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Willis Collision Center
2121 NW 100th St, Des Moines, IA 50325, United States
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Willis Collision Center
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Review №1

Got sideswiped 3 days after picking up the car I waited years to buy. Thought I would give Willis a try as their reviews were very good and close to my house. Mike and crew were efficient and professional. Car was finished a day early and it looks brand new! Seriously, I cant even tell where the damage was. Hope I dont need to, but would definitely use them again.

Me
Review №2

Willis Collision did a great job on my Honda. I was referred to them as they are Honda certified. I was rear ended which caused considerable damage to my like new Accord. They repaired my vehicle so well and cleaned it up…..you wouldn’t even know it happened! Thanks for great service.

Tr
Review №3

Great Job fixing my Tesla Model 3 that was rear-ended. Cannot tell it was in an accident. They did a great job keeping me informed along the way and sent over progress pics. Got me back on the road quickly. Highly recommend.

Ca
Review №4

Excellent and smooth experience! Quick estimate and worked well with my insurance to get my damage fixed. My car looks brand new and was back within days. Great service! Plus, they had enterprise ready for a car for me the couple of days I was without my car. Would definitely recommend!

Be
Review №5

Willis Collision did a world class job repairing the body damage on my 2016 Mazda 3. Even more impressive and unexpected was the job they did washing and detailing my car. It looked better than the day I bought it. I would recommend Willis to all my friends and family. Great Job Willis.

Ma
Review №6

This is the only Tesla approved body shop in the area. I worked with Kory to get a repair estimate. Even with their insanely busy schedule, he was able to get me in to look at the car thoroughly (required removing bumper to assess the full damage). He was extremely professional, knowledgeable, and courteous. Highly recommend!

Mi
Review №7

You definitely get what you pay for. Everyone at Willis has always treated me and my car with the absolute best service. From scheduling appointments to performing work on my cars they have always done a great job.

To
Review №8

Jared was excellent to work with. They used OEM parts and the work turned out great. Exceeded my expectations. Would highly recommend for brand certified collision repair.

di
Review №9

Unfortunately this is the second time I’ve had to use the Collision Center. First time my hood was replaced due to a paint issue. They matched the color perfectly so of course when I recently suffered a hit & run incident, I immediately called Willis for repairs. The staff promptly worked with my insurance company, got my vehicle in quickly and it looks great. Not only that, I love how they detail the inside of your car as well. . . even for routine oil changes. As usual, fantastic service Willis. Thanks! Rhonda

Br
Review №10

Very efficient shop. They know what they are doing and my car looks great.Thank you, Mike!

Ry
Review №11

Kory is just great at his job. Very courteous and always has a smile on his face. Liz at the front desk was very helpful and made sure I was taken care of. There is no place Id rather go if I was in an accident. The people at Willis are amazing

Ra
Review №12

Outstanding repair work done in a timely manner. I have been here more than once for body repair (unfortunately!) but they have been superb in every instance.

Er
Review №13

Excellent quality - if you are in DSM, great, but if you have a Tesla and live elsewhere you will have to wait a while, drive a substantial distance (and get rides to and from independently - no shuttle to Ames for example) and this is your only option of merit (that I have discovered thus far).

Th
Review №14

Very friendly and helpful. Car looks great after repair! I would give 5 stars except hard to talk to someone. usually have to leave a .message. my call was always returned though on the same day.i would recommend them!

Ma
Review №15

The team at Willis was excellent. Chad was quick with answering questions but best of all the repair job was quick, on time, under budget and done well. Very impressed!

Ch
Review №16

The shop picked up our truck and delivered it back home. Josh worked with us and allowed us to wait on repairs until our garage was all fixed and we could once again store it inside. Very pleased with Willis Team.

El
Review №17

I recently took my car to get repaired after the infamous Derecho. The process couldnt have been easier or more hassle-free. I worked with Kory throughout the whole process--he was incredible. He was informative/knowledgable, professional, timely and etc. Plus, my car was cleaner inside and out then when I dropped it off. Highly recommend!

Ja
Review №18

Very good communication, professional process and impeccable work. Couldnt be happier!

Ca
Review №19

My experience at Willis has always been above and beyond. Recently, I was in an accident and my car was towed to Willis. Their communication, service and end result was outstanding. My salesperson, Steve Radke placed a call to check on my safety. Brad Chiafos from Willis offered to pick me up at the accident scene. You are more than just a customer at Willis.

Ch
Review №20

Got hit on left rear quarter. They replaced or repaired all damage in less time they quoted. Paint matched perfictally. Very good work.

Do
Review №21

They do a great job in both Cadillac Service Department Dylan and Collision Center Ryan!!!

Ma
Review №22

On Saturday afternoon my Tesla started making a screeching noise. I immediately texted Connor to ask if he could help. Even though I live in Ames, he drove from Des Moines to my home to investigate the issue. He identified the problem, helped get the car operable short-term while he ordered the necessary parts to make the long-term repair. Truly outstanding service! Connor is knowledgeable and provides excellent service!

Ti
Review №23

Just bought a brand new truck & sure enough got a door ding in less than 2 months of having it. Willis got me in & out in less than a day & for under $100. Truck looks great & they were great to work with!

St
Review №24

Willis Collision Center did an exceptional job on my vehicle. It was done within a couple days and as an added bonus, they cleaned my vehicle inside and out! Five ⭐️ s

Gu
Review №25

This place firstly is much more expensiveee for the same work than other shops, they were slow to give me that estimate and they demand your insurance info then your estimator and even the manager doesnt pick up your call, return your voicemail, or reply to your email. They arent busy so I dont know what they are doing, even Willis call center reps dont know why they arent answering. Bad pricing & bad service.

Ca
Review №26

Willis always does right by us. They communicate every thing they are going to do and when. We trust them completely!!

On
Review №27

VERY KNOWLEDGEABLE, FRIENDLY AND PROFESSIONAL

Ni
Review №28

Great service. Cant even tell where they had to fix the gash in my bumper. Highly recommended for Tesla owners.

Ro
Review №29

Thanks to Beth Pfaff and the entire Willis Collision team for doing a great job on my Jaguar. The process was quick and simple with great results. I’m a picky old guy, so not easily impressed!

Jo
Review №30

Great

Ed
Review №31

Great place for repairs respectful and professional ⭐️⭐️⭐️⭐️⭐️ Thanks Willis

Li
Review №32

Fantastic job. My truck was fixed perfectly!

Do
Review №33

I had an excellent experience with Willis Collision Center. Ryan Tokarz was the best. He worked with the insurance company of the person that hit me. He kept me updated daily and worked to get me OEM parts. The paint and body work are perfect and my DTS never looked better! Thank you.

Sa
Review №34

Our Lexus got fixed at Willis collision center but they didnt do a good job, between the front bumper and headlights there are a gap!!!I went to them many times i called them several times they said they are ganna replace it until this time no one try to call. I am super disappointed from that service.bad bad bad service for luxury company.

Se
Review №35

Terrible paint job. Unprofessional quality IMHO. They were incapable of matching the Silver on my Mini Cooper convertible after they repaired a dented rear panel. I did not see the color difference on the day of pickup (overcast autumn morning) but I get the displeasure now to see it now every sunny day. Look elsewhere for a quality paint shop.

Pe
Review №36

Good service.

Je
Review №37

My car has been ready since Friday, and here we are at Monday 10:14, the insurance has paid and now therere not sure if my car is ready yet....

Information
8 Photos
37 Comments
4.4 Rating
  • Address:2121 NW 100th St, Des Moines, IA 50325, United States
  • Site:https://www.willisauto.com/willis-collision/?utm_medium=organic&utm_source=gmb&utm_campaign=willis_collision_gmb
  • Phone:+1 855-638-1182
Categories
  • Auto body shop
  • Auto bodywork mechanic
  • Auto glass shop
  • Auto repair shop
  • Auto restoration service
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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