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Mavis Discount Tire
419 US-46, Dover, NJ 07801, United States
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Mavis Discount Tire
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Ma
Review №1

I am always so pleased and impressed with the service and attention at Mavis. Andrew is a superior front man, is accommodating and very patient when explaining what is needed. I have trusted him with a few of our vehicles and highly recommend this establishment, due to his customer service and the fact that their rates are competitive with the local dealers.

EJ
Review №2

Quickest tire service I’ve ever received! Very friendly staff! They are very communicative. I highly highly HIGHLY RECOMMEND this shop! They’re great.

Ni
Review №3

Always have a great experience. I’ve gone here to get my car fixed, new tires, and oil change multiple times. The staff are always super friendly and helpful! Prices are normal and never had a problem with anything.

Th
Review №4

Recently, I was visiting this area in a borrowed car that needed emergent care. All of the staff were kind and courteous, particularly the Manager. These gentlemen helped me out and got me back on the road quickly. I wish I lived in the area-I would have them service my cars regularly. THANK YOU for proving that great Customer Service still exists!

De
Review №5

I needed a plug in my tire and they helped me right away. Also, did not charge me. They were amazing

Je
Review №6

Andrew and the rest of the Mavis crew were very generous and understanding . I brought my husbands car over night and was done by the morning . I also had to drop off my own and was done by the afternoon and solved all my problems . Nothing but quality work and very professional and put the clients needs first. Thanks again!

Ch
Review №7

What a great place! Had a nail in my tire and they had me in and out within 30 minutes. Very friendly staff and knowledgeable, what more can ya ask for. Will be back when my tires need replacement.

Da
Review №8

One of the best locations of Mavis Tire in North Jersey. Lenny and Andrew were professional and did a wonderful job with figuring out my tire problem. I would recommend this place to anyone in the area.

Jo
Review №9

Once again Andrew was amazing. It is so nice to go to a place where you can trust what they’re doing to your car. Great communication great service. I couldn’t ask for more

Da
Review №10

Andrew offers excellent customer service. I appreciate that he communicates honestly and is upfront about what needs to be serviced on my car, especially in regards to safety. His team, especially Chris and Lenny, is also professional, efficient and friendly. Highly recommend. If you call for an apt, ask to talk to Andrew. You won’t be disappointed.

Ma
Review №11

Needed a patch and they helped me out. Very communicative and not too long a wait

Ke
Review №12

Excellent job by Andrew and the Mavis team. Once again! Price is as quoted they are honest and clear. They provide the feel of a small time shop with big time efficiency. Going to keep going back. It’s been 4 years so glad I found them.

Mi
Review №13

Im very loyal to my usual repair shop But I had a slow leak in my front tire that I wanted to take care of right away. Lenny said he could get to it within an hour despite the fact that he was short staffed. I was in and out within half and hour and the small nail that was the source of my problem was removed and patched at no charge ! A wonderful experience all around. Little thing that I want to point out - Lenny took the time to turn over my car mat on the drivers side when he moved the car so as not to get it dirty when he got in and out of the car - a seemingly insignificant gesture that told me very clearly that he cares about my car and the work he does. Thanks again for every thing.

Sa
Review №14

They are great and knowledgeable and also took the time to answer my questions. Ive been there a couple of times and they do a great job. Highly recommend them ☆☆☆☆☆

IV
Review №15

Excellent service consistently. Andrew is wonderful. Last time as I waited for my vehicle I was disgusted at how some customers treat the guys here. I watched a woman hassle and threaten him because he could not take her car immediately for an oil change. He explained there were simply too many cars in line and suggested an appointment. He remained calm and cool -kudos to him- but even I wanted to react but recognized it’s not my business tomind. I would highly suggest using this location- great honest guys.

Je
Review №16

Andrew was OUTSTANDING! He only did the work that was necessary in a timely and cost effective manner. Another shop told us we needed brakes all around... rotors and pads but meanwhile Andrew and his team said the rear brakes were pristine. So in the end just needed front brakes done and fluid flush saving us about $300. It is so refreshing to see honest people doing the right thing. We will now drive the extra mileage to go where we can trust them. Also, Darius also handled my phone call in a respectful manner asking me if I could hold instead of putting me on hold without asking. Lastly... they treated my wife with respect. Unfortunately women are taken advantage of when they bring their vehicle in for service. But they did right by her. THANK YOU ANDREW AND DARIUS!!

Ma
Review №17

Iv been coming to this mavis location for a couple years and have never experienced a problem. Andrew the manager has an amazing way of dealing with his costumers in a supper respectful and friendly manner. The staff never makes you feel pressured into doing anything on the spot and they guide you in the best possible way in meeting your cars needs. Awesome staff! Awesome service! Highly recommend.

Ke
Review №18

Called this morning to get my tire looked at because the pressure was low. They said to come in whenever was convenient for me. Since i have a 7 month old, i was worried about timing. When i walked up, i was greeted by the worker opening the door for me with my stroller and i was out within 20 minutes. (Screw in my tire which was causing the slow leak) they plugged it up free of charge! Great experience, highly recommend!!

ja
Review №19

I literally just got my car today and i just got to say, Andrew and these guys are great. They were honest. I was at Joyce Honda last month to get an oil change and they wanted me to change all 4 rotors but i didnt trust them so i went to this Mavis. When Andrew had my car checked, i only need to change rear rotors. Also, even though they were busy on a saturday and i got there at 1pm, they were able to squeeze me in and i got my car on the same day. This is gonna be my go to spot from now on.

Ja
Review №20

Brought my daughters car in for services-wanted to make sure she was safe for the winter .Andrew was wonderful-he told me what was necessary from a safety perspective-and what I could hold off on -he explained everything-showed me where on the car the issues were and went thru the cost of the parts and labor . Even though I know next to nothing about cars -he explained it to me in a way that I was able to understand. Everyone at the shop was polite and respectful. I will definitely go back whenever I need a car repaired . Andrew your mother should be proud she raised a true gentleman.

Dy
Review №21

This is the best place for tires Ive ever been. Darius was very helpful and guided me to the right decision, they definitely go above and beyond for you here. Will definitely return for all my work on my vehicles. 10 out of 10 service highly recommend this place

Ca
Review №22

I brought my car to Mavis because my tire kept leaking air. Previously I brought my car to Firestone on route 46, and they informed me there was nothing wrong with the tire, after the car sat there for 5 hours on a Sunday. Clearly there was something wrong as I was losing 10 psi everynight! Sure enough air was leaking around the rim. Mavis took the time to diagnose the issue and repair. To my pleasant surprise Andrew even said it was Complementary!! I will certainly be returning for any car/tire needs. Thank you!

Su
Review №23

Andrew and the entire staff are wonderful! Wouldnt bring my car anywhere else.

su
Review №24

Tyler was absolutely amazing. All the employees today were completely professional and repaired my vehicle in a timely manner. I highly recommend coming to this location. Ill never go anywhere else again

Au
Review №25

I initially scheduled a tire repair for an upcoming weekend but the staff called me for an earlier appointment on a weekday. They were able to fix the tire and were able to find a few mechanical problems and recommended fluid flushes. I appreciate the proactive way they do things. I also buy my tires at this place.

No
Review №26

Andrew, was AWESOME!!! So professional , curious and thorough. I recommend Dover Mavis tire , because, of Andrew!! It’s so nice to have great service served with a smile! Thank You Andrew! If ever I have another issue you will be the first place I Go! .. Noreen Baruti ( Rockaway)

Ma
Review №27

Great experience at this mavis. Everyone was very helpful and went above and beyond to help me with my tires! Highly recommended

Ti
Review №28

Ive been taking our cars here for a few years. The work is always done well, the staff is very friendly, and the prices are fair. Andrew and Darius are both awesome. I would recommend this Mavis location to friends and family.

J.
Review №29

Weve relied on this Mavis Tire store for many tires and tire repairs. Theyre always prompt and professional. Shout out to Tyler for fixing my tire so quickly today! Much appreciated!

Ri
Review №30

Andrew at Mavis Tire is the best! Really cares and gives excellent customer service! Thank you, Andrew!

El
Review №31

I have been a customer of this Mavis since I relocated to this area about a year ago. I have to say I have been impressed with the customer service, most notably with the manager Andrew. I recently brought a used car to have it looked at and can not express how grateful I was with how patient Andrew and the mechanics were with me, as I had been to two other places trying to diagnose the issue(s). Owning a business myself, I was truly envious of an employee so dedicated to his customer service and clients.

Sc
Review №32

This Mavis location is where you want to go! Andrew is an outstanding Manager!! One of the best experiences one could hope for. Andrew and his team get the job done right - the first time. Andrews philosophy is about doing whats right! This Mavis location gained a satisfied customer.

Je
Review №33

Andrew offers outstanding customer service. He took his time and was patient and thorough in helping repair my vehicle. He manages a great crew and def values his customers.

To
Review №34

Extremely helpful staff with wonderful hands-on service. Helped us with getting our minivan serviced - on a Sunday! - the same day with no issues. Great shop!

Ch
Review №35

Such a great location! The manager Tyler was so kind and helpful, and they got my tire changed so fast! I’m new to the area and wasn’t sure where to go and who to trust for my car, but they are so nice and trustworthy! Definitely coming back here for any of my cars needs!! Highly recommend!!!

Be
Review №36

I bought my tires at Mavis and recently found a nail was in one and I had a slow leak. I called the dover store and told them I needed to have my tire fixed they knew who I was because of my number they emailed me the confirmation and I drove there. I walked in they had already pulled up my information because they saw me pull in. Courteous greeting at the counter and in 15 minutes my car was done! I highly recommend this location.

Je
Review №37

Had nail in tire on a Sunday. They took me right away and within a few minutes was back on the road. Kudos to Lenny and Chris for their help

An
Review №38

I took my truck for alignment service and they were courteous and professional. Very reasonable prices.

An
Review №39

This is my go to shop for any oil change or tire changes! I went today to get an oil change I called and made a reservation Tyler helped me out told me about 40 min. This place is great very punctual and always amazing service, it’s nice to have a place where I am not waiting 2 hours to get an oil change.

da
Review №40

I took my car in today 8/9/2021 and Andrew was very helpful went above & beyond. He knew I needed my car back by end of day and assured me that even if he had to stay late It would definitely be completed . AMAZING customer Service I give Andrew 5 stars .

Jo
Review №41

Andrew and his group did an incredible job with my car. Another spot I had gone to was having a hard time with an oil change and Andrew and his team helped me out when I was in a bind. Not only that he gave me an incredible price. Will not only use this Mavis again but have referred other friends of mine to this place. 5 stars isnt enough!

Ma
Review №42

Once again I received excellent customer service at Mavis. Andrew and Chris went above and beyond to assist me. The employees at Mavis are top notch. They are very knowledgeable, friendly, and will work hard to please every customer. This has been my go to auto shop for many years and I have never been disappointed.

Je
Review №43

Would totally recommend. Such nice people and Andrew always does his best to give the best deals.

Gr
Review №44

Andrew, store manager, went above and beyond the call of duty. Called on Friday made an appointment to get a pre-purchase inspection done on a classic car. I explained what I would like checked and he took pictures and sent them to me. His pictures were exactly what I had asked for. Also, I had told him that I lived on the West Coast and it would be beneficial to get a complete picture of the car before coming to see it in person. He totally understood and was more then willing to take care of me. Thanks again, Andrew. Keep up the good work!

Mi
Review №45

Very helpful, friendly and prompt.Lenny was great!

Br
Review №46

So I brought my 92 Mustang in there for something easy that I normally would do myself but its MUCH easier with a lift. It turns out is not something they normally do, but one of their employees Chris took it upon himself to get it done for me. Devin was also extremely helpful in the process of getting me in and out of there! They were both great throughout the whole thing, so I commend them for their professionalism and their service. I normally wouldnt bring my car anywhere as I do most of my work myself, but they have certainly earned a customer out of me. Thanks guys, well see you soon!

Ma
Review №47

I purchased new tires and an alignment and I was given an extremely good price. Andrew was very professional and is out to take care of the customer. He also knows his job well and he as well as his staff were very pleasant. I highly recommend Mavis Tire. Great price and great service. Thank you, Andrew Fromm. You’ve just earned another customer.

Ja
Review №48

Had my new car serviced and worked on here i had many techs work on my car Milton, Christopher, AJ and Andrew they all provided excellent service and care with my BMW X3 with breaks and control arms i highly recommend that you go to the Dover location. They are honest and efficient. Could speak more highly of their work.

Da
Review №49

The staff was prompt and courteous upon arrival. Andrew answered all of my questions and told me he was able to do the work I had inquired about whenever I was ready. I asked if they had time today and he was able to take my car right in. He updated me on my car with a phone call, and my car was ready within a few minutes of my returning to the shop. It was a very pleasurable experience and I would definitely recommend them to friends and family!!

*A
Review №50

Andrew, Christopher and Tyler are all unique individuals. I was in need of a new mechanic. All three guys are knowledgeable with a variety of cars as well as will do everything in their power to get your car in to be serviced - appointment or not.Dynamite crew as they won my business from this point forward!

Jo
Review №51

These guys are great. They always fit us in and work with us on price and are extremely professional.

Jo
Review №52

Ive been going to this particular Mavis for a few months. The assistant manager, Tyler, and the manager, Andrew, always take the time to listen to what I have to say about my car, and Andrew especially will walk me into the shop take a look and under the car and show me damage. He never spins a story just to get more money out of me, in fact, to the contrary they have been flexible with me and my needs. This keeps me coming back. I just got 4 new tires put on and they even let me know about the option of having one of the tires, that was the least worn, bagged up so I could keep for emergencies. I didnt know I could do that so I am grateful.

Sc
Review №53

Excellent job. Andrew, the service writer is amazing. Quality work and service.

Mi
Review №54

These guys consistently knock it out of the park. I have a 2014 jeep GC and take it to them for almost everything.

Gi
Review №55

Service is great, Andrew & Lenny demonstrated great customer service. Will be coming back!

Ma
Review №56

Called about if they had a tire in stock if if they could get it own today. Tyler was very courteous and professional. Andrew approached while we were waiting and was very knowledgeable and friendly

To
Review №57

Had a screw in a tire late on a Saturday and they were able to have me come in even though they were fully booked. Amazing customer service. Highly recommend!

Le
Review №58

They repaired my tire free of charge. No appointment needed. Took only 1.5 hours.

Ri
Review №59

Andrew was very helpful in addressing a tire issue. I highly recommend Mavis Tire.

Je
Review №60

Tyler and Andrew were wonderful to work with! They made the process so easy. They were open with pricing and very professional. 10/10 would bring my car here again.

St
Review №61

Andrew was most helpful with an unexpected tire replacement. Thank you!

Am
Review №62

Darius and the others working are simply AMAZING!! I will always recommend this particular branch of Mavis to my friends and family. They are always EXTREMELY friendly, helpful, knowledgeable and can work with you on pricing. I showed up super last minute with no appointment first thing on a Monday morning. Darius was so helpful to come out and check my tires to let me know what I needed. Then, he proceeded to fit me in AND have my car returned to me in just a few hours!! For a price I cant beat!! They take the time to really please their customers with GREAT quality service. 10/10 would recommend anyone to go there!!

BB
Review №63

Andrew fixed my tire very quickly! Wonderful service

fr
Review №64

Chris and the guys at Mavis Tire in Sparta gave me a great customer experience. They looked at my tire and were able to make a simple fix for me, that I was worried was going to cost me hundreds of dollars. I’d recommend these guys for any issues you have with your car!!

Em
Review №65

I went there on monday and one of the guys was very nasty to me. He has a nasty attuide and was just rude. When I call saying that my tires sensor still wasnt working Tyler went and help me out. He was very nice. The next day tyler called me to make sure that my sensor was ok.

To
Review №66

I will never go back to this place very bad management and attitude they need to change managers ! I spend too much money on that place over the years on my cars never again

Jo
Review №67

Had a great first experience at this location and will be a returning customer. Tyler helped me out tremendously with my vehicle, provided great customer service, updated me about the vehicle the whole time, and also had great conversation! Thank you Tyler! See you next time.

On
Review №68

Really good experience really good employees I will be back

Jo
Review №69

Great job by Lenny and his team !!

Ni
Review №70

Whenever I go to store 166 i feel like a valued customer. The guys there always show the issue and educate me on whats going on with my vehicle. Andrew was awesome. He made sure I got out of there timely and safely. I trust him with my car.

Ge
Review №71

Always great service and prices and staff is very friendly and knowledgeable.

Fa
Review №72

Andrew and his team went above and beyond customer service standards.I have been to many Mavis locations, this one is the exception.Andrew was very polite, informative and helpful.He listened to my concerns and explained everything in detail.Extremely happy with my experienceThank you

le
Review №73

I had a wonderful experience with the Dover location Mavis. Tyler and Andrew were very friendly, knowledgeable and eager to help me with my flat tire. I will definitely return there if I have any needs in the future and highly recommend it to others.

Iv
Review №74

Worst service ever… don’t return calls Andrew the manager plays with customers.. many friends say the same

Fa
Review №75

I bought two new tires to put on the front of the car and specifically asked that my front tires that I brought be put in the back and that the new tires that I had just acquired be put in the front, they ignored my request , and they left the rear tire, which was in terrible condition at the rear, when I asked that we pass the two front tires. now I have to go buy two more and new tires because they ignored my request as a customer. now I have to spend more money from my purse. I do not recommend this place, because apart from the fact that they told me that the car would be delivered to me in an hour, it took almost 4 hours to deliver it, wasting time.

He
Review №76

Excellent customer service, friendly knowledgeable staff, thank you for the great service for my mom and I.

St
Review №77

Tyler from the Dover/Rockaway store is the worst he denied my car before even looking at it the worst part is I was in their parking lot when it happened the car was shaking. He kept telling me what they couldn’t do. Ask for Andrew or Darius or go somewhere else. Andrew is honest and very professional the opposite of Tyler

He
Review №78

I called this location on a Sunday regarding brake issues. From the individual who answered the phone to the mechanic, I cannot say enough of nice things about the service, full clarification on what needed to be done and fairness in pricing. I will be back for tires and other service, when needed.

Ca
Review №79

Excellent service. Highly recommend. Very courteous, quick, and professional.

Mi
Review №80

Honest repairs and good service. Ill keep coming back.

Na
Review №81

I give 5 stars to AJ the person who actually work in my car. I honestly think that person should be a manager or at least a customer service representative. Because he actually took care of me respectfully and a professional matter meanwhile Andrew and Darius the gus in the front who play their phone and laughed at their customers were having fun, meantime we are waiting outside and they forgot to call us. I would definitely wont come back for a new service, the lack of respect from this people was just unbelievable.

Na
Review №82

I have a great experience every time I come to this Mavis Tires. They are always so kind and very knowledgeable. I highly recommend this place!

Dr
Review №83

Outstanding ! more than just tires!Andrew and the crew from the Dover shop handled a lot of issues with my BMW 335 xi - tires/alignment / electrical issues/ etc.I truly believe that they can fix anything.The price was an EXCELLENT value too.

Je
Review №84

They are great and pretty quick.

Ma
Review №85

My husband and I went to get a new set of tires and the customer service was excellent! The gentleman was super helpful and patient. We highly recommend this place! We will def be consistent customers of this place!

Ml
Review №86

Had a very positive experience with mavis in rockaway!. Thankyou andrew and chris!

Vi
Review №87

Great service from Lenny.

Je
Review №88

Andrew and the staff did a great job fixing the mess a pep boys store left behind....they discovered theyd stripped my lug nuts and studs. Thanks guys

Je
Review №89

Great experience! Friendly staff. Reasonable price.

Sa
Review №90

Had a slow tire leak. Called in the morning and got appt right away. Flat was fixed in no time. Great courteous staff and prompt service. Tyler was awesome in explaining everything.

Jo
Review №91

Excellent customer service, took in my vehicle to get some work done, it was done in a timely manner and a reasonable price. If you need help ask for Andrew… By far the best on the staff. I would 100% recommend this place.

Ro
Review №92

Excellent service and communication. Very pleased with every aspect of the transaction. It doesn’t get any better than this. Looking forward to my next experience with this excellent shop... the people and the quality work.

Ph
Review №93

I have purchased several sets of tires for multiple vehicles at this location. Andrew and his team always go above and beyond. Unlike many other service centers they don’t try to sell you stuff you don’t need.

Ty
Review №94

Brought the car in for a tire repair, they got me in and out and Tom, just like everyone else Ive ever dealt with there was very friendly!

Ho
Review №95

After recently purchasing a used car and having it for just a few months and being hit with a hefty work order for my car on top of covid I was about out of luck until I met all the guys at Mavis, Andrew in particular was AWESOME, AMAZING, AND VERY UNDERSTANDING with my not so simple list of issues...he did everything he could to help me, he spent hours with his crew making sure I left happy and safe in my car which is a huge worry for me because Im a mom of a 4yr old plus an Uber driver. Safety is my main concern when Im driving and he made sure everything was in tip top shape for us...I couldnt have been anymore happier and grateful for all of his support. Andrew and his staff will always get me as a returning customer...thank you guys so much!

Re
Review №96

The Dover Mavis tire is top notch for service. Andrew and his team are all very professional. I have been to this location sevral times now, for tires, a plug, oil change and even brakes and I have seem him with several customers not just my self and my many experiences with him and my car were nothing but the best!! Highly reccomend them for your car needs.

Ca
Review №97

Andrew and the rest of the crew were amazing! Called and they took me in right away , amazing service and great people!

Ch
Review №98

Great experience! Darius and his team are just flat out awesome. Great care for my car. Thanks guys!

Ti
Review №99

They do a good job. Better to leave your car as they sometimes get a bit busy

Ma
Review №100

Very competitive prices, friendly staff and quick service!

Information
22 Photos
100 Comments
4.2 Rating
  • Address:419 US-46, Dover, NJ 07801, United States
  • Site:https://www.mavistire.com/locations/rockaway-nj.asp?utm_source=yext&utm_medium=local&utm_campaign=local
  • Phone:+1 973-343-0033
Categories
  • Tire shop
  • Auto parts store
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:9AM–5PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–8:30PM
  • Saturday:8AM–6PM
  • Sunday:8AM–5PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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