If you ever thought to even try the curbside pickup dont even try waiting your time.They have minimum 3 different places for pickup thats very confusing, even if you park in the wrong spot theyll never tell you on the phone. There is no sign to where is the grocery pick up location. Ridiculous! 0 stars

Today I went to the Darien Walmart with idea to buy a new iPhone. I checked the availability in the store online and went there. I was surprised from the associate that yes, they have it in stock, but keep it for Black Friday 🤯 I called the manager and I had to wait long for her. She came and didn’t even try to talk with me, just walked around, whispered something on the associate and disappeared 🤦🏻‍♀️ “She said NO” was his answer…… I bought the same phone online and picked up from the store in the same day with no problem 🤷🏻‍♀️I’m almost every day in this store, it WAS my favorite … until today 🤦🏻‍♀️

Coworkers and I all like this location better than others in the area.

Big mart where people get everything what they need in good price

On a Monday morning at 7am, the greeters in the front of the store were yelling about how the country is becoming communist and that people are whining about free healthcare and college. They are free to have their own political views but they shouldn’t be screaming about them right where everyone walks in. One of the people involved then coughed for a while into his hand then was touching all over the self checkout area. I just feel like it’s common sense not to do that.

An excellent store where you can find almost everything you need!

This Walmart is close to my home, but i always hated going here because they never had enough staff on the registers. They got self checkouts by the way east end and then i could get in and out again without waiting on lines. Now they remodeled and took out many registers and added more self checkouts and now half the self checkouts are closed when i go and there are long wait times on lines again. Now i only order online or go to Target. 😪

Here are some ideas, before moving things around make sure you give your employees a general location on where items will be. Make a pathway on the floor or have more than one employee for self checkout lanes… mostly because they are newer and a necessary if people want to continue shopping at Walmart. Make sure your employees are working and helping with the store, not standing around talking with others or on their phone listening to music/ texting… especially when there are no carts, products on shelves, and the store looks like a mess. Go through training your employees on costumer service because they are very unwelcoming and rude. Clean your store, it smells and it’s very dirty.This is from my experience last night:What a disaster this store has become. I understand they are changing and moving things around to keep up with technology, but those self checkout placements are the worst idea they could have possibly done. Great you got rid of some registers to avoid paying more employees, perfect, but then have a plan to set up lines for people to stand in when checking out. One of your employees from last night for the self checkout place standing by the grocery doing nothing but laughing and Witnessed everyone being confused on where to go, how to do it, and people cutting in line without a problem.

They have moved some of the items to different locations in the store. It feels roomier now. I think maybe they’ve widened their aisles or it’s just that I came in from out of state and the Walmart where I came from had narrow aisles.

The door greeter let the person in front of me and my boyfriend go in without a mask but when we walked in he put up a fight about us not wearing one(we are fully vaccinated). He then told me it was my own funeral as I walked away. As we continued to walk he kept yelling at us about death.

This one security guard kept following me around while I was shopping in different areas of the store, I was with my Family, not a fun experience, very annoying when we have not done anything to deserve being followed. We were followed because the color of our skin and the way we look. The security with his earpiece kept creepily following us around the store. He was not a very good security guard since I spotted him the second he walked past us and tried to supposedly shop in the same areas we were shopping.Doesnt have anywhere to scan products so I used the app to check prices, since the majority of items arent priced correctly or are in the wrong spot.

I so hate this place. used to be my favorite walmart. stood in line forever. no more cashiers only self check outs. bunch of people trying to self check out . workers in yellow ( maybe 6 of them) just standing around not doing anything . some people didnt know how to check out. some took their time checking out texting on the phone... and so on... what the hell is going on ? I left all my stuff and left . Target it is

Zero cashiers, only self checkout open. Zero shopping carts in the store. Where is all of the help? Whos running this place? If I could give zero stars I would. Id rather order from Amazon.

Steve, Receiving Team lead is very helpful person, however the manager at Customer Service no comment.

Im so disappointed with my favorite store in Darien! The shelves are almost empty, especially hair colors, very poor stock, almost empty! I used to work there and it was one of the best Walmart in the area! Now is supercenter and there is no even costumers! Store managers open your eyes!

I asked where are light bulbs for a car in the automotive department. The person pointed and said That way like I knew where the light bulbs are located in that section and kept walking like that helped. So I decided to leave the store. I understand a lot of places are understaffed at this time however that doesnt excuse the lack of customer service being presented. I rarely shop at Walmart because of stuff like this. I dont always have time to go to the automotive store because of work. I thought Walmart could help, I dont know why I thought they would.

NO DISINFECTANT WIPES OR SRAY OR HAND SANATIZER AT THE SELF SERVE CHECK OUT STATIONS!ADDING MORE SELF SERVE CHECK OUTS!!! :(MAKES IT WORTH GOING TO T#!$%T!

I use to go there at least once a week until one of their employees insisted I wear a mask when it was OPTIONAL to wear one.The same day I went and shopped at twoother stores that DIDNT make me wear amask. I dont plan on shopping at Walmartany more. I choose freedom!

They have everything (tip: if you feel like you cant find something that you know is there... go to the website and search it and its going to say x13 | x= aisle section letter / 13 = number of aisle)

Who doesnt like walmart? However If i was the head of these walmart franchises i would turn this business into super almost unbeatable business. I feel bad how this good business still surviving with poor structure and lack of hiring good employees.

I needed rice for a taco meal. The rice section was such a mess with product mixed up and many laying down and typical brands missing. I was so upset that now I had to go to another store for one item on my list!Also, my husband needed a gas tank exchange for our grill. The cashier was having problems with the register and called the manager who was nearby. He couldnt resolve the issue and just walked away from the poor cashier leaving her with a line of dissapointed customers! My husband just left the can and walked out!! Once again we had to go elsewhere!This store needs better management!!

Nice experience at pick up service. Josh did wonderful work.

Great store. Ive been here to shop before. I have no problem shopping here if Im in the area.

Purchased 4 tires from the Darien store. After a mess up in receiving, Lily in Online Pickup and Leah in Automotive got everything straightened out for me and made my experience very good. Its employees like them, who go the extra mile, that make shopping online a pleasure. They both deserve a raise.

Great selection a variety of things for your everyday needs. From household decorations/appliances, to clothes; undergarments & shoes for both women and men. Ill definitely return

I had a fun time shopping there, I found everything I was looking for,the services was great, I am looking ⏩ to 🛒 there again soon.

Its Walmart. Its not top of the line, could use more stock, prices are good and could use a little cleaning up. Staff is pretty friendly and helpful, which to me is important.But again, its Walmart, I manage my expectations with them.

It will be better once the remodel is done. Right now its hard to find things.

Great place! Clean and very nice staff!

Clean quiet place to shop and they had everything that i needed. I searched all over Chicago for my son milk but the Darien location keeps it in stock

Would have ranked higher, but the store is currently being renovated.

I do shop here quite often, hard to find someone to assist you, the main complaint I have, is very few checkout & the lines are always late....I DO NOT like to use self checkouts, main reason it take jobs away from actual people! Half the time not just myself complain of the machines giving problems....Also Im not getting paid to perform playing cashier! People need jobs, NOT machines!

Nicely Organized...and Found what I was looking For!! LOVED THE GREETERS!! THEY NEED A RAISE OR A FREE DINNER SOMEWHERE!! AWESOME JOB PEOPLE!!

This Walmart was loaded with all kinds of sales. The staff was very friendly and helpful in directing me to products I wanted to purchase. Actually, I was there to buy a wooden rolling pin but I ended up spending about $200.00 + dollars. The store was very neat and clean in appearance! I will definitely shop there again whenever Im back in the area!

I love to shop at Walmart. Great selection and best prices

They are remodeling right now and pretty much nothing, except for the foods, is where its supposed to be

Tiaren at curbside is an absolute delight. You guys are lucky to have her. Keep up the great service Tiaren and crew!

This is my local Walmart and they are always changing their inventory, just when I get comfortable with a certain brand, they change it or when I like a certain item, they change it. Walmart is not very consistent with their inventory.

I had to grab something that wasnt available at jewel osco ( Google said they had the fresh Bay leaves but they didnt). I am NOT a Walmart shopper and now I remember why. The place has a strange odor, dirty ( floor specifically) and the type of people in that store are disgusting. I will continue to shop at jewel and target. That place is just flat out gross.. This is the 1st time Ive been there in years and I wont be back soon.

I had over$200.00 worth of products. No cashiers on Sunday at 530pm . I do not work at WALMART. I dont selk check out. Very bad experience. I may have to pay a little more,now I WILL GO TO TARGET

Doorman is such a sweetheart, this Walmart is so convenient and Ive never had any complaints, been going here for almost 5 years

Their curbside pickup is ridiculous. We are currently caring for 2 family members that are in serious condition and we cant leave for long.The store said our order would be ready by 8pm but when we called at 9pm, after hours of waiting, they said they hadnt even started on the THREE simple items we needed. 2 of which were important for pain and allergy relief. The people on the phone really didnt seem to care. Im disgusted by this low quality store.

Walmart is usually associated with helpful associates, organized shelving and ease of navigation inside. But at Darien Walmart, I was hard pressed to first find associates and then get them to help me. I wanted to buy a lighter fluid can and according to the app, it said this store had 7 of them. Unfortunately the app did not display the aisle where it is available.After asking 5 associates, I had to return home empty handed as I couldnt find the product. Some Walmart this is... incidentally it was the second one I visited today for the can of lighter fluid.

Its a mixed bag of items I prefer to buy when theyre available (organic Bubbas Bagels, organic meats). The prices are best here for grocery items when other stores dont have them on sale. On more than one occasion I find organic produce is actually cheaper at other places.

The organization with switching everything around in the store is awful. This is the first trip where I have gone to this store and came out with practically nothing. I could not find anything I needed. At one point I just gave up and wanted to get out of the store because it is so disorganized.

Came in to your store tonight through the right doors about an hour before they closed the doors, and the greeter clearly seen i was handicapped but never mentioned to me that the doors would be closing on that side soon so that way maybe the car i was in could have been moved to a closer & safer distance for me from the doors they kept open, and when i asked if they could open the doors on that side for me as a SAFETY PRECAUTION, i was told no. There were no cashiers on any of the registers and all of the Scan & Gos were off too, causing a long line and the area where the self scan registers are was overfilled with people standing shoulder to shoulder with noone wearing a mask, could avoid overcrowding like this if there was atleast 1 register or 1 scan & go open.

Low on stock on a lot of things. Overall, very normal Walmart experience

Like they had what I wanted & very clean. The associates are very helpful.

Usually, go here to pick up my prescriptions. Fairly easy process at the pharmacy. Never any staff to be found in the store if you have any questions. When you do locate a staff member they usually arent friendly and seem bothered you are even asking them a question. What really irks me about Walmart is that they do not price all their products within the store so you cant compare prices. Or they price a product wrong and then at checkout your thinking to yourself I thought that was cheaper and when you ask the staff about the price and explain you saw it marked differently they act like you are lying and having them change the price on the monitor is a huge favor your asking of them to do. After many times this has happened I started taking photos of the products and their marked prices so that at checkout it wouldnt be such a big hassle. Shopping at Walmart had become such a time-consuming and frustrating experience so that is why I started shopping online and using their free pick-up service they offer so now I KNOW that I am getting the best deals on what I am needing to buy. Plus, you dont have to tip the staff that loads the groceries into your car. The last time I tried and the staff member was very honest and polite and said they couldnt accept tips but to leave a good review instead. Thus, save money, time, and energy and shop online and schedule (at least 1 day prior) a pickup time that works best for you and follow the easy instructions within your confirmation receipt (sent via email). Happy shopping 🙂

Not one single cashier.My last time going to Walmart!

This is the worst Walmart Ive ever been to. Terrible customer service. Never any carts. Never any cashiers. They never have anything in stock. Avoid this Walmart!!!😡

This store is okay depending on what day and time youre there. Mornings and afternoons are best during the week. If you shop after 5PM then be prepared for long lines and lack of employee help. The cashiers are crabby and overwhelmed and tonight I stood in line for a half hour before they opened another register. I am glad I only shop here once every couple of months 🙄

While this store is ongoing major renovations, it still had a lot in stock items. Some aisles are clearly temporary, as they are very narrow.

Have a hard time reaching customer service on the phone.. very disappointed had to go on 75 at to find out couldnt get a money order 3 people working not one of them answer the phone

Found some.of what I wantedLot of empty shelves.5 star for the helpful associates.

Customer service is getting better but it would be nice if the store was cleaner

Love the pickup for groceries, employees were pleasant.Just had to wait a while because a cold tote was missing so they had to go back to shop for that .

Clean store, good service an easy to find things. Theyre currently remodeling so some things have changed location.

Nice employees, but never STOCKED ENOUGH.

Walmart has a great selection at a good price. Always a good experience.

It wasn’t to organized but could still find my way around.

The best prices, enough parking, good staff,

I love Walmart in general. Besides Ross, its my favorite store. The only thing is that the employees could be much friendlier.

I always found it hard to find help in Walmart when I need to look for things. Otherwise, the the price is good.

There was a very nice gentleman working the sporting goods section that helped me find what I was looking for.

The Grocery online pickup associate tried to tell me I cant do a refund for a substitution I didnt want, just another lazy associate who doesnt want todo their job properly, trying to me im stuck with items I didnt order, nor want in the first place.

Currently under renovation / construction..Everything temporarily moved around....Not even employees can locate or direct you to slot of items.... Give it a month

Very unorganized. Not very friendly service

Love this Wal-Mart. I always catch great clearances. Love the self checkout.

Shelves are always almost empty. Manager special prices arent coming right and associates couldnt work around the system to overwrite it

Decently stocked with pleasant employees

Whit All of the personal shoppers it has become a very bad experience.also theyre out of a lot products.

Its WalMart. Its fine. Im closer to here than target and the prices are a bit cheaper with a wider selection. Still... Its WalMart. Quantity over quality

Found our picnic supplies. Rolling cooler and games activity supplies, multiple sports balls

Just a regular Walmart. I like that the food side is really contained. Other Walmarts its kind of spread out.

Old store but good staff

Excelent good service

Poor communication on the part of staff employees. One employee said that the customer service department is open while the other said it isn’t. And when an employee by the name of Ashley was asked for help by another customer and I, she just walked away abruptly without clarifying the next steps that had to be done. How in the world does it make sense to close customer service before the actual store does?? And why was no one else qualified to help out so they didn’t have to find a manager by the name of “Dianne” since they relied on her (who wasn’t even there because she was already gone)? The training at this store sucks.

Nice place for shopping.

Not happy that they had self checkouts ONLY. I should get a discount if I check myself out. They made billions during pandemic and they cant hire cashiers that only get minimum wage. BS.

Easy to find anything I need,,nice and clean,well organized

The grocery pick up area is DARK. It felt very unsafe. We were picking up a regular order, which apparently inside (I did not want to go inside, however, thats all they offer). I would never get grocery pick up from here after what I saw.

We drove here to avoid the soda tax in Cook County. The store seems outdated but we found what we needed. They have amenities and accommodations for disabled guests. They have a Dunkin Donuts inside. There were 2 employees that spoke to me in a way that no employee should ever ever speak to a customer. It was like being challenged to a physical fight and this was because I was taking pictures as a local guide!! Oh well its a Walmart if youre close by and need something theyll have it.

This Walmart is clean, organized and customer service is great

When you come here you got to get the rotisserie chicken..... Finger licking good.... And affordable.

I always find what I need. At Walmart. Sometimes the lines are long but the sales clerks make it worth the wait!

Go early its fast and shopping is a breeze

Remodeling the store. Its hard to find what you need. A lot of shelves are empty.

Im honestly shocked this store has an overall 3-star rating. This is as 1-star as it gets. The employees are the worst or the worst.

Ordered through the Walmart service, Pick Up & Delivery. The Darien stored at 2189 75th Street in Darien filled my order. 21 of the items that I ordered were not delivered. Things like eggs, cream cheese, yogurt, orange juice etc. Things any store should have. I spoke with Liily, who says she is in charge of the department. It turns out their refrigerators were out and everything in the refrigerators were considered spoiled. Rather than give me a phone call, they chose to fill the rest of the order with no explanation. I paid the delivery person a gratuity based on my original order, and now I need to go to the store. Lilly did not feel like she should have called me and said that corporate should have made that decision to call. FIND OUT WHERE YOUR ORDER IS BEING FILLED. Darien is not even the closest store to us.

This Walmart store is among the best one-stop shopping place in the suburb. During the pandemic when most stores are gouging up prices on home gym equipments, Walmart kept their low price. Im switching more of my daily shopping needs to Walmart now.

Terrible customer service plus could not find anyone to help me. Also no one would answer any phone in any department ! Most all the employees are picking pick up orders instead of helping customers in the store itself ! I had to wait for a half hour in my car to get my pick up order of 4 small items.

Pretty busy parking lot. Everyone wearing their masks. I did not go into the store since I had to work from my truck working online. I sent in one of my room mates.

Clean and organized! Can always find what Im looking for.

Overall a decent store, the aisles are well laid out and labeled and most everything is in its proper place. The only downside is that finding an associate to help you with anything at all is either like hunting for a jackalope or they are right there when you need them.

They never seem to have anything Im looking for for. Not sure if its the wrong day or they just never restock. For the area this WM is in its often a disappointment.

Walmart is getting too pricey

Pretty clean just think they should have more registers open for faster check outs

Convenient, helpful when i asked for a phone charger for my android. Helpful associates in that department

The lady at the checkout on selfscan counter was very rude in her behavior melessa.