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Dunkin’
12951 Michigan Ave, Dearborn, MI 48126, United States
Comments
Fl
Review №1

This isnt the first, second, or even third time this location has given me raw bacon. Every time I order I specifically ask for the bacon well done for this very reason & They always have to remake it. I Tried to give them the benefit of the doubt but this is unacceptable & is a food safety hazard! & When you ask them to remake it they get an attitude knowing they wouldnt eat what they serve. I hope the health department sees this & does something about this because Im not the only one & they shouldnt even want to serve stuff like this to the public.

Al
Review №2

Idk where all these good reviews are coming from. I just got home from this Dunkin and went to take a sip of my drink when I realized it felt light. I opened it and they’d given it to me half full. I’ve gotten iced drinks from here before and it was fine but I guess they thought they didn’t have to fill up hot drinks all the way because you can’t see through the cup. Shameful

De
Review №3

Fantastic staff. Friendly and quick. One of the best Dunkins Ive visited. Thank you!

Ca
Review №4

Really great location! Friendly staff that go out of their way. Had to come in and try the new Ghost Busters themed Slime from Baskin Robbins. Really good! If you get some on you, you get to yell, Ive been slimed! 😄 👻 Sorry for the half eaten ice cream pic, it was so good I dove right in! 😅 Thanks Hussain and Fatimah 💚 Oh and btw the new Dunkin Sunrise batch coffee is really good, Im pretty picky about coffee and this impressed me. Id definitely order it again.

Vi
Review №5

This mocha frappe and very berry strawberry shake...Yummy for my tummy...And a must have...Please dont forget the bacon croissant...My grade for taste A+

De
Review №6

If I could rate lower I would. I’m so disgusted that body shaming is something tolerated at this establishment. Firing an 18 year old because of a skin condition when she had to put up with countless rude comments about her body and weight is disgusting. Whoever is in management has no self respect or any respect for their employees. Do better. Simply disgusting

JO
Review №7

The young guys really went out of their way to make sure I got what I wanted. Smoothie and iced macchiato were great 👍

Ab
Review №8

Good coffee. Slow service

Mo
Review №9

Its delicious!

Kh
Review №10

New Dunkin Donuts just opened up a few days ago, the donuts were fresh and tasted amazing and its also very modern and clean inside as well. Good customer service and the employees are very quick! This is by far the best Dunkin Donuts Ive been to well done 👏They also have a Baskin Robbins inside as well 😋

Mu
Review №11

Great customer service and they get your order right.

Sa
Review №12

Hours displayed on the door says that they open at 5am. I was in the drive thru at about 6:15am and the employee forgot one of my items. I parked and tried to go inside but the door was locked and the drive thru line was too long

Az
Review №13

Delicious matches 🐸

Mi
Review №14

The coffee is good, I noticed since they don’t open early. It’s because they’re always short staffed and I feel kind of bad.

Ms
Review №15

Super friendly location! They ran out of the flavour we wanted for our shakes, so they compensated us with some timbits while we waited for another flavour to be made. We really appreciated that.

An
Review №16

I ask for roll ups and this is what they gave me, no only they burn it, its not made properly and they took forever in making it, very dissatisfied

Ma
Review №17

Tim hortons doesn’t have dairy free options, Dunkin does. Dunkin>Tim

Ti
Review №18

This place is new, I hope they continue to keep up great customer service and fresh food.

Ja
Review №19

The customer service was really good until I asked to speak to a manager about some thing because I wanted a cold drink not a hot drink and when I asked for a manager this girl came up to me and said that she was the manager and when I asked her if I could get my drink remade because it was an honest mistake she said no because she “knows what she heard “ and said that I said a cold drink when I asked for her name she gave me an obvious fake name so after that one of her coworkers came up to me and actually told me her name was amaya. Do better when you hire ppl.

Ma
Review №20

Great place the manager or lady at counter was very nice and friendly. We drank coffee and had great breakfast sandwich. She even gave us a free donut. The rare place even open in morning to grab breakfast. 👍

Sh
Review №21

This is the absolute best Dunkin’ ever way better than any other one I have never once had a bad experience

Ca
Review №22

This Dunkin’ has the nicest staff I’ve ever met! They’re always super friendly and brighten my day!

fa
Review №23

The drive thru line is such a joke, expect to wait 20-30 minutes just to be able to order... and the employees won’t even apologize for making you wait so long every time.

Ti
Review №24

This is my coffee spot, its in a good location for me and the coffee is what you expect from a dunkins. My only complaint is the hours are a little wonky, as they are not always open at 5

Ka
Review №25

Good food, slow service.

Ja
Review №26

This place may have some line issues because of worker shortages but there customer service is amazing!

Ca
Review №27

Soooo super clean and they make your coffee right!!!!

Mo
Review №28

Bunch of kids work here. Mess up my order Everytime. They don’t do the little things right. If you’re the owner and you’re reading this, take care of this place before it runs into the ground. You’re competing with top of the kind Starbucks and all the other Yemeni places around that serve coffee, you can’t afford to suck

am
Review №29

They’re so kind here. i’m so indecisive and they’re always so patient and helpful. fast service and clean coffee. i love it here 🥰😇

Jo
Review №30

We ordered some iced coffee. Both were very bad... not recommended. Had to go to Tim Hortons after 😪😪

Ki
Review №31

I love coming here... I Always do online order and pick it up in the drive thru.... very convenient.. I love the iced caramel macchiato, the charlie, and the donuts and munchkins all soooo good....

Ja
Review №32

Most staffs are very rude, and their service is bad and slow. I am for sure heading to Starbucks from now on!

Ma
Review №33

Thier coffee was soo weak. Taste like hot water

Ma
Review №34

Nice workers, but I am new @ the whole ordering coffee so I asked if they can make me one that I might like acted like I was crazy for asking but they recommended a latte, it was just plain coffee, and no sugar, next time I will do my research before going thats for sure, they arent there to help a customer out.

Cr
Review №35

Just stopped by, the food and drinks were amazing. All of the employees were wearing gloves and masks. It’s rare to find a restaurant and employees so clean and professional!

Ca
Review №36

Excellent location for all your Duncan favourites a must try is the blueberry cold brew with cold foam absolutely delicious.

La
Review №37

It was goooood i love the charli drink

Ra
Review №38

Very slow Service they close the front door they don’t put a sign Only the drive-through

Mi
Review №39

As far as in a drive-thru coffee shops go... I havent found one with better service. Fast and friendly.

Ro
Review №40

Very good munchkins and apple fritters for the Bday Man.

ja
Review №41

Cleanest Dunkin’ you’ll ever step foot in. Donuts & coffee are always fresh & they have the kindest staff that follows CDC guidelines to a T

Na
Review №42

Drive-through is very bad takes me hours just to get coffee I think this my last time you’re not even busy and it takes an hour for the drive-through and all they keep saying is I’m sorry for the wait where the girls are outside playing and they don’t even open on time in the morning

Am
Review №43

Wonderful place really, many opportunities here for work too.. This isnt like your run down tim Hortons or super expensive Starbucks. This here I a thriving legend that will be noticed very soon. They have mobile app also to order from. Unlike other drive-thrus, this here will always make sure your order is right and that everything is to your standards. Honestly the workers are so nice il always come back. Thank you for everything ❤

Mi
Review №44

Very quick service

Ra
Review №45

5 freaking stars all day! Fast service, very polite young lady took my order! O and the food was hot and fresh. I can order twenty orders of those hash browns every day lol happy to have one in east Dearborn

MO
Review №46

They were so slow. They need to speed it up..ugh

fu
Review №47

Only thing is that they are supposed to be open at 5:00 but never really opens until after 6:00 a.m.

Sa
Review №48

Great service and prices

An
Review №49

Friendly, fast, clean experience. Will come back again.

M.
Review №50

This Dunkin location is great. It is very clean and great employees willing to help!

Ap
Review №51

The donuts were fresh, & service was quick. I just wish they had the red velvet donut they would have been a 5 star

B
Review №52

Frozen coffee was TERRIBLE!!! 😫

Ju
Review №53

The employees are always courteous

Je
Review №54

Fast friendly service, good food and coffee.

yo
Review №55

Delicious donuts.Nice smile and clean store.Slow motion (some stuff) they need more training 😐.

Su
Review №56

Good pink velvet iced macchiato and donuts and frozen chocolate

na
Review №57

The cleanest Dunkin’ Donuts you’ll find in Michigan. Hard to believe anyone had a bad experience here, the best service and people.

Ja
Review №58

Female, curly orange hair, has great customer service. :)

Ji
Review №59

Very very slow this is the one on Michigan Avenue

Sa
Review №60

So happy they came to our neighborhood! We all love it so much !!!

Ke
Review №61

Your worker Amayah is awesome! She always makes my coffee correctly without error and it always tastes consistent. Some Dunkin’ places seem to make a drink taste different every single time because the workers don’t care. Whenever Amayah makes it - it’s consistently good.

Pa
Review №62

Clean. Friendly service. Coffees top shelf!

Se
Review №63

Amazing experience. Clean and friendly. I had fresh donuts and a hot caramel macchiato.🔥

He
Review №64

So happy to have my favorite iced latte place place ACROSS THE STREET!!!!

Er
Review №65

Fast service

Ea
Review №66

Favoriteeee

Ch
Review №67

Awesome Blueberry Matcha latte

Hu
Review №68

The best customer service, best drinks, and fastest service of any Dunkin’ . You can order ice cream from the Baskin in the drive thru, it always tastes unreal. I would definitely come back again and again, they never let me down.

Ya
Review №69

I have very high standards when it comes to Dunkin. I grew up in Boston and there is a Dunkin’ on every block practically. I have been disappointed in the quality and service of Dunkin in Michigan after going to multiple locations. This has by far been the best quality and service I’ve experienced, comparable to New England Dunkin. The dark roast iced coffee was strong and not watered down, and the employee made sure to double check that I wanted only one pump of caramel. I can’t tell you how many times I’ve specified this and they don’t listen and put 3 pumps. 5 stars for quality and service. Thank you.

dl
Review №70

Best Dunkin in Dearborn

ar
Review №71

Really clean and organized

Ad
Review №72

Is great place but to busy

Ab
Review №73

Nice juices

Mi
Review №74

Good food and fresh coffee love it.

Le
Review №75

Ordered an avocado toast which was bomb

Am
Review №76

The best coffee & The best workers :)

Le
Review №77

0 stars for me ! No comment

Mo
Review №78

Great food and clean place.

De
Review №79

Had a guacamole sandwich on toasted bread for first time.

Je
Review №80

Quick.

W
Review №81

Great service

Su
Review №82

Excellent selection, very clean place, great service.

Or
Review №83

My favorite coffe

Co
Review №84

Love the people...

Na
Review №85

Great customer service!!!

Sa
Review №86

Coffee and service was great!

J
Review №87

Awesome kind service

Ka
Review №88

Fast service

M
Review №89

Very overwhelmed staff

La
Review №90

Fast service

Ab
Review №91

Very Clean and Organized

fr
Review №92

Excellent service

Mo
Review №93

2nd Review!

Hu
Review №94

Nice

Lo
Review №95

Good service

Sa
Review №96

Very nice cleaning place to get coffee or donuts or even ice cream staff was very polite.

Mo
Review №97

They took good care of it but, the establishment was very neglected ...

Vi
Review №98

Very good service

la
Review №99

We dont need to talk about the products they offer because they are known to everyoneBut we are talking about the good treatment of the staff and the services they provide in order to please us. Thank you

Information
99 Comments
5 Rating
  • Address:12951 Michigan Ave, Dearborn, MI 48126, United States
  • Phone:+1 313-406-5384
Categories
  • Coffee shop
  • Donut shop
  • Ice cream shop
Working hours
  • Monday:5AM–11PM
  • Tuesday:5AM–11PM
  • Wednesday:5AM–11PM
  • Thursday:5AM–11PM
  • Friday:5AM–11PM
  • Saturday:6AM–11PM
  • Sunday:5AM–11PM
Service options
  • Outdoor seating:Yes
  • Takeout:Yes
  • Delivery:No
Highlights
  • Fast service:Yes
Popular for
  • Breakfast:Yes
  • Solo dining:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Coffee:Yes
  • Quick bite:Yes
Dining options
  • Dessert:Yes
Amenities
  • Good for kids:Yes
Atmosphere
  • Casual:Yes
Crowd
  • Tourists:Yes
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