Pretty disappointed in this place to be honest. Have been in the shop quite a bit since moving to Denver and have spent a good amount of money, between skate and snow gear, and have always been happy. I recently went in to buy my fiance bindings as a Christmas gift and admittedly, I did not double check her boot size first. After she opened them and we realized they were too small, I brought them back. They literally were never even put on a board, so still completely brand new. All I wanted was store credit, so I could get her alternate bindings at a correct size, so I was not even asking for a cash return. They did not allow it. I would love nothing more than to consistently support a small business, especially a skater/snowboarder owned shop, but they have lost my business moving forward.