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Walmart Auto Care Centers
1905 N 14th Ave, Dodge City, KS 67801, United States
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Walmart Auto Care Centers

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Sh
Review №1

I had 2 new tires put on my vehicle. They were very nice and helpful. Honestly, the service was a lot better than I expected! Im very pleased!

Ma
Review №2

Lost lug nuts, loose lug nuts, ignored for 15 minutes. Very very frustrating and its the second time in a month Ive had problems. I also had to further inflate my new tires after installation.

Tr
Review №3

So far it has been good with my experience only thing I dont like is no price checkers I dont want to have chase down an employee if you can even find one

Ma
Review №4

Always like going there middle of the week there wasnt a line .

Ma
Review №5

Everyone must be new cause they dont seem to know what is going on. Cant find tires that are ordered. Dont know company policy on tires. Also a lot of standing around or talking with friends or playing on phone.

Jo
Review №6

Extremely slow service.. I understand they are understaffed just like every walmart, but the sense of urgency and welcoming customer service definitely doesnt exist.. You almost feel like your an inconvenience to them.

De
Review №7

If I could give them negative stars I would. First off it took a good 15 minutes before we were even acknowledged that we needed something. Finally after getting checked in we were told it would be an hour at the most cause there was one car they were working on and one ahead of us. So we went and did some shopping came back a little over an hour later and it wasn’t done so we went and grabbed something to eat came back and they still HADN’T EVEN STARTED ON IT 2 HOURS LATER. It wasn’t until after a scene was made that they FINALLY got started on it 20 minutes before they closed and over 2 hours after we were told it would only be an hour at most. Y’all need to get your stuff figured out cause you’re loosing customers with your POOR CUSTOMER SERVICE!!!!!!

Kr
Review №8

Horrible service, lied about hours took 3 hours to change 4 tires.

Ri
Review №9

Wal-Marts auto center has a reputation for taking a very long time. They did not disappoint. I stood by and watched an associate change a single tire for over 45 minutes. They should only be used if every other shop in town doesnt have the tire size you need.

Ni
Review №10

Evidently the kid working the check-in only has one speed and it wasnt fast. Bought another pair of tires to replace a pair of tires I purchased from the same Walmart. Had the new tires put on the front and moved the the fronts to the back. Was charged $24 for a rotation, and $20 for this, and $15 for that which brings the total up to what it would have cost at s place with pleasant help.

Au
Review №11

They do not open there doors at 7am, they open when a supervisor shows up (in my case it was 7:45am). They also close there doors at 6pm, not 7pm like advertised. First person I spoke with acted like he didn’t want to be there. Overall terrible experience, I would recommend any other Auto Center besides Walmart’s.

Ly
Review №12

Good drop off service. FYI, if you ask for.a tire rotation, also ask for them to reset the sensors so the tire pressure shows the correct order on the dash info. Also check the owner manual for the correct pressure needed.

Po
Review №13

Had to give them a star but if it were up to me Id give them a negative amount. I have had so many issues with them in regards to the tire onto wheel installations, balancing and rotations nd continue to go back to them since they are what fits my budget. But this time issue is just too much. I took in my vehicle early in the am because I needed to leave the country for an emergency the next evening. They were to do a tire balance and rotation. As I was heading out of Dodge, on highway 50, my vehicle shook like I have never before experinced. Obviously not safe to drive. it would shake starting at 40 mph. I called them to let them know I was going in to fix it and the lady at auto dept. who answered said okay Ill let the manager know. I get there at 6 27 PM only to find that they now close at 6 PM and even though staff was still on the floor , the manager refused to help me out rebalancing them because his men were already finishing up with the clean up. Obviously my safety our family safety was no but consent for them even if it was their fault. So I opted to go to a simple tire shop down South 2nd and then there they told me that 1 of my tires were probly not even make it half way to my destination because it was so low threaded in the inside part of the tire. How in the world did Walmart auto service personnel not notice that while doing my tire balance and rotation? Comes to show How knowledgeable they are at what they work at.

Mi
Review №14

Bad service, went to a different place better, they used to have a great service

Ch
Review №15

Excellent customer service and the work is done in an extremely timely fashion! Love them!!

Ch
Review №16

The change the oil and they had to push my truck out of the shop because it would not restart got it to another shop got it fixed to find out that they got oil on one of my sensors and it put it out so my oil change end up costing almost 500

Ri
Review №17

Good job guys see yall next oil change.

Fr
Review №18

Good place to get your oil changed

Ky
Review №19

I took my car to the tire center to get my oil changed. When we went to go shopping I watched them fill up my tires but they really only took air out. And that isnt even the worse part. THEY PARKED MY CAR IN THE BACK WITH THE CAR UNLOCKED AND THE KEYS IN THE DAMN EGNITION..... APPARENTLY THEY DONT GIVE A DAMN IF MY CAR GETS STOLEN. NEVER DOING THAT AGAIN AND I DEMAND A FRICKEN EXPLANATION FROM A MANAGER.

Ki
Review №20

1st of all I was there for 2 hours to have 4 tires changed in a battery Put in while the staff took breaks their lunch breaks it was plumb nonsense.

Sh
Review №21

They are ok. Not too nice back there though... Need more English speakers.

Me
Review №22

Waited over 2 hours for an oil change with only 2 cars in front of mine..... watched as 7 guys stood around and talked while ONE worked on the vehicles....

Aa
Review №23

The technician that helped us there was really helpful and avoided us from having to buy a battery by telling us what was really wrong where other places told us it was the battery and it wasnt I highly recommend Walmart auto center.

Ya
Review №24

Good

Je
Review №25

They are horribly short handed and it took 3 hours for an oil change.

Lo
Review №26

Everyone was very out going helping me

Jo
Review №27

Oil change, second in line. Tire rotation, no one in line. Still took 2 hours. Will never go there again and wouldnt suggest it to anyone unless you have nothing better to do than walk around Walmart for 2 hours.

Ke
Review №28

They are always so overbooked they claim and nobody has the ambition just to Getter Done.

mi
Review №29

Had a battery problem, they checked it and replaced it in a very reasonable amount of time

Ly
Review №30

Really busy all the time, hard to get help at the register back there!

Sq
Review №31

Got to my tire asap, thanks a ton

Ri
Review №32

There for over an hour! For oil change two cars in front of me!!!

Lo
Review №33

It was nicer

Le
Review №34

Thanks ✨🚗🏁

Mi
Review №35

Friendly and professional staff

el
Review №36

Very late is the store that takes the longest to have a car ready but do not think that 1 hour does not take me up to 3 hours good work but too late too late I have to go 45 minutes from my house to avoid going there because you do not know how long will it take

Az
Review №37

Fast and friendly!

Da
Review №38

They do the job very well, calmly but Well

Information
4 Photos
38 Comments
3.6 Rating
  • Address:1905 N 14th Ave, Dodge City, KS 67801, United States
  • Site:https://www.walmart.com/store/372-dodge-city-ks
  • Phone:+1 620-225-3346
Categories
  • Tire shop
  • Auto parts store
  • Car battery store
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
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