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Goodyear Auto Service
1700 Veterans Blvd, Del Rio, TX 78840, United States
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Goodyear Auto Service
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So
Review №1

I went in there today and the three women were especially on their bitter full of contempt attitude. The shortest one with curly hair on top even glared at me and muttered what did you say? with a snarl. And yes... I do go out of my way to complain when the customer services is horribly bad. Can we not be treated that way when we attempt to conduct business?

Je
Review №2

Great place to get your car serviced.

Co
Review №3

Diana and the whole team were awesome to work with to get our new all terrain tires. Excited to go off roading in Devils River now!

ka
Review №4

They took good care of our RV tire... Pretty quick too

mu
Review №5

The only place to go for a top notch lube job. Personal handy service 👌!

Hi
Review №6

The best place to get help.And advise about my car .Thank you LADIES for the help.

He
Review №7

No point in making an appointment for an alignment. They go off a first come first serve basis. The work and service was fantastic though.

Ja
Review №8

I had to get all my brake pads and rotors done. They inspected them for free and even gave me a discount! The whole process took 3 hours and the men there were helpful and gave me their honest advice.

Br
Review №9

I purchaced 6 tires from Goodyear in March 2016 for my motorhome. I had a slow leak on one of the inside duels ( three years later). I took it in and they found that the valve stem was damaged. They changed out the valve stem for no charge. I was in and out in about 30 minutes. Great service!

Ma
Review №10

Very friendly and helpful. Not my first visit, and Ive always had such good service that I take all of my vehicles there for tire rotation, oil changes in general maintenance.

Ke
Review №11

My car went in for a routine oil change/inspection. They said my car was all good to go but I ended up having a few warning lights come on immediately after pulling out of the lot. Management sheepishly denied that they did anything wrong when I returned to find out. Once I had paid they were not interested in helping any further. I have other friends who have reported similar experiences of poor customer service. This is the first Goodyear shop where I have had a poor experience. I would recommend taking your car to the dealer (Hyundai and Ford are great) instead of coming here.

Ch
Review №12

Utilized their services twice in 1 week receiving outstanding customer service and a thorough repair of my vehicle. Highly recommend!

se
Review №13

Last month I had a screw removed from my cars tire. A few weeks after the service was completed while cleaning my cars wheels I noticed that there was some damage done to the rim of the tire that had the screw removed. Based on the location of the damage it was quite clear that it was as a result of mounting or dismounting the tire. I brought the car back to the stop and spoke to them about the damage. I was told that since the tire repair was done weeks ago that they were not liable for the damages. I probably should have done a more thorough inspection of the wheel following the repair, but I took my car to Goodyear because I expected a level of quality that comes with the brand, but it appears that is not the case. From now on I will be taking my car to dealership.

Gi
Review №14

I wonder why they called it goodyear

Ma
Review №15

High prices.

So
Review №16

This is by far the worst customer service I have ever received. The person at the front desk was incredibly rude and disrespectful. Unacceptable attitude.

Da
Review №17

To expensive

Sa
Review №18

Took quality time to do the job right at a good price.

Ma
Review №19

Went in to get a flat repair at 5 pm. The ladys behind the counter told me there was a vehicle ahead of me and it would be a 45 minutes before they got to it. I said thats fine Ill wait. She then said it was an oil change and she wasnt sure if they would be taking any more work orders after that because it is an oil chnage. Having experience working at lube shops like this i knew it should only take 15-20 minutes for a oil change. Then the other lady pipes in and says it takes so long because they have to check all the filters. Well as far as i know most vehicles have 4 filters and it takes five minutes to check them xause i doubt theyre going to drop the transmission pan annd check that filter because thats a whole different work order. The oil filter would be changed with the oil change so... not getting why it would take so long to check all of them. Then she throws in oh yeah its also a tire rotation yeah okay. Needless to say if you dont want my buisness Ill happily go somewhere the do and will probably do it cheaper.

Lu
Review №20

Very nice pleace

Ri
Review №21

Fantastic service, good price

Jo
Review №22

Good got answers and given options.

Ja
Review №23

Not super communicative but they sold us a pair of replacement tires and installed them while we ate breakfast nearby. They even discounted the price a little.

Va
Review №24

Very helpful, informative staff.

Ma
Review №25

Great service

Al
Review №26

Grear service

An
Review №27

Buy your tires and there are the same ones installed

Mi
Review №28

Unfriendly service. Fast

Information
6 Photos
28 Comments
4.1 Rating
  • Address:1700 Veterans Blvd, Del Rio, TX 78840, United States
  • Site:https://www.goodyearautoservice.com/en-US/shop/TX/Del-Rio/000904736-78840-3345
  • Phone:+1 830-775-7487
Categories
  • Tire shop
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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