user
Two Flags Computer, LLC
557 E 10th St, Douglas, AZ 85607, United States
Appearance
Two Flags Computer, LLC

Comments
Ki
Review №1

I wish there were more stars because that is what Two Flags Computer deserves. I am not a computer person nor any of the new tech equipment. Charles explained to me in my terms so I could understand what he was telling me. My computer is like a brand new one. fast and easy to use. He is just a phone call away and willing to help if you should have a problem. I think I will be putting that number on speed dial. would recommend Two Flag s Computer to everyone.

Ro
Review №2

I found Charles to be very knowledgeable in computer repair. He takes pride in his work and is very professional. Charles keeps his customers informed as he works on the computer. I recommend Two Flags whenever you have a problem with your computer. He took a slow running computer and turned it into a computer that works better and even faster than a new one! Completely rebuilt. SO FAST that if you blink you miss it! THANKS CHARLES, Great Work!!!!

La
Review №3

So glad I found this place!! Charles explained everything about my computer so I could understand it! He has been courteous and very knowledgeable every time I have talked to him. Its been a pleasure to deal with him! And now I finally have a working computer again!

El
Review №4

Charles is absolutley the most knowledgeable computer guy EVER! I came in to get a help with a resume and left here with more than I expected. He helped me sign in to my emails, recover my passwords. Absolutely professional, polite and very personable! Dont hesitate to call or come in!I highly recommend Two Flags Computer for all your high tech needs!

Ra
Review №5

I am very happy with the work done on my computer at Two Flags. Everything runs extremely fast now. No problems. All my questions were answered in a manner I could understand. I highly recommend them.

Ju
Review №6

I feel fortunate that excellent computer repair is only minutes away from me in Douglas AZ.Charles proved to be amazing!His persistence in finding and correcting a problem created when someone got into my computer and pulled connections leaves me in awe. He kept me well informed by phone as he diagnosed the issue and work progressed.In addition, he gave me another way of thinking about my computer when he called to say, Your wonderment will be ready for pick up next week. Made me smile.I highly recommend Two Flags Computer for friendliness and expertise.

Ha
Review №7

Charles From Two Flags Computer in Douglas, AZ. Was in my opinion the most helpful and caring person I have run into. He is a true professional when it comes to restoring a computer. Charles spent a few days working on my lap top and would not stop until he was satisfied it would not cause me anymore problems.Charles rates were very reasonable, but his main goal was to have the laptop working properly. The computer now is very VERY fast and Im amazed at the results!!!! He also saw I like horses and included great desktop pictures of them as a bonus!THANK YOUHarvey Hod Eaton

Jo
Review №8

Charles does precision work and we have used these services many times ,wouldnt consider going anywhere else at all. If you go here, you have finally found professionals.

Ba
Review №9

11/1/2021Again, I received excellent and very professional help from Charles with an urgent matter that had to be taken care of right away with my laptop. Although it was his day off, he went into the office to help resolve the problem with my computer program and he did. Once it was resolved, he called and when I went to pick it up, he took the time to show and explain to me in detail what the problem was and what he had done . He also took the time to show me how to navigate the program to be able to do the work I needed to do & answered questions I had. I am very appreciative of Charles & grateful for the time he took to resolve the problem, especially on his day off. Again, I highly recommend the services of Two Flags Computer and their amazing staff to include Lawanna and Raul.April 2021I received very professional help from Charles when I took my laptop, which I hadnt used in many years, to be fixed. He upgraded it and took the time to explain upgrades in detail. His work is excellent & I highly recommend Two Flags Computer, LLC for anything & everything computer related.

ab
Review №10

Brought my computer into 2 flags due to it having major issues with opening browsers and even logging in. It was super slow and was worried about my pictures and videos being erased. But non of my photos or videos were gone they were able to not just fix my computer but make it run super fast and work smoothly. Highly recommended for all your computer needs.

Ra
Review №11

Thank you Charles and Raul! Our experience with Two Flags has been super fantastic!! We thought we would never be able to access files that no longer existed from an old desk top computer we were about to dispose. Your team successfully retrieved the entire data and downloaded it on a single thumb drive! We found out valuable and confidential data still existed. We are very thankful for that! Every time we visited your office, you gave us detailed step by step explanation of your processes and most importantly, what actions we need to take to avoid data security hacking. We always learn something new with every visit! The citizens of Douglas are very fortunate to have a knowledgeable, experienced and courteous computer service agency with Two Flags Computer!!!Thank you very much!Pie.

Ed
Review №12

I highly recommend the Maintenance plan that Two Flags Computer offers. It has been the very best bargain. Priority service, knowledgeable, technicians, always available when needed. I have been a client for over 15 plus years and have appreciated the professionalism of the company. They certainly know what they are doing.

ri
Review №13

Thank you for being patient and taking time to help me. You went out of yr way for me. I was unable to find or print my stuff and appreciate you showing me how AND for printing them for me. They look GREAT, Thank you Ill be back. You made it so easy and fast.

AD
Review №14

I could not be happier, They cam to my house and fixed everyhting and provided more than I could aske for! I commented to Charles Your the best technician Ive ever seen. He did even more for me so easily and friendly as well! I said again your the greatest in the whole world! Services also were SO resonable and cost effective. THANK YOU Two Flags Computer!!!!ANYONE who needs help I HIGHLY recomended they contact Charles he is a 20 out of 20. EXCELLANT SERVICES

Me
Review №15

I am totally impressed with the level of technology services that Two Flags has to offer. My laptop was not working and the staff were able to reimage and increase speed to navigate between pages/browser etc. Upon pick-up of my laptop, I was provided a tutorial to understand what was done in the reimage. I am fascinated with the quality of care and excellent customer experience provided. Thank you so much. I will definitely refer others and return for future needs.

Ir
Review №16

Charles,Thank you for all you have done for me with my computer. Also, for keeping me safe when I have to do my work. Also, for explaining to me about third parties and the damage they can do to my computer and my accounts.I am grateful for having such a great Guru tech here in Douglas, AZ. I give you 10 stars, Charles. I would recommend you to anyone who needs a Guru such as yourself.Irene Pizano 2_18_2021

Ma
Review №17

Good afternoon Charles,I wanted to take this time to acknowledge what a great person you are.Every time I’m in need you go above and beyond. Apart from this your very trustworthy.I wanted to say I appreciate everything you do for me and I thank you for your guidance.I wish I could tell the world how good you are at what you do, but I’m happy to take this time and tell youYou saved me, my accounts, cell phone and my pc after being hacked. Repaired and secured my pc and accounts. My pc IS SO Extrodinarily fast I can not believe it. It was never this fast even when it was brand new. Now its super fast AND Secure!! THANK YOU So Much!!I let everyone I know where they can bring their computers too for exceptional services.God bless & thank you.

Ju
Review №18

Very resourceful and helpful and also very kind to customers.

Mi
Review №19

Great store they know exactly what they are doing and helped me out right away

Ro
Review №20

Fantastic! Charles upped my computer game bigtime and WOW is the computer fast! Thanks TFC.

Ma
Review №21

The Service is fast and excellent.They keep me up to date on how to use the computer which is so helpful.Filing/organizing / many short cut to easy use.Thank you Two Flags Staff

Ag
Review №22

After taking my laptop to Two Flags Computer, LLC it is up and running as if it were new out of the box. I would highly recommend anyone with computer and laptop needs to go here. Great service all around!!!

Ro
Review №23

I have been a patron on and off with Two Flags Computer for years and sometimes on a daily basis and have NEVER been disappointed in the exceptional service that was given especially by Charles . His long term dedication to customer services validates my assessment and many other patrons I over-hear them say that feel the same way. Sometimes you get what you pay for and other times like AT Two Flags Computer you get more than you pay for- very inexpensive and High quality service(s) ALL at the same time! Give them a try -you wont be disappointed! I wouldnt go anywhere else and am so grateful they are here!I also wanted to add that the computers that Charles have set-up for patron use are incredibly quite and the fastest I have used.

Re
Review №24

My experience dealing with Charles at the Computer shop is so rewarding.He takes his time repairing my lap top.then he wil explain to what was done and why.A very professional person and treats you like family which to me is very important.Not to many professional person make house calls .But Charles does. I highly recommend him for any with computer problem to seek him out.He will do a good professional job everytime.

Ma
Review №25

Very polite and professional service. I was helped right away and I was very pleased with the attention and customer service I was provided. Will definately come again and will recommend this business to everyone!!

Fr
Review №26

I stop this morning for help for my lab top Two Flags Computer did the Professional Servies for me now my labtop is working right Thank You TWO FLAGS COMPUTER

Ch
Review №27

They turned my old PC with several problems into a top of the line machine. Large towns might have one team this good. Two Flags in Douglas is as good and professional as they come.

Ja
Review №28

Charles and Lawana, thank you so much. I have been working with Two Flags for six years and will continue to. The two mini-computers you have built, especially the Ubuntu are super fast and safe. Very VERY Happy!!!!

Na
Review №29

Happy to have two flags fix my computer. Even my siblings are happy with there work It has been so many years that Two flags has done a good job in there service.

Cl
Review №30

Jan, 22, 2021Clyde Bigelow2160 13th, StreetDouglas, AZ 85607Two Flags Computer has helped me with my computer problems for several years now. Charles Diffie can help me understand what went wrong with my computer. He is able to talk with you at whatever level you’re at. He has always ben kind, patient and polite when explaining what he had to do. Dedicated and resilient, he goes after a problem until he solves it.For me, it is important that I can communicate with someone who is working on something of mine. He helps me understand what he did and why. He is able to deliver his services at reasonable prices. If you need work on your computer, I can highly recommend Two Flags Computer to get the job done.Sincerely,Clyde Bigelow

Do
Review №31

If you want to learn firsthand what your computer is really capable of, then you must first bring it to Two Flags Computer and have Charles work his wonders with it. There is simply no alternative!Please do yourself a HUGE favor and have Charles perform his tech wizardry and leave you with a blazingly fast and efficient machine as he masterfully tames technology to your specific needs and delivers the machine of your dreams back to you. You’ll be happy you did!I couldn’t possibly recommend Two Flags Computer higher or be as pleased with their level of attention to detail, professionalism, and expertise.Top notch, Lawana and Charles … simply the best. Thank you, Two Flags Computer!!

Pa
Review №32

Charles was very helpful. If I have any questions and can always call and get the answers. Would highly recommend.

Sa
Review №33

The person to go to! Charles saved our computer and retrieved our important documents, priceless photos, and music. It was an extremely difficult problem and Charles had the knowledge to fix it. He patiently explained the process each step of the way. We have confidence in Charles and trust him with our computer.

Ma
Review №34

I give thanks to two flags for fixing my laptop and making it a windows 10, i love how the computer was fixed and i would recommend two flags to any one they are very good with computers and i like the service.

An
Review №35

New on 10/13/2020I had several challenges with my laptop and needed to find out about the hotspot feature. As always Charles walked me through it installing everything, making life so much better. Have grown to appreciate that can count on Two Flags for all my computer needs. So so wonderful. Thank you. AnnabelHave utilized Two Flags now on several occasions, always with enormous professionalism and results. Charles is thorough and a teacher at heart. Many thanks!!!!!!!!!!!!!!!!!!!!!!

Lu
Review №36

Best place on Douglas, nice people and fastest computers

Je
Review №37

I found Two Flags Computer in the Sierra Vista, AZ yellow pages after years of dealing with people who, well meaning as they were, said they could help me on my computer. At first i was not sure that I wanted to go to Douglas 45 miles away for this service. I called and got the owner, Chas Diffie, on the phone. He was straight forward and knowledgeable. We agreed on a time he would come onto my computer remotely. We spent two hours together. He cleaned up and helped with virtually every aspect of my computer problems. I am not computer savvy. Charles explained everything in terms I could understand. His charge did not break my bank. It has been like a breath of fresh air having everything in my home network working as it should. He is without reservation the best with whom I have worked.

Ka
Review №38

5* Service! Charles explained the process needed to recover data from my laptop. He called me within a days time with the problem and the solution. Highly recommend this business. Very professional and friendly. An asset to the Douglas community!

Ca
Review №39

I am so happy that I found Two Flags Computer. Charles rebuilt my computer skillfully. He has offered great advise, has been patient with my questions, and has been extremely friendly. I know that I made the right decision when I sought his help.

Cl
Review №40

This was the type of professional service I dream of, where the entire computer is a mess throughout, and is brought to a new level of functionality by someone who really knows how to do it. Kudos to Two Flags Computer LLC.

:%
Review №41

This is a wonderful place to go he always takes the time to explain everything you need to know to fixed my laptops. Fast and very friendly service wont sell you anything you wont need goes out of his way to make it in a enjoyable experience.My (1st) Laptop 5/22/2020 HP 17-g148dx needed a full rebuild. Charles provided the materials needed and recreated and rebuilt this laptop with a digital SSD and Full support services from Two Flags Computer. This Laptop is STUNNINGLY fast and I could Not be HAPPIER. THANK YOU CHARLES / Two Flags Computer, there is just no other place to go in my opinion.My Lenovo (2nd) Laptop 6/12/2020Charles does immaculate work. He sees things everyone doesnt. My screen and image are SO MUCH Brighter & cleaner. This computer didnt work THIS good when I bought it and NOW actually works 300% better than when it was new. SUPER Fast and SO much Nicer! He only gives me what I need and doesnt waste money on things I dont need OR my time.I Also drove 70 Miles today to return for my laptop. Everyone THIS Is the place to GO and you dont feel cheated, I am SO grateful! I would give it 6 STARS if available!

Pe
Review №42

Very honest and good service. Charles is very knowledgeable and fair. He took extra time to make sure I understood everything he was doing to my laptop and gave me a great deal! I would definitely recommend his service to anyone.

Pe
Review №43

Wonderful service, Charles explained the computer process to this older computer illiterate woman, very well. My computer runs so much faster then before. I am very happy with my experience at Two Flags Computer. Thank you Charles, and thank your mother also, great family business.

El
Review №44

Charles has always been very helpful with my computers. After the service is done, he takes the time to explain everything he did. Took in a computer that crashed with the hope that he could recover the files. Not only did he recover the files. He recovered files that my dad had forgot was even on the computer. Will continue to do business with him.

Aa
Review №45

Super excellent! Cleaned up my laptop and made it fast again. A wizard. Thank you:)

Ho
Review №46

Super friendly and informative people. Charles is patient and so passionate about making a customer happy and informed.I could not be happier with my experience.

Ka
Review №47

Very knowledgeable and prices are reasonable for the work on my computer. Best I have found .

Pa
Review №48

I went to go get a picture printed and got charged $2.50 for just one page, besides the quality being very poor I thought this was just so overpriced. Never going back there again

Al
Review №49

Dealing with the Tech, Charles, is a blessing, He repaired my computer and works like a charm. It is totally awesome and fast. I dont have to wait to log in and check my records. I will continue to call on Two Flags Computers for my senior needs!

Mi
Review №50

Mr. Garcia....this business is well known as a place with integrity; they are vigilant in protecting their customers from possible fraud. As any business committed to future patrons, they have every right to question the content of what they may be faxing. They have integrity, are professional and more than fair. I recommend 2 Flags to anyone who needs the services they offer...as I have and continue to do so.

Br
Review №51

Charles is very professional and knows computers and systems front and back. As a recommendation he is the only true computer person to go to in Douglas and the Cochise county area. Highly recommended.

Jo
Review №52

Im very impressed with the service at Two Flags Computer. Charles is a wizard at doing repairs. Great customer service!

Je
Review №53

Knowledgeable staff,very professional Iwont go anywhere else.

Su
Review №54

Charles did a wonderful job cleaning up the old lap top of programs and taking many off the start up menu and actually cleaning the inside of dust etc. My only complaint is that many passwords were lost during the process and its a major pain to reset them all

Wi
Review №55

Mr. Charles was very knowledgeable. Polite with excellent customer service. I do recommend their service

Ru
Review №56

How nice, how fast well done!

Ja
Review №57

The service is out standing. Charles knows his stuff. I would and have recommended him to other people to come to him for there repair or any questions on computers.

Jo
Review №58

Great service and Charles is most knowledgeable. A good job done!

J.
Review №59

I had a very positive experience at Two Flags Computers. Charles spent a lot of time working on my computer and the results are fantastic! I couldnt be happier! I thought laptop was damaged beyond repair but Charles performed miracle after miracle! I will be taking all my computer needs to Two Flags in the future and so should you! Highly recommended - 5 stars out of 5!!

El
Review №60

I just moved to AZ so I am so happy I came across Two Flags. Their customer care is 2nd to none in this town!

no
Review №61

Lawana is an amazing ambassador for the extraordinary community she loves! Douglas AZ!

Ay
Review №62

I was in Douglas on July 3. I needed to print some papers.This small computer store was the only place open and helpful with my needs. I highly recommend it.

Ch
Review №63

Lawana and Charles welcome you warmly to their business, but that is only the start. If you come in with an older computer (or any computer, for that matter) seeking an honest assessment and, more importantly, a good repair job, do not hesitate to visit Two Flags Computer. For a fair price my slow and struggling computer was cleaned up, tuned up, and set up to run better than it did when it was new! They educate and bring you up to speed with the newest information on computers, and apply it to your machine. If youre in Douglas and your computer needs expert attention, its a no brainer - take it to Two Flags and rest assured that the problem will be identified and eliminated, and your computer will run as it should...6 months later: So, I came in for my 6-month scheduled service to Two Flags, THE place to go for ALL things computer AND business/secretarial. My computer was again going down for the count (age, operator head space & timing), but fortunately Charles and Lawanas expertise proved superior to my machines woes. To summarize, Charles did his expert troubleshooting, necessary repairs, and rebuild, while Lawana provided computer support in the interim. Charles even called a couple of days later to follow up, and to talk me through how to submit a review again. I wholeheartedly recommend Two Flags Computer. Do not hesitate; go there.

Do
Review №64

I feel confident that the service is correct.

St
Review №65

Awesome job!!!

Ve
Review №66

Excellent service

La
Review №67

FROM THE BUSINESS OWNERS:We were ASKED to read the 22 page Contract sent in English to someone who speaks very little English but DOESNT READ English at all. It was suspicious that the Sender of the contract did NOT send it in Spanish when he, the Sender, was a Spanish speaker.

Ch
Review №68

Charles is a good guy with a lot of knowledgeI will be back the net time I have a computer problem

An
Review №69

This company is horrible. They will read anything you have faxed there even if you are not present. This is the worse experience ive ever had with any company. Everyone should think twice before having anything faxed there.

YT
Review №70

Good place to fix computers,

ni
Review №71

Excellent attention and service

Information
5 Photos
71 Comments
4.9 Rating
  • Address:557 E 10th St, Douglas, AZ 85607, United States
  • Site:http://twoflagscomputer.com/
  • Phone:+1 520-805-3333
Categories
  • Computer store
  • Business center
  • Computer repair service
  • Electronics store
  • Computer training school
  • Consultant
  • Fax service
  • Notary public
Working hours
  • Monday:10–11:30AM
  • Tuesday:10–11:30AM
  • Wednesday:10–11:30AM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:10–11:30AM
  • Sunday:10–11:30AM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations
  • MankeroTech813 G Ave, Douglas, AZ 85607, United States