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The Mattress Hub Derby, KS
1636 N Rock Rd, Derby, KS 67037, United States
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The Mattress Hub Derby, KS
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Dr
Review №1

Its good to be able to shop local for products. To be able to shop and take it home with you because it is in stock in town. Great employees. Very knowledgeable about his products. Thanks again.

No
Review №2

The sales person was very helpful and knowledgeable. I had not bought a mattress in many years. I had been to another mattress business and did not learn how to decide if I need a extra firm or a mattress with good support I am glad I was able to go in today .

Da
Review №3

Dana was exceptional. She greeted us as we walked in. Asked questions and listened to us to get an idea of what we were looking for. She explained all of the features and benefits of the different types of mattresses and bases. She was not pushy and was patient with us as we made up our minds. She was helpful with the financing and considerate about our privacy. We will definitely shop here again and highly recommend.

Ra
Review №4

The store is clean and the staff were very friendly and helpful. Michael worked with us making us feel very comfortable, not pressured to buy.

Ta
Review №5

Sheryl was awesome! She was super sweet and helped us find the mattress that worked the best for not only our bodies but also our budget!

Cl
Review №6

The wife and I walked in knowing what we dont want. Dana was very helpful and transparent when it came to selecting a new mattress and what we would need to go up a mattress size. Weve walked out of mattress stores because all they wanted to do was push their most expensive models, and redirect us from anything economical. This was not the case with Dana. She showed us the name brand models, and gave us the details, and quickly showed us something cheaper that was close to the same. It was nice to have her walk us through everything. I will recommend anyone I know who is looking for a new mattress to Dana.

Jo
Review №7

The place across the street, that I USED to do business with, didnt want to take money this morning. The lady sales person treated me like I was a bother to her. I guess she didnt realize I was ready to buy a new box spring, oh well her loss.So I called the mattress hub and talked to Dana, and she was super nice and cheerful and ready to answer my questions and she quickly made the sale over the phone, I didnt even have to drive to town. Thankyou Dana I will be doing business with you again.

Za
Review №8

Will buy from this store again. Michael was very knowledgeable about the different types of mattresses and helped me find a mattress that met all of the criteria.

Jo
Review №9

Michael Smith at the Derby location was very helpful in helping me select a twin size mattress and box spring for my grandson. Thanks for all your help.

C.
Review №10

Michael Smith was very knowledgeable about the beds. Answered every question we had. Very easy to work with.

Ja
Review №11

Great service from customer service representative!Would have liked a shorter turnaround time for receiving my order, four plus weeks out... but otherwise good experience...

Ta
Review №12

Very helpful staff & quick process of buying my sons bed! Employees were very helpful in finding the right bed & courteous.

Sc
Review №13

Completely forgot about our delivery! But I called Justin and Zach back and they turned around for me installed my daughters bed quickly! They were professional and courteous and I’m glad there is still people in this world like them because I’m old school and I very much appreciate them Justin and Zach thank you ! You made my daughter’s day ! She’s been waiting very patiently for her bed and you definitely DELIVERED! Thanks again

Sh
Review №14

They are amazing and knowledgeable about their products highly recommend them

Li
Review №15

The manager was very helpful and able to assist me with finding the perfect match of mattress according to my needs and budget. Also loved the military discount and free basic delivery.

Mi
Review №16

Michael was very professional and easy to work with. I’ll definitely be recommending your store off of the experience I had.

ma
Review №17

Excellent customer service. We had a hard time deciding on a mattress and had to come back a couple of times. But every time we came in to ask our hundred questions, they were always friendly and attentive! We love our temper-pedic mattress and adjustable base - it’s been almost 6 months now since we’ve had it. We’re moving to a new house and they also offer moving the mattress and base at an affordable price! I don’t think I would trust movers to take apart the adjustable base. It’s been a great investment so far!

Cl
Review №18

Michael was awesome!!! He showed us many options and explained every mattress perfectly!!! Amazing customer service!

N.
Review №19

I was very pleased with the choices available. Michael was very professional, polite, and helpful as I made my selection of a mattress.

Bo
Review №20

Sherlyl Henry did an awesome job.

Da
Review №21

Quick and easy. Virginias experience and knowledge were evident as she asked just the right questions to help me find just the right solution at a price I can live with. I appreciate her insight and prompt , friendly service. She was a real 10.

Jo
Review №22

My over all experience with the store wasn’t horrible but not the greatest either. I ended up having to wait a lot longer for my bed that I was originally told. I was told it was due to COVID not a huge deal and was half expected. However I did call one time after waiting a month and hearing nothing. The sales lady tired to push me off the phone almost instantly. I said I have been waiting on a bed for a month now and was wanting to get an update. She replied yeah everything is messed up I don’t have an answer sorry. I told her to slow down how could she have no update if she never even asked for my name or sales slip #. She was not happy about that. She then asked for it and almost immediately said oh we were just actually talking to the company about your order this morning we sent an email asking about it. She told me that I should get a call later that week which I never did. However about a week after that I received a call saying it was ready for delivery.If I could rate the store and delivery service separate I would rate the store a 3 for really poor Custer we service. That being said I would rate the delivery and set up a 5/5.Justin West and Ethan were hands down the best delivery and set up crew I have ever seen. They were fast, careful , friendly, and knowledgeable! To top it all off the store messed up my order (honest mistake) when Justin realized it as the crew was leaving he assured me he would make it right and get me the correct item delivered by the end of the night. He followed through and rang my doorbell a few hours later with a big smile on his face! Thanks for being awesome and showing how much you care for your customers!!

Me
Review №23

The salesman was attentive without being pushy from the second we walked in the door. He answered questions and offered suggestions while allowing us to try things out on our own. Will certainly be back for our next mattress!

Ch
Review №24

Knowledgeable in her product. Allowing customer to make a wise decision.

Sh
Review №25

We recently had the opportunity to work with Virginia Gonzales at the Mattress Hub in Derby, Ks. My wife has some major back issues and Virginia was extremely helpful in helping her select the best mattress for her condition. Virginia was very professional and not in the least precocious. We checked several other mattress locations and found the price at the Mattress Hub to be very competitive. We would highly recommend Virginia and purchasing from the Derby Mattress Hub.

Ma
Review №26

Great experience! Reasonable prices, great customer service and quality mattresses! They went above and beyond!

Ju
Review №27

Virginia was great! Very knowledgeable and very personable. Highly recommend.

Cl
Review №28

Great customer service- Virginia helped us out a lot and was very kind! The store itself smelled of cigarette smoke and the pillows didn’t look all that clean- we were given pillow covers and that put my mind at ease. We ended up buying from them.

Re
Review №29

Went in today to just get my son a new twin matresses but ended up getting myself a new bed as well. Virginia was extremely knowledgeable and even stayed after hours to make sure I was comfortable with the decision on my new bed. I would highly recommend Virginia!

Ti
Review №30

This place is awesome! DJ had so much product knowledge. Ultimately it was a great environment to buy in, no pushy salesman trying to force you into what your not looking for. He showed us what we came for but them showed us similar products based on our concerns. We will definitely get all future mattresses from here!!!!!

Li
Review №31

Virginia was helpful. She answered my questions respectfully. She seemed knowledgeable.

Co
Review №32

Virgina was our sales person and she was AMAZING!! Fast and easy and found us the best mattress for us, price and comfort!

Wi
Review №33

Virginia, the store manager, was very friendly and helpful. The mattress that Ive ordered is very comfortable and affordable.

Da
Review №34

Our experience at The Mattress Hub was great. Virginia Gonzalez is friendly and really knew about mattresses. She had us lay on the different types of mattresses and told us to take our time to really see if our body adjust to the bed. In the past we have gotten our beds at furniture stores. No more, now anxietly waiting to get our new bed next week.

Pa
Review №35

A pleasure to do business with

Ja
Review №36

What’s really amazing is the people who work there. Absolutely a fun experience. They have exactly what I want in stock and will be delivered soon and worked within my budget.I will be going back.

Re
Review №37

My mattress just recently went lumpy so my husband and I decided to go mattress shopping! We went to one place first but they just didnt have what we were looking for so we went over to mattress hub in derby... We knew we wanted to shop at a place that was locally owned. DJ was so helpful and extremely knowledgable on every mattress. He helped us find a very nice soft mattress with good back support in our price range and worked out a payment plan so we can get something now and not break the bank!!! Great experience! Thank you Mattress Hub!!

Me
Review №38

Everyone knows shopping for a mattress is no fun. Let me tell you, DJ was amazing. He showed us different types and brands of mattresses. He was more concerned in what was best for us, not him. He answered all of our questions and was a pleasure to work with. Highly recommend them and him. Keep it local! Will recommend them to all my friends.

Si
Review №39

Great customer service with Brian. Awesome prices.... Highly recommend.

Vi
Review №40

Very helpful salesman who had vast knowledge about the various mattresses in the store and was very helpful. Appreciated the no pressure approach! Great selection of mattresses and bases. Our mattress and adjustable base will be delivered soon and we are looking forward to sleeping much better!

Ka
Review №41

Brian, the sales person, was very friendly and informative. I really appreciated his help.

Mi
Review №42

Friendly and fast service. Good pricing and free delivery. 👍🏼

De
Review №43

Justin and Ethan were great. Good job guys!

ja
Review №44

Our experience with DJ as our sales person was awesome. He was very knowledgeable and informative. We encourage shopping local so you know what you are getting and plus there is no comparison with face to face interaction compared to online.

Bi
Review №45

We were so pleased with the help and knowledge we gained on different mattress selections. Dave @ the Derby location made us feel right at home. We will definitely be returning there to buy our sons mattress!

Sa
Review №46

Stopped in the night before Christmas Eve to replace a very old king sized mattress. DJ was fantastic, and very informative. That guy knows mattresses inside and out. Very patient, and no pressure, it was a great experience. This is the only place we go to buy mattresses from, and this was our third mattress from this location. Good people, and a Kansas company.

Ma
Review №47

I had a really good experience at The mattress hub in Derby. Virginia was the salesperson. They have a good selection of beds at all different price levels and I felt very satisfied with my purchase

Ca
Review №48

We came in to buy a pillow top. We purchased a lovely pillow top bed for my son. Great discounts and service. I feel like we got an awesome deal. Staff were kind and attentivel. Weve bought 6 beds from the Mattress Hub in Derby.

Ca
Review №49

Absolutely great! Our sales person Brandon was so helpful and kind. No pushy sales, up front pricing and great quality mattresses. Buying local with great people, so worth it.

Bo
Review №50

Rick was very helpful and informative. I would recommend him to friends and family.

Ka
Review №51

Very helpful and friendly

Ma
Review №52

Our experience was very pleasant. The salesperson was so knowledgeable he made our investment in choosing the right bed for us. We are very satisfied with our new bed and recommend them highly. Mr Mrs Davis of Wichita KS.

St
Review №53

We were very pleased with the service we received from David the store manager. We came in back in February after having a bad experience from a different retailer to just look around and get ideas. David treated us so well and was full of knowledge it brought us back and we purchased a mattress from him. Thank you David for your help and patients while we picked out the right mattress! We are Mattress Hub customers for life!

Be
Review №54

My husband and I stopped by with the intention of buying a new mattress. DJ the store manager there was extremely helpful. He spent over an hour with us showing us the pros and cons of each mattress. He was extremely knowledgable and not pushy at all. We ultimately decided on a Quill mattress and adjustable base. The process was easy and stress free and I will definitely be back to buy my mother-in-law a new mattress in the near future.

Le
Review №55

We knew exactly what we were looking for and DJ helped us find it at a price point we were comfortable with. In and out in forty minutes deserves five stars from us.

Je
Review №56

DJ was very helpful! He gave us 100% of his time and was very informative about every mattress. DJ was also very friendly and patient with us and our toddlers. If it wasnt for all the information and attentiveness he gave us we might not have purchased our mattress from here!

Sh
Review №57

Salesman was very friendly and knowledgeable. Didn’t feel high pressure. Bought a mattress and hope it’s asgoid as the one felt in the store. Does have a 100 day guarantee for comfort and a one-time comfort exchange. I feel confident we will have a mattress that will work well for us.

da
Review №58

Love this local company, where I became convinced that my salesperson cared much more about me than his commission. This was a wonderful experience. My salesperson DJ was super friendly, and very professional!!

Mi
Review №59

We to the Mattress Hub in Derby looking to replace 2 mattresses in our home. Mike made us a deal we couldnt refuse. Free delivery and haul off and a great price for the mattresses. I would highly recommend Mike and DJ at the Mattress Hub in Derby, very easy to work with and we were very happy.

Je
Review №60

Customer Service was OUTSTANDING! I was greeted by a professional not a pushy salesman looking for a sale. He helped me determine what mattress worked best for me and the store had a great selection. Justin then worked with my budget and got me the best deal. No pressure! Delivery the very next day.

Ha
Review №61

Very nice and honest staff. Layout was also nice. I would recommend this place to my friends to get a new mattress. They also offer free delivery!

Gr
Review №62

Virginia was amazingly helpful and is the sole reason why I bought my new Stearns and Foster mattress from The Mattress Hub in Derby, KS. Her customer service and attitude are exceptional and greatly appreciated in modern times when many have never learned the value of service. Thank you Virginia Gonzalez!

Cl
Review №63

I give my experience with the Derby mattress hub a five star rating. Brandon was the rep that we worked with, he was very knowledgeable and able to answer any questions we had in regards to what mattresses we were looking at.

Mi
Review №64

Told me it would be 4-6 weeks before we would get our bed, only told us after taking our money.

Ro
Review №65

Amazing customer care. DJ took his time informing me on different ways to help with my sleeping issues, and finding the bed for me. He is very respectful and knowledgeable!

Ch
Review №66

Super fast process. In and out in less than 30 minutes with excellent customer service and salesmanship!

As
Review №67

DJ was very knowledgeable and honest about the whole process. He was friendly and a jokester making our time shopping enjoyable. We highly recommend this place if you are in the market for a new mattress.

Br
Review №68

DJ was very helpful, not pushy, which is important. Very knowledgeable about his mattresses and simply told us what we needed to know and sold us what we liked.

Jo
Review №69

Ms Gonzales was right on target for what we needed. Cant wait for delivery!

Ma
Review №70

Justin Sallee was awesome to work with. I went to inquire about mattresses and options. He spent time answering all my questions. Went back the next day with my wife & he answered more questions and assisted us with our purchase. Delivery and set up went smoothly. Looking forward to many good nights of sleep. Thanks Justin!

Sy
Review №71

Virginia was very friendly and knowledgeable on helping us pick the perfect mattress!

Te
Review №72

The manager DJ was friendly and helpful.No high pressure sales tactics.The store is clean and the layout made it easy to compare products and price.

Da
Review №73

Our experience at Mattress Hub was excellent! We went in with a specific price range and were pleasantly surprised with the mattress we came away with!

Ca
Review №74

This store has an awesome selection of mattresses. The salespeople are friendly and knowledgeable without being pushy! They genuinely had my budget, wants and sleep needs as there top concern They showed me the mattresses and helped me make the right decision for me. I do and will recommend this store to all of my friends and family. Thank you so much for a great nights sleep!

Ha
Review №75

DJ was very helpful and friendly. It was quick and easy to find a mattress that worked and the prices were reasonable.

Da
Review №76

Absolutely LOVED our salesman, DJ! Sooooo helpful and kind! I highly recommend this store

Da
Review №77

From sales to delivery everything was tops. Thanks Zach, Bear and Brian!

Ro
Review №78

Bought a mattress and foundation about a year ago. It was nice to sleep and wake up without my back hurting. Highly recommend you check them out.

Ha
Review №79

Very Friendly, helpful, knowledgeable, and best of all LOCAL! The Mattress hub in derby made it easy for me to find exactly what I wanted at a great price!

Sa
Review №80

Awesome customer service!!! A++ Justin was very helpful and not pushy at all. He took the time to help us find the right bed. Highly recommend Mattress Hub!!

G
Review №81

Wonderful customer service and great prices! Highly recommend Mattress Hub in Derby!!

Ma
Review №82

My husband and I came in to test certain mattresses and DJ was a great help. Friendly, knowledgeable, and welcoming. Will recommend.

An
Review №83

I recently had a mattress delivered by Ethan and Bear. Not only were they very professional and polite, they went above and beyond to help me set it up. Thank you for all your help!

Je
Review №84

This place is awesome! Great selection of mattresses, and Derrick (the employee who helped us) was very knowledgeable and helpful. Made sure I was happy with the selection and educated me on what fit my sleep style and why. Definitely will be recommending to family and friends!

Ma
Review №85

Great service, great bed. We were very happy with our experience at The Mattress Hub and are very happy with our bed. We got a great deal. Highly recommended!

Ka
Review №86

Great service and helpful information!

Co
Review №87

1st time stopping by at this store. Really nice friendly and helpful employee! Definitely recommend this place

Ya
Review №88

Very knowledgeable of the product. Very pleasant and we didnt feel pressured to buy. Im sure we will be going back to make another purchase.

vi
Review №89

Was not pressured, questions answered. Was let alone till ready to receive help. Satisfied with choice. Choose this location because of proximity to home and they also participate in donations to local charities.

Mi
Review №90

We purchased our new Proadapt Medium mattress from the mattress hub in Derby, Kansas. Our salesman was David Jordan and he was very helpful. You could tell he had been in the business for a long time. We have been sleeping on a water bed for 28+ years and decided it was time to make a change and after some research we decided to give the Posturepedic a try. We are currently waiting on it to be delivered.

Ra
Review №91

The employees are courteous and honest. I have purchased 2 beds from here and will come back when I need a third.

De
Review №92

DJ was an awesome salesman, he wears very knowledgeable and knew the answers to our questions before we even asked! Very polite and very sociable!

An
Review №93

DJ was great. Very knowledgeable and not at all pushy. Would highly recommend The Mattress Hub. Ask for DJ at Derby store.

ca
Review №94

Salesman was knowledgeable and personable. Only problem was I wanted to lay down and go to sleep. L.O.L.

Sa
Review №95

Great prices. Great dervice. DJ was very helpful and friendly.

It
Review №96

DJ the manager at the derby location was very helpful in helping me pick out my bed. I just received it today and I love it I would reccomend derby mattress hub to all my friends

Ki
Review №97

I would give a full 5 stars, but I dont want users to think Im a bit or was paid to give a good review. DJ was knowledgeable when it came to the tempurpedic mattress. I had surgery on my hip last year and the current mattress I have is too hard to lay on. Lower back aches as well. When I went with my mom to try one of the tempurpedic mattresses I was sold. He had explained to me similar things my physical therapist had stated to me in regards to comfort as well as my overall health. Having to hear similar testimonials made me confident that the mattress I purchased was going to help me in the long run.DJ himself is a very kind gentleman who keeps your interest in mind. He wants to ensure you buy the right mattress that will improve your sleep quality. If it can help with your health too, I honestly trust him that he would be able to tell me the pros and cons. I got the best deal you can get with Tempurpedic.This is going to be your number one spot for finding the best mattress. If you speak to DJ, hell make sure youre taken care of.

Ni
Review №98

LOVE my new tempur pedic bed! Found the perfect bed that my husband and I both loved thanks to Aaron! He was so helpful and answered every question we had. Wide selections of beds, and they delivered to our house the very next day. They also set it up for us! Fast delivery and friendly service!

Do
Review №99

Went into the store with the intention of getting a Sealy because that is what we have always used but then found the Sterns and Foster mattresses. They seemed so much better. Even went to another store with higher priced Sealy mattresses and still liked the Sterns and Foster more. Went back to Justin at the Mattress Hub in Derby because his prices were better and felt he was very concerned about our needs and desires. I would highly recommend the Derby Mattress Hub store and Justin (he was great to work with), no matter what your mattress needs might be.

Je
Review №100

Justin was a great sales person! Not pushy and worked to find the best bed and price for us! Would highly recommend!

Information
13 Photos
100 Comments
4.8 Rating
  • Address:1636 N Rock Rd, Derby, KS 67037, United States
  • Site:https://mattresshub.com/
  • Phone:+1 316-440-3414
Categories
  • Mattress store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Payments
  • Debit cards:Yes
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