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Maaco Collision Repair & Auto Painting
18250 Plymouth Rd, Detroit, MI 48228, United States
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Maaco Collision Repair & Auto Painting
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Ms
Review №1

When I called Ali advised me to come in for my free estimate. When I arrived he was fast, and affordable! The service he provided was prompt for cleaning my headlights, and even though I had to come back because the parts I needed werent in for my second service for attaching my bumpers he was on point! I WILL DEFINITELY BE BACK for other body and collision services for my car! HIGHLY RECOMMENDED!

Am
Review №2

Some of the best service I’ve ever received. The owner was kind and clearly cared about giving me the best experience possible. I recommend all my friends and family to use this Maaco!

T
Review №3

The car had been damaged, took it to Maaco and Ali gave me an estimate on repairs. Once I was able to drop it off, he did explain it would take a couple of days, but he had it completed before end of business day. Although he was busy, he handle everything professionally and took car of my car. I appreciate the service, and the work provided.

Ke
Review №4

This place was horrible, I wouldn’t recommend anyone that cares about their vehicle to step foot in this place. To much to write but I was very very displeased with the work they performed on my vehicle. Never ever ever again. I got my car back in worse condition than when I brought it in.

Ja
Review №5

They are very nice & will beat any price. They are very professional & do very satisfactory work. If u are unsure & dont know where to to go, Come on down & bring your vehicle to Maaco!!

An
Review №6

It took five visits and a day off work to get a $500 dent repaired to my satisfaction. I feel more care is needed in their performance to pay closer attention to details.

Sh
Review №7

They even dont deserve a 1-star review. I wanted to replace the front & rear bumper & the hood with full-body pain & fix the rust on the rear right side. The Guy name Ali told me the job will be done after one week, but he took 3 weeks and didnt do any job perfectly that could satisfy me. The paint is ‏faded on the top of the car, Front & rear bumper didn’t mount properly, even didn’t fix the rust, on top of that they broke driver side inside door handle which cost me $45 dollars, broke windshield spryer cost me $28, broke driver side turn signal assembly ( mounted only with a single screw for eyewash ) the delivery day was a rainy day thats why I couldnt notice everything properly. I was desperately needed the car to go to work.Now I decided after I buy another car I will take back the car to them to fix properly, otherwise, I will file a lawsuit against them for the sake of other customers, so they dont cheat on anybody else.

Az
Review №8

This place is amazing came at 5 after looking around all day to get my light fixed they did it same day amazing must go here!!!!

Ki
Review №9

We were ill informed about using this shop for our car repair. My husband was in a car accident which resulted in his bumper and rear tire being damaged. He chose this shop to perform the repairs. I certainly wish that he did not. Our insurance company was provided with an estimate from Maaco on our cars repairs. Well, little did we know this shop DOES NOT do repair on tires. We were left with a partially fixed bumper and no work on the tire. We now have to find a repair place for our tire after an entire month of waiting for things to be completed on our car. Waste of time. I would never recommend this place to anyone.

su
Review №10

Horrible body shop . I wish I took the bad reviews seriously before I chose this body shop. A bad review are genuine. A good review is questionable like the good review Ali Hakim the owner left for himself here. AVOID THIS PLACEHere is the description of what happened with my car paint job. I took few lose parts like Hood and bumper cover and two mirrors for 2015 Ford Fusion to be painted.The work was quick. I dropped them morning and he (Ali) called me afternoon to pick them up. Over all paint was rough and some dust and particles was on the surface. When I told Ali I am not happy with the job, he said he will charge me 100 dollars to buff it . But some issue would not be solve by buffing like paint in some area was over sprayed and in some place was under spry that under color was showing. I gave him the color code and a door handle cover with original paint to match with it. Color doesnt much at all. The bumper cover at one place paint had bubbled and totally was flaw but Ali trying to tell me because it was used part but that wasnt the case. Ali didn’t want to be accountable for his job and try to bully me. At one place bumper clear coat is over spray and running. For mirror I disassemble the mirror to be painted well but Ali did a bad job there were six part and none of them was painted right. Not only by painting my car body parts didnt add any value to my car but also devalued it. I have to paint those part again. Plus my car have been on my garage waiting to resolve the dispute. I was seeing Macco advertisement for 20 years on TV and radio. I gave it a try, I thought they will do a better job than an unknown body shop but, Ali at Macco made me really disappointed. I contact Maaco main office and complained. They assigned a person to resolve the issue , I send them email and pictures he never respond back.Attached are the picture of painted items

Ne
Review №11

The employees was very helpful I talked to a guy named Alex and he helped me out the best way he could

ca
Review №12

Great place great service I just got approved for the $3,000 and I get my car painted

Ja
Review №13

These guys great man got my truck together in one day and did a hell of a job on it I can’t complain and I highly recommend this place 💯💪🏿

Do
Review №14

Went to talk to these people about painting my truck and he literally walked away in the middle of my conversation. I wasnt going to post this but they made me feel like I did something wrong. I will never give my money to people who treat me that way.

Sa
Review №15

Ali thank you for doing a excellent job on my truck. You are the best. God bless you🙏

Ta
Review №16

Great place and very polite answers every question that is asked.

Fr
Review №17

Ive worked at Maaco four times in three locations. Would not take my motorvehical there for repair.

Bl
Review №18

Holla at my manz ALi he gone get yo ride together for a decent price!

Na
Review №19

They do amazing work, & offer great prices!

Se
Review №20

Good people.. Great prices.. Ali is the man 👍🏾

Le
Review №21

My car been here getting painted since may 30th every week they have a different excuse to why its not finished, and its paid in full i had to reach out to better business Bureau now is my update I spoke with the owner Ali he said he wanted to-make our business right and to give him the opportunity to make me a satisfied customer first let me say I reached out to corporate and spoke with Damien 8-24-20 and was told they was aware of the complaints from this Macao location and would do a internal investigation and get back with me and I never heard back from them I even called serval times a month no one would answer, finally got my car back after a year my is peeling and my rally stripes was painted a totally different color and on top of that Ali told me to bring the car back and they would do a rub out wow what is that going to do about paint peeling and a different color rally stripes but no thank you I will be taking my car to get repainted with another company I’m one lost customer who hopes that helps another person from going through my miserable experience!!

Dr
Review №22

Paid $750 to replace car door and match to car color; and received incompetent at its worst, Paint Finish muddled blotches like paintballs, and painted door silver when supposed to be lt green. My mistake was not reading reviews before hand and found same complaints from 1 year ago still happening 11/2/2020.Apparently Ali is NOT accustomed to women speaking their minds in dissatisfaction, covering her mouth and staying in women place. Unfortunately for him I’m not of his faith or culture so it was all down hill from there.Despite the fact that my one owner old lady driven well maintained 2006 Toyota runs better than any new car, yet Ali and his assistant both told me that my car is old not worth all the complaints; which is the main reason why I don’t want them working on my car anymore.I lost a days work for what they said would be a couple hours, now they want me to take another day off because of their incompetent.I’ve asked my lawyer to file a lawsuit against Macco in 46 district court if they don’t find another shop to fix my car. I will let y’all know the court date, these ah needs to be shut down.

Sh
Review №23

I was originally supposed to take my car in to get the bumper repainted for some scratches on it. I got talked into getting my whole car redone. It wasnt the color I choose because I was supposed to get burgundy. But I think I made that mistake, and it still turned out great! I did have to wait a while, almost a whole week for my car to get done but that was because they were busy as hell. Overall great job! All my work coat me $1400

Pe
Review №24

They charged me for body work & didnt do no body work on my truck. U can still see the old color of the truck. I got spot where the paint ran. All kinds of knicks on the truck. Scratches that wasnt there when i dropped the truck off. I cant post the pictures. Toomany to post. I took 86 pictures of stuff that is wrong with my truck. It looks like a 4yr old painted my truck. Took it back to get it fixed & they had it almost a month & didnt do know work on it & they hit something on my passenger side of my truck.

Za
Review №25

The only reason I’m leaving a decent review is because of how quickly they were able to get a door painted for me. Downside is that the door was supposed to be a high gloss black for my brothers 2012’ Charger. In which he left back to North Carolina Marine base that morning of pickup. Told them three times it did NOT have metallic in the paint. Come the next day and the door is a high gloss black with metallic in the paint.

Mr
Review №26

Fourth bookOne week which is a two-week who went

Mi
Review №27

I took my 2007 sebring to Ali on Thursday Evening, got it back the following evening, EXCELLENT JOB, , I would recommend anybody to them, another Maaco told me they would have to keep my car for 3 week days, not at this Maaco, they kept there word, and he has an AWESOME Niece Gabrielle, she brought me home the day I left my car there. Need work done on your car go there, honest people there

Jo
Review №28

Amazing crew, they get the job done. They insure their customers are satisfied. Highly recommended!

Fa
Review №29

********ATTENTION********Ali is the best hands down!!!!!!!! He painted my husbands truck and it came out better than we expected!!! I always look forward to making these businesses do there job. I always have to see a manager to get the problem resolved, however in this case!!!!! Job well done! Ali also updated us on the progress of the truck, any questions my husband and I asked he took the time to explain and answer, the price was reasonable. Thank you for making our experience FUDGING awesome and treating us like family. We will definitely be back for our other vehicle. I highly recommend Ali and crew! Maaco rocks!!👌 Magnificent job....

ha
Review №30

One of the best jobs done on my car ever! Ali the manager there was helpful from the second I walked in. He really made the experience at this location warm and welcoming! I will only come here moving forward and make sure it is under the guidance of Ali!

TA
Review №31

No days its hard to find good people. My visit to this place restored my faith in humanity, AWESOME staff they treat u like family, and you can tell they understand how your felling with damage done to your car. Real car people! The job they do on your vehicle. Will be done as if it was there own, incredible work i guarantee. At the best prices you can find!

Fr
Review №32

Couldnt fo the work needed.

Da
Review №33

Guess the first time was a fluke, because the second time, service was horrible, kept my truck for a month and a half and did absolutely nothing, just paid them for storage thats all, stay away from the Macco on Plymouth & Southfield you have been forewarned!!!!!!

fe
Review №34

The worst place you could ever go I spent $4000 onA paint job that still looks like it needs work my truck has been there for Three months plus days and it’s still not ready I went to look at it was nowhere near done I pointed out things on it the manager Ali said I’ll take care of it never did someone call he put in the system it was picked up on August 7 which was not true it was still there I called every few weeks he lied and the same thing each time painted the bumper and the logo which was Crome my truck went in on may 1st and it still wasn’t done when I had it towed out on 8/14 /20 I asked for my money back he said take me to court The molding on the hatch and Windshield was gone they had other people parts stored in the back of the truck when I went to see it I heard him on the phone telling the customer the same identical thing that he told me each time I came I ask for the owners number he stated that that was his best friend and there was no one else I could talk to this man Took a vantage and I want my money back I paid 24 hundred for a deposit and my truck wasn’t done it’s very hard to talk to customer service also this needs to b resolved ASAP

ja
Review №35

I dont even leave reviews so if Im doing it its either got to be really good or really bad. Unfortunately this is bad.WARNING Do not let them paint your car you will be disappointed. It wont match they miss spots and it will be spotty. And you will probably be laughed when your car is two tonedAnd on top of that Ali is a liar to. Just be careful.

Tr
Review №36

The Maaco located on Plymouth Rd. in Detroit was amazing!! The got the job done fast,were very friendly and helpful.I would highly recommend their services!

Ti
Review №37

The service here is immaculate. Ali has the sweetest personality & he definitely comes through with whatever we need! I’m glad I chose this location to do business with. They have helped me & my situation a lot! Definitely will be sending referrals their way!

Ro
Review №38

Got my Semi Truck in Friday. It was done Saturday. Excellent job.

Em
Review №39

Everybody Knows that they do the best work! I brought in my Lex after I crashed and they made it look brand new. Matched the paint seamlessly. The Manager went the extra mile to make sure I was happy. I will never go anywhere else now

Pa
Review №40

Very friendly and helpful cant wait to see the car finished

Ro
Review №41

I dropped my vehicle off after the quote was given. I was told my vehicle would be ready in approximately 2 weeks. 6 weeks later my vehicle hadnt been touched.

Mo
Review №42

Look at all the fake reviews ... Only 1 to 3 reviews per person is fake... Read the bad reviews first... U guys should be ashamed of ur selves.

Ke
Review №43

I was returned a vehicle that was left in deplorable an unsafe condition, they should have never let my vehicle leave its garage, they literally used drywall screws to sloppily put my front end bk together. The work or non work as it were to me was the epitome of a bad repair nightmare commercial one more than worthy of a fox2 Hall of Shame hour segment

Ke
Review №44

They are great I love my car!!!!!!

Bs
Review №45

Great customer service and excellent job. Especially Ali got very nice customer service and did a good job with a reasonable price. I highly recommend this place for auto repair.

Ja
Review №46

Had my daughters vandalized vehicle repainted. Al and his crew did an excellent job. I would recommend their service to my friends and family.

Kn
Review №47

Wouldn’t go back here!!!! They told me 1500$ and 1200$ prices... I went to the one in Roseville they told me 800$ for the same paint job. They also told me me they charge 100$ A door for the inside of my doors on top of the 1500$ never returning again wish I could give it 0 stars

Fr
Review №48

What an awesome place to be serviced to have a new paint job on my vehicle. MAACO customer service were so pleasant and professional. Great awesome I can’t say enough my vehicle looks like I purchased it once again new driving off of the Chrysler lot but I was driving off the MAACO parking lot. I am very satisfied with the paint job until I want to give an amazing shout out to them over on 18250 Plymouth in zone 48228. If you’re looking for a excellent job please give them a try I promise you’ll have no regrets. Awesome awesome awesome.

Ba
Review №49

Those guys Are Professional con artist they tell you what you want to hear only to receive a deposit Go in for a simple estimate an if u have to pay for a Estimate just say that. I’ll never go there again for this one sole reason don’t lie to me on a price jus to get me to drop a deposit

Je
Review №50

Beyond Dissatisfied for the amount of money spent. They charged me $1500 dollars for a bumper & never fixed it correctly! I had to take the car back multiple times, the last time he tried to use some type of glue to keep it in place, it worked for about 2weeks then the bumper unsnapped again! Worst money ever spent! Needless to say my bumper still isn’t on proper & they wanted me to pay extra for them to put back the Fog lights & reflector lights.

Jo
Review №51

Over quoted me. Then told me it would take a month to get to my car.

Di
Review №52

Amazing service by Ali Hakim. The service he gave me was by far one of the most amazing service I have ever received in a collision shop. Love you guys so much thank you

Th
Review №53

I will recommend that the staff taking classes to find tune listening skills.

An
Review №54

Cheap labor and good service. The place is old and dirty. But it doesnt matter for a body shop. Jhonny is a wonderful guy and the place exceeds expectations

MZ
Review №55

Boy oh boy, these boys really looked out. My car is back to where is was. I’m so happy... thank you Ali and the team.

Ma
Review №56

I went in, got what I asked for for a decent price along with great customer service.

Jo
Review №57

Painted my stock cts rims gun metal grey no imperfections for 80 bucks and left the emblem silver i like how this location pays attention to detail as opposed to rushing

Jo
Review №58

They park customer cars to close together, allowing dents and scratches.Paint mixing of colors off

Eu
Review №59

Id recommend it there on point when working on your automobile been going there for years never had anything or trouble with anything they work on they do outstanding work

SK
Review №60

Very professional and and detailed work if you need repairs this is the best place for your car thanks to Ali and his staff

Je
Review №61

Ramzi and ali where great mechanics fixed my car and gave me free touch up paint

Ca
Review №62

Excellent service,Excellent prices,Great guys that will fix your car in a short amount of time. They really make things easy definitely a great spot if your in need of auto repair !

mo
Review №63

The employees obviously don’t care, bunch of rookies painted the car. The job is horrible, so many noticeable spots. I came here expecting my car to look like new. Obviously they don’t care enough to take care of their customers. Would never recommend this place to anyone.

Mo
Review №64

Dont do good job? . will never take my vehicle there again . I will be filing a lawsuit as well.

Sh
Review №65

Friendly and did a great job on my car. I recommend macco to anyone who wants a quality service done .

Ma
Review №66

Awesome shop ali and his team are trust worthy and will go above and beyond to make you a happy custo

An
Review №67

Horrible..my paint color was off the fender was not align straight, noticeable imperfections, running paint and they went through my trunk under the part where you store stuff. I guess they were trying to steal something. The owner at first stated they would not repair anything. No refund either. After i took pictures he had a change of heart. He offered to fix issues. I am awaiting for my car now. Its such an inconvenience. I would not recommend this place. The adverstisement for maaco is a lie. Now i must uber to work and back and cant take my daughter to school.

To
Review №68

Ollie was very professional gave me a great deal my car looked brand new!!!!! He also refurbished my head light!!! I highly recommend the Detroit location ask for Ollie.

M.
Review №69

I THOUGHT THEY WAS GOING TO GIVE ME A BETTER DEAL FOR JUST A TOUCH UP JOB.

Ja
Review №70

Please do not take your car to this place!!!I brought my car in to get some dents or repaired.Was told that my car would be there for a week ended up keeping it for three weeks.After getting a call for me to come pick up my vehicle all the work was not completed.Can’t understand how They did not double check their work.Shortly after receiving my vehicle realize that my back automatic liftgate did not work anymore.After confronting the shop about the problem they try to make me at Fault.No I’m stuck with a $500 bill because I went off the reviews.And they left my car full of dust and Bondow all over my steering wheel.That’s what I get trying to patronize businesses in Detroit!

Ch
Review №71

Absolutely the best experience Ive ever had! Ali is 100% amazing and dedicated to making sure you get the best price, quality, and time to get your car done!

Ca
Review №72

This was the best place Ive ever been to they got me in and got me out I will refer a lot of people to this place

Ra
Review №73

They are thorough and proper very fast service i truly love these guys ask for ali when you walk in there

Ta
Review №74

Real good and fast service. Will recommend to anyone to see Ali. Most definitely will go back.

Ty
Review №75

My car looks excellent they didn’t even have it 24 hours

Si
Review №76

Got my car painted while I waited, and it looks great. They gave me a great deal and were very friendly.

Da
Review №77

Great customer service. Ali was awesome!! ⭐️

Mi
Review №78

Owner is very knowledgeable. Good rates and willing to work with you.

Al
Review №79

Thank you Ali for the great service and value that you continue to provide

So
Review №80

Very professional and friendly!! They good the job done, Im satisfied and happy

Fo
Review №81

Great customer service and auto repair. I would definitely recommend Maaco.

Ke
Review №82

Ali is a good man he help me out real good everybody should go to him and Gabrielle she amazing at her work y’all go check them out

Sh
Review №83

I love this macco not for sure if Im spelling his name right but Ollie was the best ever he make sure his cutomers are very pleased. I recommend this place to everyone

Ch
Review №84

They made my whip look real nice. Then with the black trimmings just changed the game. They handle their business foreal.

Fa
Review №85

Great customer service , fast work, very professional, and great prices will indeed refer everyone I know to this shop . S/O to Ali !!

Ta
Review №86

They have great customer service and work really fast. I love my new paint job

Cr
Review №87

They get me together. My truck looking crispy. If you need anything, go check my man Ali!!

04
Review №88

They did my car quick as hell and it was a nice job for the best price forreal #Southwest appreciate you Al ‼️

Di
Review №89

Car turned out perfect better than factory and done on time!!

Ka
Review №90

We have had to use maaco a few times and each and every time the service is excellent. Ali is always a big help!!!

Ap
Review №91

They did qn awesome job on my car!!!

Pa
Review №92

Great Customer Service & great work, Seniors please note: Honest quotes and quality service.

Al
Review №93

They do a great job i had no problems out of them go here for all your needs

Pa
Review №94

They think customets come to them without doing any research on thier needs, i was there to get a trailer hitch installed (without wiring) was told it would take 4 hours of work and each hour is charged $50 which would make total $200, i came out and went to uhal who did for $65 with ifetime warrenty on labour.. Advice to mgmt: give realistic quotes when people are there...

Sy
Review №95

Real professional service with the best price anyone can offer

Ro
Review №96

The paint job they put on my car was horrible the paint is flat in one spot shinny in other pots flat it’s two different whites on the car he Ali said the car was ready then I get up there the trimmings wasn’t on I said then he said I just said come look at it I didn’t say it was done he lied the car was there for 2 months didn’t even get it on time he called me to get the car it was paint spots all on my new top like they worked on the car and didn’t cover the top so it’s not coming off the car still had buff spots on it and dripping paint spots on it it seem like they just painted over the rust a rush job is what I got for 3300 dollars sad I waited 2 months for a 2 day job the car was dirt and dusty when I got it I asked about the top and the buff spots when I got there he said that come of but they buffed it and forgot to paint the spot I took it back up there today he said give him a few days to put clear coat over the messy paint job so it hurt my whole weekend planning I hope we can come to a agreement or I just going to have to sue 3300 is a lot of money when u work for every dime the paint is rough in spots u can see wet spots in the paint like they rushed and painted it wet I will never go to that one on Plymouth again they car about quality they don’t take pride in painting just ur money and that is sad bubbles in the paint he acting like there’s nothing wrong when u can see it clear as Day horrible

SH
Review №97

Great job, fixed my car and now its better than new

Mu
Review №98

Confident on taking my 91 Oldsmobile Cutlass Ciera

Al
Review №99

The guys are professional and were much cheaper then every estimate I got.

Da
Review №100

There fast with good quality work my looks great thanks maaco

Information
100 Photos
100 Comments
3.9 Rating
  • Address:18250 Plymouth Rd, Detroit, MI 48228, United States
  • Site:https://www.maaco.com/locations/mi/detroit-12814/
  • Phone:+1 313-451-6068
Categories
  • Auto body shop
  • Car repair and maintenance
Working hours
  • Monday:8AM–7PM
  • Tuesday:9AM–5PM
  • Wednesday:Closed
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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