return the documents with. They worked with the shipping company I had hired and ensured that everything went as smoothly as possible on their end. Once the truck has arrived Ill add some photos and report on the condition of it.

Ca
Review №13

When we drove up to the car lot, Kourtney Peacock was quick on her feet to greet us and ask if she could help us with anything. She was very courteous and polite with a great sense of humor. We told her what we were looking for and her suggestions paid off. She got us a great deal and closed out the sale in two days. That’s the quickest time frame we ever purchase anything. Great job Kourtney, you surely get 5 stars from us and referrals. Thank You.

Ci
Review №14

My husband and I have been looking for an SUV for a while now. We decided to ride around and look to see what was at the dealerships and we came across the perfect SUV at Dublin Ford Lincoln. Kourtney Peacock helped us tremendously with everything. She wasn’t pushy like most salesman(women). She gave us all of the information she could on the vehicle and gave us time to think about the purchase. We went back the next day and purchased the vehicle. She even came in on her day off to assist us! She was awesome. I would highly recommend this dealership to anyone. Thank you all for your help in this process. We love our new ride!

Be
Review №15

Long story short, I purchased a vehicle just last month (different dealer) that I ended up wanting to trade in immediately. Inventory is super low everywhere now but I found one I liked here (I’m from the Augusta area) and called first thing this morning. Greg Dumas answered my call immediately, was extremely courteous and attentive, and super patient with answeringall of my questions. A few things I wanted to know, he couldn’t answer without checking the vehicles I was interested in and he energetically got those answers and got right back to me. The dealership was super friendly, no hassle, and had us out the door in no time. I would buy another vehicle from Greg/Dublin Ford again without hesitation! Go see him!

Tr
Review №16

What fabulous service! We were traveling from out of town (in our Ford Escape) and noticed something hanging from underneath our car. Took a chance theyd be able to help at the dealers and they were wonderful! Got us straight in and fixed us up so we could make it home. Im extremely grateful and truly appreciate how polite and professional the service dept was!

Mi
Review №17

Enjoyed my experience with Dublin Ford and Trent Barnes. Trent was honest and straight forward from start to finish. He is super sweet and will work you out an awesome deal. Highly recommend him as well as the Manager, Tim Redding who worked out an awesome trade in and the finance manager Michael Gray was also a breeze to work with and made sure to explain everything perfectly and so that I could I understand before signing. All around it was the perfect experience.

Se
Review №18

After driving throughout middle Georgia in search of a truck I found myself back at Dublin Ford. I worked with Greg Dumas on my trade and purchase, this was the smoothest, easiest and most honest vehicle buying experience I’ve ever had.Greg is a great salesman and I look forward to dealing with him in future vehicle purchases. Overall I had a great experience with this dealership.

Cr
Review №19

My husband was searching all over and could not find the vehicle that he wanted.I suggested that he search online. He did and found a Cadillac XTS. He filled out the online application and got approved. Greg Dumas reached out to him to review the information. We were an hour away. Greg communicated with him the whole time to keep him up to speed. By the time we arrived at the dealership, the car was detailed, and filled with gas.Greg made this a great experience for us. I would recommend that if you’re in need of a vehicle see Greg at Dublin Ford. Thanks Greg!

To
Review №20

What an unbelievable experience I had with Dublin Ford!!! Greg and Paige were both outstanding and exceeded expectations. They made the whole experience enjoyable and were straight forward and honest throughout. Not to mention they even delivered the vehicle to me! Highly recommend!!

Ke
Review №21

Dont trust them, They said this vehicle was in great shape or they would not put it on there lot , they replaced the struts and breaks as you can see by the photos i posted i had to take it to the Ford dealership in Savannah to get the work done,After several phone calls to Dublin Ford and no returned calls from Dublin Ford i had to get these items repairedI cant see myself going back to this dealership, Im sharing my experience with everyone i meet and I tell exactly what happened to me and hope I can save someone from the same ordeal....Unbelievable, the response from Dublin Ford is a flat out LIE, lying and adding words I didnt say dont make it right, my number has not changed, yall lie like the liberal news media.

Je
Review №22

Excellent car buying experience! Ive never worked with Dublin Ford Lincoln until last week, it was a completely painless experience. From finding my car online, getting a value on my trade, test driving, and doing my paperwork- Tim, Greg, and Trent made everything so simple. I felt like they really valued my time and wanted to be sure that I left happy. Will definitely do business with again!

Er
Review №23

Greg Dumas was our salesman. He was very polite and professional! Easily one of the best car buying experiences we have had! Everyone at the dealership were very nice and welcoming! Will definitely buy another car from them in the future! It was worth the 2.5 hour drive!

Br
Review №24

Go see Trent and the Dublin Ford team! They were great to work with.

Lu
Review №25

I broke down in Wrightsville, about 30 minutes from Dublin, in my 2019 Ford Explorer. My car simply wouldnt crank or jump. Covington, GA is home. A good two hours away! We had a tow truck in route from Dublin around 3:45pm and Dublin Ford closed at 5pm. Ford Roadside had it going to the nearest location with was Dublin Ford. I really began to panic when I realized A) We wouldnt make it to Dublin Ford before 5pm B) Dublin Ford had no loaners C) The Enterprise in Dublin who is Fords loaner company had not one vehicle available.Kyle in service took my call. He was very polite and knowledgeable. He said he was pretty sure it was only my battery even though it wouldnt jump and he told me that he would wait on me (even after 5pm). When I arrived Kyle was the friendly face I needed!! He pulled my car in the bay and a gentleman by the name of Frank walked out. He was dressed to impress (Im assuming a manager) and he reassured me that they wouldnt leave me stranded in Dublin! They were going to take care of me. Then a third gentleman rounded the corner by the name of Luke to help the other two with my car! Luke was the mechanic. It did turn out to be only my battery- they said it was just a faulty battery! Not only did one person at Dublin Ford go above and beyond but THREE people at Dublin Ford went above and beyond. They all stayed after their quitting time, they were all a friendly face, and they made sure I was able to continue the drive to meet my family for vacation!!I am so very thankful for Kyle, Frank, and Luke. I would recommend Dublin Ford to anyone and everyone. If they will take that good of care or someone who didnt purchase a car from them and would never need service at their location due to the distance from home- I have no doubt they are going to treat their locals right!! I would absolutely consider driving all the way back to Dublin Ford for my future purchases.

Br
Review №26

I was nervous to go buy a vehicle alone for the first time. But at Dublin Ford I never felt overly pressured, they were so kind, and addressed all concerns I had with the used vehicle quickly and professionally. I had a lot of nervousness about a dealership trying to push me out of the price limit I had set for myself, but they never did and Trent was awesome at working with me so I could get what I wanted. I will definitely be back when it is time for our next family vehicle purchase! A big thanks to Trent and all of the other fellas that helped me out that day!

Bo
Review №27

I called Dublin Ford and inquired about a used Lincoln Town Car that was for sale. I was told that this is one of the nicest kept cars, has been serviced, and maintained by them for the last 12 years, they could only show records for 5. The only reason they have kept this car on their lot is because it was in such great shape, and they had maintained it since new. Trent Barnes took plenty of time answering my questions and sent me additional pictures. I questioned what looked like a battery acid issue on the under side of the hood and was told by him and his manager that it was not battery acid but residue from a coolant leak and was assured that the cars records of service will show that. I asked about paint work and was assured that there was no paint work done to the car. So, I decided to drive the two and a half hours to see it based on what they told me. I arrived and the car was brought around dirty and leaves and pine straw stuck in the car. They did not even bother to rinse it off. Immediately I could tell that the hood had been repainted. Opened the hood and was met with a strong coolant smell and the issue under the hood was battery acid and not a coolant issue. What was under the hood was red rust and the car had green coolant in it. Found all the bare metal under the seats and dash rusted and all the floorboards were wet, and the right rear was about an inch deep in water. The trunk had mold in it. They did not even bother to look the car over. Now three salesmen are out there looking at it and making excuses. Battery had no retainer, and the transmission dipstick was sticking two inches out of the tube. So, I asked what they would take for it being so badly misrepresented and needing so much work done. I was informed that I was already told what they had to get out of the car, which was high retail value with the excellent service history. I promptly left at this statement. These guys at this so-called hometown dealership wasted my entire day and it turned out to be just a typical used car dealership/salesman experience. The worst dealership experience I have ever had.Update: Tim, the general manager, called back the next day and apologized for what happened and explained that my experience was not how they do business. He talked to me for a good while making amends and I think it says a lot about the effort he put in to say they were sorry. He offered what he could to make it right. In the end he put in the effort to let me know that he was not happy that I left unhappy, and I think he was genuine about it. Thanks for the call Tim.

Ko
Review №28

Dublin Ford Lincoln is hands down the best dealership around. Everyone that works there is very personable and makes you feel right at home!! Definitely recommend them!!

Jo
Review №29

Greg Dumas did a great job of answering all my questions and even though there were delays that were out of his control he did his job efficiently and with good humor. I never felt rushed or pressured and the entire staff were courteous and friendly. The preliminary deal was fair and in the end it was exactly as agreed to. Thanks to Greg and Mark Cox for doing business as it should be done.

Mi
Review №30

We worked with Kourtney Peacock to purchase a used Chevy Suburban that we found online through CarGurus. She was professional, straightforward, and super easy to work with, really a pleasure - definitely one of the easiest and smoothest vehicle purchases we’ve ever made! She even delivered the vehicle to our house in Evans! Would highly recommend Dublin Ford and Kourtney!

P
Review №31

My wife and I were shopping around for a pre-owned F150 and considering several outside our home area, and ended up working with Greg at Dublin Ford. He was very responsive and helpful, answering all the standard questions we had, as well as personally verifying features and condition-related items for us since we couldnt easily come look for ourselves. It was a pleasure dealing with him, and in the end we were able to negotiate a good price on a great truck. Id be happy to work with Dublin Ford again in the future. Thanks!

To
Review №32

I purchased a 2020 Honda Odyssey online without ever test driving or viewing the vehicle. Paige was very instrumental in providing photos and answering all of my questions about the condition of the vehicle. All the staff that I worked with at the dealership were very helpful including Greg our sales representative. Great customer service experience!

Jo
Review №33

I’m writing to say thanks to Trent and the management team at Dublin Ford for GREAT customer service. My daughter purchased a 2017 Ford Explorer in early February this year. After about 3 - 4 months, my daughter found herself at our local Ford dealership because she heard a squeaking or rubbing sound in the front end. The dealership told her that her brakes were a significant safety risk and that she shouldn’t be driving the vehicle. New brakes and rotors were needed, which was certainly not the news she was expecting for such a new, low mileage, and recently purchased vehicle.I called and spoke with my salesman (Trent) and he asked if she could bring the vehicle to Dublin Ford so that they can evaluate any problems. Due to safety concerns, she didn’t want to drive the vehicle as is and chose to have immediate repairs made locally. Trent then asked me to send a copy of the repair bill, and that theyd be in touch.Approximately a week later my daughter received a $321.94 check from Dublin Ford. This represented Payment in FULL for her brake repairs at another Ford Dealership. As a customer, who could possibly ask for a better outcome? VERY impressed with this level of customer service!!Thanks for standing behind your product, without issue. Please share with the Dublin Ford sales and management teams.

Ka
Review №34

I just purchased a vehicle from this dealership. My main sales person, Kourtney Peacock, was patient and helped me search for a vehicle that met my criteria. She went beyond expectations from what I have experienced with other sales reps- non pushover, gives you time to make YOUR OWN choice, helps budget your limit, and treats you like an actual buying costumer. Thanks Dublin Ford!

Do
Review №35

Good service, Kourtney Peacock is very helpful with whole process.

Ro
Review №36

I love these people. They have taken the time to talk, explain, and ask if I need anything. Service Department, Frank Shrine, I thank you and your crew for every visit, I felt like I was important. GREAT JOB!!!

Mi
Review №37

I love everything about Dublin Ford ,Frank in service is very smart n a #1Team leader very direct n will go the extra mile to make every customer feel they have chosen the best Dealership available. Jason in parts will go the extra mile to make sure you have the correct parts n has always been more than helpful to make sure the parts are available n a #1 Team leader ,also last but not least Thomas in the shop will do you the best job that an ASE CERTIFIED PROFESSIONAL MECHANIC could ever do from my opinion. Thanks !!!! MICHAEL NEWSOME

Pa
Review №38

Went without an appointment so had to wait. Understandable. All work was satisfactory. Prices reasonable. Had pleasant conversation with GM.

Jo
Review №39

Ive bought two new vehicles from Dublin Ford in the last year. Both vehicle by experiences were the best Ive had in 10 years. I buy a new vehicle at least once a year for either myself, my companys or my wife. pricing is fairly decent and the service department works hard to satisfy my needs.Trent in sales has always work to make my buying experience as quick and as hassle free as possible.I will certainly be recommending others to the great folks at Dublin Ford.

Ve
Review №40

My experience with Dublin Ford Lincoln was nothing short of amazing. Kourtney Peacock and Tim really took care of my needs. Kourtney definitely is a true to what she sales. Internet shopping for a car is always a 50/50, but Kourtney was quick and not pushy. Down to the delivery of my vehicle after the deal was done. Love it the customer service. Go see Kourtney Peacock for your next Ford!

Ma
Review №41

I couldn’t be happier with the car buying experience we received with Greg Dumas!

Ti
Review №42

They worked with me trying to get what I wanted just couldnt get it done

st
Review №43

Great customer service! Greg made this one of the easiest car purchases. Everything was upfront and honest. Made it quick and painless. Would recommend!

Sp
Review №44

Nice friendly peaceful environment. My daughter ended up with her first car 👍

Ed
Review №45

Very helpful on sales and service

Al
Review №46

BUY AT YOUR OWN RISK! We purchased a truck over a month ago and the day we drove it home found it had an oil leak, we took it back for them to fix it. Which took over 3 weeks and it still came back messed up and with a new dent. We tried to return it and they basically said it was our problem so its back in the shop for the second time! We paid that much for a truck and have got to drive it 3 days out of the 5 weeks we have had it! We tried to work with them and gave them a chance to make it right but they didnt seem to care.

As
Review №47

Extremely pleased all around!!For over a year now my husband and I have been looking at the Ford Flex. We do not buy vehicles on impulse so I knew what I wanted, Black exterior, leather seats, electric seats windows and so on... my husband ran across a black Ford Flex, leather seats (just as I wanted) at Swainsboro Ford, he inquired about the vehicle, he found out the same owner owns Dublin Ford. We knew this past week there was NO WAY AT ALL we could make it to Swainsboro to check it out. My husband called Dublin Ford and spoke with salesman Greg Dumas (whom was absolutely amazing 😉, we highly recommend! If you go tell him Kris & Ashley Fordham sent ya😉🙃)My husband asked if there was any way possible that they could bring the Flex here so that we could see it, that he could not promise we would buy it but we were really interested and wanted to see it in person. Greg did NOT hesitate! He said let me make a call and I’ll let you know when it’s here! (This was in the afternoon). Greg called my husband back next morning & said 12 noon it will be sitting here in Dublin waiting on you! And 12 noon he called my husband! We checked it out, we were trading in my car, so while we test drove they did the car appraisal on my car! we made our decision We wanted the Flex! With the AWESOME help of the 2 finance gentleman, Mark & Trey, we were EXTREMELY HAPPY with the Flex sale price & offer for trade in on my car! We told them the payment area we needed to be in and they did all they could and got us in there! This wife is extremely happy and the whole process was painless and easy!! Thanks Greg, Mark & Trey for everything you did for me to have my dream ride!!! Y’all rock!!! -Ashley Fordham

Sh
Review №48

Just bought a 2011 F-250 Super Duty. Pleasant experience. Nice people. It has that hometown feel about it. Will upgrade to 5 stars once we get the extra key and quote on Ford emblem. #loveournewtruck #wellbebackUpdated to 5 stars for sending a very nice personalized thank you card from the owner. Its the little things that matters folks and they are the real deal!

An
Review №49

The Dublin Ford Lincoln dealership were great. Trent and the staff there gave me awesome service. They tried there best to give me a nice truck and keep me HAPPY....Thanks for all your help and a job well done.

An
Review №50

Came in today looking to trade my vehicle and look at a few upgrade options. I was helped by Trent Barnes my sales person and he was able to get me into a 2020 Ford F-150 truck. He was very helpful with me and will certainly be doing business again in the near future. Thank you Trent & Dublin Ford Lincoln.

Ca
Review №51

Me and my husband went in dublin ford and Mr. Trent was very open and honest with us about everything! I could not be more happy with our experience we received!! He went above and beyond to make sure we was 100% happy!

Sa
Review №52

Thank you for your service! I had an issue with my vehicle, but once addressed Frank, Jay, and Naomi have been more than helpful in making it right! Tim is also very nice and followed up with me to make sure everything was good to go! Thank you Dublin Ford!

ka
Review №53

Everyone go see Chris Duty at Dublin Ford! Found a 18 I wanted on a Friday evening, it sold Saturday and I was devastated. He called me back Monday and got me in a 2020 Explorer! And I’m getting my windows tinted 🙌🏻 Can’t say enough great things about Dublin Ford and especially Chris! Phenomenal service

St
Review №54

Where do I begin....Tim Redding not only listened to every detail of what I wanted he didnt let me settle. He went above & beyond for my 2020 mustang GT!! All I can keep saying is Thank you....Thank you...THANK YOU!!! You might look @ other dealership but you better intrust your business in Dublin Ford!! From start to finish that was the easiest no hassle buying i have ever had all the way down to his sweet little driver Mr. Sonny who personally delivered my new baby to me!! #DublinFordis#1

Ch
Review №55

I would highly recommend the Dublin Ford Lincoln Team to anyone looking for a new or used vehicle. They will work hard to get you the best deal possible.

An
Review №56

Horrible. I was just called by the General Manager, and he tried to blackmail me into buying a car from them. I got a price on a new car from them, and checked with other locations on the best deal. Since I decided to go with someone else, he said he would not service a car from another dealer. I corrected him because I know my husband has taken his vehicle up there and he didnt buy it from them. My sister has too, so just look at the list of people that will never buy from Dublin or take their cars for service, and that list is growing.

Di
Review №57

My brother was travelling from Chattanooga Tennessee to Savannah Georgia when his Ford Fusion broke down on the interstate. He called Ford Roadside Assistance and had the car towed to Dublin Ford. Frank Supine from their Service Department stepped up and took control of the situation. He assessed what was wrong with the car, apprised us of the the amount of time it would take to complete the repairs, then helped my brother get a rental car. Frank managed the repairs, calling both me and my brother updating us on the progress. Several days later, my brother drove back to Dublin and picked up his Ford Fusion.My brother is not from the Dublin area, nor did he purchase his car from there. However, this did not make any difference. Frank Supine treated my brother as a valued customer.Frank went above and beyond to make sure that the car was repaired and that we were satisfied.  He truly embodies what customer service should be.He even called after the car had been picked up to make sure everything was okay. It is rare, when you find yourself in a situation such as this to find an individual like Frank - someone who embodies professionalism, integrity and caring.

Dr
Review №58

They do really great work.

Pa
Review №59

Went to look, possibly purchase a new car. We arrived at the dealer hoping not to hassled and forced to purchase if we changed our mind. To our surprise we were greeted and met Naomi and some of the nicest saleswomen and staff. The transaction was smooth and easy. Not once were we pressured into anything. We did make a purchase and some new friends in the process! I would definitely recommend this dealer to anyone I know. Dublin Ford Mercury please keep up the outstanding work and customer service.

To
Review №60

Chris Duty turned a bad experience into a good one with the recent vehicle that I just purchased! I would recommend him to anyone looking to buy a vehicle!

Me
Review №61

Trent is an excellent salesman. He found for me the perfect vehicle at a good price.

Sp
Review №62

Got my mustang towed here when my engine dropped a valve on October 31, 2019. I kept calling and talking with Chris, who was not there anymore by the time my car was finished. I was told by him many times that they had me a new engine in the shop and told me it was about ready. 2 months later, I call up there and Frank tells me they havent even got to my car yet. I go up there and Frank shows me what happened with me car and was very helpful. Mid January 2020, I finally got my car back after many headaches and lies. I was told my car was about ready weeks before it really was and was straight up told by that I was lied to, yet I didnt even get an apology or nothing. That was poor customer service!

De
Review №63

Great customer service! Trent is an awesome salesman that will work hard to satisfy your desires in a new vehicle!

Da
Review №64

Tim and his staff were awesome in our recent purchase. NO PRESSURE, friendly and helpful. Thanks Dublin Ford.

Be
Review №65

Trent is one of the nicest salesman I have ever met! I feel like he truly listened to me when I was describing what I wanted in a car. He went out of his way to help me. Him, along with his manager, made sure before I left I had everything I needed. It was that little extra that will make me come back and recommend my friends and family to go see them.

ro
Review №66

Still haven’t gotten my registration on my new vehicle them three months after the sale. Once you leave this dealership they don’t give you no help with issues that arise. Have bought many cars and this has to be worst experience yet!!!

ma
Review №67

They treat you right and will work with you to put in a vehicle

Bl
Review №68

UPDATE: I did get a call back with an update seems to just be a misunderstanding. Will be calling back with an updated offer.5/23 - Poor service for someone calling in to try to negotiate a price on a used vehicle. Called about a vehicle that had been on their lot for over a year. I called in and gave them a price, which they told me was too low. Thats fine, I added 2K to my offer. I was told they would call me back in 15-20 minutes. I called them back after 2 hours around 1pm. I was told they still didnt like my offer but the GM would give me a price after the 2 hour meeting he was already in. I asked if I would get a call back before they closed, they said I would and they closed at 6:30. Surprise I never got a call back. You would think that someone with cash in hand willing to take vehicle off their lot that has been there for awhile would at least get 1 callback after calling in twice.

Sh
Review №69

This place is absolutely amazing. Mark Cox was so helpful, polite, just wonderful. After having a truck sold out from under me two weeks ago when I found one on this website I thought there is no way I can get to it before someone buys it. I called them, Mark answered and 4 hours later my truck was pulling into my drive. We did everything over the phone and he had someone bring the truck 120 miles for me to look at and purchase if I wanted it. This experience was wonderful. Thank you Mark Cox and your staff.

fr
Review №70

Thanks Trent and the staff at Dublin ford, I love my new truck, and you went out of your way to find exactly what I wanted, thanks 😊 again, I didnt even mind the drive from Valdosta,ga

Th
Review №71

I purchased an inexpensive used vehicle from Dublin Ford. However, I was treated like I had purchased a brand new Lincoln. The staff is friendly, helpful and do what they say they will do. I am very happy with my purchase. They inspected (even replaced brake pads etc) and thoroughly cleaned the car before I could drive it off the lot. Very pleasant experience. I got a good deal. Highly recommend.

Ca
Review №72

Great service every time. Thanks keep up the good work Service Department.

ta
Review №73

Always fast and efficient. They constantly keep me updated with what’s going on with my vehicle if I ever have a problem and my car is always ready on time. The staff is friendly and knowledgeable. This is the only place that I will service my car.

Na
Review №74

THIS IS A GREAT PLACE TO DO BUSINESS.

Br
Review №75

The service department was very accommodating of our situation and very helpful ! Thank you

et
Review №76

Dublin Ford shipped my car in from another dealership just to save me a trip. I made the drive down purchased my Bright Beautiful Orange Fury 🍊 Mustang and had the time of my life driving it back home to the city. Thanks to everyone there at Dublin for the great service and the wonderful picture of me and my vehicle. Thank you!

By
Review №77

Awesome staff! Great prices! Definitely a recommendation

Cl
Review №78

Blake Bush was awesome to deal with, it was well worth the 2.5 hour ride over there.

Je
Review №79

Greg is THE BEST! I went in to buy my first car and I was in and out in an hour and a half that includes the look over and test drive of the car. Highly reccomend this dealership for anyone who wants a personalized experience!

Jo
Review №80

5 stars!!!! Went in to look at a 2016 f150 Angel Fountain was an amazing saleswoman she got us what we needed and gave us more then we expected customer service at its best. Honestly the best experience we have ever had at a dealership.

De
Review №81

I have been working in Dublin this week. Last night the air conditioner blower stopped working on my Ford. I went by the dealer this morning to see if the service department could get it going. A gentleman there, I am assuming it was the service manager, told me that he couldnt get the vehicle into the shop until at least tomorrow. I had to head back to Atlanta today and couldnt drop the car. He apologized that he couldnt get it taken care of for me but he then went to the shop and came back with a few tools and checked several things to see if he could get it fixed without having to put it in the shop. Unfortunately he couldnt and I headed on to my destination.I was most impressed that he at least took the time to try to get the blower working again. I would venture to guess that most folks would just say they couldnt help me and go on about their day. It is customer service like this that makes a business successful and keeps customers coming back. I am in Dublin quite a bit and will be telling my customers there of the great experience I had with your dealership.I hate that I didnt get this gentlemans name but please pass along my thanks once again to him.

Sa
Review №82

Awesome service... Excellent deals...

Pe
Review №83

They are sensitive to both your needs and your pocket book! You feel loved like a family member not pressured. Tell them Penny sent you.

Di
Review №84

Hands down, THE best car buying experience I have ever had. Customer for life. Thank you for being stand up people that truly care about your product and customers. Tim Redding, Jr. and Jim... pure class. Referring everyone I know!

Dr
Review №85

Sam was hekful and explained all my delighted didn’t like the suv. Service quick

Ni
Review №86

Marlies Michelson took fantastic care of my wife and I while buying our new Ranger. She stayed late two nights in a row this week answering every question, accommodating every request, and providing excellent customer service. We highly recomend both Marlies and Dublin Ford if you want an exceptional experience!!!

Ni
Review №87

Great service and great sales. Ask for Naomi! She will take care of all your car buying needs

Br
Review №88

I highly recommend buying a car from this great dealership. Working with the Sales Consultants was a great experience. No more buying a car in the big city for me.

Ma
Review №89

Bit pricey for me, nice place with nice staff

Ch
Review №90

Fixed my airbag recall. They asked me to be there at 7:30 a.m.. I was out before 9:00. I got no complaints.

Mi
Review №91

Good people, I bought my last pick up from them.

El
Review №92

I am a Ford car lover and always have been. But when i was told I would be charged $995.00 to have a condenser and a hose put on my air condition I was shocked. They have worked on my 2012 Escape since the day I purchased it in 2015. I picked my car up from them and decided to call the part store to get the price of a condenser and a hose, I was priced $249.99 . So they would have charged me $745.00 for labor. I am sorry this happen. I got my car fixed for $369.07 parts and labor thanks to Auto & Diesel Electric.

Sa
Review №93

We dealt with the Sales manager and Naomi and worked out a deal that we felt comfortable with to trade our 2015 Explorer for a 2019 one.

ro
Review №94

If I could give a negative 5 stars I would. Tried to charge me double the price for a fuel pump. I do not recommend this dealership to anyone. Stay away.

Ra
Review №95

Great ownership and a great sales and service team. Cant go wrong buying from this family.

No
Review №96

I bought a 2017 ford f350 kingranch and I am a resident of texas.. just in the area for work.. this has been the worst headache trying to get them to file the paperwork to get it registered in texas.. from top to bottom they have been extremely lazy when it comes communication. They have lied and said it was overnighted when it wasnt and Im still 5 weeks out after I had my lawyer and tax office call them to finally get the ball rollin.. mind you I bought the truck 3 months ago so I am now on about 300$ worth of temporary tags and not once have they offered to repay me.. I suggest going somewhere else where they dont take your money and forget about you

br
Review №97

I have always been treated well at Dublin Ford. I consider alot of the folks there friends.

Er
Review №98

Excellent sales excellent service all around great place recommend to anyone

Je
Review №99

THANKS FOR THE GREAT SERVICE THAT I GOT TODAY!!!

Ja
Review №100

Wonderful sales team, great finance department, and excellent service department! Tim, Jim, Frank, Mark, and Trey are the best!! I will always do business with my friends at Dublin Ford!!

Information
67 Photos
100 Comments
4.4 Rating
  • Address:2265 Veterans Blvd, Dublin, GA 31021, United States
  • Site:http://www.dublinford.net/
  • Phone:+1 478-272-0511
Categories
  • Auto repair shop
  • Ford dealer
  • Car dealer
  • Lincoln dealer
  • Used car dealer
Working hours
  • Monday:8:30AM–6:30PM
  • Tuesday:8:30AM–6:30PM
  • Wednesday:8:30AM–6:30PM
  • Thursday:8:30AM–6:30PM
  • Friday:8:30AM–6:30PM
  • Saturday:8:30AM–5PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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