user
Texas State Optical
3010 Gulf Fwy S, Dickinson, TX 77539, United States
Appearance
Texas State Optical
Comments
Je
Review №1

My first visit at Texas State Optical with Dr. Escoto went great. She was very thorough, answered all my questions and took her time. The staff was very friendly, attentive, and helpful. The wait time was very little, and overall I had great experience.

Da
Review №2

Service was tremendous; I was assisted by both Taylor and Ashlyn who exhibited great professionalism.Dr. Salazar provided me with a thorough and comprehensive eye exam that made me feel very satisfied with the care and treatment I was given.

Dr
Review №3

I’m so glad I chose this location! The office staff and Taylor were all Soo Welcoming and Helpful! Very Professional!! They helped recommend my many options for my eyeglasses! Dr. Gonzales is the sweetest and very informative with my eye health! I will definitely be coming back! Thank you, Victory Lakes!

Ju
Review №4

Dr.Salazar is the best would recommend himStaff is so sweet and very cleanHighly recommend them for eye exam

Ka
Review №5

Great staff. Very helpful and fun to deal with. Would definitely recommend.

Pe
Review №6

I really enjoyed my visited very professional and nice staff especially Mrs . Liz and Darriel .

Me
Review №7

Absolutely loved the service here. The girls are so welcoming and friendly. They explained everything to us and Dr. Gonzalez is superb! We really enjoyed it here and def will keep them as our place.

Ca
Review №8

Had an eye exam today and what a wonderful experience. The staff is so polite and pleasant. The doctor did such an amazing job of explaining everything! I highly recommend TSO Victory Lakes for your vision needs without reservation!

J
Review №9

Being stuck with glasses I can’t see out of, and being told “Oh yea, we neglected to mention you can’t wear your Very expensive New glasses at Night time.” *Caused At Fault Accident* Oh that’s not all. I’m then Given a $80 box of contacts I CANT SEE OUT OF!!! Won’t be returning, definitely don’t recommend

La
Review №10

The best experience I have ever had and I have been seeing optometrists for 44 years! Dr. Lori Gonzalez was great, she did an extremely thorough exam and explains everything completely. Dr. Gonzalez and the staff are all very warm, friendly and as helpful as can be. I felt very welcomed and that I was getting the best care for my eyes as possible. Will definitely continue my care at this office! Laura Bass

An
Review №11

Very professional every time my daughter and I go. Quick and easy, always recommend the beat for us. I recommend this place for anyone in the area or need a new eye doctor!

Ti
Review №12

I haven’t wore glasses since middle school TSO Victory lakes location made the experience very pleasant and helpful will recommend them to all of my family and friends. Go visit Dr. Gonzales

Ma
Review №13

I seen dr Gonzales for years great service and great dr.

Kr
Review №14

The absolute BEST! The ladies at the front desk are always so helpful, welcoming and kind. Taylor and Dr. Gonzales are extremely knowledgeable, answer all of my questions and are genuinely passionate about their jobs. The entire office is also extremely clean! Recommending TSO Victory Lakes to all my family and friends!

Ni
Review №15

The staff is wonderful and actually cares about their patients. Ive been going to them for 20 years and wouldn’t go anywhere else.

Cl
Review №16

Absolutely the best experience I have ever had with an optometrist! Dr. Gonzalez is incredible!

Yo
Review №17

Fisrt time customer, wont be the last... Very polite and helpful.

Sc
Review №18

Professional, knowledgeable, and helpful. Best experience Ive had at an Eye doctor and TSO in a long time.

Ki
Review №19

Amazing experience!Dr. Gonzales and ALL the staff were extremely informative and helpful. First time contact wearer and needed to up my prescription and they just made everything a breeze. Was also able to get my frames the same day as purchase! Can not recommend enough

Na
Review №20

The best staff!! They spent a lot of time assisting me and were just very pleasant. The best experience I have had at a eye doctor ever. Highly recommend!

Ja
Review №21

Very good job nice people

Ti
Review №22

Amazing staff and excellent service. This was my first appointment and from the moment I arrived I was taken care of. Taylor was very welcoming and great at getting me prepped for my eye exam. Dr. Gonzalez made sure I was taken care of and understood everything throughout my visit. Highly Recommend!!!

Ap
Review №23

The Dr and office staff were sooooo nice, accommodating, knowledgeable and patient. Dr Salazar was very considerate and listened to my concerns about my vision lately. He conducted a thorough exam and I walked out, for the first time in over a decade, with a prescription I felt really happy with and could tell a huge improvement in my sight. I had to try on like 15 pairs of glasses before I found the ones I wanted and they sanitize each pair you try on afterward so I felt kinda bad for touching so many but she was so nice. Definitely recommend to anyone to come here, especially if youve been having issues getting the right prescription like I had

Cr
Review №24

First of all. I always get stressed going to get glasses, worried about price for lenses and prisms. Dr. Joe Salazar was so polite and helpful, he EXPLAINED EVERYTHING to me. The office staff was excellent from the check-in lady to the one that helped me find my eyewear they were all kind and willing to answer any questions I had. I left feeling comfortable about my purchase. Glasses is an expense every year but this year Im thankful I found this place. Im a customer for life!

L
Review №25

TSO was awesome highly recommend

Ma
Review №26

I’ve scheduled an appointment for the upcoming Monday. I had initially scheduled for elsewhere closer to home for convenience. However the receptionist proved to be completely incompetent in pulling insurance benefits, even with much assistance from myself and VSP.I called this place, looking for an ASAP appointment. Not only was Ashlyn (sp?) incredibly helpful in scheduling, pulling my insurance with ease, (after requesting the previous optometry location to release their hold to which they said they did not pull, but was also confirmed to be pulled by VSP... headache 🤕) she explained my benefits in great detail, was patient, kind and efficient. I have yet to have my appointment and meet my new optometrist, and receive my new contacts. However, with Ashlyns great assistance already, I have high hopes that this place will suit my need for competency much better.UPDATE: I had my appointment today and ALL the staff along with Dr. Gonzalez are absolutely amazing! They conduct themselves as a family working together and cover all bases. They all explain everything in depth. I have never been to an optometrist office with a more pleasant experience. I highly recommend this office. They even kindly offered water or coffee and were in line with all COVID recommendations. I can’t say enough good things about my experience. I could literally go on and on about scheduling to leaving after the appointment and walking in HEB being able to see without struggling again. You think that after using the same contact brand for years that you’ll never have issues when you vision gets worse to just changing power but it happens. Rather than having a one fits all approach, my optometrist made a few changes that should hopefully help me adjust with the comfortability I used to have with my lenses. I truly felt like she took the time to look at what MY eyes and MY vision comfort with lenses needed and tailored it so. Not that others don’t, she and this whole office simply went above that. Thank you all so so much!

ch
Review №27

Wonderfully professional, great personality, just love that this new doctor! The staff is very friendly and knowledgeable, I definitely recommend them!

Is
Review №28

Dr. Salazar was very professional and easy to talk to. He walked me through everything and was very thorough, and he did so in an efficient way and didn’t waste any time. The front desk staff has been nothing but kind and provided great service.

Ju
Review №29

Wonderful place. I have told everyone about them. They optometrist was excellent the staff was the most helpful and friendly Ive ever dealt with. Hghly recommend them.

BO
Review №30

Dr. Gonzales was great! This is my 1st time needing glasses. Staff was knowledgeable and help me find the perfect pair of frames. I get lots of compliments. I recommend TSO Victory Lakes.

Ve
Review №31

Great service! I am always in and out and staff is always very courteous! Alex was very friendly and helped me choose the frames that fit my needs.

Ra
Review №32

Alex was very helpful, she assisted me with the purchase of some new Costas. Dr. Lori Gonzales did a thorough job evaluating my eyes. I would highly recommend.

Jo
Review №33

Awesome staff, they assisted me in picking out a pair of sunglasses and they customize the glasses to my preference. They were very help and smiles all around. I will come again. Thanks guys for all your help. 😎

Pe
Review №34

I need my glasses repaired. I stopped in to ask if they can do the repairs. - Yes, we can!, and they did and five minutes later the lady had me try on the glasses, cleaned them and handed them back to me. I asked how much I owe them... Nothing, and here is a cleaning cloth for you. Enjoy your day. There is no reason not to reward them with a 5-star rating.

Sc
Review №35

Alyssa at TSO was great and helped me find the perfect lens that I was looking for! I highly recommend.

Os
Review №36

Awesome staff and very professional. Highly recommend. Ask for Alyssa or Alex

Fr
Review №37

They are awesome always so nice and very helpful.

Ti
Review №38

Taylor is the best!

Ju
Review №39

Great service, doctors and staff are super nice and professional!!! Especially if you get helped by the manager Alyssa.

Je
Review №40

I had a great experience and super nice staff.

Kr
Review №41

I will never do buisness here again. Seriously the staff is HORRIBLE! They are rude, lazy, and incompetent. I have been waiting a month for my glasses. I called a week after they were supposed to be in and she blamed them being late on shipping and Thanksgiving. Fine. So I just called again, almost 3 weeks after they were supposed too be here, because no one has called me, and she says, Oh, there here, someone was supposed to have called you, sorry. Really? Im so done.

Ja
Review №42

Very helpful staff, great environment!

Ch
Review №43

Dr.Salazar was very nice and professional staff very helpful

Jo
Review №44

After my eye exam, I had to orded my contacts three times before they actually ordered them and they came in. I will never do business again here. Anna was very nice and helpful take make sure she did order them and received them.

Sh
Review №45

Love this place! The people who work here are so great and really take the time to take care of you.

N
Review №46

The staff is Awesome Times 3

ca
Review №47

Absolutely the worst place i have ever went to for eye care, called in to order my contacts after exam, 4 days later they didnt even have a record of me calling? Total unorganization,And also quoted me a price but at pick up, it was $50 dollars more. I got the feeling they did this alot. BEWARE

As
Review №48

They are the best people I have ever went to.

Ti
Review №49

Great and prompt service.

Je
Review №50

Helpful and awesome staffs.

Co
Review №51

Good Customer Service

Ke
Review №52

Doctor Salazar and Manager Alyssa were very friendly and professional

Ma
Review №53

This people lie and ordered my glasses wrong had to Waite a month and a half before I could get my glasses and on my husbands glasses we have to go back to redo them because he is not even able to see with them at night ordered them with transitioning and charged for it and didnt even get that but we were charged for it never again will I go back to this people.

Ch
Review №54

Fast friendly service

As
Review №55

THIS PLACE IS ANNOYING MY GLASSES WERE SUPPOSE TO BE HERE 3 WEEKS AGO NOW ITS A MONTH AND STILL NOT HERE WHEN I CALL THEY SAY THEY SHOULD BE IN SOMETIMES THIS WEEK THEN NEXT WEEK STILL WAITING STILL NOTHING AND I PAID FOR THEM SMH I WILL NEVER GO BACK TO THIS PLACE !

La
Review №56

Good service!!!

al
Review №57

RUDE RUDE RUDE people who like to lie about customers.

Va
Review №58

Its helpful

Le
Review №59

It is a great place

Information
50 Photos
59 Comments
4.4 Rating
  • Address:3010 Gulf Fwy S, Dickinson, TX 77539, United States
  • Site:https://www.tsovictorylakes.com/
  • Phone:+1 281-238-5452
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:9:30AM–6PM
  • Tuesday:9AM–4PM
  • Wednesday:Closed
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Similar organizations