The service was excellent. I needed shoes and the salesman was knowledgable and very helpful.

Most of the staff are friendly and ready to help.

They had what we needed Staff was friendly and helpful.

The young man who helped me pick out gym shoes today was super great and knowledgeable! However I was greatly bothered by how Tanya (older lady with curly blonde hair) treated the other employees. When an employee came to ask her a question she was incredibly condescending to him and very rude. I was appalled that a manager would speak to an employee that way. How do you expect your employees to learn when they aren’t even able to ask their superiors a simple question? The simple question he asked was “what shoe size usually goes on display?” And she responded “you don’t even know?” And then proceeded to continue to belittle him. I felt so sorry for him! No one should have to work with somebody like that!

Too much fun stuff in here!

Good sales great people

Went to look for a fungo bat but the sales associate had no idea what I was talking. When I explained, it still didnt get through to the CSR.

Got a great sale on New Balance tennis shoes

They usually have what Im looking for and there all set up differently wish they still had a good gun selection and layaway like they used to still a great sporting goods store

Excellent customer service, courteous and knowledgeable staff.

You have to kind of go in here not really looking for something specific but be open to finding a bargain on some items. When you score like that, its good.

A friend of mine and I walked into the big 5 in dinuba and were sent back out to put mask on witch was fine but when we went back in with our masks on and a lady at the front register went off saying we were being disrespectful and that she was going to call our parents? we were going to purchase a $400 kayak but we didnt feel like dealing with that crazy. I dont who she is but just beware they have a crazy lady working for them

Found what I was looking for. Friendly fast service

I spent i hour in the store and worse customer service both shoes I wanted they were display they couldnt find the other shoes

Always have great shoes at great prices

Found some boots and shoes for only $60.00..

Great options when you dont have time to drive to Visalia or Fresno. Selection and service is good. Prices are typical and they do offer military discount. Parking is ample area is not the best so lock your vehicle.

Good shoes for low price

I found good deal on inversion table.never seen this one in the sale paper.just had to go look and glad I did.

Great staff

I had to return 2 pairs of shoes and the employees were very helpful and instead of 2 pair of shoes I returned I walked out with 3 new pairs. Very happy customer

I use these stores all the time for kids and my activities. My one issue: the restrictions on their coupons. Its like Macys. Every brand is not part of the discount. Retailers need to work better with manufacturers and streamline their deals to the customer.

The cashier lady do better at customer service and the old man manager shouldnt walk away when the line is that backed up quality merchandise though not quality customer service

Okay very helpful clearks

Had what we needed!

Cant say anything too bad or good about this place. Ok to good prices on rifles. Always have ammo in stock because most of the time its over priced. But when you find a deal, its usually hard to beat. Only one bad experience with a transfer in visalia. Overall its a good place to browse. Cool staff usually.

Well lets star with a good selection of everything, hope for better tennis shoes, but to be honest I like it

Good

Everyone friendly and willing to help

Went looking for shoes for my daughter very helpful great price

Becuz i was able to butmy what I needed.

Employees are very friendly and helpful. Very good sales

Good people! Nice,polite,& very patient with customers. They do their jobs well. All should get a raise in pay....TODAY! I live in Visalia but I will drive to that store again soon.

Good convenient local sports store not a huge selection of things but we were just looking for some cleats, softball glove and pans for my daughter and we found it.

Good place for cheap shoes

I went to the store on February 3, 2020 around 6pm, walked in out of 3 employees who were there not one said welcome, than I started looking around, one of the employees walks by me and doesnt bother to ask if I need help finding something but he did asked someone else Aman ifhe needed help.

I love the low prizes on my work shoes and sport ware.

NO MANNERS!!!!!!RUDE MANAGER!!!!WENT IN THERE TO BUY SOME AMMO. SHE ASKED FOR SOME I.D AND SHE REFUSED TO SELL IT TO ME FOR THE FACT MY HUSBAND ASKED FOR THE AMMO WHEN I WAS IN THE RESTROOM.AND NOT JUST THAT SHE HAD ATTITUDE WHEN WE CAME IN THE FIRST PLACE.WILL NOT RETURNED TO THIS PLACE...JUST PLAN RUDE AND WITH A DAMN ATTITUDE.DONT KNOW HOW TO SPEAK TO CUSTOMERS.

Very well stocked. Have good sales going on most times. Helpful sales people.

Slow service and rude staff

Good customer service

Went with the hubby to get some shoes for himself ,we both went or separate ways.Spent about 30 min looking around the whole store bored (not my kinda store )and not a single employ looked my way ro offer any assistance .. my hubby in the other hand got hoodwinked into 75$ shoes ..On the other hand i found some nice plush owls on sale 2 for 10#owllover

Love getting shoes and shirts

Nice selection, friendly service, really low Christmas sale prices.

Purchased a few firearms they take forever to process the paperwork at least 2 hours, after my background was clear I was called that my firearm was ready I went to pick it up and the manager that was there did not have the training or the ability or access to process the pick up, I returned few days later and my time lapsed to pick up, the manager and customer service where not helpful , I spent over $1400.00 in the store they would not help with the 25. Reprocessing fee, no accountability on their end. Terrible place to purchase firearms.

Great service 👍 thanks Denise your awesome..

Nice people. Fair prices. Good quality products.

When me and my family arrived there was two employees just talking to themselves and not one of them greet us. They looked at us like what are we doing in the I store,like if we dont have money this was Friday around 2:30-3:00pm. We decided to take a drive to Hanford s big 5 and all of their employees were very greetfuĺl and polite. Please talk to your employees to be greetfuĺl and polite and more customers will be happy to shop there.Thank you!

A little pricey for the products they carry but friendly staff.

Lots of variation from baseball to football soccer maybe even hockey i love how they have an all pink section for october

I like the guy that help us he was so nice

Its great for the outdoors and they have good prices that are reasonable and not too overpriced. The employees are great and helpful.

Ive been in the store 4 times in a month and Ive been helped by the same person at the register and every time this employee is rude seems like she doesnt want to be there doest acknowledge you, at first I was hey we all have bad days but after my last purchase I told my husband, Ill just go somewhere else because I dont think I need to put up with her, I hate to take my money somewhere else , Im all for local shopping but the store needs to better there customer service with this employee, I hope it will get better soon,

They had no specials for the backpack i wanted the backpacks that were on sale were addidas the one i liked was addidas but only because it was a new addidas it was not on sale

Good selection of everything but a little more pricy

Found what I needed, staff very helpful.

Never failed me when I need sports stuff for kids.

I love sports stores but they need more top brand things

Good place. Got all my sons football stuff here.

I like how they do help u out if u need something and they dnt make faces if u keep asking lol so u could be there all day and feel confortable

Basically has every sporting thing u want. Great store

Meh, checkout girl was good. Guy that helped us out with basketballs was clueless about the balls.

I love the place, great deals I cant complain.

Good selection good sales, another employee or two wouldnt hurt.

The store was cluttered with boxes as they were stocking products .... made it difficult to get around. They didnt have the item I was looking for.

Good variety for the small size of the store and ok prices. wish it was a little bigger

Staff is courtious and tries to be helpful.

Fast and easy

Not a big golf supplier-- very limited

Great place

Very courteous & efficient in assisting us with our fishing licenses!

This is an excellent Big 5, sales clerks are friendly and helpful.

Good sport shoes

A pleasant informativeshopping experience

Big selections of shoes and flip flops

Great 1 day sales! Love it!

This store is great for any sports

Im not sure how big 5 is still in business. The prices are high, and the inventory is low to mid quality on most merchandise. There are boxes regularly scattered throughout and presentation seems to be a low priority.

Always good deals on shoes and camping gear

Okay

Good place to save $ in sporting goods

Mom got me est pair of shoes

Fast friendly

Quick service very well organized

We love the shoe selection.

Nice clean store.

I always find something on sale

They dont carry the good stuff ever... Its always b team type outlet store product

Went for baseball glove ot was on the wall so high had to get a pole to get it down

Wide Selection but a bit pricey

Courteous workers.

Well supplied with products for sale.

They helped me when I needed it

Great prices for the Christmas season

Well stocked and clean.

Great sport and hunting equipment

Found exactly what I was looking for.

Love going here

Very helpful and respectful service

Service was quick and easy