What a joke this store is. I shop here every year for 4 kids plus 2 adults. We went in on Saturday to get our costumes and I called Sunday morning because one costume did not fit and the other mask was all dented and missing gloves. I was told no refunds. Which is fine I wanted the same one but a bigger size and a mask that was not ruined. I told her that and she then said sorry no exchanges. So beware. Now I have 100 worth of costumes they cant even wear. Will never be back
When they say Mega that what they mean. They have any and everything you need for costumes. They even have costumes for big and tall folks. The staff was very helpful. This is where you need to go.
This place is a fraud!!BUYER BEWARE--DO NOT SHOP HERE!!!Bought a Batgirl costume t-shirt yesterday that I wore today of our schools Story Book Character Parade.I came home and put it in a laundry bag following washing directions on the label.I retrieved it out of the laundry bag and the yellow ink rubbed off and the black ink faded. Called the store ad they can do nothing for me...eventhough the product was defective. This is unbelievable and I will share my negative experience far and wide!The girl told me to call corporate and I did. Number is not working.
I got my costume pieces here....Try & find me ..Great staff, great selection, & great price.Better props then spooky but not as good if ur looking 4 the whole costume.Willz approved. 😈
The woman up front is very friendy and knowledgeable. Super awesome place. Way better than spirit!
Super cool staffAlso please give the girl with the yellow and red hair a big bonus. She deserves it.
Easily 5 and possibly more employees, no bathroom available, dropped half a bill on a 3yr old Cap.Am costume, no shield, very ridiculous 🙄 but, w.e, price is nothing. compared to no bathroom for their 5 employees alone much less ppls babies, wives, etc.
Loved the place, the staff was friendly and helped me looked for what I was looking for.
Tons of costumes and props at this place! Biggest Halloween store I have seen.
Didnt have a great selection of decorations. Lots of costumes though!
Awesome place. Awesome staff.
Know what you want before you go in tons of ideas for costumes
To expensive way too many people and no mask on everyone was touching each other thats how crowded it was we put are things back and left..
Kind of a sketchy place, good prices and a huge selection
The costume packages were open and the items were to expensive
They have almost anything you want for Halloween.
This is a pretty cool place! It has somewhat of a creep factor to it and I loved it! They have a huge selection of costumes! Will definitely be returning! Absolutely check this place out!
I went here with my friends and had a blast. They have so many costumes and so much spooky stuff. Definitely a spot to go if you’re into the gothic spooky scene! 🖤
Lovely ladies were very quick to help. They treated my kiddos with the upmost respect and kindness. My daughter is 5 and special needs and they tried their very best to please her💖💜Loved this store.Selection was massive!!
Pricey but they have so many choices! You could probably find anything youre looking for here. The staff is really polite and its pretty big! My husband and I both got our costumes here and we love them!
Everyone knowledgeable and helpful
You guys did a good job picking your sign holders outside. They are so fun. Specially the Mario today haha.
Lots of stuff but pricey
I liked it but expected more masks and even much better then they have.
Yes this place is almost guaranteed to have what youre looking for, but itll most likely be over priced and not in new condition. The large hanging skeleton/ghost decorations are $60 and have battery acid caked on the battery pack. Everything is extremely over priced. If youre desperate this is a good place to go.
Very expensive
Your store is amazing!!! Mario got our attention to come in!! So excited for Halloween!!
Ummm seemed like all they had was a lot of old over priced halloween stuff.
Great store, it had exactly what I was looking for, great customer service, and I highly recommend this store
Store had everything I was looking for and more. The employees were very nice and helpful. I loved this store and am going back every year and I recommend all my friends and family of all ages that this is the Halloween store to go to every year.
Stores a mess, no employees there to help. bought a costume and when i got in the car i saw there was a rip in it and they told me i wasn’t allowed to exchange or return
Amazing staff an aways try to make sure we hit hhe goal that we are trying to go for they worked on prices to fit our budget
Great Halloween store! Very large selection of products, professional, friendly and very attentive customer service. Costumes, accessories, decorations, wigs and much much more.. Kids had a blast! Will be coming back soon!
A very enclosed space where some of the employees were not wearing masks. dont spend your money here.
Great selection.. Awesome suggestions! Manager took time to help me with cool accessories to save some money over the way I thought I would have to do to make my costume Rock!
They have a lot of costumes. All the sizes kids and adults.
Lots to choose from as always. Like the new store..
Very nice staff. A lot of costumes and wigs, shoes, masks, and fx makeup.
This place has everything. Seriously, you gotta SEE IT.
Great selection and customer service
Mike, thank you so much for your help! From the minute you answered the phone your were professional, courteous, kind and friendly. Superb Customer Service!
AWESOME.. my granddaughters and I had so much fun.. great experience
Prices are not awe-inspiring, but not marked up either. MSRP, pretty much. Shoes especially unimpressively priced.Layout is not optimal, yet their stock is still visible-- but you may need help reaching some items. There is no point complaining as they open seasonally in different locations; they work with what they have.Place was clean, there seemed only one soul on the clock, but she was friendly and helpful.Location was servicable with ample parking, including handicap spaces. There was good access from and to the road.I usually go to Spirit, but they wanted to be in Ormond this year. I am not driving an hour to a Halloween store--its not Universal Studios. So Halloween Megastore got my vote first from location. If they are similarly close next year, they have me then, too. Clean, stocked, helpful.
Great customer service. Awesome variety of costumes wigs and makeup.
The girls that work there are so nice, they helped me pick out stuff for me and my husband
Drove from 30 minutes away just to find out the store is not open for business yet, but has their operating hours as if they are. So save the gas for now.
Have what I need for context
Many item to purchases
Has everything.
Best costumes around.
Prices are crazy
This place is the best shop in town for all your halloween needs, ask for pyro shes always there to help find stuff and shes super helpful
LARGE AND ASSORTMENT STORE OF ALLUSIVE ITEMS TO HALLOWEEN, VERY GOOD ATTENTION, AND GREAT PARKING.