user
Discount Tire
3719 SE 14th St, Des Moines, IA 50320, United States
Appearance
Discount Tire
Comments
Ma
Review №1

Very knowledgeable staff and friendly will get you the best you can afford - whatever your budget. As for me, 4 new all weather tires prior to winter makes me feel safe. Guaranteed servicing wheel balancing etc along with my 4 new tires all for under any price quoted from any other tire suppliers here in Des Moines.Ask for Austin, but they all know their business. Oh yes, under 1.5 hours!

Br
Review №2

The folks here at discount tire are top notch. I got a screw in my tire, and called them to see if they could patch it. Not only did they, they did so in one hour at no cost. I hadnt even bought my tires from them, and they still just helped me out. Absolutely amazing to find just helpful service in a world where every company wants to get your money from you for every service they can. Cant recommend them enough.

Ch
Review №3

Discount tire has never disappointed me ever. The service here is top notch, somehow the corporation has been able to keep good people in place. Mr Kevin H. Zapata was able to assist from start to finish in a pretty quick time. I will continue to get my personal as well as my companys vehicle serviced across the nation. Shout out to Mr Anthony Brown way out in California who got me introduced to Discount brand. Two thumbs 👍up.

St
Review №4

Clean store with a comfortable lobby to wait in. The staff was extremely nice and helpful through the entire experience! And….they gave me a $100 discount I had no idea about! They will be my go to for tires from this point forward! Highly recommend!!!

Na
Review №5

Quick and friendly customer service. I noticed a screw in my tire an hour before they closed on a Friday and they fixed it free of charge!

Do
Review №6

Great place! Wonderful employees! Got my business forward!

ra
Review №7

Always very helpful never had a problem there been going there for almost 2 years now

An
Review №8

Quick and easy. Knowledgeable about the product and didnt try to upsell us.

Te
Review №9

Nice clean store. Friendly staff. Good prices.

Ap
Review №10

Had 2 screws in one of my tires, they patched and plugged them for free. Had a little wait before they got me in despite having an appointment time so wait was a little longer than expected but would definitely recommend

La
Review №11

It was 6:35 p.m. keep in mind they close at 6 we went there needed have the bead broke and they gentleman in the shop said yeah we closed at 6 when we asked what time they close but Id be happy to help u with that Ive got you he said to my husband. Thanks so much he was very appreciative as he would of been working on that most the evening.

Ch
Review №12

Wow! Made an appointment, got me in and out fast! Super friendly service too!! Definitely going to be a returning customer!

Ro
Review №13

Got me in and out quickly and the prices are second to none. Will definitely go back and recommend it to others.

El
Review №14

All of the staff were very friendly! Certain the best customer service I have experienced in a long time, it’s refreshing to encounter kind people that enjoy doing their job. The staff were quick, and got my vehicle in and out in a matter of minutes. Thank you!

Sh
Review №15

Great all around service...fast, efficient and such a friendly crew! I highly recommend this business, and will certainly return when needed. Thanks, Discount Tire!

Jo
Review №16

Stellar Discount Tire location. Would give them 6 stars if I could the manager went out of his way to make sure I was taken care of after a horrible experience at another Discount Tire location who had wasted my whole day.

Os
Review №17

I just walked in trying to get my tire patched and was greeted within a few steps of the doorway. Got checked in and was informed they patch tires for free!! I couldn’t believe it, I thought he was messing with me. Nope! got it fixed no charge. They just made a customer for life! Coming back for rims and tires in the spring!

We
Review №18

I will be getting tire needs met here everytime. The staff are beyond amazing and friendly. Fast and hardworking. Very knowledgeable and helpful with all questions asked. It feels good in this day and age to find people who you can trust. You cannot with many. Discount Tire is one you can trust and go to.

Ni
Review №19

Best place I’ve ever been for tires in Des Moines. Fast, great deal, honest. Thank you guys!

Lu
Review №20

Super good they are so friendly,and so helpful,I love that place,also good price on their tires,one day I will buy them tacos.

Na
Review №21

Great service was in there less hour for new tires.

Go
Review №22

Hello, I had a slow leak in my tire so I called to have it looked at and with no wait I was able to get it right in. These specialist took care of the issue with no cost to me. Very satisfied and plan to use them in the future when it’s time to buy tires.

Ov
Review №23

Boy its going to be a hard one here Im still up in the air on my final review but started out great good service prompt friendly safe ordered my new rims for my work truck I returned to have them but Im going to stop right there on this review and pause my whole end of it because its two parts and well the less part is juicy and its still not done as far as my final review but dont miss out keep looking for my update

BR
Review №24

Was fast, in & out. prize range was great also

Ra
Review №25

Always the best price and service!

Do
Review №26

Amazing place. Professional all the way. Honest and caring people. Prices warranty and most importantly quality and safety, for staff, you yourself, and for anyone who rides with you becomes first.Remember your car rides on tires. Go to and use people, you can trust. You can trust Discount Tires.

Ch
Review №27

I am very pleased with the service I received at Discount Tire. Kevin, the salesman, was really helpful and knowledgable and took the time to help me choose the right tires for my truck. The tires were installed quickly and all of the staff was very professional and courteous. Highly recommend!!

Ma
Review №28

Superior customer service and team work!When I arrived, these guys were overwhelmingly busy. The person helping me didnt get finished checking me in so I waited nearly an hour (again, they were crazy busy!). I was going to reschedule as it was getting close to closing time.Instead, they got me right in, worked together like I havent seen a team work together in a long time, and not one person complained about having to stay late to get the job done!Well done to the team!Thank you!

Bi
Review №29

Always polite very respectable very nice people I highly recommend them I will continue my business with them

Aa
Review №30

I called, they were so friendly and polite. I showed up, no appointment and they had me in and out in under and hour! Best part is, they fixed my tire FOR FREE!!! I highly recommend everyone use Discount Tire on SE 14th. Awesome service! I am a VERY satisfied customer! I will be returning to get 4 brand new tires this fall!

De
Review №31

Great customer service, Fast tire service and overall a great atmosphere. I would recommend to anyone looking to replace their tires. Plus they got free WiFi(I didnt use but I saw it was available.

Pa
Review №32

Service, Service, Service!I have been buying my tires here for the last few years, and the service after the sale has been the best part of the experience. I have a 2006 vehicle with the original aluminum wheels, and when ever there is a large temperature swing, from hot to cold, I would loose about 8psi. So they have had to mount and remount the tires at least twice. Not once have I been changed for the remounting. Not to mention the free water. Remember buy local,

Da
Review №33

They Service the vehicles for Central Iowa Shelter and Services where I am employed. They are very customer friendly there

Ha
Review №34

Kevin at the SE 14th Discount Tire was incredibly helpful with helping me order some new winter tires. He was patient and informative. Really took the time to help me understand my options. Employees like him are the reason I keep choosing that location.

An
Review №35

Quick, efficient, accommodating, thorough. AJ is an excellent manager.Only complaint would be corporate not requiring masks in hottest of hot zones during pandemic. Great service but not service worth risking health and lives for.

Ma
Review №36

Used them years ago on my last car. And the Service was amazing. Cut to today and I needed my tires checked. They checked them all and repaired 2 of them for free. Mind you I didn’t get my current tires from them. They came on my vehicle. Needless to say gonna get new tires there on Saturday.

Je
Review №37

Always have got my car in and fast repairs on tires!

Sa
Review №38

Kindest and most honest gentlemen helped me my tires today. It was fast, I felt safe staying in my car, and there was awesome music playing.Thank you. I will be back for sure.

do
Review №39

Called an made an appointment for 4 new tires mounted. Very courteous staff. Was there less than an hour. I will go back to them again!

Da
Review №40

Very friendly place.All employees were very courteous.We had some loose lug nuts from A tire purchase earlier in the month and went there and they found defective lug nuts and replaced at no charge I would recommend them

fe
Review №41

Great service, super fast and easy process. Great experience as a customer.

De
Review №42

Showed up with no appointment. They didnt try to sell me the most expensive tire. I just needed new tires for a commuter vehicle I use to get to work when I cant ride my motorcycle. Didnt have the tires I had looked at online but they put me into what I believe is a better tire for the same price. Labor to mount and balance is extra but not horrible. I feel it was a fair price. Along with disposal. Everyone was very friendly. They were pretty busy and I was told it would take about an hour and a half to get me done. A half hour after I agreed to the work, they had me pull the car in. About 25 minutes later, I was on the road.

Ga
Review №43

I was greeted with a smile and they immediately took care of my issue. Great customer service.

Ja
Review №44

Service was great. Had tire rotation, pressures were incorrect.

Li
Review №45

This place has great customer service NO JOKE!Id seriously come here, even if the prices were a little higher, for the customer service alone. Speaking of prices, they were unmatched. I called several different tire shops on the Southside before I had my car towed here (I got flat while out running errands) because they had the best deal!My to go Tire Shop 4 ever ever lol!!

Tr
Review №46

No masks, including employees. Try to talk to the mechanic, the front staff dont listen and dont do what I ask them to. 2 stars because the lobby is nice.

Ni
Review №47

Tip these guys. They do everything for free! Awesome group of men.

Mi
Review №48

The first time I went there I asked for a tire rotation they did it and for free had me sold at that point. The second time I went had four tires put on very fast and knowledgeable of what to put on my truck. Great service and their team made me feel like I was a VIP and treated me very good. Awesome job guys Ill be back.

Ma
Review №49

Service just cant be beat at Discount Tire. Give them a try. You wont be disappointed

Al
Review №50

These fellas are A1! Appreciate good shops tunes;) thanks guys!!

SC
Review №51

Great price and customer service.

Ni
Review №52

Knowledgeable, respectful of Covid guidelines and great customer service!

Ja
Review №53

Great service, went over and above what I expected.

Ti
Review №54

Discount Tires is a great place. The group of young people who work at the SE 14th location are great and fast. Thank you guys keep up the great work.

Ge
Review №55

Stopped in to have a bolt removed from one of my tires and to have the hole plugged and patched these guys did a OUTSTANDING job not to mention very polite and professional and an added bonus the fact that flat tires are repaired for free IS GREAT keep up the great work Discount Tire !!

vi
Review №56

Got my tires taken care of but took an hour and a half when I was told 30 min

Be
Review №57

This store is fabulous! I came from Montana to spend time with my daughter, who is enduring unbelievable ALS health issues. While here, I had a slow leak in front tire. Drove to Discount. Assistant Manager, Colton had his team look at it. There was a screw in a spot, making it non repairable. Colton located the specific tire I needed. It would take 5 days to get. They put my spare on the car. Today they called. The tire came early. I drove to Discount and they had the new tire on my vehicle, and the spare put back where it belongs, in less than 10 minutes of arrival.The team at this store is phenomenal to watch. Every one of them never stop working. They enjoy each other, and double check each others work!! Absolutely the BEST tire store ever!!

Jo
Review №58

Awesome place I do all my tire business here great people friendly and fast. Great service they will treat you right!

Le
Review №59

Prices are about the same everywhere else the guys are always helpful and kind.

Do
Review №60

Every visit is great they are very helpful and sweet always take care of my tires and concerns quickly..

Th
Review №61

They are all very nice and I was out in less than an hour. All wore masks and had seats inside socially distanced apart. Had hand sanitizer available.

Jo
Review №62

I went in looking to price tires for my older, commute car. It was close to the end of the day but Colton was willing to help me and actually sold me a set of great tires for my car. They were able to get them on with just moments to spare. Great job.

Ca
Review №63

Called for a quote on tires and was no where given an accurate cost of them installed. Typically when I call for tires I am given the total for all “fees” involved (usually there aren’t any additional). I was quoted $140 per tire on the phone, coming out to a little over $570. The final price was stated to me, or what I thought it was, hence me scheduling to get my tires done. I come in, get tires done thinking said price will be my total, I am told I owe $797. You can about imagine how shocking and frustrating that was. They charged me $20 per tire for installation on top of the tires, a fee to dispose of the old, and $20 per tire for a tire warranty.This is extremely deceptive sales. I spoke to the manager who did end up removing one fee, but still. Make sure the prices you are quoting are finalized prices. Over $220 difference between the cost you told me on the phone and the price after they are installed is wrong.

He
Review №64

This was my first experience with Discount Tire. I had a low tire pressure light come on 2 weeks ago, got the tire filled up and the light went off. It came back on while I was driving and I stopped in without an appointment. There ended up being a nail in the tire. They got me in, patched it up, and I was back out in less than 1.5 hours. All employees were friendly and helpful, as I had my 1 year old son with me I really appreciated that.

Na
Review №65

Anyone who is willing to help me out in an emergency and at a low price I will recommend.

Ra
Review №66

I dont know if theyre cheaper or not, but their service is second to none. I will never but tires anywhere else.

Ma
Review №67

I got a flat repaired there last Winter. They unknowingly tore my tire a bit while fixing it (they usually do the patch job for free btw) and I didnt notice until I got home. I had to drive back quickly with an almost flat tire. The management makes it right, though--they comped me a brand new aaaaalmost same model tire and got me on my way. Trust these guys, but maybe doublecheck the work of their younger mechanics ;)

Qu
Review №68

Staff is amazing they didnt try to up sale me and there fast.

As
Review №69

I drove here after seeing a big nail in my tire, Nick was great with helping me get checked in and looking up a newer version of my tire, waited for a little bit and the crew was really great helping me and answering any questions I had. Definitely will come back for tires for the winter!

Mi
Review №70

Im always going to get my tires here!!

Ju
Review №71

Good service but Tay tell you 45 minutes they take more than two hours

Hb
Review №72

Fast friendly service the guys on se 14th will get you takin care of & back on the road in no time & whats the best free wifi & free tire check & air thanks guys

Ch
Review №73

I had a tire come off the rim, so I took it to Discount Tire where they helped me out, made sure nothing else was wrong with my tire, checked the rest of tires, FOR FREE. They came in clutch just at the right time, thanks!

ch
Review №74

I have been to this shop a few times in the past any they where always great so when I needed 3 new tires I came back to them. Staff is always friendly and the place is always clean. But trying to sneak your extended warranty onto the price of the tires is a great way to make sure I wont be coming back. At almost 20% of the total coat of the tires Ill pass. The worse part is I wouldnt of known I had the warranty and would of never used it if I needed it.

ma
Review №75

I called to price a mount and balance on 4 tires. They told me it was $40 per tire unless I bought the tires from them and then it was only $80 for all 4. What a rip off. Eveyone else I have called its only $80 for all 4 wither I buy the tires there or not. Take your vehicle anywhere but here!!

Bo
Review №76

I really like Discount tire..... But had to go to Big O to get my Spyder front tires mounted and balanced

Ja
Review №77

I had a nail in the wall of my tire and barely made it to the shop. I was anxious as I had to get to work. I was immediately greeted and helped, and they were able to get my car in quickly. Due to the placement of the nail , it was irreparable, however, since I only had 1,000 miles on the tire, and even though I purchased it somewhere else, he called Michelin and advocated for me to get a discount from the purchase of a brand new tire. They didnt have the new tire in stock so they replaced my tire with a new tire until the other tire came in. I was able to go back and have the tire replaced with little wait time. I would highly recommend Discount Tire at this locations. I was very happy and felt well supported at a very stressful time. I will be a loyal customer and have already shared my positive experience with many. Thank you so much!

Re
Review №78

Probably the fastest and team oriented shop ive seen!

Ja
Review №79

My granddaughter had a tire going flat.They offered a used tire because the tread was almost gone. They also checked the other three and resealed them. All at no charge.Thank you. You guys are the best.

Ki
Review №80

I was so happy with my experience at this Discount Tire! I was ready to spend money for four tires to make sure my college daughter had good tread to get her through the winter. Nick looked at the rear tires and told me they still had 80% good tread on them. This saved me a lot of money at a time when I need it. He then asked me what our needs are for tires and went over the selection and recommended a mid-range priced tire when I might have spent more to make sure we had something good. He convinced me this would be perfect for our needs, again saving me money. I had an appointment, and they got me in and out in less than an hour. I cant say how much I appreciated this service!

Co
Review №81

Great fast service and really nice staff!

Ma
Review №82

Ive been taking our 2 vehicles here for the last 6 months or so. Just put winter tires on our 2 vehicles and on my mother-in-laws car.I always do walk-in, which takes a little longer but thats to be expected over an appointment - but the manager Nick and his staff are all super nice and knowledgeable guys who get us taken care of.Ive even sold used winter tires off of a vehicle I no longer own and they offered to ship them to a different Discount Tire store at a super discounted rate so the new buyer can put them on.Thanks to my SE14th Discount Tire - you guys are awesome!

Cr
Review №83

I stopped in on a whim to see if they would rotate my wheels. I expected to pay something, but nope, it was FREE. Not only that, but they checked the air pressure, reset the TPMS, and used a torque wrench on the wheels.This was all unexpected and GREAT! They have earned a first look when I need tires in the future.

Ja
Review №84

Came to get our tire fixed...EXCELLENT service, fast & friendly COLIN was our tech I highly recommend this place THANK YOU discount tires!

Ro
Review №85

I didnot buy.

so
Review №86

The service is great and staff are very friendly and helpful.

Au
Review №87

I took my Honda Accord here due to the valve stem cap being seized on the stem. They were very friendly (greeted us in the parking lot) and ended up replacing the stem free of charge! I need tires later this year and will certainly be using this store/location. It is extremely clean and has plenty of room to wait! I also enjoyed the large windows to view the work being done. Thanks again!

Ti
Review №88

These guys are great. Fix your tire and put on a show. Nice teamwork!

Mi
Review №89

I have been using discount tire for all of my tire needs as long as I can remember. They are always fast, friendly, and professionals. And they never try to sell you something that you do not want, which is always a plus. I Very Highly Recommend.

se
Review №90

Great customer service, friendly attitude and fast

Li
Review №91

Quick service. Friendly and efficient.

Bo
Review №92

I would give them more stars if available. Louis, Danny, Nick and the rest of the crew went above and beyond to accommodate us. I would HIGHLY recommend Discount tire SE 14 to anyone looking to be treated as a customer deserves and given an extremely fair price on top of that. Thanks again gentlemen!Boomer

Gr
Review №93

The staff was friendly and efficient. Louis gave me great options to work within my needs and my budget. I will be back next time I need to purchase new tires or need a rim upgrade.

La
Review №94

Friendly and helpful

Da
Review №95

I only stopped in for a tire rotation. While rotating, they used a wire wheel to clean the surface of the inside of the wheel and rotor where they sit together. The technician finishes and returns my key, uh...and the bill? Nope, they dont charge for rotations. Even though I didnt buy my tires from them. Thats great service.

Mi
Review №96

Fast service and the friendliest staff.

Ti
Review №97

Great service & very speedy.. Showed up a half hour before closing time & they stayed late to finish.. Superior Service!!

Am
Review №98

Very professional fast service. Ordered my tires online and made an appointment. Called and moved my appointment up a day with no problem. Highly recommend.

Ch
Review №99

Excellent service.

Er
Review №100

I cant give 5 stars because I havent driven my car away from the shop yet, however Discount Tire will get a pre-emptive 4 star rating for the following: 1. Insane shop motivation among employees(clearly great morale inspires great production) 2. Ive been waiting since 12:45 P.M.(I was told it would be a 3 hour wait, its been almost 4.5 hours since I arrived) Ive seen people come in that had been in here most likely recently to get work done on their tires and they must have been happy with the service because they came back in somewhat good moods, but for other tire issues. I guess, if I have to wait extra long, I hope I get the same service.

Information
32 Photos
100 Comments
4.7 Rating
  • Address:3719 SE 14th St, Des Moines, IA 50320, United States
  • Site:https://www.discounttire.com/store/ia/des-moines/s/2063?y_source=1_MTU0MTYyODMtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Phone:+1 515-635-6998
Categories
  • Auto body shop
  • Tire shop
  • Auto parts store
  • Auto repair shop
  • Wheel store
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–5PM
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations