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STS Tire
1070 Long Island Ave, Deer Park, NY 11729, United States
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STS Tire
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Er
Review №1

Came for a valve fix, frank and the team and very knowledgeable and honest people. Will definitely be coming back for my car issues & they are open late which is a bonus. Went somewhere else where they wanted to charge me a crazy amount, STS was fair and did not try to steal my money. Will definitely recommend others Im extremely satisfied with my service.

Jo
Review №2

Neil and Frank do an amazing job at this shop. Extremely professional employees are all you’ll find here at STS. Quality service, parts and attitude. They go above and beyond to help you out and are the only shop i trust for my tire needs.

Sa
Review №3

Great staff always treated like family every time I come in. Really appreciate how staff members always goes above and beyond. Car is always done before the expected wait time and to be honest you can tell they genuinely care about their clients. I trust them completely with my vehicle. Thank you for the best service !

Fa
Review №4

I went to get my cars alignment done. They checked it and told me it didn’t need alignment as everything checked out fine. They were really honest and didn’t charge me anything. I would totally recommend it.

Fr
Review №5

Came here for an oil change and was in and out! Frank and Neal were super helpful with not only getting my oil changed but also checking out my brakes. Definitely will be coming back! Thanks again, guys :)

Si
Review №6

Great place and very Trust worthy workers.. Thank you Neil and your crew for your services and attention to details.

Na
Review №7

I have to say I am very impressed with there service. An incident occurred to my vehicle not on STS part, but the manager Mr. Neil is a stand up guy and a man of his word. He went over and beyond and got everything rectified immediately. My husband and I really appreciated his level of professional and trustworthiness. In the end we left as happy customers and would definitely recommend STS Deer Park to family and friends.

El
Review №8

STS was fantastic. Stopped in last minute after a family member recommended for a low tire and they had me in and out in 40 minutes after removing a nail and plugging my tire! Customer service was great and could not have been more reasonable on price!!

Lo
Review №9

I went to STS tire this morning and I was very impressed on how friendly and honest they are. I highly recommend them and will consider them my go to place from now on.

Br
Review №10

Neil at STS Tire is awesome it was a pleasure doing business with him. I went there after a long day and he had us in and out very quickly. Great customer service. Thank you Neil

Be
Review №11

Love these guys always professional and efficient! Neal is a great manager Always informative and sets a realistic expectation. Nothing but great things to say about STS in deer park!

Mi
Review №12

Honest dependable reliable the BEST! I bring all my vehicles here! And I tell everyone I know NEAL and his crew are awesome and I’m not going anywhere else. I drive from St. James bc I know its gonna be fair deal!

Ma
Review №13

Neil and his staff are customer oriented, accommodating and caring. I’ve been a customer at this location for as far back as I. can remember and would not go anywhere else. Honest mechanics are hard to find and honest store managers even harder. They have both here. No reason to look any further.

Pa
Review №14

I had no appointment. Very accommodating. Was in and out timely for the service I had done. Manager was very polite and professional.

Am
Review №15

Service was fast and people there were really friendly. Frank was extremely helpful in addressing any issues I was having with my car and making sure I was good to go!

Mi
Review №16

Great work at this shop got my inspection done in a great time frame been going to them for years. very honest and always a fair price

Mi
Review №17

As a woman, I always feel like I am being taken advantage of. Not only do I always feel this way in the shops i have gone previous,, but just before i cane here i felt this way at a competitor and left there.. Then I met neal and to my amaze, he was personable, polite, genuine and straight forward. I felt at ease!!! This was a first for me anywhere that I have taken my vehicle. I will return here for all my future services. Kudos to your company for employing such an amazing individual.

Pa
Review №18

Great service! Called and was able to bring my car in 20 minutes and tire was fixed in half an hour. Neal and his team were professional, friendly and fair. Even joked with me and said, You thought you had to buy a new tire? We laughed. Thank God for honest business people. Highly recommend.

Ri
Review №19

Ive been using this location for 6 years. I definitely wont be going anywhere else. 8 cars and never a bad experience. Thank you for making every visit easy.I recommend this location to all my friends. Sts deer park.. .... I consider a friend.

De
Review №20

I just wanted to take a moment to warn anyone who might be thinking of going to the STS Tire on Long Island Avenue in Deer Park to avoid this garage at all costs. I brought them my Ford Mustang in amazing condition to have four new tires mounted and their mechanics caused damage to all four wheels, with lots of scratching and paint loss and general damage to the rims, which up till then had been in exceptional condition, just like the rest of the car. I promptly brought all this to the attention of both corporate and the local manager, and after chasing them down for nearly two weeks and providing multiple documentary photos of the damage, they brushed me off with snide double-talk, denying any responsibility for the hundreds of dollars of damage their incompetent mechanics caused.They dont know what they are doing, are extremely sloppy and dishonest. They WILL damage your car and then deny that they did it, and refuse to pay to fix it. Just look at what they did to the rims of my car just to mount some new tires! Avoid them.

El
Review №21

I was happily surprised to have everything done so quickly! As a woman it can feel scary going into a place like this. However I immediately felt comfortable speaking with the manager, Neal, while I waited. I will definitely go back to this STS to have other work done on my car. He explained things in a way I understood which was very different than experiences I’ve had in other stores. Five stars well earned!

Br
Review №22

I have purchased tires multiple times from, and had a 4 wheel alignment done at STS Tire in Deer Park. The manager Neal took the time to explain what the differences were between the tires I was considering purchasing and helped me select the best ones for my vehicle. His team also got the alignment correct, after I had been to 2 other shops that couldn’t get it right. I have referred my friends to see Neal when looking for tires and auto repairs. They all thanked me for recommending Neal, and said their experience with him and his team was great!

gr
Review №23

Neil Levine and his crew were great! Work was fast and professional

Yu
Review №24

My sister recommended this place to me a few years ago and ever since I went to them and I wouldnt go anywhere else. Not only are the guys super helpful but they take the time to explain certain things when I don’t understand what’s going on with my car. The store manager Neal along with his amazing group of guys he works with take the time to actually get to know each customer individually and their needs. I would highly recommend this place!! They will help you in anyway, shape or form they can ! They are fast efficient and honest!

Be
Review №25

I would always go for any small or major problems and always be treated like family. I was never over priced if anything underpriced. They check everything not only what you asked or what the major problem was they will find other things and let you know to keep your car in its best driving condition. The best thing I can say is I am a big car guy and they treat my baby like the baby she is. Would recommend 1000 percent. Everyone there is amazing from Neil O’Neil Patrick Lamar the assistant manager as well been going for years now and will never stop great people.

Mi
Review №26

Neal and his team are honest, hard working professionals. I utilize them for my personal and business vehicles. Every experience was nothing short of courteous and professional. I highly recommend their services!

Gi
Review №27

Very great place to come and get fast easy service! The manager is very easy going and will work with you and will do anything to get your car back to you in the quickest time! Recommended place to go all the time!

Ni
Review №28

I went to STS IN DEER PARK over the weekend to get a set of tires put on. Neil the manager was a great help and had them put on as quickly as possible. I was in and out very professional and a great crew Neil has 100% recommend!!

Li
Review №29

STS Deer Park has such impeccable customer service! I went to get my car maintenanced and I was greeted by Neal who was so wonderful! He listened to my concerns regarding my vehicle, kindly serviced me and my requests and got everything done in a exceptionally timely manner. Neal and his staff are honestly amazing and I will be taking my car here from now on!!! Such an excellent shop!

Br
Review №30

Incredibly friendly and knowledgeable staff. Super efficient and clean. They had my truck ready with a fresh set of tires and ready to hit the road in no time. Highly recommend this shop without hesitation. Will be highly recommending friends and family!

Je
Review №31

Working with Neal and Frank is a professional experience. Its like having a mechanic in the family who you trust. Their auto knowledge is wonderful. They easily make you feel comfortable in what they have found to be wrong with your car and how they can fix it and your cost(s). Recent repair was lower than the quote ... thats nice!Recently, I went to STS on a Friday afternoon expecting to leave my car overnight for an early Saturday repair. My wife was waiting in her car to take me home. My dealership recommended a repair for appx $200. STS quoted me appx $100 over the phone. I asked Frank what the repair involved and what I should expect as an outcome of the repair. He honestly told me that he wasn’t knowledgeable enough to answer my question. So he called James, the mechanic. OMG!! James told me that I didn’t need any repair at all and that dealerships routinely tell customers that the type of repair I was being recommended was necessary. It wasn’t at all. So because of James’ honesty, I was able to go home without spending a dime and feeling more confident that STS is a great place to go to. Thank you Neal for hiring Frank and James to your team. You guys make auto repairs comfortable.

Ni
Review №32

This location is very clean. The employees are awesome and polite. The management is straight forward and dont try to sell you things you dont need. I will keep going here just from my few experiences with this crew.

Ji
Review №33

I have used STS tire on multiple occasions for a number of reasons. They have always been fair, reasonably priced, friendly, honest and helpful. The staff is fast and courteous. Their manager Neal always comes out to make sure are fully satisfied with the job presented at the end. He runs a great shop with guys that know their stuff! Thanks for always being great! Well done!!

Ja
Review №34

Neal and the crew are fantastic. They treated me right , always honest and upfront. My car has driven the best it has in years.

el
Review №35

I bring all my cars here. Neal and his staff are awesome. Very honest, fair, and personable. They take the time to explain any issues and how you should move forward with them. Highly recommend!

He
Review №36

I took my car here for an oil change and inspection. Neal and Frank were friendly and helpful, and provided quick service, as I was on short time. It is nice to find a place that provides quality service by honest people who arent just trying to push unnecessary extras. 10/10 recommended

Ch
Review №37

I have been using STS Tire in Deer Park for years. Wouldn’t go anywhere else. Extremely knowledgeable and patient with me. They explain everything in detail so I know the different choices I have. Neal is amazing and is always up to date on everything. My dad has also been coming here for years now and will not go anywhere else.

Ne
Review №38

I am glad Neal remembered my visit last year, I explained my dealings with a store on Rte 110, he said to keep me as a satisfied customer and prove that customer satisfaction is his goal, the next oil change would be on him, 6 months later, I called him, he remembered me said Saturday bring the car in Ill take care of you as promised. Kudos to Neal & STS / Mavis for keeping their word & their Customer Service

Pa
Review №39

Neil is very professional and always helpful when I bring my car in for service. All the employees are hard workers and I feel have done the best with my car.

J
Review №40

Ive been coming to this STS location for years. Neal is a great manager and takes care of his customers. He and his crew are straightforward and honest about what work you need done.

gu
Review №41

Highly recommend this place. Staff is amazing and service is quick. Never any issue coming here

A
Review №42

If you want five star service, check out STS. When you get there, ask for ONeil. Hes professional and knows his way around the car. Great mechanic.

Ro
Review №43

I’ve been a long time customer of this location the quality of the service is excellent. Neil the manager is honest and reliable he really looks out for the customer. I recommend this shop to everyone.

Ro
Review №44

Went into STS for a tire change and Neil was so helpful and a pleasure to be around would def recommend going to see him for a tire change 10/10 service

co
Review №45

I have been going to this shop for years. I drive from Ronkonkoma just bc the guys and service are top notch. Never have a problem, and will continue to use this shop.Neal is always willing to help anyone, and does his best to give you the best deal possible. He even offers to buy his customers drinks from the local 7-11 when they have extended wait times for service. NOBODY else around does that. Thats 5-star, top-notch customer service. Makes you feel like family.

Ch
Review №46

Highly recommend ! Neil, the manager was so helpful and very friendly. When we arrived we were taken care of right away and the service was quick! Overall great experience!

He
Review №47

Super fast and friendly, would definitely return. Frank was super helpful! Thanks again,

An
Review №48

Got my NYS Inpection and oil change done here. The mechanic Neil noticed I had a slow leak in one of my tires... Two nails later ..😳 ...🤗 great service!

Jo
Review №49

Great job servicing my vehicle. Will definitely return everytime i need maintenance!!

Ni
Review №50

Frank and Neal were amazing! So fast and easy. I was able to wait a short time without an appointment.

Mi
Review №51

Taken on time. Great service. Amazing prices. Thank you!

Kr
Review №52

Incredible place, efficient staff, always accommodating. Neal is one of the best managers Ive ever had to deal with. Makes dropping your car off for service, extremely easy. Highly recommend, 100%!

Ni
Review №53

The guy who runs the place Neil is an awesome dude who always takes care of me anytime I’m there, I have brought 2 of my personal cars, my girlfriends car and a buddy of mine brought his car and never a single hiccup! Always professional and informative! Sends pictures and explain what needs work and why which is a huge part of running a repair business so I highly recommend if you need tires or repairs involving tires go here and see Neil!

An
Review №54

They are so hopefully over at this StS. Friendly courtesy and know how to talk to their customers. Was a painless experience. Nothing complicated everything was straightforward. Please continue to support this business.

Wi
Review №55

Went there for an oil change and the managers Frank and Neal were excellent. Even kept me entertained while I was waiting for my car. Was my first time there and now I will always go to this location.

Mi
Review №56

Went in for an oil change and the service was quick and excellent. Managers inside were very helpful and answered all my questions. Will be going back again and again.

fr
Review №57

Made an appointment the day before. Waited 3 hours to mount and balance ONE wheel. brought the rim back home and noticed 4 gauges colored over by sharpie. these gauges were from the mounting machine. so sad. brand new rim now looks like it was used.

Da
Review №58

Great shop, with great people. Fair honest and reliable

A
Review №59

I got my brakes done and a oil change last weekend and Neil the manager had it done right away no waiting at all. Very nice guy

Da
Review №60

Stan was the most efficient worker here. The whole staff was extremely nice. And they look for the most cost efficient way to take care of you and your car! 10/10 recommend

MM
Review №61

Excellent service! Great staff. Very honest and does not recommend unneeded work!

Al
Review №62

I have always had excellent customer service at this location.They get me out of there quick and do an outstanding job!Numerous shout outs and accolades to the management and crew members for locking everything down in a skillful and courteous manner!

ja
Review №63

I have had 3 of my cars serviced with this store, going back to my 1994 nissan sentra. And I have never been disappointed. I live in Nassau county and I drive to this shop when I need service. It’s worth the trip.

Jo
Review №64

Awesome Service Kyle is Friendly and HelpFul

Ca
Review №65

Neal is the best. He is always honest and fair. As a single mom during a pandemic, he and his staff have been super diligent and efficient. I will be back!

Ni
Review №66

Neal was amazing !!!! Very professional he took me in immediately. 100% would recommend !

Ji
Review №67

Best experience. ever had. Great friendly honest service

Ro
Review №68

Had 4 tires and an alignment done on my car and Neil explained everything and took less then 2 hours. Excellent service.

An
Review №69

Needed new tires for my GMC 3500 and knew what tires I wanted. I called them, they gave me a great price. Scheduled to install. they got me in and out.

To
Review №70

Very quick this morning. Very friendly

Mi
Review №71

Excellant

Ke
Review №72

Neal runs a tight ship. A truly honest shop with an exceptional and personable crew. Kyle, Tré and the rest of the guys are welcoming, professional, courteous, polite and highly-skilled. No price-gouging, no nasty attitudes. Respect.

Da
Review №73

Helpful to their highest potential.. Wow I am impressed how helpful and caring they were with my daughters car tire issue. The office staff and Neal, the manager, are very friendly and accommodating to your needs. They took the time to explain and gave her options that will fit her budget. Very honest people. Love it here. Will come back to them anytime I have a tire issue.

Da
Review №74

Staff was knowledgeable and helpful. Helped me choose between multiple options until I found what worked for me. Ask for Frankish

Jo
Review №75

Courteous and professional. Kyle was helpful and the team performed my oil change and inspection in under an hour. COVID-19 safety enforced as well.

ge
Review №76

Great experience. The staff is great.

Te
Review №77

Very professional, courteous,kind and most of all HONEST. Highly recommend.

Mi
Review №78

Always a good experience! The place is clean and the manager, Neal, is very personable!

Ma
Review №79

Very nice 👍 service. reception staff is very humble and helpful. I would definitely recommend to others.

Ad
Review №80

I have used this STS for a very long time. I am very satisfied. Are they perfect? No, there have been a few issues through out the many years, but generally everything gets straightened out and taken care in a reasonable and fair manner. I have recommended this STS to others and have a few friends who use them now as well.

Ri
Review №81

I just had my first experience with STS tire in deer park I was helped by an extremely wonderful and helpful man named neil. I was unfortunately stuck with a flat in my spare and desperately looking for a tire after two failed attempts at mavis and another local tire shop I reached at and they had 16 in stock, all prices and grades. Neil explained all of my options to me and helped me decide on the right one for me. When I made it there he was already working on everything for me and immediately got me in to the Bay to install the tire. (My last experience somewhere else I waited 2 hours and the man rolled the tire out to me not willing to put it on). They at STS are now HIGHLY RECOMMENDED by me and I will travel from kings park to come here!!! Thank you.

Fa
Review №82

RUN AWAY FROM THIS STORE - THEY WILL NOT ENTERTAIN MANUFACTURER WARRANTY ON TIRESI bought 4 tires from them Continent LX Cross contact Sport 275/45R20, they charged by $320 for each tire (online prices are $250-$285 though). Total bill of $1674. Two months after purchase i had damage to tire which was not serviceable so i reached them out telling them that its covered under Continental limited warranty, their website expressly says If your tires become unserviceable within the first 12 months, we’ll replace them for free.+. They refuse to assist with the Continental tire manufacturer warranty (which is FREE on any any Continental Tire Purchase from any where) and told me they are not authorized dealer and i did not buy a separate warranty from them (WHY ON EARTH WILL I PAY THEM FOR WARRANTY WHICH IS FREE ON ANY ANY CONTINENTAL TIRE PURCHASE BY MANUFACTURER???).I had to call them multiple times, i had Continental Tires representatives on call telling them that this is covered in FREE Warranty by manufacturer, they should replace the tire and get the Credit from Continental. But the person did not listing, kept arguing and being rude with Representative from Continental and then hung up the phone. They will JUST NOT LISTEN TO YOU, they didnt even bother to check / ask anyone else. Just bang the phone down.The Continental tire representative in courtesy called another nearby location (just a local shop who sells continental tires) who were happy to service me for FREE because its under warranty (Despite i did not purchase from that location) and continental will give them credits.Runaway from these unauthorized dealers who wouldnt even stand behind a manufacturer warranty and over price you on a tire and then try to sell you their own warranty.

Ni
Review №83

Wonderful service, quality work even a little short handed today. Honest with me, cost less then i was quoted. Very professional, ill be back next week with my other vehicle. Nice not having unwanted surprises with your bill.

Ch
Review №84

*****UPDATE****HAPPY HAPPY JOY!!NEAL.AND.ROB HAVE MOVED TO THE MAVIS ON COMMACK ROAD DEER PARKA wonderful place to take your car honest reliable. I own 6 cars ranging from 1981 to 2017 they are knowledgeable in all my vehicles and honest about the work I am never worried that theyre going to sell me something I dont need. which is hard to come by at any mechanic shop the staff is amazing and as long as I have been going there the staff is not changed which is a wonderful attribute to any business

Lo
Review №85

Definitely 5 Stars because the service I received was amazing! Definitely a big thank you to Rob for all the help he gave me. Highly recommended this place of business.

mo
Review №86

Good price excellent service

Ke
Review №87

Great service. Helpful workers

Ma
Review №88

Went in for an oil change. Wait was short. Rob and Neil were super nice . My appointment was quick and sufficient. Highly recommended

Va
Review №89

One year later and I continue to come to this location. Neal and his team are 100%. They take care of my car and keep me updated on what is going on throughout the entire process. I will continue to come to this location and I highly recommend it if youve never been!_______I had given up hope after receiving nightmarish service in Shirley but this Deer Park location performed phenomenally and restored my faith in the name. From the manager to the front desk to the technician, all were pleasant and welcoming. They listened to and repeated back my concerns and took great care of my car. I will definitely return for future servicing!

Ti
Review №90

Stan Larrieux is a Top-notch asst. manager, Joe is an incredible regional training Mgs. STS just did an OUTSTANDING job on my Nieces Hyundai, all of the employees from the top down made me feel very at home and I felt like I was not being taken for a ride, its very hard to find a place like this. Ite a one in a million shot, STS just gained a customer for life.

ri
Review №91

Great people who want to help you. Unbeatable pricing with knowledgeable technicians.

Ed
Review №92

Neil and the guys at STS have been taking care of my family since I moved to the area in 2005. They always get the job done right and fast. They never steer me wrong! Ok, I couldnt help the pun. Seriously, I dont go anywhere else

Je
Review №93

Great service!

Fr
Review №94

I had a flat tire but I had my own tools and a donut to go on the car till I got home turns out I couldnt get flat tire off the car so I drove slowly 2 STS Tire here in Deer Park New York told them my situation 2 store manager John he said we will take your tire off your car for you no charge I thought that was exceptional so I gave their mechanic a $10 tip anyway I truly appreciated their help.👍

Re
Review №95

Went in for and inspection. The bald guy with a goatee and glasses in the front had me waiting 15mins while he was on the phone complaining about another customer savior how he gave the best price and no one could do better. He went on and on for 15 mins. I had to interrupt his conversation for him to acknowledge me. Plenty of better places to go in the area.

St
Review №96

Love going here...rob helps out the best he can with the best advice ever... mechanics at the shop are really nice and helpful too...great experience ever...customer service is excellent!!!

Sa
Review №97

I couldnt be happier with the service and pricing I received (Neal went above & beyond). Thank you very much Neal and team !!!

Ra
Review №98

Excellent Service both service writer and mechanic.Would def go back for vehicle maitenece.Manager Neal is a great guy and personable

Ma
Review №99

Great place awesome staff!

Ro
Review №100

Recommended service for lug nuts when I came in for a axel problem changed the lugs but never did the axel when the job called for a hour and a half labor I was there for 3 hrs and when i left the same wheel with the lug nut he replaced Is now missing two lug nuts and stems and the other three are still lose with the tire hanging on by a thread I went to the closes mavis and the cannot help me as I need to go to the same sts location but there all the same company this is bs

Information
9 Photos
100 Comments
4.6 Rating
  • Address:1070 Long Island Ave, Deer Park, NY 11729, United States
  • Site:https://www.mavistire.com/locations/deer-park-li-ave-ny.asp?utm_source=yext&utm_medium=local&utm_campaign=local
  • Phone:+1 631-408-9096
Categories
  • Tire shop
  • Auto parts store
  • Auto repair shop
  • Brake shop
  • Car inspection station
  • Oil change service
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–8:30PM
  • Saturday:8AM–6PM
  • Sunday:8AM–5PM
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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