If more than 5 stars were allotted, Our New Baby deserves them! Brandon and his staff go above and beyond, aiming to please. Payton was very helpful while picking out custom bedding & Jeff delivered EVERYTHING flawless, from crib to tiny gold baby bangle bracelet. I truly cannot say enough about this company. When initially searching for baby stores in the area I was bummed at the lack there of but after going to Our New Baby and meeting Brandon (& staff) the need for another baby store or more options wasn’t even needed. Brandon is kind, caring and most of all KNOWLEDGABLE. Thank you all for a wonderful experience. 10/10 recommend Our New Baby.

If you are buying on Amazon or big box stores you’re insane. This place had an AMAZING selection and the prices were ON POINT. Staff went above and beyond today helping my wife and I. Thank you guys so much for everything! We drove two hours and it was completely worth it.

Beautiful store and the people are amazing and so helpful! I’m not from Dothan nor do I live there, however, my sister lives there and we are both expecting. I ordered my nursery furniture from there and called to schedule picking it up and they offered delivery all the way to Montgomery! Absolutely amazing store! I highly recommend!!!!!!!!

Wish we would have found this store sooner! All the baby essentials plus some! Prices are unbeatable. Always have the friendliest staff as well.Our favorite part is their large selection on collegiate gear for your little one!

Brandon is a fantastic guy! Coming through during this time for the community and just going above and beyond to help local folks. I cant recommend their business enough. Class Act, Kind, Caring and Compassionate. The folks at Ward Wilson Funeral home sure do appreciate you and your business. Thanks so much and Be Safe!

This is a family owned business that I have known for a long time. We registered here for my now grade school kids. We come back for expecting friends. They are happy to help and answer your questions.

Me and my wife are expecting our first child in December! The customer service has been superb! Brandon has been extremely knowledgeable, patient, and helpful through the process! We have already gotten our glider and put a bedroom set on layaway which is hassle free! Will be getting the stroller and all the extras next! Thank you for the great experience!

I really should have written a review long before now because Our New Baby in Dothan AL has been awesome since the very first time I used them almost three years ago. Brandon always goes above and beyond to keep the customer happy. I’ve ordered two sets of nursery furniture from them, and I’ve been extremely pleased. When the second set was needed, I had moved four hours away. I called Brandon and said, “I need a crib, chest of drawers, and a dresser all in the color grey and under this amount. Also, I need it shipped to Georgia, and I can’t afford to pay a fortune in shipping.” Of course, he made it happen, took my card number over the phone, and had it delivered way sooner than I ever expected it. This week, I called because in the process of moving to a new home both sets got all scratched up. Brandon is out on vacation, but another guy promptly called me back and has touch up paint being shipped my way. They are seriously the easiest people in the world to do business with. The prices are a tad higher than other companies, but the quality of their furniture and their customer service far surpasses any other company out there.

Excellent customer service!! Brandon is very knowledgeable and helpful. Every employee has been extremely helpful and has the baby’s best interest in mind. Jeff delivered our furniture very quickly and everything arrived in perfect condition. This is the only store we will shop at for baby stuff!

What. A. Good. Coustmer. Service!!I was desperate to buy a replacement for munchkin orange miracle cup for my daughter. When we went out we lost it and couldnt buy it at the store anymore because munchkin discontinued the orange miracle sippy cup.My daughter is picky when it comes to her favorite color, not pink, purple...So I looked all the store, Target, Amazon, Walmart etc... but couldnt buy it. then I finally found it on Our New Baby Inc website.First, I was so worried to order it via online. Because I live in North East, and never been to the store. But Im so happy I bought it from them. THEIR COUSTMERS SERVICE IS TOP NOTCH!!! I received my package in 3days after I placed order. They even wrote Thank you note on my receipt. I can tell they really care about customers from the way they take care of items. It was so convenient to place order via online during this pandemic. Thank you so much, Our New Baby Inc!!!

Best experience EVER! Great customer service! Love how they spend time with you explaining their products. Highly recommend!

Our South Carolina store with this furniture had closed, so I was directed to Brandon from the manufacturing company customer service. They were correct. He helped in all ways possible and got me the best pricing. My dresser came in excellent condition and was very quickly delivered. Very pleasant to work with and has good follow through.

Brandon and the staff at Our New Baby were incredibly helpful and knowledgeable about the products. They ensured we got the best deal and the quality of the customer service we received was refreshing. We will definitely be back and in the meantime we will recommend this store to any of our friends!

We love an hour away and still chose this place over any other. By far the best place to shop for anything baby. Owner is extremely nice and will always help you out with a great deal!

My husband and I was excepting our first child. We recently moved to the area. They help us by offering layaway and that helped a lot. They have the best customer service very friendly.

Wow I can’t say enough great things! I bought my crib 5 years ago and recently moved to North Carolina. On the move the bolts went missing and Brandon helped me find new hardware and has gone above and beyond. You can’t beat hometown service and quality! This is why everyone should support local businesses, you don’t get this quality of service from online retailers!

My husband and I recently visited this store to get my son a pair of shoes since we had a credit from a pair we bought easier that didnt fit.... I needed some help to find a certain size and I left my husband by the shoes while I looked for a staff member the manager came from the back office and asked my husband in a very rude manner if she could help him and she was surprised to see me come around the corner she acted as if he was stealing... She found the size shoe I needed and when it was in my hand she put her hand on it and said do you want me to bring this to the front for you as if I was going to steal it or something it just didnt feel right at all and was not welcoming... There were other guest in the store and no one approached them or took there stuff while they were looking around..... Anyways I will never shop here again I felt so uncomfortable..... A lesson in customer service is definitely needed... Myself being Muslim and my husband being a big black guy obviously made them feel a certain way and I wont bring my business where its not wanted or respected

Our New Baby is an awesome shop!! Staff is so helpful and engaging. Great value and selection. Thank you!!

These people knew there probuct and were very helpful. They have very nice pieces.

The customer service is top notch, they go above and beyond to make sure each customer leaves happy and well taken care of! No need to shop around, you wont find better deals anywhere else!

I had to say that this was by far the best shopping experience Ive ever had dealing with customer service! My sister did a super easy registery here and it was very laid back and had someone to answer even the smallest question. She ordered a nursery set, and a very nice chair with the cutest linens! A lot of people say that this is place is expensive but if you just looked and compared their prices you would see they are not by any means expensive for what you get.. (IE-you dont go to a high end car dealership and complain that they dont have the same prices that Kia has) Very happy to shop here:))))

Extensive product knowledge, very friendly staff and excellent product selection.

Great customer service!

Great staff and massive selection!!