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The Hardware Exchange True Value
141 S Sandusky St, Delaware, OH 43015, United States
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The Hardware Exchange True Value
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La
Review №1

Big Box doors are great but this hardware store is one of a kind, 1 of the few remaining small independently owned an interesting hardware stores you will find. The building has historical significance and is unbelievably well built and will be here for another 100 years. Has most of the items that you would need for repairs of a home and small projects. But well worth a visit.

J
Review №2

This place is a true small community business and that’s what makes it great. It’s not as impressive or have a selection of your big box .stores like Home Depot or Lowe’s but this business is homegrown and right smack in the center of Delaware OhioNeeded some lightbulbs for microwave today and I could’ve easily gone to the big box chain store but I wanted to try out this local hardware store and support the local community.It’s not fancy and it is truly a walk into yesterday but it was an experience well worth it and I’m glad to support small-town America business did you

Cy
Review №3

Always great service. Fun, old fashioned hardware store to explore.

Ja
Review №4

Everyone is so friendly... needed a special key copied and they had the blank. They always have great service.

La
Review №5

The best. Helpful and have great options. A Delaware landmark.

Ap
Review №6

They carry items that the big box hardware store doesnt.

Je
Review №7

This great little store puts customers first. They may not have fifty brands of every item, but they know every item in the store and will take the time to teach you about what you are buying so you know how to use it properly. I recently had a knee injury and arrived using a broken walker. A fellow customer carried it into the store for me, I asked for help finding the right screws needed to fix the handles, and they not only found what I needed but also put them in place for me because I didnt have the right thing-a-ma-bob to install them myself. I cant imagine a big boxstore going this far above and beyond. Also, this is far from the first time they have gone far out of their way to help me find the right item or figure out my next step in a project. Once, I was going to buy a very expensive smoke detector to replace mine bc I couldnt get the batteries out. The owner instead helped get the dead battery out, and I left with a replacement battery. If I need something they dont carry, they suggest who might carry it.The Hardware Exchange has earned my loyalty.These people demonstrate pure integrity every time I walk in! Proud to support this local business.

Br
Review №8

Favorite hardware store. Always helpful on everything I need. Thanks.

Ri
Review №9

This place is great! Ive recently been in the area working on a bathroom remodel and this place has lots to offer for not looking like a boxstore it sure has a wide variety of remodeler materials. There is a little mark up, but hey its right on the main drag. Plus the staff are super friendly and there is always somebody to point me in the direction I am needing THANKS

Sk
Review №10

Always the best help in the county.

Ma
Review №11

Came in today, with the idea of a DIY project and the owner, Keith was super friendly and helped me find the parts I needed in matter of minutes. Great experience, definitely will return.

st
Review №12

Very helpful and had exactly what I needed.

Th
Review №13

Always ready to share tips for my projects.

To
Review №14

Nice old fashioned safe store

R
Review №15

Time after time for 24 years my family has received great service! This store has everything one needs relating to common and unique hardware items. The staff is VERY attentive and helpful to all customers. It would be a challenge to find more knowledgeable people and better service.

Da
Review №16

They have literally everything (and even more on other floors of the building). They have a massive selection of obscure bolts, bushings, bearings, and other fittings, plumbing parts and pieces, They are well worth a stop out, often saves running down to the big box stores. Almost always have excellent service. This place is an awesome local resource.

Na
Review №17

Extremely courteous and professional staff who are very knowledgeable. They fixed our window screen to a very high standard after it had fallen out of the window during a storm, and the frame had been bent. We were told we would need a whole new screen at the cost of $50 by a screening company. True Value fixed the broken piece of the frame at a fraction of the cost. Cannot recommend them enough!

Ma
Review №18

This is an old fashioned hardware store filled with interesting things. Unlike many big box stores they do have friendly knowledgeable staff who can answer questions and find what you actually need to do the job. This level of service takes time, so if there is someone ahead of you, relax & be prepared to wait patiently...

Br
Review №19

They are always able to match my paint no matter what. Great customer service!!

Ru
Review №20

Really no reason to go to the big stores. They have everything you need. They are friendly and helpful. They have helped me out so many times over the years. You are in and out with exactly what you need.

Ki
Review №21

Hardware Exchange takes you back to a better time in every way by every measure. You need two stainless steel oval head screws of a certain size and length? Got em. And buy what you need by the piece at a fair price, whatever it is. Not the illusion of economy. Not a bubble pack of five bolts and a compatible bubble pack of three nuts, and then a bubble pack of 6 lock washers. Bulk nails and screws of every useful kind and size, by the nail, by the ounce, by the pound. Grass seed by the scoop. Copper tube or pipe cut to length. Electrical wire, chain, etc. and so forth, by the foot, by the coil. All quality stuff, all American made when mfr. available. Wooden floors, ceiling fans and a knowledgeable, experienced, veteran staff rather than a sales staff. Anything and everything a hardware store should be.Hardware Exchange is a valuable community resource, one of the last standing where once there were many. I go out of my way to come here because the commitment Andy and Keith have shown to doing business the right way deserves my respect and support.

Di
Review №22

The best hometown hardware store you will ever need. So convenient right downtown! I can run down before or after work & even on my lunch break. And the only place I can find my replacement microwave light bulb--today I bought two! Check it out!

Th
Review №23

Great old fashioned hardware store with narrow aisles with stuff jumping out at you from all directions. I love it. They have a very good inventory and the employees are knowledgeable and very eager to help you. I prefer this place over the large chain hardware stores any day!

Jo
Review №24

This place is great! They always have 2-3 familiar faces on the floor that are extremely knowledgeable and always willing to help find what you need. I never spend more than five minutes here, because as soon as you walk in your greeted by someone asking what your looking for and they take you right to it. Oh yeah...and they have ALWAYS had what I needed!

My
Review №25

Very helpful, but my items for my light are to big!

Ch
Review №26

I love this hardware store. Walk in the door and you have help ready and waiting.

D
Review №27

Great hardware store. Tons of stuff and very helpful and friendly clerks. Bets the heck out wandering around one of those big box stores!

Ti
Review №28

Unless you have all day to wait for customer service, dont bother. I live in Delaware, so unfortunately Ive went to this place a few times, always the same thing. No one wants to help you. Most recently I went in today to have a single key made. I was told someone would be with me when they were finished with customers and left at the counter for 10 minutes. I just walked out. Which the girl at the counter seemed totally indifferent to. NEVER AGAIN.*Like many business owners in the Downtown Delaware area, this place has every family member, local church member, and best drinking buddies writing bogus reviews for them. Beware the glowing reviews using the same buzzwords over and over again! Seriously, do you people write scripts for these fake reviews?

Ti
Review №29

Great old style personal store

Ja
Review №30

Amazing selection. Awesome people.

E
Review №31

Always helpful! Great people. They have a little bit of everything that you need in a pinch. Give them the business over the big box guys whenever we can.

je
Review №32

Great place for all your hardware needs. Best part is good old customer service. Blows the big boys away.

Mi
Review №33

Perfect old style hardware store. People know just about EVERYTHING. They have it if its in your house... or know where to get it. Love this place dearly!

Cl
Review №34

Great local place. Everyone is very friendly and helpful. They greet you when you enter and ask what you are looking for. Then they show you where it is.

St
Review №35

Down to earth folks , with good service!!

Di
Review №36

The greatest Hardware Store Round. Family owned Business and customer service is perfect! Highly recommend Hardware Exchange.

Do
Review №37

They almost have the part(s) Im looking for, and the people that work there are helpful and knowledgeable.

Ju
Review №38

Really neat old building super nice people and knowledgeable they have pretty much anything you need in the hardware world

Ad
Review №39

All the employees are very helpful, most have been there for a long time the are very knowledgeable on their products and where everything is located..

Mi
Review №40

Family owned, local hardware store with a wide selection of products and services. Their staff is courteous, knowledgeable and guide me in the right direction no matter if Im looking for paint, tools, plumbing, electrical, lawn and garden to screen repair. They carry more items thank I thought and I appreciate their high level of customer service!

Co
Review №41

We arrived late to pick up an order, but the staff waited ten minutes past closing to help us out. They not only waited but were extremely helpful and polite! Thank you so much for your assistance and courtesy. Above and beyond!

La
Review №42

Everyone is always so helpful. They have such a wide variety of items, they almost always have what I need.

JL
Review №43

Very friendly staff and they are very helpful. My dad loved this place, too.

Ch
Review №44

The Hardware Exchange always has what I am looking for! A lot of hard to find peices, especially in the upper levels! Great, friendly service too!

Ma
Review №45

Step back in time! Shelves packed with all the things you need to maintain and old home. As far from a big box store as you can get.

Ra
Review №46

Great place to find that hardware need and not have to walk a mile in the store to do so.

Ja
Review №47

Great place, good service, helpful people, good prices. Highly recommend.

Mi
Review №48

This place has a selection like no other. Awesome! Old school hardware store.

Bo
Review №49

One stop very helpful

Ma
Review №50

Great place! They have everything youd need.

Ch
Review №51

This aint Lowes - its better! One of the few small non-big box hardware stores.

Ke
Review №52

The best and oldest hardware in Delaware. Stop in for that part or hardware you need!

Jo
Review №53

A very good hardware store nice helpful people

Jo
Review №54

They are very knowledgeable and have quite an assortment of parts and services. You can buy 1 bolt, if you want.

Ch
Review №55

These guys really know their stuff

He
Review №56

I love Hardware Exchange! Always very helpful and knowledgeable

Ro
Review №57

Perfect hometown hardware store!

De
Review №58

Very knowledgeable staff and a wide range of inventory.

Ka
Review №59

Great serviceAmazing inventorySuper people

la
Review №60

Great hardware store they have had everything I have look for at a hardware store

Ri
Review №61

Great place, almost always have what you need.

Ch
Review №62

Neat place full of everything from grandpas garage.

Ed
Review №63

Great wouldnt go anywhere else

da
Review №64

Good old fashion hardware store.

Je
Review №65

The Best for all Hardware

FR
Review №66

Had just what we needed.

Na
Review №67

Best hardware store in Delaware!!!!

Do
Review №68

Convenient and always knowledgeable.

Ro
Review №69

This is a Friendly place and whatever you need, they are THE Most likely to have it IN Stock...!

Jo
Review №70

Very helpful and courteous, as always!

G
Review №71

Always satisfied with the service and knowledge

Li
Review №72

Helpful and friendly staff.

Je
Review №73

They have nearly anything you might want.

De
Review №74

Very helpful and friendly

Gr
Review №75

Great customer service

An
Review №76

Best Hardware store in Ohio

Sc
Review №77

Iconic

Ho
Review №78

Yep

Information
37 Photos
78 Comments
4.8 Rating
  • Address:141 S Sandusky St, Delaware, OH 43015, United States
  • Site:https://www.hardwarestoredelawareoh.com/
  • Phone:+1 740-363-1301
Categories
  • Electrical supply store
  • Hardware store
  • Paint store
  • Plumbing supply store
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–5PM
  • Thursday:10AM–4PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:7:30AM–6PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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