Poor customer service. I ordered a $200 keg from them a month or so ago over the phone, and called to re-order. The first time I called, I was hung up on, assuming accidentally. I called back and got a hold of someone, and asked to place a special order for a keg. He told me I would have to come in to the store to place an order. I told him I did everything over the phone the last time, without an issue. His response, was Well, we dont have anyone here who can take a keg order.If you dont have anyone who can take a keg order, then why are you telling me to come into the store??? Quite a helpful staff they have, my business is going elsewhere.